# Top Free Chatbots Software - Page 4

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 762

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,600+ Authentic Reviews
- 762+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=90225&focus%5B%5D=574&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215)

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Genesys Cloud CX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx)

**Sponsored**

### Aissist.io

Aissist.io deploys agentic AI "Digital Employees" that don't just answer questions — they complete the work behind them, running multi-step workflows across your CRM, billing, and operational tools to resolve service and sales requests end-to-end. The AI resolves 83% of conversations on average at around $0.60 per resolution, earning a 4.8/5.0 CSAT, with 65+ languages and ~10-minute deployment, all on top of the helpdesk you already run. But resolution is only half the story. Pulse, the insight engine, turns every conversation into intelligence across your users (what they want and where they churn), agents (performance and coaching gaps), products (recurring issues and feature requests), and operations (bottlenecks and cost drivers). Evolve feeds those insights back into your workflows so resolution rates climb and costs fall the longer you run it — turning customer operations from a cost center into a growth engine. Built for SMB and mid-market teams, Aissist unifies automation (AgentMesh), insight (Pulse), and optimization (Evolve) into one operational layer. More than 500 businesses run on Aissist today. See live benchmarks, 10+ native integrations, and per-resolution pricing at aissist.io.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-15T08%3A08%3A10Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1398334&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%2Ffree%3Fpage%3D4&secure%5Btoken%5D=ea12e2bb60d746ec4b79b00f4ce0dcf8bc3f0f8186097fd478dd012ac3568fac&secure%5Burl%5D=https%3A%2F%2Faissist.io&secure%5Burl_type%5D=book_demo)

### [Kindly](https://www.g2.com/products/kindly/reviews)

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. What makes Kindly different? - Less maintenance and more content production. The flat structure reduces time spent building and maintaining the chatbot. - Easy to customize. No coding needed for the chatbot to fit your branding. - Multilingual Train the chatbot in one language and it will understand inquiries in more than one hundred! Among our customers are Tele2, VOI, Boozt Fashion, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. Easily integrate with top CRM providers and other relevant systems such as Dixa, Salesforce, Voyado, Zendesk, and Ingrid among others.

**Average Rating:** 4.9/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Kindly?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Control:** 8.9/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Kindly?

- **Seller:** [Kindly](https://www.g2.com/sellers/kindly)
- **Year Founded:** 2016
- **HQ Location:** Oslo, NO
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9d5633c4215e8994ad479abf708337a26398e908ff04032f20a6a518d2e10f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkindlyai%2F&secure%5Burl_type%5D=linkedin_company_website)  
99 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 44% Medium, 41% Small

#### What Do G2 Reviewers Say About Kindly?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** provided by Kindly, noting their genuine interest in helping businesses succeed.
- Users appreciate the **intuitive ease of use** of Kindly, making setup and navigation a breeze.
- Users value the **genuine support** from Kindly's team, enhancing their business efficiency and customer experience significantly.
- Users appreciate the **easy implementation and improvement** of Kindly, greatly enhancing the overall customer experience.
- Users value the **intuitive design and time-saving features** of Kindly, alongside responsive customer support and customization options.

##### Cons

- Users find the **learning curve challenging** , especially for newcomers who struggle with navigation and settings clarity.
- Users note a **steep learning curve** for newcomers, particularly in navigating settings and understanding features.
- Users find the **extra work and maintenance** required for the AI chatbot to be a significant drawback, despite long-term savings.
- Users find the **complexity of settings** challenging, as it's often unclear where to make specific adjustments.
- Users find the **complex usability** confusing, especially when navigating between settings and context fields.

#### What Are Recent G2 Reviews of Kindly?

**["Easy to work with, awesome."](https://www.g2.com/survey_responses/kindly-review-8853265)**

**Rating:** 5.0/5.0 stars

_— Emil A._

[Read full review](https://www.g2.com/survey_responses/kindly-review-8853265)

**["I couldn't recommend working with Kindly enough."](https://www.g2.com/survey_responses/kindly-review-8744213)**

**Rating:** 5.0/5.0 stars

_— John S._

[Read full review](https://www.g2.com/survey_responses/kindly-review-8744213)

#### What Are G2 Users Discussing About Kindly?

- [What is Kindly used for?](https://www.g2.com/discussions/what-is-kindly-used-for)

### [Zowie](https://www.g2.com/products/zowie/reviews)

Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s customers don’t want to navigate websites, search knowledge bases, or wait on hold. They want to say what they need — and get it done instantly. Zowie makes that possible. With Zowie AI Agents, brands unlock: - End-to-end automation of complex processes, not just basic FAQs - Flawless accuracy, following your business rules — no hallucinations - Seamless integration with your tech stack, from CRMs to fulfillment systems - Conversations that feel natural — powered by generative AI and guided by your data Built for mid-market and enterprise businesses, Zowie empowers leaders across customer service, operations, and IT to transform the way they serve customers — faster, smarter, and more cost-efficiently. The future of customer experience isn’t a better website. It’s a conversation. Zowie makes it happen.

**Average Rating:** 4.7/5.0

**Total Reviews:** 70

#### How Do G2 Users Rate Zowie?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Control:** 9.1/10 (Category avg: 8.8/10)
- **Analytics:** 8.5/10 (Category avg: 8.5/10)
- **Collection of information:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zowie?

- **Seller:** [Zowie Inc.](https://www.g2.com/sellers/zowie-inc)
- **Year Founded:** 2019
- **HQ Location:** New York
- **Twitter:** @ZowieAI  
144 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=76677f75ee5e5e3559e6a8e32c4122ec2443982c7aa881fd347c59879ab35d54&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18129228%2F&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Consumer Services
- **Company Size:** 48% Small, 40% Medium

#### What Do G2 Reviewers Say About Zowie?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Zowie's **automated handling of inquiries** , enhancing efficiency and reducing agent workload significantly.
- Users praise the **intuitive and easy-to-use platform** of Zowie, making operations efficient and straightforward.
- Users value the **efficient and fast implementation** by Zowie, enhancing their e-commerce experience with ease.
- Users commend Zowie for its **efficient automation** , enabling quick and seamless integration tailored for e-commerce needs.
- Users value the **intuitive support** from the Zowie team, enhancing their experience with easy tool operation.

