I found it very user-friendly and intuitive, even as a complete novice. I also found their customer support to be very responsive and helpful whenever I needed assistance.
The user interface is easy to orient in, the pricing is affordable with upgraded plan to first pay tier, there is to be received many benefits like credits to knowledge base, deeper analysis, more ai actions. The help guidelines explaination of functions is easy to understand. The playground feature is great for trying out newly added knowledge/AI actions. Integration into website is according to manual simple. Performance should suffice, it is for company website - with presentation of products, technical information. It is possible for example by use of AI instructions to put link to desired pages and collect contact information in the form format, which is very beneficial for customer retention in my opinion.
Build conversational AI agents that automate customer support, answer questions, capture leads, and connect with customers across websites and messaging channels.