Best Chatbots Software - Page 4

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,322

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,100+ Authentic Reviews
  • 1,322+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Chatling

Chatling is an AI customer service platform that helps businesses automate support, generate leads, and engage customers across their website, WhatsApp, and Instagram, without code. Teams can build AI agents trained on their website, help center, documents, and business knowledge to answer customer questions instantly in 80+ languages. Chatling goes beyond basic chatbot flows by using advanced AI models to understand intent, provide helpful responses, and take action through instructions and integrations. When a conversation needs a human, Chatling supports seamless handoff so your team can step in with the right context. It’s built for SaaS companies, eCommerce brands, agencies, and service businesses that want to reduce repetitive tickets, improve response times, and scale customer conversations from one easy-to-use platform.

Average Rating: 4.7/5.0

Total Reviews: 78

How Do G2 Users Rate Chatling?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Control: 7.9/10 (Category avg: 8.8/10)
  • Analytics: 8.6/10 (Category avg: 8.5/10)
  • Collection of information: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Chatling?

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 84% Small, 5% Medium

What Do G2 Reviewers Say About Chatling?

AI-generated summary from verified user reviews

Pros
  • Users find Chatling’s ease of use remarkable, enabling smooth navigation and intuitive setup without technical skills.
  • Users praise the intuitive design of Chatling, making navigation effortless and enhancing their overall experience.
  • Users value the super easy setup of Chatling, allowing quick deployment of agents in just 30 minutes.
  • Users love the helpful AI responses of Chatling, enhancing their chatbot-building experience with intuitive features.
  • Users love the ease of setup and personalization with Chatling, enhancing customer support and saving valuable time.
Cons
  • Users express frustration over integration issues in Chatling, limiting workflow and automation capabilities with other tools.
  • Users report AI limitations in Chatling, such as missed calendar items and lack of accessibility support.
  • Users find it ironic that Chatling lacks chat support, relying solely on email for assistance.
  • Users often face poor response times from customer support, which hampers their overall experience with Chatling.
  • Users find significant communication issues with Chatling due to the lack of API integration, disrupting their workflow.

What Are Recent G2 Reviews of Chatling?

Appy Pie

Appy Pie is a type of no-code AI app and website building software that helps users create, customize, and manage mobile applications and websites through prompt-based generation and visual editing tools. The platform is used by small businesses, entrepreneurs, educators, and teams that need to develop digital products without relying on traditional software development workflows. Appy Pie supports use cases such as building business apps, launching marketing websites, creating customer engagement tools, and developing internal mobile solutions. With the AI App Builder, users can begin by describing the type of app they want to create, including layout, design, and core functionality. The system generates an initial structure that can be refined over time. Appy Pie also includes an AI Website Builder that applies a similar approach to creating responsive websites based on user requirements. In addition to prompt-based creation, Appy Pie provides selection-based editing, where users can click on individual elements—such as text, buttons, images, or sections—and update them through targeted prompts. Visual drag-and-drop editing is also available for manual adjustments, allowing users to combine AI-assisted changes with direct design control. Key features and capabilities include: Prompt-based generation for initial app and website layouts Selection-based editing for updating specific elements without changing the full design Visual editing tools for manual customization and layout adjustments Support for building mobile apps and responsive websites in a no-code environment A hybrid workflow that enables ongoing refinement through both AI and interactive editing Appy Pie provides a structured way for users to build and evolve apps and websites while maintaining consistency across design and functionality.

Average Rating: 4.7/5.0

Total Reviews: 1,310

How Do G2 Users Rate Appy Pie?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Control: 9.2/10 (Category avg: 8.8/10)
  • Analytics: 9.3/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Appy Pie?

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Health, Wellness and Fitness, Education Management
  • Company Size: 87% Small, 10% Medium

What Do G2 Reviewers Say About Appy Pie?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support of Appy Pie, highlighting their professionalism and dedication in resolving issues.
  • Users find Appy Pie's ease of use makes app creation accessible for everyone, regardless of technical skills.
  • Users praise the helpful customer service of Appy Pie, noting their dedication and effectiveness in resolving issues.
  • Users commend the easy setup of Appy Pie, allowing quick and straightforward app creation for everyone.
  • Users appreciate the simple and user-friendly interface of Appy Pie, enabling quick and easy app creation.
Cons
  • Users express frustration with poor customer support, citing relentless upcharges and inadequate assistance throughout their experience.
  • Users find the service expensive, with constant upcharges and poor support overshadowing initial affordability.
  • Users are frustrated by the high costs associated with Appy Pie, facing unexpected charges and inadequate support.
  • Users face pricing issues with Appy Pie, often discovering hidden costs and relentless upselling practices that frustrate them.
  • Users find the limited features of Appy Pie, such as outdated E-reader formats and unclear pricing, frustrating.

What Are Recent G2 Reviews of Appy Pie?

What Are G2 Users Discussing About Appy Pie?