##### Cons

- Users find the **limited features** of Zowie, especially in reporting and integration, to be quite frustrating.
- Users find the **reporting module lacking** , especially regarding integration with BI tools and advanced reporting features.
- Users experience **language confusion** and occasional bugs with Zowie, which can lead to frustrating delays in resolutions.
- Users find the **complexity of the UI** challenging, especially when creating intricate workflows that appear messy.
- Users find the **analytics data less accessible** , desiring quicker, more useful feedback instead of digging for information.

#### What Are Recent G2 Reviews of Zowie?

**["Zowie is the easiest and most adjustable chat solution I've ever seen."](https://www.g2.com/survey_responses/zowie-review-9756941)**

**Rating:** 5.0/5.0 stars

_— Dawid T._

[Read full review](https://www.g2.com/survey_responses/zowie-review-9756941)

**["great bot solution for small and large organizations"](https://www.g2.com/survey_responses/zowie-review-9710346)**

**Rating:** 4.5/5.0 stars

_— Piotr P._

[Read full review](https://www.g2.com/survey_responses/zowie-review-9710346)

#### What Are G2 Users Discussing About Zowie?

- [How do I know my Zowie DPI?](https://www.g2.com/discussions/how-do-i-know-my-zowie-dpi)
- [Why are Zowie mice so popular?](https://www.g2.com/discussions/why-are-zowie-mice-so-popular)
- [Are Zowie gaming mice good?](https://www.g2.com/discussions/are-zowie-gaming-mice-good) - 1 comment
- [Does Zowie have software?](https://www.g2.com/discussions/does-zowie-have-software)

### [Emovur - WhatsApp Business API](https://www.g2.com/products/emovur-whatsapp-business-api/reviews)

Emovur – Complete WhatsApp Business API Solution. Emovur is a comprehensive WhatsApp Business API platform designed to help businesses scale their communication effortlessly. Whether you're managing customer interactions, automating workflows, or running targeted campaigns, Emovur provides everything you need to leverage WhatsApp for business growth. Key Features: ✅ Campaign Manager – Launch and track WhatsApp marketing campaigns with ease. ✅ No-Code AI Chatbots – Automate conversations with intelligent, no-code chatbots. ✅ WhatsApp CRM – Manage leads, sales, and customer interactions from a unified inbox. ✅ Shared Team Inbox – Enable seamless collaboration with multiple agents handling chats. ✅ WhatsApp E-commerce & Payments – Sell and collect payments directly on WhatsApp. ✅ Click-to-WhatsApp (CTWA) Ads – Drive conversions with optimized WhatsApp ads. ... and much more! 🤝 More Than Just a SaaS Platform Emovur isn’t just another WhatsApp API provider—we are solution experts. Our team works with you to understand your business needs, uncover growth opportunities, and help you fully maximize the power of WhatsApp Business API. With a dedicated relationship manager, you get personalized support, strategic consultancy, and hands-on guidance whenever you need it. Why Choose Emovur? 💰 Affordable & Scalable – Designed to fit businesses of all sizes, from startups to enterprises. 🔒 Reliable & Secure – Enterprise-grade security and uptime you can trust. 🎯 Expert-Led Approach – We bring deep expertise to help you achieve your WhatsApp goals. Start your journey with Emovur and unlock the full potential of WhatsApp for your business!🚀

**Average Rating:** 4.7/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Emovur - WhatsApp Business API?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 9.6/10 (Category avg: 8.8/10)
- **Analytics:** 9.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Emovur - WhatsApp Business API?

- **Seller:** [Emovur](https://www.g2.com/sellers/emovur)
- **Year Founded:** 2018
- **HQ Location:** Bengaluru , IN
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=792081a907f991a3be4b5446bd6f75cb98f58139260abfbd32f84821a98883cf&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Femovur&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 56% Small, 33% Medium

#### What Do G2 Reviewers Say About Emovur - WhatsApp Business API?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive customer support** of Emovur, facilitating smooth setups and prompt assistance throughout.
- Users find the **ease of use** with Emovur's intuitive interface and quick setup to be a game-changer.
- Users value the **easy integrations** with Emovur, enjoying fast onboarding and seamless customer engagement features.
- Users value the **time-saving integration** of Emovur's WhatsApp Business API, enhancing communication and efficiency effortlessly.
- Users note the **significant increase in engagement** with customers thanks to Emovur's effective automation and support features.

##### Cons

- Users desire a **separate login ID feature** for clients to easily access their specific leads and forms.
- Users report encountering **buggy features** on the Emovur dashboard, impacting usability and functionality.
- Users report encountering **buggy sections on the dashboard** , impacting their overall experience with the Emovur platform.
- Users find the **difficult learning** curve of Emovur challenging, especially for those new to the platform.
- Users find the **UX challenging for beginners** , which can hinder their initial engagement with Emovur.

#### What Are Recent G2 Reviews of Emovur - WhatsApp Business API?

**["Best WhatApp Business API for Small medium large Businesses"](https://www.g2.com/survey_responses/emovur-whatsapp-business-api-review-11044074)**

**Rating:** 5.0/5.0 stars

_— Anil P._

[Read full review](https://www.g2.com/survey_responses/emovur-whatsapp-business-api-review-11044074)

**["Fast Onboarding with Some Room for Improvement"](https://www.g2.com/survey_responses/emovur-whatsapp-business-api-review-12416976)**

**Rating:** 4.0/5.0 stars

_— Dhruv S._

[Read full review](https://www.g2.com/survey_responses/emovur-whatsapp-business-api-review-12416976)

