# Top Free Complaint Management Software - Page 2 ## How Many Complaint Management Software Products Does G2 Track? **Total Products under this Category:** 54 ### Category Stats (Jul 2026) - **Average Rating:** 4.43/5 (↑0.02 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** BoldDesk (+0.33%) - Among all products in this category, BoldDesk recorded the largest rating increase compared to last month _Last updated: July 21, 2026_ ## How Does G2 Rank Complaint Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 34,500+ Authentic Reviews - 54+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. [ Confide Platform ](https://www.g2.com/products/confide-platform/reviews) By [Confide](https://www.g2.com/sellers/confide) [ 4.8/5(2) ](https://www.g2.com/products/confide-platform/reviews) Product Description The Confide Platform offers a complete GRC workflow and case management system that consolidates whistleblowing, grievances, fraud investigations, third-party risk assessments, customer complaints, an Pros and Cons [ Customer Support (1) ](https://www.g2.com/products/confide-platform/reviews?qs=pros-and-cons) [ Emson ](https://www.g2.com/products/emson/reviews) By [Rezero Consulting](https://www.g2.com/sellers/rezero-consulting) [ 0/5(0) ](https://www.g2.com/products/emson/reviews) Product Description Emson is a simple online shared inbox or help desk system with added case management. Case management can be in the form of complaints, leads, incidents. Cases can have multiple actions allocated to d [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ FeedSolve ](https://www.g2.com/products/feedsolve/reviews) By [Lumora Ventures](https://www.g2.com/sellers/lumora-ventures) [ 0/5(0) ](https://www.g2.com/products/feedsolve/reviews) Product Description FeedSolve is external stakeholder feedback and complaint resolution software for SMEs and enterprises. It centralizes feedback from customers, suppliers, partners, and communities in one platform - re [ HealthTech Alpha ](https://www.g2.com/products/healthtech-alpha/reviews) By [Galen Growth](https://www.g2.com/sellers/galen-growth) [ 0/5(0) ](https://www.g2.com/products/healthtech-alpha/reviews) Product Description HealthTech Alpha by Galen Growth(https://www.galengrowth.com) is a leading digital health intelligence platform that helps healthcare organizations, investors, pharmaceutical companies, insurers, and [ HelpDesk ](https://www.g2.com/products/helpdesk/reviews) By [Text](https://www.g2.com/sellers/text) [ 4.6/5(34) ](https://www.g2.com/products/helpdesk/reviews) What do users say? Users consistently praise HelpDesk for its ease of use and effective ticket management, which streamline customer support processes and enhance team collaboration. The platform's intuitive design and Pros and Cons [ Features (3) ](https://www.g2.com/products/helpdesk/reviews?qs=pros-and-cons)[ Inadequate Filtering (1) ](https://www.g2.com/products/helpdesk/reviews?qs=pros-and-cons) [ mycomplaints.ai ](https://www.g2.com/products/mycomplaints-ai/reviews) By [MyComplaints AI](https://www.g2.com/sellers/mycomplaints-ai) [ 0/5(0) ](https://www.g2.com/products/mycomplaints-ai/reviews) Product Description mycomplaints.ai is an AI-powered complaint management software that enhances analysis, investigation, root cause identification, and resolution of customer complaints. The platform integrates with exi [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) - [‹ Prev‹ Prev](/categories/complaint-management/free?order=g2_score#product-list) - [1](/categories/complaint-management/free?order=g2_score#product-list) - 2 - Next ›Next › Spotlight Categories [Virtual Data Room Software](https://www.g2.com/categories/virtual-data-room-vdr) [ETL Tools](https://www.g2.com/categories/etl-tools) [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) [Live Chat Software](https://www.g2.com/categories/live-chat) [Employer of Record (EOR) Software](https://www.g2.com/categories/employer-of-record-eor) Similar Categories - [Help Desk](/categories/help-desk) - [Live Chat](/categories/live-chat) - [Customer Self-Service](/categories/customer-self-service) - [Social Customer Service](/categories/social-customer-service) - [Appointment Reminder](/categories/appointment-reminder) - [Call & Contact Center](/categories/call-contact-center) - [Client Onboarding](/categories/client-onboarding) - [Co-Browsing](/categories/co-browsing) - [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services) - [Contact Center Payments](/categories/contact-center-payments) - [Conversational Support](/categories/conversational-support) - [Customer Communications Management](/categories/customer-communications-management) - [Customer Education](/categories/customer-education) - [Customer Service Automation](/categories/customer-service-automation) - [Customer Success](/categories/customer-success) [Browse Complaint Management Themes](/categories/complaint-management/themes)