Best Chatbots Software for Small Business - Page 5

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 780

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DocsBot (+8.33%) - Among all products in this category, DocsBot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 80,200+ Authentic Reviews
  • 780+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Jotform AI Agents, Fin, Tidio, Zendesk for Customer Service, Podium, Wati, Genesys Cloud CX, and Smartsupp.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=jotform-ai-agents&focus%5B%5D=fin&focus%5B%5D=tidio&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=podium&focus%5B%5D=wati&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=smartsupp&segment=small-business)

Verloop.io

Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated Speech Recognition (ASR), and Natural Language Processing (NLP), Verloop.io powers AI-driven self-service, real-time agent support, and actionable insights for quality assurance. Available 24/7 across Web, Apps, Messenger, Instagram, and WhatsApp, it provides seamless multilingual support in 80+ languages. Trusted by 5,000+ businesses, Verloop.io engages 100 million users and achieves 90%+ query deflection, reducing costs while enhancing efficiency. Designed for global industries, Verloop.io fosters stronger customer relationships through personalized, contextual interactions, improving engagement and satisfaction at every step.

Average Rating: 4.7/5.0

Total Reviews: 226

How Do G2 Users Rate Verloop.io?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Control: 9.4/10 (Category avg: 8.8/10)
  • Analytics: 9.4/10 (Category avg: 8.5/10)
  • Collection of information: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind Verloop.io?

  • Seller: Verloop
  • Year Founded: 2016
  • HQ Location: Bangalore
  • Twitter: @verloopio
    1,440 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    102 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Happiness Champion, Director
  • Top Industries: Financial Services, Retail
  • Company Size: 49% Medium, 32% Small

What Do G2 Reviewers Say About Verloop.io?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Verloop.io, finding it intuitive and simple for report extraction.
  • Users praise the excellent customer support offered by Verloop.io, enhancing their experience with professional assistance.
  • Users find Verloop.io incredibly helpful due to its user-friendly interface and efficient customer engagement capabilities.
  • Users value the extensive automation capabilities of Verloop.io, enhancing efficiency through automated reporting features.
  • Users appreciate the user-friendly chat features of Verloop.io, enabling effective communication with multiple customers simultaneously.
Cons
  • Users often face bug issues, experiencing lag and connectivity problems, especially on weak Wi-Fi networks.
  • Users experience slow performance with frequent lags and bugs during chat interactions, leading to delayed responses.
  • Users report experiencing bugs and connectivity issues on weak Wi-Fi, causing frequent lag and disruptions.
  • Users experience call quality issues with Verloop.io, including frequent reconnections and noticeable lag on weak Wi-Fi.
  • Users experience delays in response due to occasional lags while managing chats on Verloop.io.

What Are Recent G2 Reviews of Verloop.io?

What Are G2 Users Discussing About Verloop.io?

SOCi

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data.

Average Rating: 4.5/5.0

Total Reviews: 4,511

How Do G2 Users Rate SOCi?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 8.4/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind SOCi?

  • Seller: SOCi
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Diego, California
  • LinkedIn® Page: www.linkedin.com
    625 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Property Manager
  • Top Industries: Real Estate, Marketing and Advertising
  • Company Size: 50% Small, 29% Medium

What Do G2 Reviewers Say About SOCi?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of SOCi, efficiently managing multiple businesses and marketing from a single platform.
  • Users love the post scheduling feature of SOCi, enabling efficient management across multiple business locations.
  • Users find SOCi exceptionally helpful for managing reviews and social media, with easy setup and responsive support.
  • Users appreciate SOCi's centralized management, enabling efficient monitoring and engagement across multiple social media accounts.
  • Users value the efficient scheduling feature in SOCi, enabling seamless management across multiple businesses in one platform.
Cons
  • Users find the missing editing features problematic, wishing for more metrics tools and quicker posting options.
  • Users express frustration with SOCi's limited features, particularly in image editing and cross-platform posting capabilities.
  • Users experience posting issues with SOCi, particularly with content sharing and link functionality across platforms.
  • Users find the learning curve steep due to numerous features and a lack of beginner tutorials in SOCi.
  • Users seek improvement in customization options and clearer analytics visualization in SOCi to enhance user experience.

What Are Recent G2 Reviews of SOCi?

G2 Marketing Solutions

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.

Average Rating: 4.6/5.0

Total Reviews: 5,459

How Do G2 Users Rate G2 Marketing Solutions?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind G2 Marketing Solutions?

