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Halo Service Solutions

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73 reviews
  • 4 profiles
  • 12 categories
Average star rating
4.7
Serving customers since
1994
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HaloPSA

36 reviews

HaloPSA is a single,all-inclusive solution,designed for MSPs.HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. With an integrated PSA platform you will experience features such as time-tracking and billing,advanced reporting, asset management, remote access, seamless integrations, automation tools and more.Tailored to your requirements with an intuitive UI,you can remedy your client issues with an unlimited PSA solution

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HaloITSM

17 reviews

HaloITSM is an ITSM service desk software solution, designed specifically for IT service management. HaloITSM gives you the power to manage all IT support with powerful ITIL aligned out-of-the-box functionality. You can streamline and report on specific processes such as change and problem management. Tailored to your exact requirements, you can align IT to the business needs in an all-inclusive, unlimited IT Service Desk solution.

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Halo Service Desk

16 reviews

Halo Service Desk is a service desk software solution, designed to be used by anyone, with out-of-the-box functionality such as Incident Management, SLAs, change and project management and real-time project dashboards.

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HaloCRM

4 reviews

HaloCRM is an all-inclusive customer service platform for exceptional support teams. HaloCRM gives you the power to unify your customer communications into a scalable tool, with powerful out-of-the-box functionality designed to drive unparalleled customer service. The omnichannel platform offers advanced reporting, self-service features, automation, escalation management, satisfaction surveys, virtual agents and much more. Quick to launch, quick to master, and quick to scale, HaloCRM offers a truly unlimited customer service solution delivered by an expert, in-house team.

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Halo Service Solutions Reviews

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MK
Majd K.
12/04/2025
Validated Reviewer
Review source: Organic

Effortless and User-Friendly Experience with HaloPSA

I like that HaloPSA is simple, clean, and easy to work with. It makes daily tasks feel smoother.
Beth Anne L.
BL
Beth Anne L.
Client Relations and Project Manager at Cranston IT, Inc.
11/25/2025
Validated Reviewer
Review source: Organic

Effortless Ticket Organization and Tracking

We use Halo primarily for ticketing and asset inventory. It does a great job of organizing and tracking tickets.
ZM
Zolile M.
08/19/2025
Validated Reviewer
Verified Current User
Review source: Organic

HaloPSA Review - Zolile Machi

We are able to log tickets, update tickets, put them on hold, progress, schedule etc. If there is a recurring ticket, we are able to create it as schedule so that a ticket is created accordingly with any user interactions. We are able to create dashboards to see how many tickets were logged, how many were resolved, etc. Easily integrate with other systems such as N-Central, Microsoft Stack (Teams, Outlook, SharePoint etc.) . The HaloPSA team provide the best custumer service

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HQ Location:
Stowmarket, England

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What is Halo Service Solutions?

Halo Service Solutions is a comprehensive provider of software tools designed to streamline and enhance the efficiency of business operations, particularly for those in service-based industries. Their solutions focus on facilitating better management of tasks such as scheduling, dispatching, customer relationship management (CRM), and project management. The company's platform aims to connect all aspects of business management into a cohesive, user-friendly software interface that supports both office and field operations, ensuring teams can communicate and operate efficiently regardless of location.Halo Service Solutions tailors its offerings to meet the unique needs of various service sectors, emphasizing scalability and versatility. This adaptability makes their tools suitable for businesses of all sizes, from small firms to large enterprises, looking to optimize their service delivery and enhance customer satisfaction. Additional details about the specific products, services, and user testimonials can typically be explored on their website, https://haloservicesolutions.com/, which also usually offers resources like blog articles, case studies, and contact information for direct support and inquiries.

Details

Year Founded
1994