Amplitude Guides and Surveys

Part of the Amplitude AI Analytics Platform, Amplitude Guides and Surveys uses actual user behavior to power smarter in-app engagement. Deliver help, collect feedback, and understand the issues your users are having, without making them rage quit. Guides and Surveys makes it easy for product teams, growth teams, marketing teams, or any team to engage with users: • Launch on-brand guides and messaging that direct your users to important features in your app, triggered by their behavior • Survey users when they’re most likely to give you qualitative feedback that’s actually quality • Provide better help with resource centers and an AI Assistant that understand your product docs as well as the user’s in-product behavior • Set guardrails to make sure users aren’t overwhelmed with back-to-back popups • Measure engagement to understand how users interact with your guides and surveys, as well as your product And with Guides and Surveys integrated in the rest of the Amplitude platform, engagement connects seamlessly with your analytics and experimentation. See the metrics and session replays behind every interaction, base engagement on your behavioral cohorts, and customize via A/B testing. Plus, you can consolidate your tech stack. Amplitude Guides and Surveys helps users feel like they’re interacting with bespoke assistance, not spammy popups. Use it to drive better engagement and fuel faster growth.

Average Rating: 4.7/5.0

Total Reviews: 204

How Do G2 Users Rate Amplitude Guides and Surveys?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Control: 9.4/10 (Category avg: 8.8/10)
  • Analytics: 9.3/10 (Category avg: 8.5/10)
  • Collection of information: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Amplitude Guides and Surveys?

  • Seller: Amplitude
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    1,635 employees on LinkedIn®
  • Ownership: NASDAQ: AMPL

Who Uses This Product?

  • Who Uses This: Product Manager, CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 55% Small, 36% Medium

What Do G2 Reviewers Say About Amplitude Guides and Surveys?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive interface of Amplitude Guides and Surveys, making setup and management quick and easy.
  • Users value the seamless integration of Amplitude Guides and Surveys, enhancing user experience and interactivity.
  • Users appreciate the s seamless integration and user-friendly features of Amplitude Guides and Surveys, enhancing their application experience.
  • Users commend the easy setup of Amplitude Guides and Surveys, allowing quick integration and effortless updates.
  • Users appreciate the intuitive functionality of Amplitude Guides & Surveys for effective user guidance and feedback collection.
Cons
  • Users find the limited customization options frustrating, affecting their ability to create engaging and tailored surveys.
  • Users highlight the limited features of Amplitude Guides and Surveys, expressing frustration with tier restrictions and customization issues.
  • Users find difficult customization a barrier, struggling to adapt guides and surveys to match their design preferences.
  • Users encounter difficulties with segmentation and customization, limiting their ability to create flexible and advanced user experiences.
  • Users find Amplitude Guides and Surveys to have limited features, especially for advanced logic and nuanced user education.

What Are Recent G2 Reviews of Amplitude Guides and Surveys?

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LiveAgent

LiveAgent is an AI help desk for support teams of any size, from a single agent to enterprise contact centers. AI agents answer chats and handle tickets alongside your team in one shared inbox for email, live chat, phone calls and social messages. AI is included in every plan with no per-resolution fees. Plans start at $15 per agent seat per month billed annually, with a 30-day free trial and no credit card required. LiveAgent ranks #3 of 9 customer service AI agents in G2's AI Agent Evaluation, with 195 of 230 points. Customer data is hosted on AWS in Europe, the US or Asia, with GDPR-compliant processing, and single sign-on is available on every plan, and larger teams get audit logs and a dedicated account manager. You choose which AI provider processes your data. LiveAgent integrates with Shopify, Salesforce, Slack, Jira, Zapier, & more. To discuss the Enterprise plan, contact Team LiveAgent at liveagent.com. AI in every LiveAgent plan AI agents, the AI Chatbot and the AI Answer Assistant are included in every plan. The number of AI agents depends on the plan: 1 on Starter, 5 on Team, 50 on Business and unlimited on Enterprise. You choose the AI provider (OpenAI, Anthropic or Google Gemini), can connect several providers and pick one per AI agent, and pay the provider directly at its own rates; LiveAgent adds no per-resolution fees and no token markup. Admins can monitor AI agent work and tool-call usage. The AI Chatbot currently runs on FlowHunt, Quality Unit's own AI platform. • AI agents that work on and distribute tickets • AI Chatbot for your website, answering from your knowledge base • AI Answer Assistant that drafts and improves agent replies • AI ticket summaries • Transcription of live and recorded calls • Built-in MCP server to connect external AI tools such as Claude (Business and Enterprise plans) One inbox for email, chat, phone and social LiveAgent brings email tickets, live chat, calls and social messages into one shared inbox. Every plan includes email ticketing, live chat, contact forms, a customer portal and a knowledge base. From the Team plan you add a call center (inbound and outbound calls, IVR, queues and call recording, with your own SIP provider), video calls, and Facebook Messenger, Instagram, WhatsApp, Viber, Telegram and X posts and mentions. Automation, SLA and time rules, canned responses and reporting with CSAT help teams keep response times under control. LiveAgent plans and pricing Four plans: Starter, Team, Business and Enterprise, from $15 per agent seat per month billed annually. Enterprise includes 80 agent seats, unlimited AI agents and a dedicated account manager. No contract, no setup fee, cancel any time. Migration from other help desks Free self-service migration with built-in migration plugins for many help desks, including Zendesk, Freshdesk, Freshservice, Help Scout, Intercom, Jira and Kayako. On any paid plan, the LiveAgent team moves your Zendesk data for free, usually in 1–2 days for accounts under 10,000 tickets: tickets, contacts and the knowledge base, with Zendesk triggers rebuilt as rules. Security, GDPR and data residency LiveAgent is hosted on Amazon Web Services (AWS), whose data centers are ISO 27001 certified (the certification is held by AWS). Choose where your data lives at sign-up: Europe (Frankfurt), the US (Northern Virginia) or Asia (Singapore). LiveAgent is GDPR compliant, with a Data Protection Officer and DPA templates. Connections use HTTPS/TLS. 2-step verification and single sign-on (Google, Microsoft, Facebook, Okta) are available on every plan, and an audit log from Business. LiveAgent integrations Shopify, WooCommerce, Magento, PrestaShop, WordPress, Wix, Salesforce, Pipedrive, Slack, Jira, GitHub, Google Analytics 4, Zapier (including HubSpot via Zapier), Microsoft and Google email accounts, FlowHunt and many more, plus a REST API. Start your 30-day free trial at liveagent.com, no credit card required, or book a free demo call with our team.

