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Top Free Chatbots Software - Page 4

Chatbot platforms use artificial intelligence (AI) and natural language processing (NLP) to simulate human-like conversations with users via text or speech interfaces. These free software platforms are designed to understand user queries, provide relevant responses, and assist with various tasks or inquiries in real-time.

Free chatbot software offers a viable alternative for businesses seeking to enhance their online presence and improve customer satisfaction without investing in costly software. They can be deployed on websites, messaging platforms, mobile apps, and social media channels, enabling businesses to automate customer support, sales, and marketing processes. Additionally, they can be used for various purposes, including answering frequently asked questions, guiding users through processes, collecting feedback, and facilitating transactions.

This free software list includes some of G2’s top free chatbot software such as Drift, Intercom, and Zendesk Support Suite.

If you'd like to see more products and to evaluate additional feature options, compare all Chatbots Software to ensure you get the right product.

View Free Chatbots Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
183 Chatbots Products Available
View all Chatbots Software
View all Chatbots Software
Alhena AI
(36)4.9 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alhena AI (formerly Gleen): The Best AI for eCommerce – Revolutionizing Shopping and Support Alhena AI delivers hallucination-free, generative AI solutions that transform customer experiences into

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Alhena AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.7
    8.7
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Vinay J.
    VJ
    Saved a lot of time for our companies Discord server and support tickets that we had to spend in repetitive questions. This diverted us away from... Read review
    RM
    Gleen AI is extraordinary. It's extremely accurate & thorough. We're stunned by the quality of responses from Gleen AI. Even our customer service... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Alhena AI
    Company Website
    Year Founded
    2022
    HQ Location
    Pleasanton, US
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alhena AI (formerly Gleen): The Best AI for eCommerce – Revolutionizing Shopping and Support Alhena AI delivers hallucination-free, generative AI solutions that transform customer experiences into

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Alhena AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.7
8.7
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Vinay J.
VJ
Saved a lot of time for our companies Discord server and support tickets that we had to spend in repetitive questions. This diverted us away from... Read review
RM
Gleen AI is extraordinary. It's extremely accurate & thorough. We're stunned by the quality of responses from Gleen AI. Even our customer service... Read review
Seller Details
Seller
Alhena AI
Company Website
Year Founded
2022
HQ Location
Pleasanton, US
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
Helpwise
(181)4.6 out of 5
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpwise features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    7.3
    Control
    Average: 8.7
    7.3
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • MT
    First, Helpwise is easy to use. I have a small team of 3 that utilizes Helpwise to provide support to our small business clients. Previously we... Read review
    Verified User in Online Media
    UO
    Helpwise has a clean UI and lots of smart integrations which make you more productive. It's cheaper than popular rivals and has more features than... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    307 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    433 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Helpwise features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
7.3
Control
Average: 8.7
7.3
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
MT
First, Helpwise is easy to use. I have a small team of 3 that utilizes Helpwise to provide support to our small business clients. Previously we... Read review
Verified User in Online Media
UO
Helpwise has a clean UI and lots of smart integrations which make you more productive. It's cheaper than popular rivals and has more features than... Read review
Seller Details
Seller
Saas Labs
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
307 Twitter followers
LinkedIn® Page
www.linkedin.com
433 employees on LinkedIn®
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Kindly
(32)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 41% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kindly features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.7
    8.8
    Analytics
    Average: 8.5
    9.1
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Susanne H.
    SH
    Kindly helps us give quicker support to our members. It is also a pleasure to work with the people behind kindly who always provide good and... Read review
    Verified User in Leisure, Travel & Tourism
    AL
    We are very happy with the collaboration so far with Kindly. They are very swift to solve our problems and needs. Our Customer Success manager from... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kindly
    Year Founded
    2016
    HQ Location
    Oslo, NO
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 41% Small-Business
Kindly features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.7
8.8
Analytics
Average: 8.5
9.1
Collection of information
Average: 8.7
Susanne H.
SH
Kindly helps us give quicker support to our members. It is also a pleasure to work with the people behind kindly who always provide good and... Read review
Verified User in Leisure, Travel & Tourism
AL
We are very happy with the collaboration so far with Kindly. They are very swift to solve our problems and needs. Our Customer Success manager from... Read review
Seller Details
Seller
Kindly
Year Founded
2016
HQ Location
Oslo, NO
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
Boost.ai
(39)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates,