### [ChatBot](https://www.g2.com/products/chatbot/reviews)

ChatBot.com is the AI Agent builder with the customer service platform by Text used by ecommerce, retail, SaaS, marketing, education, healthcare, and enterprise teams across more than 35,000 brands. Businesses train the AI Agent on their own content, including website URL, help center, product documentation, or uploaded files, and deploy it to answer customer questions, recommend products, guide shoppers through checkout, and generate leads. When a conversation needs a person, the AI Agent hands off to a human with full context. The AI Agent is configured and managed inside the Text.com platform. Teams describe custom skills in natural language, and the platform generates the underlying automation logic. Multiple AI Agents can operate simultaneously across an organization's inbox, each with its own knowledge sources, skills, and channels. Key features: AI Agent trained on business content. Website, help center, product documentation, and uploaded files inform every response, so answers match the business. Custom skills in natural language. Describe what the AI Agent should do, and Text generates the multi-step workflow behind it. Multichannel deployment. One AI Agent serves website chat widget, Facebook Messenger, Slack, SMS, and LiveChat. E-commerce features. Product recommendations, cart abandonment recovery, and direct integrations for Shopify and BigCommerce. Human handoff and shared inbox. AI Agents route to human agents inside the Text.com inbox, with full conversation history and customer context preserved. ChatBot.com connects to LiveChat, HelpDesk.com, Shopify, BigCommerce, WordPress, Webflow, Squarespace, Wix, Slack, Facebook Messenger, and Zapier through one-click integrations, an open API, and webhooks. Reported customer outcomes include over $1.5M generated in eight months from a single deployment, and 20% communication time saved across 13 domains with more than 800,000 monthly visitors. Sales through the AI Agent report average order values of $430 and roughly $11,000 per month in additional revenue. Pricing starts at $19 per user per month, with a 14-day free trial and no credit card required.

**Average Rating:** 4.5/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate ChatBot?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Control:** 8.9/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ChatBot?

- **Seller:** [Text](https://www.g2.com/sellers/text)
- **Year Founded:** 2002
- **HQ Location:** Boston, MA, USA
- **Twitter:** @text\_hq  
150 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=135d41e78736ea09e7a0dae6252643ecbd494b7104da672504281f4199c28450&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftext%2F&secure%5Burl_type%5D=linkedin_company_website)  
381 employees on LinkedIn®
- **Ownership:** WSE: TXT

#### Who Uses This Product?

- **Company Size:** 50% Small, 35% Medium

#### What Do G2 Reviewers Say About ChatBot?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of chatbot integration** , enhancing agent workflow and enabling efficient handling of tasks.
- Users appreciate the **helpfulness** of the ChatBot, effectively managing tasks and enhancing agent productivity with clear support.
- Users appreciate the **24/7 support** of ChatBot, ensuring assistance is always available for any inquiries.
- Users value the **accessibility of features** in ChatBot, enhancing usability and providing excellent support and follow-up.
- Users love the **easy AI integration** in ChatBot, allowing quick access to powerful features with just an emoji.

##### Cons

- Users express concern about the **need to use multiple AIs** , complicating their interactions with the ChatBot.
- Users find the chatbot **expensive** given its limited capabilities compared to more advanced alternatives available.
- Users find the **inaccuracy of the search feature** frustrating, as it relies solely on keywords and lacks precision.
- Users face **integration issues** with ChatBot, limiting its capabilities and configuration for enhanced user experience.
- Users find a **steep learning curve** with ChatBot, requiring manual configuration and lacking advanced AI support.

#### What Are Recent G2 Reviews of ChatBot?

**["My experience with Chatbot from Text"](https://www.g2.com/survey_responses/chatbot-review-12216586)**

**Rating:** 5.0/5.0 stars

_— Monika K._

[Read full review](https://www.g2.com/survey_responses/chatbot-review-12216586)

**["Effortless Customer Query Handling with a Simple Flow-Based Setup"](https://www.g2.com/survey_responses/chatbot-review-13061431)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/chatbot-review-13061431)

### [BIK](https://www.g2.com/products/bik/reviews)

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage multitasking with CRM, create customized broadcasts with campaigns & attain real-time growth insights. With the vision of creating a customer-centric platform, BIK (bik.ai) is helping various segments of businesses earn an ROI of 137x and empowering businesses worldwide with the slogan of Making Brands Limitless!

**Average Rating:** 4.5/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate BIK?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind BIK?

- **Seller:** [BIK](https://www.g2.com/sellers/bik)
- **Year Founded:** 2019
- **HQ Location:** Palo Alto
- **Twitter:** @Bikglobal  
46 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa06fb5f4ffd7b107207c482ae11b02308a95c36d6929d5e7d307f1ef9c91a8a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbikglobal%2F&secure%5Burl_type%5D=linkedin_company_website)  
345 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Cosmetics, Consumer Goods
- **Company Size:** 62% Small, 30% Medium

#### What Do G2 Reviewers Say About BIK?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **superb customer support** of BIK, highlighting its fast response and helpful onboarding process.
- Users find BIK's platform exceptionally **easy to use** , enhancing their experience with seamless integration and support.
- Users value the **ease of use and excellent features** of BIK, enhancing customer analysis and support.
- Users value the **proactive support** and integration capabilities of BIK, making daily operations seamless and efficient.
- Users value the **easy integrations** of BIK, enhancing support and simplifying their workflow across multiple platforms.

##### Cons

- Users note the **missing features** like label-based segmentation hinder functionality and expect improvement in the chatbot experience.
- Users report **software bugs** causing lags, notification issues, and poor performance with large data uploads in BIK.
- Users note that BIK is **expensive** , but some believe it delivers value through its results-oriented features.
- Users find the **campaign management tedious** , struggling with data tracking and reporting due to UI limitations.
- Users suggest improvements for the **dashboard design** , seeking a more user-friendly interface and better UI.

