# What does service desk software do?

What does service desk software do?

##### Post Metadata
- Posted at: about 4 years ago
- Author title: Pinned by G2 as a common question



## Comments
### Comment 1

MINT SD is a service desk and asset manager combined in one ITSM solution. We offer multiple communication channels to customers and end users, facilitating the submission process and conveniently collecting data in one place, allowing technicians to promptly assess and provide solutions to ongoing issues. The system provides such functionalities as web-based application, responsive web design, themes, multilingual, self-service portal, activity alerts and reminders, notification channel selection, role-based, multitenancy.

##### Comment Metadata
- Posted at: about 4 years ago




## Related Product
[Mint Service Desk](https://www.g2.com/products/mint-service-desk/reviews)

## Related Category
[Service Desk](https://www.g2.com/categories/service-desk)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4