  • Seller: G2
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Chicago, USA
  • Twitter: @G2dotcom
    32,942 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,504 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 43% Small, 37% Medium

What Do G2 Reviewers Say About G2 Marketing Solutions?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of G2 Marketing Solutions, streamlining product marketing initiatives and tracking effectively.
  • Users enjoy the intuitive platform of G2 Marketing Solutions, which simplifies collecting reviews and feedback efficiently.
  • Users highlight the excellent customer support that enhances their experience and boosts visibility effectively.
  • Users value the authentic client feedback on G2, aiding informed decisions and enhancing market engagement.
  • Users value the authenticity of G2 Marketing Solutions, trusting genuine reviews to guide their business decisions.
Cons
  • Users struggle with the inconsistency in review quality on G2, complicating the assessment of products and services.
  • Users find G2 Marketing Solutions to be expensive, especially for small enterprises and POC projects, affecting budget constraints.
  • Users express concerns about biased reviews on G2 Marketing Solutions, potentially impacting trust and decision-making.
  • Users express frustration over the lack of clarity in the review process and moderation explanations, complicating their experience.
  • Users find the pricing issues of G2 Marketing Solutions challenging, especially for startups with limited budgets.

What Are Recent G2 Reviews of G2 Marketing Solutions?

What Are G2 Users Discussing About G2 Marketing Solutions?

ChatBot

ChatBot.com is the AI Agent builder with the customer service platform by Text used by ecommerce, retail, SaaS, marketing, education, healthcare, and enterprise teams across more than 35,000 brands. Businesses train the AI Agent on their own content, including website URL, help center, product documentation, or uploaded files, and deploy it to answer customer questions, recommend products, guide shoppers through checkout, and generate leads. When a conversation needs a person, the AI Agent hands off to a human with full context. The AI Agent is configured and managed inside the Text.com platform. Teams describe custom skills in natural language, and the platform generates the underlying automation logic. Multiple AI Agents can operate simultaneously across an organization's inbox, each with its own knowledge sources, skills, and channels. Key features: AI Agent trained on business content. Website, help center, product documentation, and uploaded files inform every response, so answers match the business. Custom skills in natural language. Describe what the AI Agent should do, and Text generates the multi-step workflow behind it. Multichannel deployment. One AI Agent serves website chat widget, Facebook Messenger, Slack, SMS, and LiveChat. E-commerce features. Product recommendations, cart abandonment recovery, and direct integrations for Shopify and BigCommerce. Human handoff and shared inbox. AI Agents route to human agents inside the Text.com inbox, with full conversation history and customer context preserved. ChatBot.com connects to LiveChat, HelpDesk.com, Shopify, BigCommerce, WordPress, Webflow, Squarespace, Wix, Slack, Facebook Messenger, and Zapier through one-click integrations, an open API, and webhooks. Reported customer outcomes include over $1.5M generated in eight months from a single deployment, and 20% communication time saved across 13 domains with more than 800,000 monthly visitors. Sales through the AI Agent report average order values of $430 and roughly $11,000 per month in additional revenue. Pricing starts at $19 per user per month, with a 14-day free trial and no credit card required.

Average Rating: 4.5/5.0

Total Reviews: 23

How Do G2 Users Rate ChatBot?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Control: 8.9/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind ChatBot?

  • Seller: Text
  • Year Founded: 2002
  • HQ Location: Boston, MA, USA
  • Twitter: @text_hq
    150 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    384 employees on LinkedIn®
  • Ownership: WSE: TXT

Who Uses This Product?

  • Company Size: 52% Small, 36% Medium

What Do G2 Reviewers Say About ChatBot?

AI-generated summary from verified user reviews

Pros
  • Users highlight the effective communication and versatility of the ChatBot, enhancing agent productivity and support.
  • Users find the helpfulness of the ChatBot invaluable, appreciating its clear explanations and support for complex tasks.
  • Users value the 24/7 support of ChatBot, relying on timely assistance and clear explanations for their queries.
  • Users appreciate the accessibility features of ChatBot, enabling smooth communication and efficient support for agents.
  • Users love the easy AI integration in ChatBot, allowing quick access to powerful features with just an emoji.
Cons
  • Users find the AI limitations of ChatBot hinder its effectiveness compared to more advanced tools.
  • Users find the ChatBot expensive compared to more intelligent alternatives, limiting its perceived value and functionality.
  • Users find the search feature's inaccuracy frustrating, as it's overly reliant on keywords and lacks user-friendliness.
  • Users experience integration issues with ChatBot, feeling limited in configuration and support for advanced capabilities.
  • Users find the learning curve steep due to manual configuration and limited advanced features compared to other tools.

What Are Recent G2 Reviews of ChatBot?

