Issuetrak is one of the best ticketing systems that I've used. The search function for previous tickets is a great Knowledge Base for recurring issues and fixes as long as the tickets are documented properly. Review collected by and hosted on G2.com.

This could have been on our end, but with a large amount of tickets, searching through old ones could take quite a bit of time. It's not a deal-breaker but a speedy search would be appreciated! Review collected by and hosted on G2.com.