Average Rating: 4.5/5.0

Total Reviews: 1,481

How Do G2 Users Rate LiveAgent?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Control: 8.7/10 (Category avg: 8.8/10)
  • Analytics: 8.7/10 (Category avg: 8.5/10)
  • Collection of information: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind LiveAgent?

  • Seller: Quality Unit
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Bratislava, Slovakia
  • LinkedIn® Page: www.linkedin.com
    61 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 29% Medium

What Do G2 Reviewers Say About LiveAgent?

AI-generated summary from verified user reviews

Pros
  • Users find LiveAgent exceptionally easy to use, enabling straightforward management of support tickets and seamless team collaboration.
  • Users value the reliable multi-site live chat system of LiveAgent, enhancing effective customer response management seamlessly.
  • Users praise the reliable customer support of LiveAgent, enhancing their ability to manage inquiries effectively.
  • Users appreciate the reliability of LiveAgent's functions, enabling effective multi-channel customer response management.
  • Users love the efficiency of LiveAgent, as it streamlines customer support and enhances productivity across all channels.
Cons
  • Users find the learning curve steep, requiring significant training to utilize LiveAgent's powerful features effectively.
  • Users are frustrated by the missing features in LiveAgent, especially regarding mobile app integration and functionality.
  • Users find LiveAgent's interface not intuitive, with disappointing UX and slow page loading affecting productivity.
  • Users find a steep learning curve with LiveAgent, requiring significant time to master its extensive features and reporting.
  • Users express concerns about integration issues, noting that it affects productivity and mobile app performance negatively.

What Are Recent G2 Reviews of LiveAgent?

What Are G2 Users Discussing About LiveAgent?

Mongoose AI Engagement Platform

Every conversation matters. Mongoose is the AI Engagement Platform built exclusively for higher ed, helping students, alumni, and staff connect meaningfully — at the right time, on the right channel. Real, two-way conversations across Text, WhatsApp, and Web Chat are extended by AI Agents that take action and layered above your CRM to maximize it, not replace it, so teams reach more students without growing staff. Trusted by 1,000+ institutions, Mongoose helps teams scale engagement, drive measurable outcomes, and inspire lifelong connections across recruitment, student success, and advancement.

Average Rating: 4.6/5.0

Total Reviews: 102

How Do G2 Users Rate Mongoose AI Engagement Platform?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Mongoose AI Engagement Platform?

  • Seller: Mongoose
  • Year Founded: 2009
  • HQ Location: Orchard Park, New York
  • LinkedIn® Page: www.linkedin.com
    72 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Higher Education, Education Management
  • Company Size: 55% Medium, 22% Large

What Do G2 Reviewers Say About Mongoose AI Engagement Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Mongoose AI Engagement Platform, enabling efficient student communication and campaign management.
  • Users appreciate the intuitive dashboard and smart messaging of Mongoose AI Engagement Platform, enhancing communication efficiency significantly.
  • Users appreciate the supportive customer service of Mongoose AI, making it easy to connect and resolve issues.
  • Users find Mongoose AI Engagement Platform easy to use, enhancing communication and supporting outreach efforts effectively.
  • Users value the time-saving capabilities of Mongoose AI Engagement Platform, making communication with students significantly more efficient.
Cons
  • Users often face integration issues with the Mongoose AI Engagement Platform, hindering seamless use with existing systems.
  • Users struggle with poor integration in Mongoose AI, making tasks like uploading profiles cumbersome and inefficient.
  • Users face API integration issues with Mongoose AI, complicating the creation of student profiles and workflow efficiency.
  • Users are frustrated by communication issues, such as calls not distinguishing between personal and Mongoose numbers.
  • Users experience connection issues that complicate call handling and notifications, affecting overall usability of Mongoose AI.

What Are Recent G2 Reviews of Mongoose AI Engagement Platform?

SOCi

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data.

Average Rating: 4.5/5.0

Total Reviews: 4,857

How Do G2 Users Rate SOCi?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 8.4/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind SOCi?

  • Seller: SOCi
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Diego, California
  • LinkedIn® Page: www.linkedin.com
    625 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Property Manager
  • Top Industries: Real Estate, Marketing and Advertising
  • Company Size: 51% Small, 29% Medium

What Do G2 Reviewers Say About SOCi?

