Martin B.
MB
Service technician
Mid-Market (51-1000 emp.)
"Easy-to-Use UI, Affordable, Great Playground feature"
4.5/5
What do you like best about Chatling?

The user interface is easy to orient in, the pricing is affordable with upgraded plan to first pay tier, there is to be received many benefits like credits to knowledge base, deeper analysis, more ai actions. The help guidelines explaination of functions is easy to understand. The playground feature is great for trying out newly added knowledge/AI actions. Integration into website is according to manual simple. Performance should suffice, it is for company website - with presentation of products, technical information. It is possible for example by use of AI instructions to put link to desired pages and collect contact information in the form format, which is very beneficial for customer retention in my opinion. Review collected by and hosted on G2.com.

What do you dislike about Chatling?

There could be more worked out possibility to use condtions in AI script - for example if... then. Review collected by and hosted on G2.com.

See what 76 reviewers think of Chatling

4.7 out of 5 · Verified reviews from real users

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