NewOaks AI

NewOaks AI is an advanced conversational AI platform designed to automate client engagement, lead qualification, and appointment scheduling across multiple channels. By leveraging custom-trained ChatGPT models and voice-first AI agents, it enables businesses to provide 24/7 personalized interactions via SMS, web chat, and social media platforms such as Facebook Messenger, WhatsApp, and Instagram. With support for over 50 languages and seamless integration with CRMs, Google Calendar, Twilio, and other business tools, NewOaks AI streamlines sales, customer support, and marketing processes, enhancing operational efficiency and customer satisfaction. Key Features: - Omnichannel Communication: Engage customers through SMS, live chat, voice calls, and social media from a unified platform. - AI Voice Agents with Real-Time Calls: Provide real-time AI voice calls with zero latency and multiple voice personas for natural, human-like conversations. - Multilingual Support: Communicate effectively with a global audience by supporting over 50 languages. - Automated Lead Qualification and Appointment Scheduling: Utilize AI-driven workflows to qualify leads, book appointments, and follow up automatically, reducing manual workload. - Seamless Integrations: Easily connect with CRMs, Google Calendar, Twilio, Webhooks, and APIs for streamlined business operations. - Mobile Management Apps: Monitor and manage AI interactions on the go with dedicated iOS and Android apps. Primary Value and Solutions: NewOaks AI addresses the challenges businesses face in managing client interactions by automating routine tasks and providing consistent, personalized communication. It enhances operational efficiency by reducing manual efforts in lead qualification and appointment scheduling, leading to increased conversion rates and customer satisfaction. The platform's 24/7 availability ensures that businesses can engage with clients at any time, catering to the needs of a global customer base. By integrating seamlessly with existing business tools, NewOaks AI offers a scalable solution that grows with the business, making it an invaluable asset for sales, customer support, and marketing teams.

Average Rating: 5.0/5.0

Total Reviews: 23

How Do G2 Users Rate NewOaks AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 8.9/10 (Category avg: 8.8/10)
  • Analytics: 8.2/10 (Category avg: 8.5/10)
  • Collection of information: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind NewOaks AI?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 100% Small

What Do G2 Reviewers Say About NewOaks AI?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless integrations of NewOaks AI, enhancing chatbot performance and responsiveness effortlessly.
  • Users commend the high-quality conversational AI of NewOaks AI, appreciating its ease of use and great support.
  • Users love the easy-to-use interface and robust features of NewOaks AI for creating human-like chatbots.
  • Users appreciate the excellent customer support provided by NewOaks AI, enhancing their chatbot experience significantly.
  • Users love the intuitive interface and extensive features of NewOaks AI for creating high-quality conversational chatbots.

What Are Recent G2 Reviews of NewOaks AI?

Glassix

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With its AI Omnichannel capabilities, Glassix reshapes customer journeys. We transcend temporal boundaries, meeting customer needs at every touchpoint, even during dormant hours. Trusted by Nike, Avis, Nintendo, Domino's, and Dyson, Glassix propels missions forward with its transformative technology. With Glassix, managing your customer interactions has never been easier. Our unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From AI-powered chatbots to personalized greetings, keep your customers engaged in one place. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature-set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike. Experience the power of Glassix as it refines interactions, allowing you to deliver exceptional customer experiences. Say goodbye to manual tasks and reclaim your valuable time. With our automation capabilities, conversations flow effortlessly, leaving your customers in awe.

Average Rating: 4.8/5.0

Total Reviews: 197

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Glassix offers a seamless blend of Conversational AI, advanced AI chatbot tools powered by GPT-4, and a AI-driven unified inbox, ensuring instant, exceptional support and a boost in sales through superior customer engagement.

Price: ~~$65 per user/month (Growth)~~ → $45.50 per user/month (Growth)

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How Do G2 Users Rate Glassix?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Control: 9.6/10 (Category avg: 8.8/10)
  • Analytics: 9.5/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Glassix?

  • Seller: Glassix
  • Year Founded: 2015
  • HQ Location: Tel Aviv, Israel
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Real Estate
  • Company Size: 67% Small, 30% Medium

What Do G2 Reviewers Say About Glassix?

AI-generated summary from verified user reviews

Pros
  • Users find Glassix simple and easy to understand, appreciating its clear and uncomplicated data presentation.
  • Users find Glassix to be simple and easy to understand, making data management straightforward and uncomplicated.
  • Users admire the intuitive design of Glassix, finding it simple and easy to understand without complexity.
  • Users appreciate the simplicity and ease of understanding of Glassix, making data management straightforward.
  • Users appreciate the simple and easy-to-understand interface of Glassix, which avoids unnecessary complication with data.
Cons
  • Users find a lack of integrations with Glassix limits its overall functionality and usability in their workflows.
  • Users feel Glassix has limited features, lacking the completeness needed for a fully functional program.
  • Users feel that Glassix has missing features and lacks completeness as a standalone program.

What Are Recent G2 Reviews of Glassix?

