2026 Best Software Awards are here!See the list
Product Avatar Image

BotPenguin

Show rating breakdown
25 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2017

Profile Name

Star Rating

18
4
2
0
1

BotPenguin Reviews

Review Filters
Profile Name
Star Rating
18
4
2
0
1
MV
Marcel v.
03/11/2026
Validated Reviewer
Verified Current User
Review source: Organic

Seamless AI Onboarding, Stellar Support

I really appreciate BotPenguin's onboarding process, Honey and Aditya are always fast with all communications and their Whatsapp support group are just as timely; it's one of the best I've experienced in a while. The communication is quick, efficient, and to the point, and the support team has been fantastic with no hiccups so far. Additionally, the initial setup was amazingly straightforward, as the team knew exactly what to do, making the entire process efficient.
Navaneeth D.
ND
Navaneeth D.
02/20/2026
Validated Reviewer
Review source: Organic

Efficient, But Needs Better Customer Support

I find BotPenguin helpful in handling many inquiries and replaying customer queries, especially on WhatsApp. It helps me organize and follow up on leads efficiently. The initial setup was very easy, which made getting started smooth for my team.
Dhanraj C.
DC
Dhanraj C.
12/12/2025
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Integration and Outstanding Support

The platform is user-friendly and was straightforward to implement across our entire company. I also appreciate the responsive tech support team and how smoothly it integrates with my CRM.

About

Contact

HQ Location:
Chicago, Illinois

Social

@imbotpenguin

What is BotPenguin?

BotPenguin is a platform that specializes in providing AI-powered chatbot solutions designed to enhance customer engagement and streamline communication for businesses. Through its user-friendly interface, BotPenguin allows users to create, customize, and deploy chatbots across various platforms such as websites, Facebook Messenger, and other messaging services. The platform aims to automate customer service interactions, improve response times, and efficiently handle queries and tasks. It offers features such as natural language processing, conversation analytics, and integration options to cater to different business needs.

Details

Year Founded
2017