Fastcall Reviews & Product Details

Email notification are very good. Unliky other call systmens used (eg.Natterbox) it intergrates far better with salesforce and shows who has called or texted you. Review collected by and hosted on G2.com.

Serveal issues whilst in use. Often get second dials coming through whilst on an active call. Or, do not hear the call and get a voicemail even if the line is not in use. Review collected by and hosted on G2.com.

Simple click-to-dial plugin for Salesforce users. Favorite thing is the option to multitask by copying and pasting numbers outside of Salesforce for quick calls while manually loading contact information e.g. when I am prospecting from their webpage and adding contacts manually into Salesforce. Once the contact is loaded in Salesforce, FastCall attaches the call to the contact record. Review collected by and hosted on G2.com.

Crashes sometimes for no rhyme or reason (when all other Salesforce applications are running). Because it's connected to the window you're using and not your station phone, you cannot toggle between pages and need to open new tabs/windows while on a call. Review collected by and hosted on G2.com.

Easy to use and reviewing captured recordings. Felt comfortable with it knowing it was providing what was expected Review collected by and hosted on G2.com.

Nothing really that comes to mind that is dislike/disadvantage Review collected by and hosted on G2.com.

Easy to use. Great for mass dialing, mass texting, etc. Review collected by and hosted on G2.com.

Some incoming calls are missed for no reason. The WORST thing is when it drops your call. You're happily talking to a customer and all of a sudden, the fast call widget turns gray and you're looking at a frowny face. Why? Review collected by and hosted on G2.com.

Quick clean and organized, a lightweight solution to power through calls. Review collected by and hosted on G2.com.

Trouble getting our proprietary call ttacker to pick up the fastcall dials Review collected by and hosted on G2.com.

Fastcall Features, stores recordings on records, records activity history, routes calls to Record Owners, has SMS, Salesforce Native, very reliable, and great support. built for Salesforce.

Increase your productivity with a phone dialer and SMS app 100% exclusively dedicated to Salesforce. With Fastcall you are working with CTI subject matter experts. Built for modern business, Fastcall is compatible with softphones, hard phones, and SIP. Review collected by and hosted on G2.com.

Carefully Read Instructions, Assembly required, batteries not included. Review collected by and hosted on G2.com.

I really like FastCall Salesforce-native Dialer because it connects into salesforce crm and has click to dial capability Review collected by and hosted on G2.com.

I dont like the fact that sometimes you cant listen to voicemails and have to call the missed number back Review collected by and hosted on G2.com.

it is very simple to work on yet provides valuable data to the higher ups in the organization. Flexible and competitive monthly subscriptions. Dials directly from he browser Review collected by and hosted on G2.com.

there is nothing that I dislike about it. Review collected by and hosted on G2.com.

That I can work from my phone easily without needing to do the work twice, again on my desktop Review collected by and hosted on G2.com.

That more software don't offer tools like these. Review collected by and hosted on G2.com.

It allows me to stay in Salesforce and not have to exit to other platforms like some soft phones require. Productivity stays high. Review collected by and hosted on G2.com.

Cost is not all that great, but product quality is there. Review collected by and hosted on G2.com.