--- title: AudioCodes Meeting Insights Reviews meta_title: 'AudioCodes Meeting Insights Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how AudioCodes Meeting Insights works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 4 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # AudioCodes Meeting Insights Reviews **Vendor:** AudioCodes **Category:** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants) **Average Rating:** 4.3/5.0 **Total Reviews:** 4 ## About AudioCodes Meeting Insights Going far beyond AI meeting note takers, Meeting Insights by AudioCodes is an enterprise-grade solution that automatically records, transcribes, and transforms Microsoft Teams and Zoom sessions into a centralized knowledge hub with intelligence built from all the meetings across the company. This AI-powered platform transforms conversations into searchable summaries, action items, and insights that drive organizational productivity and strategic decision-making. Meeting Insights provides comprehensive meeting analytics, automated action item extraction, speaker identification, and role-based insights tailored for enterprise needs. The platform automatically captures, analyzes, and distributes meeting content across the enterprise, creating a centralized hub of organizational knowledge. Recently recognized as "Best Use of AI" by UC Today and acknowledged by Frost & Sullivan for innovation in meeting intelligence, Meeting Insights delivers enterprise-grade security, GDPR compliance, and seamless integration with existing business systems, making it an essential tool for organizations seeking for a safe and compliant way to transform meeting data into competitive advantage and strategic knowledge assets. ## AudioCodes Meeting Insights Pros & Cons **What users like:** - Users appreciate the **accurate translation** provided by AudioCodes Meeting Insights, saving time on note adjustments and actions. (1 reviews) - Users commend the **invaluable action items management** by MIA, enhancing meeting productivity and ensuring clarity on next steps. (1 reviews) - Users highly value the **automated notetaking** feature of AudioCodes Meeting Insights, enhancing productivity and collaboration during meetings. (1 reviews) - Users appreciate the **ease of use** of AudioCodes Meeting Insights, finding it invaluable for efficient meeting management. (1 reviews) - Users value the **error-free transcription** of AudioCodes Meeting Insights, enhancing meeting efficiency and accuracy in documentation. (1 reviews) - Feedback (1 reviews) - Helpful (1 reviews) - Meeting Notes (1 reviews) - Note-taking (1 reviews) - Reliability (1 reviews) **What users dislike:** - Users express a desire for improved **call limitations** , wishing for MIA's integration into ad hoc calls. (1 reviews) - Users express concerns about **integration issues** , limiting MIA's compatibility with CRM systems beyond Salesforce and Dynamics. (1 reviews) - Users note a **lack of integration** with other CRM systems, limiting efficiency and automation in their workflows. (1 reviews) ## AudioCodes Meeting Insights Reviews ### 1. Effortless Meeting Management with Rich Summaries **Rating:** 4.0/5.0 stars **Reviewed by:** Adam T. | CSM, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about AudioCodes Meeting Insights?** I like that AudioCodes Meeting Insights automatically adds itself to every meeting I have with a customer. The automatic recording of meetings and storing the information in text format, along with video and audio, is very useful. I appreciate the detailed summaries, which help me create an overall meeting summary when necessary. This tool allows me to focus on the call and the customer, rather than worrying about note-taking during the meeting, making it easier, especially when meetings occur weekly, bi-weekly, or monthly. I also love that there's no need for setup as it joins calls and records automatically. **What do you dislike about AudioCodes Meeting Insights?** Sometimes it cannot identify individuals sitting in a room together, while others are on the computer call. It will distinguish the individuals if they are logged into the call, but with a group, it identifies it as the main name. **What problems is AudioCodes Meeting Insights solving and how is that benefiting you?** I use AudioCodes Meeting Insights to automatically record meetings, making it easier to focus on customers. It solves the problem of note-taking in important meetings by providing text, audio, and video records, and detailed summaries help track weekly, bi-weekly, and monthly meeting cadences. ### 2. Useful for Call Summaries, Needs Improved Recording Reliability **Rating:** 4.0/5.0 stars **Reviewed by:** Allon M. | CSM Team Lead, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about AudioCodes Meeting Insights?** I use AudioCodes Meeting Insights for recording meetings and taking notes. It helped me solve the action items and summary of the calls. What I like most about it is the call summaries. It makes it easier to keep track of everything and not miss important action items, giving me bullet points of action items that need to be done. I also found the initial setup to be very easy. **What do you dislike about AudioCodes Meeting Insights?