    Users
    No information available
    Industries
    • Telecommunications
    • Banking
    Market Segment
    • 38% Mid-Market
    • 36% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Boost.ai is a platform that offers tools, features, and resources for building and managing conversational AI, with a focus on creating digital conversations with customers.
    • Reviewers appreciate the platform's intuitive and user-friendly interface, its flexibility, and the excellent customer support, as well as its ability to handle complex dialogue structures and provide valuable insights into bot performance.
    • Users reported some challenges with the platform, such as the lack of best practices for using their AI tools, the high cost of conversations on WhatsApp, the difficulty in using some features, and the need for improvement in the training data model and reporting tools.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Boost.ai features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.7
    8.9
    Analytics
    Average: 8.5
    8.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Boost.ai
    Company Website
    Year Founded
    2016
    HQ Location
    Sandnes, Rogaland
    Twitter
    @boost_ai_
    514 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    171 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates,

Users
No information available
Industries
  • Telecommunications
  • Banking
Market Segment
  • 38% Mid-Market
  • 36% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Boost.ai is a platform that offers tools, features, and resources for building and managing conversational AI, with a focus on creating digital conversations with customers.
  • Reviewers appreciate the platform's intuitive and user-friendly interface, its flexibility, and the excellent customer support, as well as its ability to handle complex dialogue structures and provide valuable insights into bot performance.
  • Users reported some challenges with the platform, such as the lack of best practices for using their AI tools, the high cost of conversations on WhatsApp, the difficulty in using some features, and the need for improvement in the training data model and reporting tools.
Boost.ai features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.7
8.9
Analytics
Average: 8.5
8.5
Collection of information
Average: 8.7
Seller Details
Seller
Boost.ai
Company Website
Year Founded
2016
HQ Location
Sandnes, Rogaland
Twitter
@boost_ai_
514 Twitter followers
LinkedIn® Page
www.linkedin.com
171 employees on LinkedIn®
Amplitude Guides & Surveys
(180)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

    Users
    • Product Manager
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Amplitude Guides & Surveys is a tool that allows for in-platform announcements and guides for new features, and collects data from users through surveys.
    • Users like the ease of use, the ability to target specific segments and behaviors, and the integration with analytics and CRM tools, which helps in understanding user behavior and improving onboarding and feature adoption.
    • Users reported issues with the paywall, limitations in customization options, a steep learning curve for advanced targeting, and difficulties in setting up more complex user flows and mobile setup.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.7
    9.3
    Analytics
    Average: 8.5
    9.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amplitude
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Amplitude_HQ
    22,192 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    965 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

Users
  • Product Manager
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Amplitude Guides & Surveys is a tool that allows for in-platform announcements and guides for new features, and collects data from users through surveys.
  • Users like the ease of use, the ability to target specific segments and behaviors, and the integration with analytics and CRM tools, which helps in understanding user behavior and improving onboarding and feature adoption.
  • Users reported issues with the paywall, limitations in customization options, a steep learning curve for advanced targeting, and difficulties in setting up more complex user flows and mobile setup.
Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.7
9.3
Analytics
Average: 8.5
9.0
Collection of information
Average: 8.7
Seller Details
Seller
Amplitude
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Amplitude_HQ
22,192 Twitter followers
LinkedIn® Page
www.linkedin.com
965 employees on LinkedIn®
BotSpace
(37)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BotSpace is a platform designed for enterprise level chatbot deployment, supporting multi-platform automation and operational efficiency enhancement.
    • Reviewers frequently mention the platform's strong feature set, quick and easy setup of integrations, responsive customer support, and its intuitive, user-friendly design.
    • Users reported occasional bugs, restrictions with Meta, a need for improvement in the template design tool, expensive plans for startups or low-volume users, and a lack of qualification in the chat support team.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BotSpace features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.7
    9.0
    Analytics
    Average: 8.5
    9.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BotSpace
    Year Founded
    2017
    HQ Location
    Pune, Maharashtra
    Twitter
    @botspaceHQ
    54 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