#### What Are Recent G2 Reviews of BIK?

**["Great Brand Support"](https://www.g2.com/survey_responses/bik-review-11454398)**

**Rating:** 4.0/5.0 stars

_— Priya D._

[Read full review](https://www.g2.com/survey_responses/bik-review-11454398)

**["User-Friendly and Integrated But Needs Mobile Optimization"](https://www.g2.com/survey_responses/bik-review-11657055)**

**Rating:** 4.5/5.0 stars

_— Vidhi D._

[Read full review](https://www.g2.com/survey_responses/bik-review-11657055)

### [Gallabox](https://www.g2.com/products/gallabox/reviews)

Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth. Designed for conversation-led businesses, Gallabox serves teams across industries such as real estate, education, healthcare, travel, financial services, e-commerce, automotive and professional services. The platform is especially useful for businesses that receive a high volume of customer inquiries across multiple channels and need a reliable way to respond quickly, qualify intent and move customers toward the next step. With its shared team inbox, AI-powered automation and conversation history, Gallabox helps sales, marketing and support teams collaborate more effectively and ensure that no high-intent customer interaction is missed. Gallabox enables businesses to deploy AI agents that can answer common questions, qualify leads, capture customer details, book appointments, trigger follow-ups and hand over conversations to the right team member with context. These AI agents work alongside human teams, helping them reduce repetitive work while staying focused on high-value conversations. Businesses can automate key customer journeys, including Click-to-WhatsApp lead capture, Instagram DM responses, web chat inquiries, voice follow-ups, drip campaigns, broadcasts, appointment reminders, payment nudges and post-purchase engagement. A key strength of Gallabox is its ability to connect customer conversations with the tools businesses already use. The platform integrates with CRMs, payment systems, calendars, marketing tools, commerce platforms and automation workflows, including tools such as Zoho CRM, HubSpot, Shopify, WooCommerce, Razorpay, Google Calendar, Calendly, Zapier and more. These integrations help businesses sync customer data, route conversations, update lead stages, collect payments, track campaign performance and maintain continuity across the customer journey. Gallabox is built for businesses that want more than a messaging tool. It gives customer-facing teams the speed, structure and visibility they need to manage conversations across channels, automate repetitive workflows and improve conversion outcomes. By combining AI agents, omnichannel engagement, shared team collaboration and integrations in one platform, Gallabox helps businesses respond faster, qualify better and create more connected customer experiences from first inquiry to conversion and beyond.

**Average Rating:** 4.6/5.0

**Total Reviews:** 164

#### How Do G2 Users Rate Gallabox?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Control:** 8.5/10 (Category avg: 8.8/10)
- **Analytics:** 8.1/10 (Category avg: 8.5/10)
- **Collection of information:** 8.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Gallabox?

- **Seller:** [MangoLeap](https://www.g2.com/sellers/mangoleap)
- **Company Website:** gallabox.com
- **Year Founded:** 2020
- **HQ Location:** Chennai, IN
- **Twitter:** @gallabox  
147 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6ec7be6c60ea5bd83d2b06f60d6f001099dddcd8f2f383aeeb3957ee146b1aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgallabox%2F&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Education Management, Apparel & Fashion
- **Company Size:** 73% Small, 21% Medium

#### What Do G2 Reviewers Say About Gallabox?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Gallabox to be **intuitive and easy to set up** , making customer communication management seamless and effective.
- Users highlight the **automation features** of Gallabox, enhancing communication efficiency and streamlining their workflows effectively.
- Users commend Gallabox for its **excellent customer support** and effective integration capabilities that enhance team communication.
- Users love the **seamless integrations** of Gallabox, enhancing team collaboration and efficiency in managing WhatsApp communications.
- Users highlight the **easy integrations** of Gallabox, facilitating seamless connections with tools like HubSpot for improved communication.

##### Cons

- Users find the **reporting and analytics dashboard limited** , lacking essential insights for effective communication management.
- Users find the **reporting features inadequate** , limiting insights on performance and response metrics, which hinders optimization.
- Users desire more **customization options** in Gallabox templates for a tailored experience that meets their specific needs.
- Users note **limited training resources** for bots, impacting their effectiveness and requiring more support for setup.
- Users find **customer support unsatisfactory** , citing poor response times and a lack of helpful documentation for troubleshooting.

#### What Are Recent G2 Reviews of Gallabox?

**["Gallabox Makes WhatsApp Customer Conversations Fast, Organized, and Efficient"](https://www.g2.com/survey_responses/gallabox-review-12510483)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/gallabox-review-12510483)

**["Gallabox is working great for us"](https://www.g2.com/survey_responses/gallabox-review-11460896)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/gallabox-review-11460896)

### [WotNot](https://www.g2.com/products/wotnot/reviews)

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

**Average Rating:** 4.6/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate WotNot?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Control:** 9.1/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind WotNot?

- **Seller:** [WotNot](https://www.g2.com/sellers/wotnot)
- **Year Founded:** 2018
- **HQ Location:** Ahmedabad, Gujarat
- **Twitter:** @wotnot  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c6046b603fa7e9a8a2f715db416b2b5b0ff858a94e906c65457f97dd0ccd59e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14537921%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Education Management
- **Company Size:** 65% Small, 29% Medium

#### What Do G2 Reviewers Say About WotNot?

_AI-generated summary from verified user reviews_

##### Pros

- Users find WotNot's platform incredibly **easy to use** , appreciating its intuitive interface and seamless integration capabilities.
- Users commend WotNot's **exceptional customer support** , noting its quick responses and helpful assistance during chatbot deployment.
- Users find WotNot's **helpful customer support** invaluable, making chatbot creation and integration a smooth experience.
- Users praise WotNot for its **seamless integrations** , enhancing chatbot functionality and improving user experience throughout.
- Users highlight the **ease of use and rapid deployment** of WotNot, appreciating its intuitive interface and excellent support.

##### Cons

- Users face **integration issues** with WotNot, making it challenging to connect with other platforms effectively.
- Users find the **lack of integrations** frustrating, wishing for more compatibility with various tools and platforms.
- Users often mention **limited features** of WotNot, pointing out the need for more robust functionalities and integrations.
- Users face challenges due to **missing features** like inadequate integrations and the need for better customization options.
- Users face **chatbot issues** such as errors, limited backend access, and slow feature maturation impacting their experience.