AI-generated summary from verified user reviews

Pros
  • Users find SOCi's ease of use invaluable for efficiently managing and scheduling social media posts across platforms.
  • Users appreciate the ease of scheduling posts on multiple platforms, simplifying social media management significantly.
  • Users love the ease of scheduling posts across platforms, enhancing their marketing efficiency and organization.
  • Users value the centralized management of SOCi, finding it easy to track and manage all social media accounts.
  • Users love the convenience of scheduling posts across multiple platforms, streamlining social media management effectively.
Cons
  • Users find the missing features in SOCi, such as centralized filtering and tagging, quite frustrating and limiting.
  • Users express frustration with posting issues in SOCi, such as image size limits and slow loading times.
  • Users are frustrated with limited features, including inability to tag users and issues with scheduling posts.
  • Users find the learning curve steep due to slow training classes and a need for more efficient communication.
  • Users find that improvement is needed in training speed and home screen organization for better efficiency.

What Are Recent G2 Reviews of SOCi?

Kapture CX

Kapture is an enterprise-grade, generative AI-powered omnichannel customer experience management platform designed to enhance customer support and engagement. This innovative solution empowers businesses to adapt to the evolving expectations of their customers, transforming standard interactions into exceptional experiences. By leveraging advanced technology and a customer-centric approach, Kapture ensures that every engagement is personalized and relevant, addressing the unique needs of each individual. Targeted primarily at businesses in sectors such as retail, banking, financial services and insurance (BFSI), travel, and consumer durables, Kapture serves over 1,000 organizations across 16 countries. This diverse clientele benefits from Kapture's ability to streamline customer interactions across various channels, including social media, email, chat, and voice. The platform is particularly valuable for companies aiming to enhance their customer service capabilities, improve satisfaction rates, and foster lasting relationships with their customers. Kapture's key features include intelligent routing, real-time analytics, and a unified dashboard that provides a comprehensive view of customer interactions. The intelligent routing system ensures that inquiries are directed to the most suitable agents based on their expertise, leading to quicker and more effective resolutions. Real-time analytics empower businesses to monitor performance metrics, identify trends, and make data-driven decisions to enhance service quality. The unified dashboard consolidates information from multiple channels, enabling support teams to respond promptly and effectively to customer needs. Utilizing Kapture offers benefits that extend beyond improved customer satisfaction. By providing tailored experiences and leveraging AI-driven insights, businesses can increase operational efficiency and reduce response times. Kapture's focus on context and intelligence in every resolution helps organizations not only meet but exceed customer expectations. This capability is particularly crucial in competitive markets where customer loyalty is paramount. Kapture distinguishes itself in the customer experience management category by combining advanced technology with a deep understanding of customer needs. Its omnichannel approach ensures that businesses can engage with their customers seamlessly, regardless of the platform, while its generative AI capabilities facilitate continuous improvement in service delivery. This makes Kapture an essential tool for organizations looking to elevate their customer support and create meaningful, lasting connections with their clientele.

Average Rating: 4.5/5.0

Total Reviews: 334

How Do G2 Users Rate Kapture CX?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Control: 9.0/10 (Category avg: 8.8/10)
  • Analytics: 9.0/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Kapture CX?

Who Uses This Product?

  • Who Uses This: Team Leader, Assistant Manager
  • Top Industries: Consumer Services, Pharmaceuticals
  • Company Size: 59% Medium, 30% Small

What Do G2 Reviewers Say About Kapture CX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Kapture CX, finding it user-friendly and efficient for managing communications.
  • Users value the user-friendly interface of Kapture CX, enhancing efficient communication and streamlined email management.
  • Users love the user-friendly interface of Kapture CX, which simplifies customer communication and boosts efficiency.
  • Users appreciate the user-friendly interface of Kapture CX, enhancing their customer communication and support efficiency.
  • Users love the efficiency of Kapture CX, appreciating its user-friendly interface and seamless customer communication features.
Cons
  • Users experience slow performance, especially during high ticket volumes, impacting their overall efficiency and satisfaction.
  • Users experience slow loading times during peak hours, impacting their overall satisfaction with Kapture CX.
  • Users experience slow speed during peak hours, which impacts efficiency and overall system usability.
  • Users experience notification delays and slow support, causing frustration and hindering efficient use of Kapture CX.
  • Users find the reporting section confusing, making it difficult to gain clear insights and track performance effectively.

What Are Recent G2 Reviews of Kapture CX?

What Are G2 Users Discussing About Kapture CX?