Users
No information available
Industries
  • Computer Software
Market Segment
  • 70% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BotSpace is a platform designed for enterprise level chatbot deployment, supporting multi-platform automation and operational efficiency enhancement.
  • Reviewers frequently mention the platform's strong feature set, quick and easy setup of integrations, responsive customer support, and its intuitive, user-friendly design.
  • Users reported occasional bugs, restrictions with Meta, a need for improvement in the template design tool, expensive plans for startups or low-volume users, and a lack of qualification in the chat support team.
BotSpace features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.7
9.0
Analytics
Average: 8.5
9.4
Collection of information
Average: 8.7
Seller Details
Seller
BotSpace
Year Founded
2017
HQ Location
Pune, Maharashtra
Twitter
@botspaceHQ
54 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Swiftsell
(27)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Swiftsell is a generative AI-enabled no-code tool designed to help consumer brands automate their lead conversations seamlessly across multiple channels. This innovative solution empowers businesses t

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 44% Mid-Market
    • 41% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Swiftsell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.7
    8.5
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Rajat M.
    RM
    Easy to integrate Amazing UI Cost effective ROI Customer support Read review
    Sujata R.
    SR
    It's a user-friendly tool. And very easy to use. Perfect for solutions for all the business that is small, mid or large. Help us to engage with... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprintsteer Innovations Private Limited
    Year Founded
    2023
    HQ Location
    Bengaluru, IN
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Swiftsell is a generative AI-enabled no-code tool designed to help consumer brands automate their lead conversations seamlessly across multiple channels. This innovative solution empowers businesses t

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 44% Mid-Market
  • 41% Small-Business
Swiftsell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.7
8.5
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Rajat M.
RM
Easy to integrate Amazing UI Cost effective ROI Customer support Read review
Sujata R.
SR
It's a user-friendly tool. And very easy to use. Perfect for solutions for all the business that is small, mid or large. Help us to engage with... Read review
Seller Details
Seller
Sprintsteer Innovations Private Limited
Year Founded
2023
HQ Location
Bengaluru, IN
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Glider AI
(160)4.7 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glider AI Skills ValidationPlatform, recognized by G2 as a top 50 AI software for 2024, provides a full-funnel hiring solution from the initial screen to final hire to employee upskilling and reskilli

    Users
    • Technical Recruiter
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 38% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Glider AI is an AI tool that assists in real-world skill validation through hands-on assessments and provides anti-cheating and proctoring measures.
    • Users like the user-friendly interface, the ease of setup and use, the ability to manage a question bank, and the time-saving aspect of the tool.
    • Users reported occasional technical bugs or design inconsistencies, irrelevant questions, and instances where candidates opt out or refrain from taking the tests.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glider AI features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Control
    Average: 8.7
    9.8
    Analytics
    Average: 8.5
    9.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glider AI
    Year Founded
    2020
    HQ Location
    Cupertino, California
    Twitter
    @GLIDERai
    376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glider AI Skills ValidationPlatform, recognized by G2 as a top 50 AI software for 2024, provides a full-funnel hiring solution from the initial screen to final hire to employee upskilling and reskilli

Users
  • Technical Recruiter
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 38% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Glider AI is an AI tool that assists in real-world skill validation through hands-on assessments and provides anti-cheating and proctoring measures.
  • Users like the user-friendly interface, the ease of setup and use, the ability to manage a question bank, and the time-saving aspect of the tool.
  • Users reported occasional technical bugs or design inconsistencies, irrelevant questions, and instances where candidates opt out or refrain from taking the tests.
Glider AI features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.6
Control
Average: 8.7
9.8
Analytics
Average: 8.5
9.6
Collection of information
Average: 8.7
Seller Details
Seller
Glider AI
Year Founded
2020
HQ Location
Cupertino, California
Twitter
@GLIDERai
376 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
SmatBot
(27)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SmatBot features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.7
    8.8
    Analytics
    Average: 8.5
    8.5
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Vijay Y.
    VY
    it's an Indian company that provides chatbot features an affordable price Read review
    Suyash P.
    SP
    1. Very easy to use, and easy to make the changes in the flows of the chatbot 2. Cost-friendly for Startups as well 3. Very cooperative staff,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SmatBot
    Year Founded
    2015
    HQ Location
    Hyderabad, Telengana
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our