#### What Are Recent G2 Reviews of WotNot?

**["AI Chatbots and Automations driving Real Operational Impact"](https://www.g2.com/survey_responses/wotnot-review-12381704)**

**Rating:** 4.5/5.0 stars

_— Ojas K._

[Read full review](https://www.g2.com/survey_responses/wotnot-review-12381704)

**["WotNot Makes Chatbot Building Fast and Easy with an Intuitive, Stable Flow Builder"](https://www.g2.com/survey_responses/wotnot-review-12323412)**

**Rating:** 4.0/5.0 stars

_— Zaid B._

[Read full review](https://www.g2.com/survey_responses/wotnot-review-12323412)

#### What Are G2 Users Discussing About WotNot?

- [What is drift chatbot?](https://www.g2.com/discussions/what-is-drift-chatbot)
- [What are chatbots used for?](https://www.g2.com/discussions/wotnot-what-are-chatbots-used-for)
- [What is WotNot?](https://www.g2.com/discussions/what-is-wotnot)
- [Is WotNot free?](https://www.g2.com/discussions/is-wotnot-free) - 1 comment

### [Futr](https://www.g2.com/products/futr/reviews)

Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required

**Average Rating:** 4.7/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Futr?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 9.3/10 (Category avg: 8.8/10)
- **Analytics:** 8.9/10 (Category avg: 8.5/10)
- **Collection of information:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Futr?

- **Seller:** [Futr](https://www.g2.com/sellers/futr)
- **Year Founded:** 2017
- **HQ Location:** London, England
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86930ae774800773804262dd4e67cd6341e4962f3fecce38d7554781683ac749&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffutrcorp%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 48% Medium, 38% Small

#### What Are Recent G2 Reviews of Futr?

**["Easy to use, Customer Friendly"](https://www.g2.com/survey_responses/futr-review-8340246)**

**Rating:** 5.0/5.0 stars

_— Laura O._

[Read full review](https://www.g2.com/survey_responses/futr-review-8340246)

**["Brilliant tool, user friendly and great service!"](https://www.g2.com/survey_responses/futr-review-8418479)**

**Rating:** 5.0/5.0 stars

_— Rosie O._

[Read full review](https://www.g2.com/survey_responses/futr-review-8418479)

### [ViaSay](https://www.g2.com/products/viasay/reviews)

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, from simple to sophisticated, allowing for maximum automation of customer interactions and lowest total cost of ownership.

**Average Rating:** 4.6/5.0

**Total Reviews:** 49

#### How Do G2 Users Rate ViaSay?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10)
- **Control:** 8.1/10 (Category avg: 8.8/10)
- **Analytics:** 8.1/10 (Category avg: 8.5/10)
- **Collection of information:** 7.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ViaSay?

- **Seller:** [ViaSay](https://www.g2.com/sellers/viasay)
- **Year Founded:** 2016
- **HQ Location:** Paris, Île-de-France
- **Twitter:** @Mindsay\_ai  
1,437 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ac267c5756aacf1c92985b758e58579ed1de3e6fdd8389952cd48906e70779ce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10657010%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Airlines/Aviation, Leisure, Travel & Tourism
- **Company Size:** 50% Medium, 34% Large

#### What Do G2 Reviewers Say About ViaSay?

_AI-generated summary from verified user reviews_

##### Pros

- Users greatly value the **responsive customer support** from ViaSay, enhancing their experience with helpful guidance and proactive assistance.
- Users find ViaSay to be **straightforward and easy to use** , appreciating the seamless experience it provides.
- Users appreciate the **efficiency** of ViaSay, benefiting from its simple interface and exceptional support system.
- Users value the **exceptional support** from Laiye, highlighting the proactive assistance and training offered by their account manager.
- Users value the **exceptional support** from Laiye, which enhances their overall experience and ease of use.

##### Cons

- Users note the **limitations in AI capabilities** , though support from account managers aids in overcoming challenges.
- Users find it challenging to create flows in ViaSay due to needing **assistance with flow management** despite recent improvements.
- Users note a **learning curve** in mastering ViaSay's flow builder, but improvements have made it more user-friendly.
- Users find a need for **team dependency** when altering use cases in the advanced flow builder, despite recent improvements.

#### What Are Recent G2 Reviews of ViaSay?

**["Working with Laiye is a true pleasure"](https://www.g2.com/survey_responses/viasay-review-7897968)**

**Rating:** 4.5/5.0 stars

_— Elien D._

[Read full review](https://www.g2.com/survey_responses/viasay-review-7897968)

**["Excellent BOT to improve our customer service"](https://www.g2.com/survey_responses/viasay-review-5190384)**

**Rating:** 5.0/5.0 stars

_— María Dolores L._

[Read full review](https://www.g2.com/survey_responses/viasay-review-5190384)

#### What Are G2 Users Discussing About ViaSay?

- [What is Mindsay used for?](https://www.g2.com/discussions/what-is-mindsay-used-for)

### [My AskAI](https://www.g2.com/products/my-askai/reviews)

My AskAI is the most affordable AI customer service agent, integrated into your existing help desk (Zendesk, Intercom, Freshdesk, HubSpot, and Gorgias) and available 24/7 to give instant answers to your customers. Set up in minutes, without the need for developers and trained on your help center, knowledge base, website and live customer data, the AI agent ensures your customers always have an answer to their questions. If it can't answer it will pass them over to your (human) team, giving the best of both worlds and increasing customer satisfaction and retention. • \>5x cheaper than native AI solutions, at $0.10 per ticket, but with comparable (often better) answer quality and performance. • Improve your AI agent's performance over time through automatic self-learning. • Fully customize and control your AI agent's brand and tone of voice with configurable guidance that also lets you set up custom scenarios for handovers. • Set up AI tasks to allow your AI agent to autonomously perform complex actions like refunds, KYC, seat management, address changes and more. • Use the AI agent internally, without responding directly to customers, with AI-generated internal/private notes or via our copilot extension. On average 75% of conversations are resolved directly by our AI agents across a range of hundreds of eCommerce, SaaS and marketplace platforms and businesses, saving thousands of hours of support time that can be better spent providing service in the more complex cases. Reduce your support requests, overnight, with My AskAI.

