# What is Issuetrak used for?

What is Issuetrak used for?

##### Post Metadata
- Posted at: almost 3 years ago
- Author title: Pinned by G2 as a common question



## Comments
### Comment 1

Issuetrak is used by organizations to track tickets at their help desk, whether for internal IT requests or external customer support requests. A number of industries and departments use Issuetrak software for various ticketing processes, including asset tracking in manufacturing, IT, or healthcare, custom reporting in government contracting, or onboarding in HR departments. At-a-glance dashboard metrics and workflow/task management are customizable and help organizations stay on top of ticket resolution.

##### Comment Metadata
- Posted at: over 2 years ago




## Related Product
[Issuetrak](https://www.g2.com/products/issuetrak/reviews)

## Related Category
[Help Desk](https://www.g2.com/categories/help-desk)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4