Users
No information available
Industries
No information available
Market Segment
  • 70% Small-Business
  • 26% Mid-Market
SmatBot features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.7
8.8
Analytics
Average: 8.5
8.5
Collection of information
Average: 8.7
Vijay Y.
VY
it's an Indian company that provides chatbot features an affordable price Read review
Suyash P.
SP
1. Very easy to use, and easy to make the changes in the flows of the chatbot 2. Cost-friendly for Startups as well 3. Very cooperative staff,... Read review
Seller Details
Seller
SmatBot
Year Founded
2015
HQ Location
Hyderabad, Telengana
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
ZoomInfo Marketing
(182)4.4 out of 5
View top Consulting Services for ZoomInfo Marketing
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Marketing is a sophisticated demand generation solution designed specifically for marketing teams focused on account-based marketing (ABM) and lead conversion. This platform is part of the br

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ZoomInfo Marketing is a tool that provides B2B data, intent signals, and segmentation options to help businesses target the right audience and run effective marketing campaigns.
    • Reviewers like the depth and accuracy of the data provided by ZoomInfo Marketing, its ability to identify high-intent accounts, the ease of integration with marketing and CRM tools, and the platform's advanced targeting and segmentation features.
    • Users mentioned that the platform can feel complex and overwhelming at first, the pricing is on the higher side, especially for smaller teams, and the data, while mostly accurate, still requires occasional validation.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ZoomInfo Marketing features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Control
    Average: 8.7
    8.9
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,508 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,353 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Marketing is a sophisticated demand generation solution designed specifically for marketing teams focused on account-based marketing (ABM) and lead conversion. This platform is part of the br

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ZoomInfo Marketing is a tool that provides B2B data, intent signals, and segmentation options to help businesses target the right audience and run effective marketing campaigns.
  • Reviewers like the depth and accuracy of the data provided by ZoomInfo Marketing, its ability to identify high-intent accounts, the ease of integration with marketing and CRM tools, and the platform's advanced targeting and segmentation features.
  • Users mentioned that the platform can feel complex and overwhelming at first, the pricing is on the higher side, especially for smaller teams, and the data, while mostly accurate, still requires occasional validation.
ZoomInfo Marketing features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.1
Control
Average: 8.7
8.9
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,508 Twitter followers
LinkedIn® Page
www.linkedin.com
4,353 employees on LinkedIn®
KODIF
(30)4.8 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KODIF offers the first full AI workforce for e-commerce brands. We help you support customers across their entire journey, while reducing the load on human agents and driving more revenue through subs

    Users
    No information available
    Industries
    • Consumer Goods
    Market Segment
    • 70% Mid-Market
    • 20% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • KODIF features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Control
    Average: 8.7
    8.3
    Analytics
    Average: 8.5
    7.9
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Michael D.
    MD
    Kodif automatically resolve thousands of one touch tickets each month leaving my team more time and resource to work on more complex resolutions. Read review
    Chris B.
    CB
    Kodif is the embodiment of business done right. If you're reading this as a leader in the CS/CX space, you can sympathize when you hear that I (as... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    KODIF
    Company Website
    Year Founded
    2021
    HQ Location
    Palo Alto, CA
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

KODIF offers the first full AI workforce for e-commerce brands. We help you support customers across their entire journey, while reducing the load on human agents and driving more revenue through subs

Users
No information available
Industries
  • Consumer Goods
Market Segment
  • 70% Mid-Market
  • 20% Small-Business
KODIF features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.5
Control
Average: 8.7
8.3
Analytics
Average: 8.5
7.9
Collection of information
Average: 8.7
Michael D.
MD
Kodif automatically resolve thousands of one touch tickets each month leaving my team more time and resource to work on more complex resolutions. Read review
Chris B.
CB
Kodif is the embodiment of business done right. If you're reading this as a leader in the CS/CX space, you can sympathize when you hear that I (as... Read review
Seller Details
Seller
KODIF
Company Website
Year Founded
2021
HQ Location
Palo Alto, CA
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
YourGPT Chatbot
(21)4.7 out of 5
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YourGPT is the complete AI-first platform for automating customer support, sales, and business operations. It enables businesses to create powerful and interactive AI agents without any coding knowled