Emovur - WhatsApp Business API

Emovur – Complete WhatsApp Business API Solution. Emovur is a comprehensive WhatsApp Business API platform designed to help businesses scale their communication effortlessly. Whether you're managing customer interactions, automating workflows, or running targeted campaigns, Emovur provides everything you need to leverage WhatsApp for business growth. Key Features: ✅ Campaign Manager – Launch and track WhatsApp marketing campaigns with ease. ✅ No-Code AI Chatbots – Automate conversations with intelligent, no-code chatbots. ✅ WhatsApp CRM – Manage leads, sales, and customer interactions from a unified inbox. ✅ Shared Team Inbox – Enable seamless collaboration with multiple agents handling chats. ✅ WhatsApp E-commerce & Payments – Sell and collect payments directly on WhatsApp. ✅ Click-to-WhatsApp (CTWA) Ads – Drive conversions with optimized WhatsApp ads. ... and much more! 🤝 More Than Just a SaaS Platform Emovur isn’t just another WhatsApp API provider—we are solution experts. Our team works with you to understand your business needs, uncover growth opportunities, and help you fully maximize the power of WhatsApp Business API. With a dedicated relationship manager, you get personalized support, strategic consultancy, and hands-on guidance whenever you need it. Why Choose Emovur? 💰 Affordable & Scalable – Designed to fit businesses of all sizes, from startups to enterprises. 🔒 Reliable & Secure – Enterprise-grade security and uptime you can trust. 🎯 Expert-Led Approach – We bring deep expertise to help you achieve your WhatsApp goals. Start your journey with Emovur and unlock the full potential of WhatsApp for your business!🚀

Average Rating: 4.7/5.0

Total Reviews: 25

How Do G2 Users Rate Emovur - WhatsApp Business API?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Control: 9.7/10 (Category avg: 8.8/10)
  • Analytics: 9.8/10 (Category avg: 8.5/10)
  • Collection of information: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Emovur - WhatsApp Business API?

  • Seller: Emovur
  • Year Founded: 2018
  • HQ Location: Bengaluru , IN
  • LinkedIn® Page: linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive
  • Company Size: 68% Small, 24% Medium

What Do G2 Reviewers Say About Emovur - WhatsApp Business API?

AI-generated summary from verified user reviews

Pros
  • Users commend the outstanding customer support of Emovur, ensuring quick resolution of queries and seamless integration.
  • Users commend the ease of use of Emovur, highlighting its user-friendly interface and efficient support team.
  • Users value the easy integrations of Emovur, enhancing workflow and improving customer engagement with a user-friendly interface.
  • Users value time-saving features of Emovur, simplifying operations and enhancing customer engagement effortlessly.
  • Users highlight the significant increase in customer engagement brought by Emovur's efficient WhatsApp automation features.
Cons
  • Users find the lack of separate login IDs for client access a significant limitation in account management.
  • Users experience buggy features on the dashboard, impacting usability, but believe they are solvable with improvements.
  • Users report dashboard issues with bugs that hinder functionality, but believe improvements are possible for a better experience.
  • Users find the difficult learning curve of Emovur's UX challenging, especially for newcomers to the platform.
  • Users find the UX challenging for beginners, making it hard to navigate and utilize the platform effectively.

What Are Recent G2 Reviews of Emovur - WhatsApp Business API?

Landbot

Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you.

Average Rating: 4.7/5.0

Total Reviews: 306

How Do G2 Users Rate Landbot?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Control: 8.9/10 (Category avg: 8.8/10)
  • Analytics: 8.6/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Landbot?

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 75% Small, 20% Medium

What Do G2 Reviewers Say About Landbot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Landbot, finding it intuitive for creating effective chatbots quickly.
  • Users appreciate the ease of customizing code-free chatbots with Landbot, enhancing customer support and experience.
  • Users love Landbot's intuitive interface, making setup and conversational design effortless for both technical and non-technical users.
  • Users find Landbot’s easy setup remarkable, as it allows for quick deployment and intuitive integration with existing tools.
  • Users appreciate the ease of customization with Landbot, enhancing customer support and engagement through intuitive chatbots.
Cons
  • Users point out the lack of advanced features on Landbot, creating limitations for more complex needs.
  • Users find the limited features of Landbot restrictive, especially for advanced needs and complex use cases.
  • Users find Landbot to be expensive, especially when advanced features lead to unexpectedly high costs.
  • Users find some layout issues with Landbot, noting slow performance and messiness during extensive edits.
  • Users find the UI slow and messy, especially when editing complex bots, impacting their overall experience.

What Are Recent G2 Reviews of Landbot?

What Are G2 Users Discussing About Landbot?

Sense

Sense is a type of AI-powered talent engagement solution designed to help organizations streamline their recruitment processes while enhancing the candidate experience. By integrating advanced technology with user-friendly features, Sense addresses the complexities of talent acquisition, making it easier for recruiters to connect with potential candidates and manage their hiring workflows efficiently. The target audience for Sense includes HR professionals, recruiters, and talent acquisition teams across various industries. Organizations seeking to improve their recruitment strategies and engage candidates more effectively can benefit from the platform's comprehensive capabilities. Sense is particularly useful for companies that prioritize personalized communication and aim to create a seamless experience for candidates throughout the hiring journey. By leveraging AI-driven insights, organizations can make informed decisions that lead to better hiring outcomes. Key features of Sense include Recruiting Automation, which helps streamline repetitive tasks, allowing recruiters to focus on strategic initiatives. The Talent CRM enables organizations to manage candidate relationships effectively, while customizable Career Sites provide a platform for showcasing company culture and job opportunities. Additionally, Campaigns allow for targeted outreach, and Candidate Scoring & Matching ensures that the most suitable candidates are prioritized based on their qualifications and fit for the role. The AI Chatbot and Text Messaging features facilitate real-time communication, enhancing engagement and responsiveness. Interview Scheduling and Referrals further simplify the recruitment process, making it easier to coordinate interviews and tap into existing employee networks for potential candidates. By combining these features, Sense not only enhances recruiter efficiency but also fosters a more engaging and personalized experience for candidates. The platform's ability to integrate multiple communication channels ensures that candidates receive timely updates and support throughout the hiring process. This holistic approach to talent engagement distinguishes Sense in the competitive landscape of recruitment solutions, making it a valuable tool for organizations aiming to attract and retain top talent.