**Average Rating:** 4.5/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate My AskAI?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Control:** 8.5/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind My AskAI?

- **Seller:** [My AskAI](https://www.g2.com/sellers/my-askai)
- **Year Founded:** 2022
- **HQ Location:** London, UK
- **Twitter:** @usemyaskai  
515 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5b4ef0c22fde1a2580f9fa4606abe3a1846fff7d583e882c7c9abc4a354e00f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmyaskai%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 48% Small, 43% Medium

#### What Do G2 Reviewers Say About My AskAI?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of onboarding** with My AskAI, enhancing customer support and workflow integration significantly.
- Users find My AskAI to be **very easy to use** , with a simple setup and intuitive integration features.
- Users find **My AskAI incredibly time-saving** , as it quickly builds efficient customer support services with minimal setup.
- Users value the **easy setup** of My AskAI, simplifying integration and ensuring quick, reliable updates.
- Users find the **onboarding process easy and effective** , enhancing knowledge integration and user education significantly.

##### Cons

- Users face **accuracy and responsiveness issues** with My AskAI, particularly with email responses and screenshot interpretations.
- Users face issues with **inaccuracy** , including problems with screenshots and inconsistent responses across different platforms.
- Users find the **learning curve steep** due to complex setups and a lack of clear documentation for beginners.
- Users find the **cost structure confusing** and feel the pricing is not suitable for smaller teams.
- Users find the **expensive branding removal** fee a significant drawback, affecting their overall consideration of the platform.

#### What Are Recent G2 Reviews of My AskAI?

**["We offloaded informational questions from live agents so have more time for other requests."](https://www.g2.com/survey_responses/my-askai-review-12271097)**

**Rating:** 4.5/5.0 stars

_— Caelan B._

[Read full review](https://www.g2.com/survey_responses/my-askai-review-12271097)

**["Competitive pricing with a team that actually builds what you need"](https://www.g2.com/survey_responses/my-askai-review-13241380)**

**Rating:** 5.0/5.0 stars

_— Maksym S._

[Read full review](https://www.g2.com/survey_responses/my-askai-review-13241380)

### [Cliengo](https://www.g2.com/products/cliengo/reviews)

Cliengo is an omnichannel platform that automatically converts website visitors into leads, 24/7. Trusted by over 3,000 companies across industries like Healthcare, Education, Real Estate, and Tourism, Cliengo centralizes every customer touchpoint into a single, intelligent inbox. What does Cliengo do? Cliengo combines AI-powered chatbots, live chat, a built-in CRM, and a Copilot assistant so that sales teams can capture, qualify, and manage opportunities without manual effort. The platform learns from your FAQs and website content to deliver automatic, on-brand responses — no coding required. Supported Channels: - Website (chat widget) - WhatsApp - Vacebook Messenger - Instagram Key Features: - 24/7 AI Chatbot — Automatically responds, qualifies, and routes leads across all channels. - Unified Inbox — Centralizes all messages in one place; no more switching between tabs. - Built-in CRM — Manage contacts, track sales cycle stages, rate leads, and auto-assign them to agents. - Cliengo Copilot — Conversation summaries, objection detection, response time metrics, and business opportunity alerts. - Live Chat with smart handoff — Agents can jump into bot conversations in real time when they spot a sales opportunity. - 1,300+ Integrations — Connect via Webhook, API, and Zapier with tools like Salesforce, Google Ads, Mailchimp, and more. - Reports & Dashboards — Campaign metrics integrated with Google Ads, Analytics, and Data Studio. - Multi-language — Available in multiple languages to serve diverse markets. Who is Cliengo for? Best suited for mid-size to large companies handling high volumes of inquiries (1,000+ per month) that need efficient omnichannel support, full lead and campaign traceability, and a way to scale their commercial team's output without adding operational overhead. Awards & Recognition: - Great Place to Work® Argentina (2021, 2022, 2023) - Facebook for Startups: Commerce Program (2020) - Google for Startups LATAM (2020) - 6th Most Innovative Company in Argentina (2019)

**Average Rating:** 4.5/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Cliengo?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Analytics:** 5.0/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Cliengo?

- **Seller:** [Cliengo](https://www.g2.com/sellers/cliengo)
- **Year Founded:** 2017
- **HQ Location:** Ciudad Autónoma de Buenos Aires
- **Twitter:** @cliengo  
886 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=31525df6b11bfd82f50c6756d4078931410cbd6008cecfd50ca60ad1f57b528e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16153694%2F&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 42% Medium

#### What Are Recent G2 Reviews of Cliengo?

**["Customizable Chatbot Integration"](https://www.g2.com/survey_responses/cliengo-review-8160233)**

**Rating:** 4.5/5.0 stars

_— MP D._

[Read full review](https://www.g2.com/survey_responses/cliengo-review-8160233)

**["Automate all your procedures with Cliengo"](https://www.g2.com/survey_responses/cliengo-review-3769451)**

**Rating:** 4.5/5.0 stars

_— Joshua J._

[Read full review](https://www.g2.com/survey_responses/cliengo-review-3769451)

#### What Are G2 Users Discussing About Cliengo?

- [What is Cliengo used for?](https://www.g2.com/discussions/what-is-cliengo-used-for)

### [Rulai](https://www.g2.com/products/rulai/reviews)

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated Virtual Assistants and Chatbots in record time with minimal coding or AI knowledge. Rulai's proprietary S.A.F.E. methodology ensures that Conversational AI projects can be managed on tight schedules and deliver on the KPIs. S.A.F.E. stands for Smart - Action Oriented - Fast Learner - Extensible. -\> SMART - Rulai is the only company with a Level 3 Dialog Manager, capable of constructing a conversation in real-time based on context. This includes the ability to handle multiple intents and context switching, without coding. -\> ACTION ORIENTED - Powerful bots need to do more than just FAQ. They need to automate entire workflows. Rulai's Javascript engine, prebuilt integrations, and connections with 3rd party RPA providers allows for fast integration with enterprise systems. -\> FAST LEARNER - Bot builders can rely on Rulai's accelerators to ingest data, knowledge, and workflows and turn them into bots with a click of a button. Rulai bots can also learn from past transcripts, and of course, learn from experience by guiding bot builders to problem areas. Rulai's no-code design studio enables bot builders to quickly build and iterate on bot versions. -\> EXTENSIBLE - Rulai's platform can support customer, employee, and agent facing use cases and can be deployed across voice, text, or messaging channels to provide a true omnichannel customer journey-based solution. Rulai's platform has been designed with the enterprise in mind. It is SOC2 Type 2 and PCI compliant and can run on any cloud, including Amazon, Google, Microsoft as well as in on-premise environments. Rulai was selected by Forbes as one of the most promising AI companies in the US.