Gallabox

Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth. Designed for conversation-led businesses, Gallabox serves teams across industries such as real estate, education, healthcare, travel, financial services, e-commerce, automotive and professional services. The platform is especially useful for businesses that receive a high volume of customer inquiries across multiple channels and need a reliable way to respond quickly, qualify intent and move customers toward the next step. With its shared team inbox, AI-powered automation and conversation history, Gallabox helps sales, marketing and support teams collaborate more effectively and ensure that no high-intent customer interaction is missed. Gallabox enables businesses to deploy AI agents that can answer common questions, qualify leads, capture customer details, book appointments, trigger follow-ups and hand over conversations to the right team member with context. These AI agents work alongside human teams, helping them reduce repetitive work while staying focused on high-value conversations. Businesses can automate key customer journeys, including Click-to-WhatsApp lead capture, Instagram DM responses, web chat inquiries, voice follow-ups, drip campaigns, broadcasts, appointment reminders, payment nudges and post-purchase engagement. A key strength of Gallabox is its ability to connect customer conversations with the tools businesses already use. The platform integrates with CRMs, payment systems, calendars, marketing tools, commerce platforms and automation workflows, including tools such as Zoho CRM, HubSpot, Shopify, WooCommerce, Razorpay, Google Calendar, Calendly, Zapier and more. These integrations help businesses sync customer data, route conversations, update lead stages, collect payments, track campaign performance and maintain continuity across the customer journey. Gallabox is built for businesses that want more than a messaging tool. It gives customer-facing teams the speed, structure and visibility they need to manage conversations across channels, automate repetitive workflows and improve conversion outcomes. By combining AI agents, omnichannel engagement, shared team collaboration and integrations in one platform, Gallabox helps businesses respond faster, qualify better and create more connected customer experiences from first inquiry to conversion and beyond.

Average Rating: 4.6/5.0

Total Reviews: 164

How Do G2 Users Rate Gallabox?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Control: 8.5/10 (Category avg: 8.8/10)
  • Analytics: 8.1/10 (Category avg: 8.5/10)
  • Collection of information: 8.4/10 (Category avg: 8.6/10)

Who Is the Company Behind Gallabox?

  • Seller: MangoLeap
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Chennai, IN
  • Twitter: @gallabox
    147 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    98 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Education Management, Apparel & Fashion
  • Company Size: 73% Small, 21% Medium

What Do G2 Reviewers Say About Gallabox?

AI-generated summary from verified user reviews

Pros
  • Users find Gallabox to be intuitive and easy to set up, enhancing their customer communication efforts seamlessly.
  • Users praise Gallabox for its automation capabilities, enhancing communication efficiency and response times effortlessly.
  • Users value the excellent customer support provided by Gallabox, enhancing their overall experience and success.
  • Users praise Gallabox for its seamless integrations, particularly with WhatsApp and HubSpot, enhancing their workflow efficiency.
  • Users highlight the easy integrations of Gallabox, enhancing WhatsApp management with seamless CRM connectivity.
Cons
  • Users find the dashboard features limited, lacking essential insights and intuitive setup for automation journeys.
  • Users find the reporting capabilities inadequate, lacking detailed insights into performance and team metrics.
  • Users desire more flexibility in customization for Gallabox templates, seeking tailored solutions to meet unique needs.
  • Users find Gallabox's limited training resources hinder effective automation and overall communication efficiency.
  • Users find the poor customer support of Gallabox lacking, emphasizing the need for improved response and follow-up.

What Are Recent G2 Reviews of Gallabox?

Zaapi

The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Website, Facebook, Instagram, LINE, TikTok, Shopee, and Lazada, Zaapi eliminates fragmented communication and provides a single, intelligent "source of truth" for every customer relationship. As the intelligent engine behind modern engagement, Zaapi provides the infrastructure to deliver a seamless, unified experience in a world where customers expect instant responses across a dozen platforms. By combining deep e-commerce integrations with cutting-edge AI, Zaapi transforms your communication channels from simple inboxes into high-performance revenue drivers. The AI Agent: 80%+ Automation & Serious ROI The Zaapi AI Agent isn't just a chatbot—it’s a digital extension of your team that understands context and brand voice. - Full Automation: Many users achieve 80% or higher full automation of all incoming inquiries, allowing human agents to focus on high-value tasks. - Instant Accuracy: Drastically improve response rates and agent efficiency by deploying an AI trained on your specific business data and knowledge base. - Measurable Growth: By resolving queries 24/7 without delays, the AI Agent drives significant ROI through increased customer satisfaction and higher conversion rates. Versatile Flow Builder: Automate Anything Zaapi’s powerful, no-code Flow Builder allows you to design and deploy sophisticated customer journeys in minutes. With a deep Shopify integration, you can create seamless automations including: - Welcome Flows: Engage new prospects the moment they connect on any channel. Cart Recovery: Automatically trigger personalized recovery messages via WhatsApp or Email to reclaim lost sales. - Order Updates: Proactively send automated notifications for order status and shipping directly to the customer’s preferred app. - Custom Logic: A truly versatile canvas that enables you to automate almost any workflow, from lead qualification to complex multi-step support paths. Deep Analytics & Performance Tracking Zaapi provides the data-driven insights necessary to master your CX strategy. Our detailed analytics suite allows you to: - Analyze Conversations: Gain visibility into every interaction to identify trends, pain points, and customer sentiment. - Monitor Agent Performance: Track individual and team efficiency, response times, and resolution success. - Optimize AI Efficiency: Constantly refine your AI Agent’s performance by reviewing its interactions and success rates across all channels. Why Zaapi? Zaapi empowers businesses to move beyond "replying to messages" and toward "mastering the customer experience." By combining native e-commerce data with a powerful AI engine, Zaapi ensures that every conversation—no matter the channel—contributes to a seamless customer experience.