** I didn't always find AudioCodes Meeting Insights to work properly. Sometimes it would just load and not properly record the session after the meeting was over. It's also challenging when there are multiple languages in a call because it doesn't know how to differentiate between the languages and often misses sentences. **What problems is AudioCodes Meeting Insights solving and how is that benefiting you?** I use AudioCodes Meeting Insights for recording meetings, taking notes, and it helps with action items and summaries, making it easier to keep track of everything without missing important tasks. ### 3. We class MIA as one of the TEAM **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya S. | CEO / Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about AudioCodes Meeting Insights?** I would say the fact that we now have the mobile app, but this would prob take away form the other value we get from using her, Yes we class MIA as a Her! The team was a bit conscious at 1st with MIA being on our calls but now they greet her as they do the rest of the Team talk to her, by asking her to take notes, create bookmarks in different parts of the meeting and ask her to set an action for someone to be assigned items. As a Team we find MIA invaluable. She saves time on trying read notes we scribble down as she allows us to search for certain topic areas covered or even the speaker if we need to do. Her translation is pretty accurate the majority of the time which is great as it means we don't need to spend loads of time making adjustments. Not only this but sometimes my meetings are doubled up so i cant join both at the same time. Having MIA on the call allows me to get an overview of the meeting and i can quickly see any action points i need to address and can see an overview of the meeting without spending an hour in an extra meeting. From an external standpoint - MIA is great. I don't have to remember to her invite her as she automatically joins the meeting automatically (providing i have sent the invite) and does her job as the meeting Assistant. Customers find it very useful being able to get a breakdown of the notes of the meeting so they can look back at what was agreed, next steps, action points they need to address or even things that we have agreed as a supplier / partner. Seriously what's not to love! **What do you dislike about AudioCodes Meeting Insights?** Not so much a don't like as progress! MIA can now be integrated into crm systems which is fantastic but at the moment this is still limited to sfdc and of course Dynamics. IT would be great when this is possible for alternate systems also as we currently drag n drop into our system so that we have the record. IF this was automated would be amazing. It would also be great if we could pull MIA into ad hock calls. Sometimes we have ad hock calls with the Team and think we could do with MIA on here so we can focus, so we drop off and jump into a meeting instead of a call. Would be great if we could pull her into the initial call, but i understand this is more a MS restriction. **What problems is AudioCodes Meeting Insights solving and how is that benefiting you?** Accountability and time. ### 4. Increases Meeting Efficiency with Astute Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Mantesh C. | Senior SEO Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about AudioCodes Meeting Insights?** The AudioCodes Meeting Insights platform is accurately transcribed and summarized, making it simple to go over important decisions and points again. The function is working very good as per today's needs for customers. Time is greatly saved by the searchable archive and speaker identification. **What do you dislike about AudioCodes Meeting Insights?** This platform gives the transcripts occasionally loses context when lots of people are talking over one another at at time, and the interface is some kind of complex to understand for every new user **What problems is AudioCodes Meeting Insights solving and how is that benefiting you?** When I was used this platform offering precise transcripts and summaries, AudioCodes Meeting Insights assists in addressing the issue of overlooking crucial meeting information. Also I am guarantees that nothing is overlooked during follow-ups. As I personally feel a result, there is now less need to go over entire recordings and our team is more accountable. By safely storing meeting data, it also promotes compliance. - [View AudioCodes Meeting Insights pricing details and edition comparison](https://www.g2.com/products/audiocodes-meeting-insights/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-01+07%3A01%3A59+-0500&secure%5Bsession_id%5D=de72f0f5-1364-4cfe-b2ee-66a6b370f4ca&secure%5Btoken%5D=7469933a7644d52c44e52f1df34b8413c2e5bd67c878ba5ce13da2fff69381bc&format=llm_user) ## AudioCodes Meeting Insights Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing **Generative AI** - AI Text Summarization **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording ## Top AudioCodes Meeting Insights Alternatives - [Avoma](https://www.g2.com/products/avoma/reviews) - 4.6/5.0 (1,350 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (528 reviews) - [MeetGeek](https://www.g2.com/products/meetgeek/reviews) - 4.6/5.0 (488 reviews)