The platform is user-friendly and was straightforward to implement across our entire company. I also appreciate the responsive tech support team and how smoothly it integrates with my CRM.

BotPenguin makes it remarkably simple to create and launch bilingual chatbot flows that strike a balance between professionalism and a personal touch. I particularly value the intuitive drag-and-drop interface, which enables me to quickly prototype bots for educational, institutional, and sales purposes without any coding required. Integrating with WhatsApp and Facebook Messenger has significantly expanded my ability to connect with a wide range of audiences. Additionally, the customer support team is both responsive and genuinely helpful whenever I encounter issues with flows or API integrations.

I enjoy using BotPenguin primarily because it allows me to create AI agents that facilitate easy communication with my customers. The transition to BotPenguin has been excellent, with no setup difficulties, particularly appreciating the ease of setting up the chat flow and AI training for the bot. I love the instant reply feature that builds trust by providing prompt customer responses with a fully human tone. The generous number of chat credits is another aspect that I find valuable. The support team is outstanding. Whenever I encounter an issue, their chat support is swift and effective at resolving problems. I appreciate BotPenguin's comprehensive features, which means I don't need additional software. Furthermore, I value the pricing, support, and reliability of BotPenguin, all of which significantly enhance my user experience and make me inclined to purchase it again if needed.