One of the most user-friendly and attractive platforms I have used so far! Not just that, but Glassix has revolutionized our school’s communication. It offers a unified and integrated experience in communication among stakeholders. Before, our customer service team was overwhelmed with inquiries. After integrating Glassix, we’ve seen a dramatic shift; the AI chatbots handle routine questions instantly, but complex queries are sorted into the shared inbox. This has resulted in increased customer satisfaction. We now can focus on tasks that require human touch, allowing us to focus more on educational quality. Its automation features guarantee that all questions be answered in a very friendly-like attitude. (Some students can't believe it’s a bot!) The built-in design and integrated multi-platform have made it pretty essential in our daily operations. It is also paramount to mention its AI analysis that helps our marketing team to read through customer's needs and, as a result, improve lead engagement and modify market strategies. All these features are a result of the team implementation and understanding Glassix, thanks to their customer support we are using it not just frequently but on a daily basis. Review collected by and hosted on G2.com.

It requires thorough training for the school staff and faculty to effectively use all its features. Review collected by and hosted on G2.com.