G2

CV

Chris V.

IT Manager

Small-Business (50 or fewer emp.)

10/9/2024

"Solid and knowledgeable support"

4/5

What do you like best about Amplix?

Their Support is top notch always reachable and very knowledgeable.

They have helped us clean up our initial setup in order to allow Genesys functions to work as intended. Review collected by and hosted on G2.com.

What do you dislike about Amplix?

We have a one off solution and that seems to have only only support person knowledgeable in it. The bummer part is that that solution is our weak link in our tech stack. Review collected by and hosted on G2.com.

Recommendations to others considering Amplix:

When I started we were already using Gensys and Inflow, so I don't have much to say about implementation. I have mainly used their support. I am very much appreciate their efforts and knowledge. Review collected by and hosted on G2.com.

What problems is Amplix solving and how is that benefiting you?

They provide our IT support for Genesys. They are invaluable to us in their knowledge and administration skills. Their Support Agents are easy to work with. Review collected by and hosted on G2.com.