Average Rating: 4.7/5.0

Total Reviews: 38

How Do G2 Users Rate Zaapi?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Zaapi?

Who Uses This Product?

  • Top Industries: Retail, Consumer Services
  • Company Size: 66% Small, 22% Medium

What Do G2 Reviewers Say About Zaapi?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Zaapi, appreciating its simple design and straightforward setup for support tasks.
  • Users value the easy setup and intuitive interface of Zaapi, enhancing their customer support efficiency significantly.
  • Users appreciate Zaapi for its efficiency, effectively managing over 100 chats daily and reducing team workload.
  • Users praise Zaapi's seamless integrations, efficiently consolidating various platforms for improved customer support and engagement.
  • Users appreciate the easy setup of Zaapi, enabling efficient management of multiple chat channels effortlessly.
Cons
  • Users highlight the need for required improvements, specifically in reporting, performance, and support responsiveness.
  • Users express concerns over usage limitations in Zaapi, specifically regarding file size constraints for media uploads.
  • Users find Zaapi's pricing to be expensive, especially with unexpected additional costs for credits on subscribed plans.
  • Users find Zaapi has limited features, missing essential AI tools and facing performance and file size constraints.
  • Users note the missing features in Zaapi, particularly in conversion, reviews, and AI capabilities compared to competitors.

What Are Recent G2 Reviews of Zaapi?

Omnichat

Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social messaging channels (WhatsApp, Facebook, Instagram, LINE and website live chat) with enhanced efficiency, user behaviour analysis and thus remarketing strategy development. With the mission of unleashing the potential of chat commerce through Omni-channel messaging, Marketing automation, Online-merge-offline retailing, Social customer data platform, “Omni AI” that integrated with ChatGPT as well as WhatsApp Catalogue and Payment, Omnichat equips companies to provide a seamless customer journey so as to capture opportunities arising from omni-channel retailing environment. The online-merge-offline sales feature can easily direct visitors from online channels to salespersons at physical stores for follow-up, facilitating conversions and revenue tracking across online and offline. Leveraging ChatGPT, our AI-powered chatbot “Omni AI” serves as a digital assistant of retailers to handle customers' enquiry, recommend products, and facilitate marketing campaign planning. WhatsApp Catalogue and Payment allows retailers to complete the customer journey on WhatsApp, from browsing products, communicating with designated sales, to making purchases, shortening the decision-making and fastening the purchasing process of customers as well as bringing instant income to the merchants. Achieving 300% YoY Annual Recurring Revenue (ARR) growth in the past three consecutive years, Omnichat empowers 5,000+ retail and e-commerce companies, including Watsons, Fortress, Sasa Cosmetic, Lukfook Jewellery, LVMH Group, Mannings, Swire Resources, OSIM, Logitech, Timberland, Tom Lee Music, Vita Green and government departments.

Average Rating: 4.5/5.0

Total Reviews: 26

How Do G2 Users Rate Omnichat?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Control: 9.0/10 (Category avg: 8.8/10)
  • Analytics: 8.1/10 (Category avg: 8.5/10)
  • Collection of information: 8.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Omnichat?

  • Seller: Omnichat
  • Year Founded: 2017
  • HQ Location: Hong Kong
  • LinkedIn® Page: hk.linkedin.com
    156 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 50% Small, 46% Medium

What Do G2 Reviewers Say About Omnichat?

AI-generated summary from verified user reviews

Pros
  • Users value the centralization offered by Omnichat, simplifying management across multiple platforms in one location.
  • Users appreciate the ease of use of Omnichat, effectively managing multiple platforms from a single interface.
  • Users value the multi-platform management capabilities of Omnichat, simplifying their workflow in one unified location.
  • Users value the management efficiency of Omnichat, simplifying multi-platform tasks in one convenient location.
Cons
  • Users express frustration over the lack of a 'remember me' function on Omnichat's login interface.
  • Users often face account management issues due to the absence of a "remember me" login feature.
  • Users find the lack of a remember me function on login to be frustrating and inconvenient.

What Are Recent G2 Reviews of Omnichat?

Helpwise

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various channels, including email, SMS, calls, social media, and live chat. Helpwise eliminates the need for shared logins and passwords, allowing your team to establish individual accountability. Collaborate easily on customer conversations by leaving notes or sharing drafts. Use self-service features such as help center and chatbots to reduce inbound customer queries and promote a culture of self serve among your customers. Setup Automation rules to reduce manual tasks and boost agent productivity. You can also gain insights into team productivity and CSAT with reporting & analytics. Helpwise integrates with 50+ tools so that the agents can have complete context about customers within the conversation.

Average Rating: 4.6/5.0

Total Reviews: 178

How Do G2 Users Rate Helpwise?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Control: 7.3/10 (Category avg: 8.8/10)
  • Analytics: 7.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Helpwise?