Average Rating: 4.5/5.0

Total Reviews: 557

How Do G2 Users Rate Sense?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Control: 8.8/10 (Category avg: 8.8/10)
  • Analytics: 8.8/10 (Category avg: 8.5/10)
  • Collection of information: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Sense?

  • Seller: Sense
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    482 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Recruiter, Branch Manager
  • Top Industries: Staffing and Recruiting, Hospital & Health Care
  • Company Size: 55% Medium, 32% Small

What Do G2 Reviewers Say About Sense?

AI-generated summary from verified user reviews

Pros
  • Users find Sense to be exceptionally easy to use, enhancing communication efficiency with intuitive features and bulk texting.
  • Users love the automation capabilities of Sense, which significantly enhance communication efficiency and streamline candidate engagement.
  • Users highlight the easy integration of Sense with existing systems, enhancing efficiency and candidate communication.
  • Users love the simplicity and efficiency of Sense for communicating with candidates, enhancing productivity and organization.
  • Users value the easy integrations of Sense, enhancing communication and boosting recruitment efficiency effortlessly.
Cons
  • Users experience messaging issues with Sense, noting lag, glitches, and limitations in customization and responsiveness.
  • Users experience glitches with Sense, including slow loading, freezing, and occasional syncing issues, complicating their workflow.
  • Users often experience slow loading and lagging issues with Sense, hindering their overall user experience and efficiency.
  • Users experience slow performance with Sense, facing lag and glitches that hinder efficient communication and campaign management.
  • Users find the slow processing of Sense frustrating, especially during large campaigns and when searching for profiles.

What Are Recent G2 Reviews of Sense?

What Are G2 Users Discussing About Sense?

Glassix

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With its AI Omnichannel capabilities, Glassix reshapes customer journeys. We transcend temporal boundaries, meeting customer needs at every touchpoint, even during dormant hours. Trusted by Nike, Avis, Nintendo, Domino's, and Dyson, Glassix propels missions forward with its transformative technology. With Glassix, managing your customer interactions has never been easier. Our unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From AI-powered chatbots to personalized greetings, keep your customers engaged in one place. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature-set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike. Experience the power of Glassix as it refines interactions, allowing you to deliver exceptional customer experiences. Say goodbye to manual tasks and reclaim your valuable time. With our automation capabilities, conversations flow effortlessly, leaving your customers in awe.

Average Rating: 4.8/5.0

Total Reviews: 196

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How Do G2 Users Rate Glassix?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Control: 9.6/10 (Category avg: 8.8/10)
  • Analytics: 9.5/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Glassix?

  • Seller: Glassix
  • Year Founded: 2015
  • HQ Location: Tel Aviv, Israel
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Real Estate
  • Company Size: 68% Small, 30% Medium

What Do G2 Reviewers Say About Glassix?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of understanding of Glassix, finding it simple and uncomplicated with data presentation.
  • Users appreciate the ease of use of Glassix, finding it simple and easy to understand without data complications.
  • Users value the intuitive design of Glassix, appreciating its simplicity and clarity in data presentation.
  • Users appreciate the simplicity and ease of understanding of Glassix, avoiding complications with data management.
  • Users appreciate the simple use of Glassix, finding it easy to understand without unnecessary complexity.
Cons
  • Users feel the lack of integrations in Glassix limits its effectiveness as a standalone program.
  • Users feel the limited features of Glassix prevent it from being a complete program for their needs.
  • Users feel that Glassix lacks complete functionality, limiting its effectiveness as a standalone program.

What Are Recent G2 Reviews of Glassix?

Zoho SalesIQ

Zoho SalesIQ is a live chat and chatbot platform built for real-time customer engagement across every stage of the customer lifecycle. Marketing, sales, and support teams use it to monitor website visitors, trigger conversations at the right moment, and resolve queries without making customers wait. At its core, SalesIQ provides live visitor tracking, automated chat triggers, lead scoring, canned responses, chat routing, screen share, audio calls, and a mobile app for iOS and Android, everything needed to engage visitors and convert them before they leave. For teams that can't be online around the clock, the codeless bot builder and Answer Bot handle common queries automatically, qualify leads, and route conversations to the right person when a human is needed. The Summer '26 release extends all of this with Agentic Intelligence. Zia Agents now do what the best human agents do — they greet visitors, understand what's actually being asked, pull information from your CRM and connected systems, and resolve conversations end-to-end without a handoff. Where chatbots once followed fixed scripts, Zia Agents reason through context. AI-assisted routing replaces button-based navigation with intent detection, so customers no longer have to figure out which support flow they belong to before getting help. Dynamic FAQs go further still: instead of returning the same canned answer to every visitor, they pull account-specific details like membership tier or order status to generate a response that fits that customer's actual situation. SalesIQ also connects with WhatsApp, Instagram, Facebook Messenger, and Telegram, making it possible to maintain consistent customer engagement across channels and geographies from a single platform.

