G2

Tanvi .

Digital Marketer & Automation Expert

Small-Business (50 or fewer emp.)

8/3/2026

"Easy WhatsApp Automation with a Shared Inbox That Boosts Team Productivity"

5/5

What do you like best about DoubleTick.io?

What I like most about DoubleTick.io is its easy-to-use interface and powerful WhatsApp automation features. The shared team inbox makes it simple for multiple team members to manage customer conversations without confusion. Lead assignment, quick replies, templates, and follow-up reminders help us respond faster and improve customer engagement. It has made our sales process more organized, increased team productivity, and reduced the chances of missing important inquiries. The support team is also responsive and continuously improves the platform with new features. Overall, it's a reliable solution for businesses that rely heavily on WhatsApp for customer communication and lead management. Review collected by and hosted on G2.com.

What do you dislike about DoubleTick.io?

There isn't much to dislike. However, I think the reporting dashboard, CRM customization, and a few automation workflows can be improved further. The team is responsive to feedback, so I believe these features will continue to get better. Review collected by and hosted on G2.com.

What problems is DoubleTick.io solving and how is that benefiting you?

As a real estate business, we receive a large number of property inquiries through WhatsApp. DoubleTick.io helps us assign leads to the right team members, track follow-ups, and manage all customer conversations from a single platform. This has improved our response time, reduced missed leads, and made our sales process more organized, resulting in better customer engagement and higher team productivity. Review collected by and hosted on G2.com.