  • Seller: Saas Labs
  • Year Founded: 2016
  • HQ Location: Palo Alto, California
  • Twitter: @saas_labs
    319 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    416 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 90% Small, 10% Medium

What Do G2 Reviewers Say About Helpwise?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent customer management of Helpwise, noting responsive support that resolves issues effectively.
  • Users value the supportive customer service provided by Helpwise, enhancing satisfaction and problem resolution.
  • Users value the easy access to exceptional support from Helpwise, enhancing their overall experience with the platform.
  • Users value the exceptional support provided by Helpwise, making problem-solving efficient and effective.
  • Users commend the platform usability of Helpwise, appreciating its seamless support and recommendation as a primary mailing solution.

What Are Recent G2 Reviews of Helpwise?

What Are G2 Users Discussing About Helpwise?

Warmly

Warmly is an AI-native revenue platform built for B2B companies. Headquartered in San Francisco, Warmly deploys two AI agents that run your entire go-to-market motion - the TAM Agent for outbound and the Inbound Agent for website conversion. Together, they identify, engage, and convert buyers into pipeline around the clock, with no reliance on manual headcount. Most revenue teams are stuck in the same loop. SDRs spend hours researching accounts, building lists, and sending outreach that rarely lands at the right moment. Meanwhile, the website - the highest-intent channel in the entire funnel - quietly loses buyers every single day. Visitors show up, look around, and leave without ever talking to a human. By the time a rep follows up, the window is closed. In a world where 78% of buyers choose the vendor that responds first, speed and precision are everything. Meet Warmly's two AI agents. They work your inbound and outbound motions simultaneously, 24/7, without burning headcount. The TAM Agent handles outbound. It maps your entire addressable market, scores accounts by ICP fit and real-time buying intent, and automatically identifies the right contacts within each buying committee. From there, it orchestrates coordinated campaigns across email, LinkedIn, and ads - reaching the right person, at the right time, with the right message, across the right channel. As signals shift, the TAM Agent reprioritizes in real time, always focusing on the accounts most likely to convert. The Inbound Agent works your website. It identifies every visitor at the person level - not just the company - and instantly understands where they are in the buying journey. High-intent visitors are greeted with AI-powered chat, live demos, personalized offers, and one-click meeting booking. Hot leads get routed to the right rep the moment they arrive. Anyone who leaves without converting gets re-engaged through automated follow-up and LinkedIn ad retargeting. Your website stops leaking pipeline. Both agents run on the Warmly Context Graph - a unified data layer combining 250+ signals, 400 million B2B contacts, and first, second, and third-party intent data into a complete picture of every account and contact. Every interaction feeds back into the system, so the agents get smarter over time. Companies like TrustArc, TigerGraph, Kadence, and Innerspace have replaced costly SDR services with Warmly's AI agents - cutting CAC by 50%, and eliminating $20,000 to $40,000 a month in outsourced SDR costs.

Average Rating: 4.5/5.0

Total Reviews: 242

How Do G2 Users Rate Warmly?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 7.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Warmly?

  • Seller: Warmly
  • Company Website:
  • Year Founded: 2020
  • HQ Location: San Francisco, CA
  • Twitter: @warmlyai
    526 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    57 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 77% Small, 21% Medium

What Do G2 Reviewers Say About Warmly?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the lead generation capabilities of Warmly, enabling quick engagement with interested prospects effectively.
  • Users find Warmly's intuitive interface and real-time insights incredibly helpful for effective account-based marketing strategies.
  • Users appreciate the ease of use of Warmly, noting its fast setup and clear, professional dashboard.
  • Users value the seamless integrations of Warmly, enhancing real-time insights and team responsiveness to website visitors.
  • Users value the easy setup of Warmly, appreciating the quick sign-up and immediate results from the platform.
Cons
  • Users report data inaccuracy issues with Warmly, leading to frustrating experiences and unreliable visitor identification.
  • Users find the pricing of Warmly to be expensive for a product aimed at small to medium businesses.
  • Users report notable inaccuracy in visitor identification, especially with smaller companies and shared networks, affecting usability.
  • Users experience inaccurate data with Warmly, reporting frequent misidentifications and unreliable visitor tracking.
  • Users find limited integrations frustrating, as they lead to higher costs and inefficient use of resources.

What Are Recent G2 Reviews of Warmly?

Jetlink Conversational AI Platform

Our virtual assistants automate and streamline the customer journey on digital and voice-based channels. They cater to the commonly asked questions/requests or can handover to live agents seamlessly resulting in greater customer satisfaction. Dialogue management with machine learning Assistants built on Jetlink can hold meaningful conversations with users - multi-step conversations that remember context and integrate business logic. Cutting Edge NLU Jetlink's NLU provides the technology to understand messages, determine intent, and capture key contextual information. Supports multiple languages, and both pre-trained and custom entities. Omnichannel Meet customers where they are: website or app, common messaging apps such as WhatsApp, or create a custom channel. Security & Privacy Keep customer data secure with on-prem or private cloud deployment. Build GDPR-compliant AI assistants. Customer Success team Best-in-class managed service designed specifically for chatbots. We monitor, train and refine your chatbots for the best customer experience

Average Rating: 4.9/5.0

Total Reviews: 70

How Do G2 Users Rate Jetlink Conversational AI Platform?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Control: 9.5/10 (Category avg: 8.8/10)
  • Analytics: 9.2/10 (Category avg: 8.5/10)
  • Collection of information: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind Jetlink Conversational AI Platform?