Average Rating: 4.4/5.0

Total Reviews: 237

How Do G2 Users Rate Zoho SalesIQ?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Control: 7.6/10 (Category avg: 8.8/10)
  • Analytics: 7.7/10 (Category avg: 8.5/10)
  • Collection of information: 7.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Zoho SalesIQ?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Zoho SalesIQ?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive and user-friendly interface of Zoho SalesIQ, facilitating seamless real-time visitor engagement.
  • Users find Zoho SalesIQ to have a user-friendly interface, enhancing the ease of customer engagement and support.
  • Users love the real-time chat features of Zoho SalesIQ for engaging website visitors instantly and efficiently.
  • Users value the seamless integrations of Zoho SalesIQ, enhancing their ability to manage customer interactions effectively.
  • Users highly value the superb customer support provided by Zoho SalesIQ, enhancing their overall experience and efficiency.
Cons
  • Users find the learning curve steep, as the extensive customization options can be overwhelming for beginners.
  • Users warn about the complexity of integrations in Zoho SalesIQ, requiring coding skills and leading to hidden costs.
  • Users experience excessive and delayed notifications on the Android app, affecting their overall satisfaction with Zoho SalesIQ.
  • Users find Zoho SalesIQ's customization options somewhat limited, making initial setup and navigation a bit overwhelming.
  • Users experience notification issues with delays and duplicates, especially when using the Android app and website.

What Are Recent G2 Reviews of Zoho SalesIQ?

LimeChat

LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational medium. Trusted by over 200+ world's biggest brands like MamaEarth, Wow Skin Science, Planet54, BlueTokai, Sometime By Asian Designers, Juicy Chemistry, it helps brands automate and personalize conversations throughout the buying journey, across all channels. Whether you are looking to reduce customer acquisition costs, increase sales, boost retention, or automate customer support, LimeChat’s product suite helps you with all of these and much more. LimeChat’s marquee products include a Human-Level Chatbot, WhatsApp Conversational Marketing, Omnichannel Helpdesk, and Click-to-Messenger ads. How does it differentiate from the competition? — While all other bots are generalized automation solutions that dilute their efficacy, LimeChat is exclusively built for eCommerce brands, thus delivering stellar results. 10X faster in the implementation Delivers 70% Automation & 10% conversions on chat — 2-way WhatsApp marketing campaigns, powered by AI conversations — Brands can reply instantly to customers who respond to the campaigns and keep them engaged with human-level AI — One single platform to control everything — conversations from all channels (FB Messenger, Instagram DM and comments, WhatsApp, Live Chat, Email), bot, campaigns, agent performance, and analytics

Average Rating: 4.6/5.0

Total Reviews: 31

How Do G2 Users Rate LimeChat?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Control: 8.5/10 (Category avg: 8.8/10)
  • Analytics: 7.6/10 (Category avg: 8.5/10)
  • Collection of information: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind LimeChat?

  • Seller: Limechat
  • Year Founded: 2020
  • HQ Location: Bengaluru, IN
  • LinkedIn® Page: www.linkedin.com
    89 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness, Consumer Goods
  • Company Size: 61% Small, 39% Medium

What Do G2 Reviewers Say About LimeChat?

AI-generated summary from verified user reviews

Pros
  • Users commend LimeChat's exceptional customer support, highlighting proactive assistance and smooth onboarding experiences with the team.
  • Users highlight the smooth integration and comprehensive analytics of LimeChat, enhancing customer engagement and operational efficiency.
  • Users find LimeChat's helpful support and onboarding team exceptional, enhancing the overall user experience significantly.
  • Users appreciate the ease of use of LimeChat, highlighted by its intuitive interface and smooth onboarding process.
  • Users highlight the excellent customer satisfaction achieved through proactive support and efficient communication tools with LimeChat.
Cons
  • Users experience glitches and reliability issues with the chatbot, though support teams actively work on solutions.
  • Users report software bugs in the mobile app, affecting performance and usability compared to the desktop version.
  • Users experience glitches in chat functionality and suggest improvements for data uploading and communication methods.
  • Users experience glitches in initial chat management and face issues with WhatsApp broadcasting and CSV uploads.
  • Users find the monthly pricing to be high, although the features and service quality justify the cost.

What Are Recent G2 Reviews of LimeChat?

What Are G2 Users Discussing About LimeChat?

Jetlink Conversational AI Platform

Our virtual assistants automate and streamline the customer journey on digital and voice-based channels. They cater to the commonly asked questions/requests or can handover to live agents seamlessly resulting in greater customer satisfaction. Dialogue management with machine learning Assistants built on Jetlink can hold meaningful conversations with users - multi-step conversations that remember context and integrate business logic. Cutting Edge NLU Jetlink's NLU provides the technology to understand messages, determine intent, and capture key contextual information. Supports multiple languages, and both pre-trained and custom entities. Omnichannel Meet customers where they are: website or app, common messaging apps such as WhatsApp, or create a custom channel. Security & Privacy Keep customer data secure with on-prem or private cloud deployment. Build GDPR-compliant AI assistants. Customer Success team Best-in-class managed service designed specifically for chatbots. We monitor, train and refine your chatbots for the best customer experience

Average Rating: 4.9/5.0

Total Reviews: 71

How Do G2 Users Rate Jetlink Conversational AI Platform?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Control: 9.5/10 (Category avg: 8.8/10)
  • Analytics: 9.2/10 (Category avg: 8.5/10)
  • Collection of information: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Jetlink Conversational AI Platform?

