Best Chatbots Software - Page 16
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to mes
- 53% Mid-Market
- 27% Small-Business
1,222 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Whether you're expanding your Facebook presence with more pages, or just beginning, the SocialBoost platform is right for you
- 100% Small-Business
167 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
TxtCart is trusted by 3,000+ Shopify and Shopify Plus stores. We offer eCommerce businesses the ability to grow sales, and relationships with customers through conversational text marketing. Using Tx
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
VOICEplug AI enables restaurants to offer an interactive and conversational ordering experience while reducing costs and increasing the average check size per order. Our voice AI solution integrated
- 60% Mid-Market
- 40% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Creative Virtual, winner of the Queen’s Awards for Enterprise: Innovation 2017, is a global leader in conversational self-service solutions that bring together humans and artificial intelligence to en
- 50% Enterprise
- 50% Mid-Market
1,093 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Worknet is an in-app AI agents powered customer journey engine that gives every user their own dedicated agent—working proactively to drive inbound leads to trial conversion, retention, and expansion.
- Computer Software
- 41% Mid-Market
- 18% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
At Zappr.AI, we're passionate about helping businesses, teams, and individuals unlock the full potential of artificial intelligence. Our platform provides intuitive tools that enable you to create per
- 75% Mid-Market
- 25% Small-Business
- Overview
- User Satisfaction
- Seller Details
AbsolutChat is an all-in-one conversational platform to help businesses to engage, acquire and support customers at scale.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Generative AI/ML powered AgreeYa Chatbot enables organizations to respond to employee queries in real-time and automate helpdesk process for better outcomes. It is an easy to use, conversational assis
- 100% Small-Business
3,446 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Specialized CONVERSATIONAL AI platform for messaging and chat automation. Includes live chat. No phone or video system. Train intents for bots and IVAs with NATURAL LANGUAGE UNDERSTANDING. DEFLECT 50-
- 50% Enterprise
- 50% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Design and launch an AI Sales bot today. Business owners and marketers can quickly launch an AI sales bot in 3 simple steps. First, customize your chatbot brand. Second, add training data from your we
- 67% Small-Business
- 33% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Archie is your personal Google Analytics Data Scientist.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
The Most Powerful AI Chatbot trained on your PDFs. No more precious time wasted answering repetitive questions, let our GPT-4 chatbot learn from your data, and handle it for you.
- 67% Mid-Market
- 33% Small-Business
- Overview
- User Satisfaction
- Seller Details
We are a cloud-based SaaS technology Service Provider for Hoteliers. Our software makes it easy to manage and acquire new guests and retain them for future booking by providing them the best possible
- 80% Small-Business
- 20% Mid-Market
3,087 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
________________________________________ BotSailor – The Next-Gen Multi-Channel Chatbot & WhatsApp Marketing Platform BotSailor is an all-in-one AI-powered chatbot and marketing automation platf
- 75% Small-Business
- 25% Mid-Market
Whether you're expanding your Facebook presence with more pages, or just beginning, the SocialBoost platform is right for you