  • Seller: Jetlink
  • Year Founded: 2016
  • HQ Location: Amsterdam, NL
  • Twitter: @getwelocal
    9 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    70 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Financial Services
  • Company Size: 47% Medium, 29% Large

What Do G2 Reviewers Say About Jetlink Conversational AI Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Jetlink, highlighting its intuitive interface and quick adaptability for non-technical teams.
  • Users commend the responsive customer support of Jetlink, appreciating their proactive approach and valuable feedback integration.
  • Users appreciate the efficiency of Jetlink’s AI platform, which enhances workflows and improves customer interactions seamlessly.
  • Users find the multi-channel support of Jetlink AI invaluable, enhancing user experience and reducing workloads effectively.
  • Users value the easy integrations of Jetlink, enhancing operational freedom and improving overall efficiency seamlessly.
Cons
  • Users find the AI limitations of Jetlink Conversational AI require team support for complex e-commerce configurations.
  • Users find the difficult learning curve a challenge, suggesting more self-service options and templates for ease of use.
  • Users find the platform's limited customization options for the chatbot interface somewhat frustrating despite a positive overall experience.
  • Users note that some advanced features lack clear documentation, making it harder to understand their full potential.

What Are Recent G2 Reviews of Jetlink Conversational AI Platform?

What Are G2 Users Discussing About Jetlink Conversational AI Platform?

Rulai

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated Virtual Assistants and Chatbots in record time with minimal coding or AI knowledge. Rulai's proprietary S.A.F.E. methodology ensures that Conversational AI projects can be managed on tight schedules and deliver on the KPIs. S.A.F.E. stands for Smart - Action Oriented - Fast Learner - Extensible. -> SMART - Rulai is the only company with a Level 3 Dialog Manager, capable of constructing a conversation in real-time based on context. This includes the ability to handle multiple intents and context switching, without coding. -> ACTION ORIENTED - Powerful bots need to do more than just FAQ. They need to automate entire workflows. Rulai's Javascript engine, prebuilt integrations, and connections with 3rd party RPA providers allows for fast integration with enterprise systems. -> FAST LEARNER - Bot builders can rely on Rulai's accelerators to ingest data, knowledge, and workflows and turn them into bots with a click of a button. Rulai bots can also learn from past transcripts, and of course, learn from experience by guiding bot builders to problem areas. Rulai's no-code design studio enables bot builders to quickly build and iterate on bot versions. -> EXTENSIBLE - Rulai's platform can support customer, employee, and agent facing use cases and can be deployed across voice, text, or messaging channels to provide a true omnichannel customer journey-based solution. Rulai's platform has been designed with the enterprise in mind. It is SOC2 Type 2 and PCI compliant and can run on any cloud, including Amazon, Google, Microsoft as well as in on-premise environments. Rulai was selected by Forbes as one of the most promising AI companies in the US.

Average Rating: 4.6/5.0

Total Reviews: 66

How Do G2 Users Rate Rulai?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Control: 9.0/10 (Category avg: 8.8/10)
  • Analytics: 9.0/10 (Category avg: 8.5/10)
  • Collection of information: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Rulai?

  • Seller: Rulai
  • Year Founded: 2016
  • HQ Location: Campbell, CA
  • Twitter: @Rulaiinc
    201 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Small, 22% Large

What Do G2 Reviewers Say About Rulai?

AI-generated summary from verified user reviews

Pros
  • Users praise Rulai for its intuitive ease of use, requiring little to no coding for effective implementation.
  • Users find Rulai offers a smooth and easy setup, making chatbot creation and deployment effortless.
  • Users value the flexibility and complexity handling of Rulai, enhancing enterprise customer service through advanced AI integration.
  • Users value the ease of use and flexibility of Rulai, enabling significant business growth without extensive technical skills.
  • Users find Rulai's easy integrations impressive, appreciating its flexibility and helpful support during projects.
Cons
  • Users acknowledge growing pains in Rulai's AI capabilities, but believe improvements are on the horizon with expertise and partnerships.
  • Users experience connectivity issues with Rulai, but improvements are anticipated as the company evolves.
  • Users find the difficulties in extracting analytics from Rulai hinder their ability to customize data insights.
  • Users feel there is a lack of detail in Rulai's documentation, craving more completeness and examples.
  • Users feel the documentation is lacking in detail, with a need for more comprehensive examples and clarity.

What Are Recent G2 Reviews of Rulai?

What Are G2 Users Discussing About Rulai?