  • Seller: Jetlink
  • Year Founded: 2016
  • HQ Location: Amsterdam, NL
  • LinkedIn® Page: www.linkedin.com
    70 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Financial Services
  • Company Size: 46% Medium, 28% Large

What Do G2 Reviewers Say About Jetlink Conversational AI Platform?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Jetlink Conversational AI Platform, enabling quick adaptation and efficient management.
  • Users appreciate the responsive customer support of Jetlink, enhancing the overall experience with proactive improvements and assistance.
  • Users value the efficiency of Jetlink, which streamlines communication and reduces workload significantly.
  • Users value the multi-channel support of Jetlink, which enhances customer experience and eases workload for teams.
  • Users appreciate the easy integrations of Jetlink, enhancing productivity and enabling quick adaptation across teams.
Cons
  • Users wish for improved self-service options and guidance in Jetlink to handle complex configurations independently.
  • Users find the difficult learning curve challenging, requiring additional support for advanced configurations and guidance.
  • Users feel the limited customization options for the chatbot interface hinder their ability to personalize the experience.
  • Users feel that the unclear understanding of advanced features in Jetlink could be improved with better documentation.

What Are Recent G2 Reviews of Jetlink Conversational AI Platform?

What Are G2 Users Discussing About Jetlink Conversational AI Platform?

DoubleTick.io

DoubleTick is a comprehensive, mobile-friendly WhatsApp Business API-powered marketing and CRM tool designed to enhance sales efficiency and customer engagement. It enables businesses to automate communication, manage customer interactions, and drive sales growth through the world's most popular messaging platform. With features like a cloud-based team inbox, bulk messaging, chatbots, dynamic cataloging, and real-time analytics, DoubleTick streamlines sales processes and fosters stronger customer relationships. Key Features and Functionality: - Cloud-Based Team Inbox: Facilitates collaborative customer communication by allowing multiple team members to manage conversations with role-based access controls. - Broadcast and Bulk Messaging: Enables sending personalized messages to a large audience simultaneously, enhancing customer engagement and marketing reach. - Chatbots and Automation: Deploys intelligent chatbots to handle FAQs, process requests, and qualify leads, providing 24/7 customer support and reducing manual workload. - Dynamic Cataloging: Allows businesses to share product catalogs directly through WhatsApp, enabling customers to browse and place orders seamlessly. - Real-Time Analytics and Reports: Offers in-depth insights into team performance, customer interactions, and campaign effectiveness, aiding in data-driven decision-making. - Role-Based Access Control: Assigns specific roles and permissions to team members, ensuring secure and efficient management of customer interactions. Primary Value and Solutions Provided: DoubleTick addresses the need for efficient and scalable customer communication by leveraging WhatsApp's widespread usage. It automates routine tasks, accelerates response times, and centralizes customer interactions, reducing operational overhead. By integrating with existing business tools and providing real-time analytics, DoubleTick empowers businesses to enhance customer engagement, improve sales conversion rates, and build lasting customer relationships. Its user-friendly interface and mobile accessibility ensure that businesses of all sizes can effectively manage their sales and marketing efforts on a single platform.

Average Rating: 4.6/5.0

Total Reviews: 133

How Do G2 Users Rate DoubleTick.io?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Control: 9.2/10 (Category avg: 8.8/10)
  • Analytics: 9.7/10 (Category avg: 8.5/10)
  • Collection of information: 9.8/10 (Category avg: 8.7/10)

Who Is the Company Behind DoubleTick.io?

Who Uses This Product?

  • Top Industries: Real Estate, Manufacturing
  • Company Size: 67% Small, 25% Medium

What Do G2 Reviewers Say About DoubleTick.io?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the excellent customer support from DoubleTick.io, enhancing their user experience and resolving issues effectively.
  • Users appreciate the ease of use of DoubleTick.io, benefiting from its automation and intuitive interface for seamless management.
  • Users find the initial setup incredibly easy, streamlining the process and enhancing overall experience with DoubleTick.io.
  • Users value the time-saving automation features of DoubleTick.io, enhancing lead management and streamlining processes efficiently.
  • Users appreciate the great features and easy setup of DoubleTick.io, enhancing automation and saving valuable time.
Cons
  • Users report experiencing frequent account manager changes, leading to inconsistencies and service disruptions with DoubleTick.io.
  • Users find that AI limitations can be restrictive in certain countries, impacting the effectiveness of automated messages.
  • Users report communication issues with DoubleTick.io, as features may not function effectively in all regions.
  • Users often face complex setup challenges with DoubleTick.io, making the initial experience frustrating.
  • Users often face delay issues with DoubleTick.io, but commend the support team's assistance during downtime.

What Are Recent G2 Reviews of DoubleTick.io?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026