**Average Rating:** 4.6/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate Rulai?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Control:** 9.0/10 (Category avg: 8.8/10)
- **Analytics:** 9.0/10 (Category avg: 8.5/10)
- **Collection of information:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Rulai?

- **Seller:** [Rulai](https://www.g2.com/sellers/rulai)
- **Year Founded:** 2016
- **HQ Location:** Campbell, CA
- **Twitter:** @Rulaiinc  
201 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c9c5c11c097391e46c9eaa0accd44e89131b1ad2fd1e6131074f1882aee8219a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frulai-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 22% Large

#### What Do G2 Reviewers Say About Rulai?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Rulai's **ease of use** remarkable, enabling intuitive navigation and quick onboarding without extensive programming skills.
- Users find Rulai's **easy setup** and smooth deployment process highly beneficial for creating and managing chatbots.
- Users value the **flexibility and robust AI integration** of Rulai, enhancing complex enterprise customer interactions effectively.
- Users value the **intuitive ease of use** of Rulai, facilitating impressive business growth without extensive coding knowledge.
- Users value the **easy integrations** of Rulai, highlighting helpful support and flexibility during custom projects.

##### Cons

- Users note **AI limitations** with Rulai, reflecting growing pains typical of newer technology companies in the AI market.
- Users often experience **connectivity issues** with Rulai, which can hinder performance despite its promising technology.
- Users find Rulai's analytics helpful but desire a more streamlined process for **extracting data for custom analysis**.
- Users feel the **lack of detail** in Rulai's documentation affects their understanding and usage of the product.
- Users find the **poor documentation** of Rulai lacking in completeness and detail, making it challenging to use effectively.

#### What Are Recent G2 Reviews of Rulai?

**["Easy to use, but with enough depth and complexity for modern chatbots"](https://www.g2.com/survey_responses/rulai-review-8968863)**

**Rating:** 5.0/5.0 stars

_— Murilo R._

[Read full review](https://www.g2.com/survey_responses/rulai-review-8968863)

**["Rulai: Where AI meets exceptional customer engagement, making your business smart and efficient."](https://www.g2.com/survey_responses/rulai-review-8737488)**

**Rating:** 4.5/5.0 stars

_— Jeff H._

[Read full review](https://www.g2.com/survey_responses/rulai-review-8737488)

#### What Are G2 Users Discussing About Rulai?

- [What is Rulai used for?](https://www.g2.com/discussions/what-is-rulai-used-for)

### [YourGPT Chatbot](https://www.g2.com/products/yourgpt-chatbot/reviews)

YourGPT is the no-code AI agent platform for customer support, sales, and operations. Beyond answering questions, it enables self-learning, multi-agent systems that take real action, resolving up to 90% of repeated queries. Deploy across websites, WhatsApp, Instagram, Telegram, Slack, phone, and more. AI agents are grounded in your business data and workflows. You connect your own sources, including your website, text, PDFs, Notion, Google Drive, Dropbox, Confluence, YouTube, and more. This keeps responses accurate, aligned with your content, and relevant to real business context. Takes real action. Agents connect to your tools and perform the work: refunds processed, tickets created, CRMs updated, meetings booked. Self-learning. Agents improve from every conversation. Gaps, conflicts, and feedback close themselves, so there are no stale flows to maintain. Multi-agent. One agent can't perform all complex business tasks, so you can build specialists. Billing, refunds, technical, and sales agents each own their domain, with handoff between them. AI Studio, a visual builder, gives you control over exactly what agents can do, decide, and execute, so workflows run in a predictable way. No code, live in minutes, supports over 100 languages.

**Average Rating:** 4.7/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate YourGPT Chatbot?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Control:** 8.8/10 (Category avg: 8.8/10)
- **Analytics:** 7.9/10 (Category avg: 8.5/10)
- **Collection of information:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind YourGPT Chatbot?

- **Seller:** [YourGPT Chatbot](https://www.g2.com/sellers/yourgpt-chatbot)
- **HQ Location:** N/A
- **Twitter:** @YourGPTAI  
421 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2708c9622730cb9f2e11bd02454ddf57c9458dd697cbb749d306c2f61dfa3226&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Fyourgpt%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Company Size:** 79% Small, 17% Medium

#### What Do G2 Reviewers Say About YourGPT Chatbot?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of YourGPT Chatbot, enabling effortless setup and seamless communication integration.
- Users love the **responsive customer support** of YourGPT Chatbot, enhancing their experience with quick and helpful assistance.
- Users appreciate the **advanced AI features** of YourGPT Chatbot, highlighting ease of deployment and exceptional customer support.
- Users appreciate the **customizability** of YourGPT Chatbot, enabling tailored solutions for both basic and advanced needs.
- Users appreciate the **easy creation** of chatbots with YourGPT, enabling quick and convenient bot development without coding skills.

##### Cons

- Users note the **limitations in generating accurate responses** , which can lead to misinterpretations and occasional inaccuracies.
- Users feel **chat management needs improvement** , particularly in documentation and chatbot response appropriateness.
- Users find that the **learning curve** for mastering YourGPT Chatbot can be steep and time-consuming.
- Users find the **premium cost too high** , especially for small businesses with limited budgets and technical expertise.
- Users find that **difficult learning** is needed to fully utilize the capabilities of YourGPT Chatbot, despite its friendly interface.