LiveChatAI

Reduce support volume and boost customer satisfaction in minutes with LiveChatAI — a powerful AI-driven live chat solution. Seamlessly combining human and AI support, LiveChatAI instantly answers customer questions using your own documentation, FAQs, and website content. 💬 AI + Human Chat: Let the AI handle common questions, and smoothly hand off to your team when needed. ⚡ Instant Answers: Trained on your content, LiveChatAI gives accurate, real-time replies—no need for manual scripting. 📉 Lower Support Load: Deflect repetitive queries so your team can focus on complex issues. 🎯 Fast Setup: Connect your docs, go live in minutes—no code required. Give your customers the support they need, when they need it—without burning out your team.

Average Rating: 4.6/5.0

Total Reviews: 19

How Do G2 Users Rate LiveChatAI?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Control: 9.1/10 (Category avg: 8.8/10)
  • Analytics: 8.7/10 (Category avg: 8.5/10)
  • Collection of information: 9.7/10 (Category avg: 8.6/10)

Who Is the Company Behind LiveChatAI?

  • Seller: LiveChatAI
  • Year Founded: 2023
  • HQ Location: N/A
  • Twitter: @LiveChatAI
    127 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Small, 34% Medium

What Do G2 Reviewers Say About LiveChatAI?

AI-generated summary from verified user reviews

Pros
  • Users commend the immediate support provided by LiveChatAI, leading to higher customer satisfaction and engagement.
  • Users commend the instant response capabilities of LiveChatAI, enhancing support with easy implementation and effective automation.
  • Users value the quick and accurate responses of LiveChatAI, enhancing customer satisfaction and reducing wait times.
  • Users appreciate the ease of use of LiveChatAI, benefiting from its intuitive design and seamless integration.
  • Users find the easy setup of LiveChatAI impressive, facilitating immediate support and effective customer interaction.
Cons
  • Users find that AI limitations can lead to time-consuming training and struggles with complex questions.
  • Users report that the subscription costs of LiveChatAI are expensive for small businesses, limiting accessibility and flexibility.
  • Users find the pricing structure inadequate, leading to frustration and even switching to alternative products.
  • Users note that the AI sometimes provides inaccurate responses when handling complex or nuanced questions.
  • Users find the learning curve steep, with training the AI being time-consuming and needing human intervention.

What Are Recent G2 Reviews of LiveChatAI?

Zoho SalesIQ

Zoho SalesIQ is a live chat and chatbot platform built for real-time customer engagement across every stage of the customer lifecycle. Marketing, sales, and support teams use it to monitor website visitors, trigger conversations at the right moment, and resolve queries without making customers wait. At its core, SalesIQ provides live visitor tracking, automated chat triggers, lead scoring, canned responses, chat routing, screen share, audio calls, and a mobile app for iOS and Android, everything needed to engage visitors and convert them before they leave. For teams that can't be online around the clock, the codeless bot builder and Answer Bot handle common queries automatically, qualify leads, and route conversations to the right person when a human is needed. The Summer '26 release extends all of this with Agentic Intelligence. Zia Agents now do what the best human agents do — they greet visitors, understand what's actually being asked, pull information from your CRM and connected systems, and resolve conversations end-to-end without a handoff. Where chatbots once followed fixed scripts, Zia Agents reason through context. AI-assisted routing replaces button-based navigation with intent detection, so customers no longer have to figure out which support flow they belong to before getting help. Dynamic FAQs go further still: instead of returning the same canned answer to every visitor, they pull account-specific details like membership tier or order status to generate a response that fits that customer's actual situation. SalesIQ also connects with WhatsApp, Instagram, Facebook Messenger, and Telegram, making it possible to maintain consistent customer engagement across channels and geographies from a single platform.

Average Rating: 4.4/5.0

Total Reviews: 237

How Do G2 Users Rate Zoho SalesIQ?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Control: 7.6/10 (Category avg: 8.8/10)
  • Analytics: 7.7/10 (Category avg: 8.5/10)
  • Collection of information: 7.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Zoho SalesIQ?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Zoho SalesIQ?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Zoho SalesIQ, enabling efficient real-time engagement and streamlined visitor interactions.
  • Users appreciate the real-time engagement features of Zoho SalesIQ, enhancing customer interaction and boosting conversions seamlessly.
  • Users appreciate the real-time engagement features of Zoho SalesIQ, enhancing customer support and boosting conversions efficiently.
  • Users appreciate the seamless integrations of Zoho SalesIQ, enhancing real-time communication and lead management effortlessly.
  • Users commend the superb customer support of Zoho SalesIQ, enhancing their experience and efficiency in resolving inquiries.
Cons
  • Users experience excessive and delayed notifications on the Android app, affecting their overall satisfaction with Zoho SalesIQ.
  • Users find the learning curve steep, as the customization options can be overwhelming and require time to master.
  • Users find Zoho SalesIQ's customization options somewhat limited, making initial setup and navigation a bit overwhelming.
  • Users experience notification issues with delays and duplicates, especially when using the Android app and website.
  • Users find the setup process for Zoho SalesIQ to be not intuitive, leading to an overwhelming experience initially.

What Are Recent G2 Reviews of Zoho SalesIQ?