#### What Are Recent G2 Reviews of YourGPT Chatbot?

**["Powerful and Easy-to-Use AI Chatbot"](https://www.g2.com/survey_responses/yourgpt-chatbot-review-13134712)**

**Rating:** 5.0/5.0 stars

_— Masita F._

[Read full review](https://www.g2.com/survey_responses/yourgpt-chatbot-review-13134712)

**["Easy, Flexible AI Agent Building at an Affordable Price"](https://www.g2.com/survey_responses/yourgpt-chatbot-review-13160612)**

**Rating:** 4.0/5.0 stars

_— Verified User in Market Research_

[Read full review](https://www.g2.com/survey_responses/yourgpt-chatbot-review-13160612)

### [Botsonic](https://www.g2.com/products/botsonic/reviews)

Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on your company's extensive knowledge, then autonomously perform tasks such as updating CRM systems, scheduling appointments, and more. Instead of the traditional rule-based and unintelligent chatbots of the current generation, Botsonic is very smart (thanks to Generative AI) and provides personalized responses from the business's own knowledge base, website, and other data sources, all in their own style guide. Additionally, companies have the flexibility to brand the bot with their own colors, logos, etc. With the capability to reduce support volume by up to 80%, Botsonic enables support teams to concentrate on high-value interactions, thereby enhancing customer satisfaction and brand loyalty.

**Average Rating:** 4.6/5.0

**Total Reviews:** 91

#### How Do G2 Users Rate Botsonic?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Control:** 8.7/10 (Category avg: 8.8/10)
- **Analytics:** 8.5/10 (Category avg: 8.5/10)
- **Collection of information:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Botsonic?

- **Seller:** [Writesonic, Inc.](https://www.g2.com/sellers/writesonic-inc)
- **Year Founded:** 2021
- **HQ Location:** San Francisco, US
- **Twitter:** @WriteSonic  
17,502 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b86ec2da46a25cca92f4e279c45eeb39919cc1c50346ee04d8e33521998c5311&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwritesonic%2F&secure%5Burl_type%5D=linkedin_company_website)  
136 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 73% Small, 18% Medium

#### What Do G2 Reviewers Say About Botsonic?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **user-friendly experience** of Botsonic, appreciating its easy setup and no-code accessibility.
- Users praise the **easy setup** of Botsonic, facilitating quick integration without the need for coding skills.
- Users commend the **seamless integrations** of Botsonic, enhancing functionality without requiring any coding skills.
- Users find Botsonic **intuitive and user-friendly** , with easy setup and seamless integration for various applications.
- Users commend Botsonic for its **easy implementation** , enabling quick setup and integration without any coding skills required.

##### Cons

- Users face a **steep learning curve** due to limited guidance on optimizing and training the bot effectively.
- Users face challenges due to **AI limitations** related to transparency and guidance on training the bot effectively.
- Users experience **communication issues** with Botsonic's help desk, feeling unsupported and frustrated with technical problems.
- Users mention the **cost of upgrading** is necessary for serious use despite the initial free version.
- Users feel that **limited customization** options hinder their ability to tailor Botsonic for specific branding needs.

#### What Are Recent G2 Reviews of Botsonic?

**["Intuitive Bot Creation with Minor Upload Limitations"](https://www.g2.com/survey_responses/botsonic-review-12721709)**

**Rating:** 5.0/5.0 stars

_— Raheel N._

[Read full review](https://www.g2.com/survey_responses/botsonic-review-12721709)

**["Streamlined Communication for Educational Settings"](https://www.g2.com/survey_responses/botsonic-review-12418980)**

**Rating:** 5.0/5.0 stars

_— Helio M._

[Read full review](https://www.g2.com/survey_responses/botsonic-review-12418980)

### [Helpwise](https://www.g2.com/products/helpwise/reviews)

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various channels, including email, SMS, calls, social media, and live chat. Helpwise eliminates the need for shared logins and passwords, allowing your team to establish individual accountability. Collaborate easily on customer conversations by leaving notes or sharing drafts. Use self-service features such as help center and chatbots to reduce inbound customer queries and promote a culture of self serve among your customers. Setup Automation rules to reduce manual tasks and boost agent productivity. You can also gain insights into team productivity and CSAT with reporting & analytics. Helpwise integrates with 50+ tools so that the agents can have complete context about customers within the conversation.

**Average Rating:** 4.6/5.0

**Total Reviews:** 178

#### How Do G2 Users Rate Helpwise?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Control:** 7.3/10 (Category avg: 8.8/10)
- **Analytics:** 7.3/10 (Category avg: 8.5/10)
- **Collection of information:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Helpwise?

- **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs)
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, California
- **Twitter:** @saas\_labs  
319 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 90% Small, 10% Medium

#### What Do G2 Reviewers Say About Helpwise?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer management** of Helpwise, appreciating helpful support and reliable assistance.
- Users commend the **excellent customer support** at Helpwise, highlighting patience and effective problem-solving assistance.
- Users commend the **easy access** to Helpwise support, ensuring seamless problem resolution and user satisfaction.
- Users find Helpwise's **patient and supportive technical assistance** invaluable for effective problem resolution and customer satisfaction.
- Users appreciate the **excellent platform usability** of Helpwise, making it a reliable choice for years.

#### What Are Recent G2 Reviews of Helpwise?

**["Keeps us organized and scaling simple!"](https://www.g2.com/survey_responses/helpwise-review-11420873)**

**Rating:** 5.0/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/helpwise-review-11420873)

**["Excellent support and tool"](https://www.g2.com/survey_responses/helpwise-review-10941310)**

**Rating:** 5.0/5.0 stars

_— Julio César L._

[Read full review](https://www.g2.com/survey_responses/helpwise-review-10941310)

#### What Are G2 Users Discussing About Helpwise?

- [What is Helpwise used for?](https://www.g2.com/discussions/helpwise-what-is-helpwise-used-for) - 1 comment
- [What is Helpwise used for?](https://www.g2.com/discussions/what-is-helpwise-used-for)

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