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 76% Small-Business
    • 19% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • YourGPT Chatbot features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.7
    7.9
    Analytics
    Average: 8.5
    8.5
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Automotive
    UA
    Prior to implementing YourGPT's AI chatbot, our customer service department was struggling. Long wait times, unanswered questions after hours, and... Read review
    Pavan A.
    PA
    1.I like yourgpt interface. I created a chat bot in just less then 5mins. 2.simple to use 3.first few days are free 4.you can create bot as per... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    YourGPT Chatbot
    HQ Location
    N/A
    Twitter
    @YourGPTAI
    248 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YourGPT is the complete AI-first platform for automating customer support, sales, and business operations. It enables businesses to create powerful and interactive AI agents without any coding knowled

Users
No information available
Industries
No information available
Market Segment
  • 76% Small-Business
  • 19% Mid-Market
YourGPT Chatbot features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.7
7.9
Analytics
Average: 8.5
8.5
Collection of information
Average: 8.7
Verified User in Automotive
UA
Prior to implementing YourGPT's AI chatbot, our customer service department was struggling. Long wait times, unanswered questions after hours, and... Read review
Pavan A.
PA
1.I like yourgpt interface. I created a chat bot in just less then 5mins. 2.simple to use 3.first few days are free 4.you can create bot as per... Read review
Seller Details
Seller
YourGPT Chatbot
HQ Location
N/A
Twitter
@YourGPTAI
248 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
ChatBot
(25)4.5 out of 5
View top Consulting Services for ChatBot
Save to My Lists
Entry Level Price:$50 per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop n

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 48% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ChatBot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.7
    8.3
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Basiirat A.
    BA
    Primarily I like Botengine for its reliability. Before trying out Botengine this year , we had initially created and deployed several Botsvia... Read review
    Verified User in Financial Services
    GF
    The Fact that i can communicate very efficiently with a representative of a service rendering organisation. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Text
    Year Founded
    2002
    HQ Location
    Wrocław, Lower Silesia
    LinkedIn® Page
    www.linkedin.com
    375 employees on LinkedIn®
    Ownership
    WSE: TXT
Product Description
How are these determined?Information
This description is provided by the seller.

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop n

Users
No information available
Industries
No information available
Market Segment
  • 48% Small-Business
  • 36% Mid-Market
ChatBot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.7
8.3
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Basiirat A.
BA
Primarily I like Botengine for its reliability. Before trying out Botengine this year , we had initially created and deployed several Botsvia... Read review
Verified User in Financial Services
GF
The Fact that i can communicate very efficiently with a representative of a service rendering organisation. Read review
Seller Details
Seller
Text
Year Founded
2002
HQ Location
Wrocław, Lower Silesia
LinkedIn® Page
www.linkedin.com
375 employees on LinkedIn®
Ownership
WSE: TXT
MessageMind
(21)5.0 out of 5
3rd Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Starting at $59.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MessageMind is an AI-native CRM powered by a human-like AI agent that connects across WhatsApp, Instagram, Facebook Messenger, SMS, email, and voice calls — all inside one advanced unified inbox avail

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 48% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Messagemind is a platform that simplifies reputation management and allows for real-time collaboration on tickets through a live chat format.
    • Reviewers frequently mention the ease of use, versatile chat features, and the ability to control the system down to the smallest detail, which has improved overall productivity.
    • Reviewers noted some inconsistencies between the features available on the mobile and web apps, and the AI system is still in its early stages and not particularly easy to use given specific requirements.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MessageMind features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.7
    10.0
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MessageMind
    Year Founded
    2023
    HQ Location
    ,
    Twitter
    @messagemind_ai
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MessageMind is an AI-native CRM powered by a human-like AI agent that connects across WhatsApp, Instagram, Facebook Messenger, SMS, email, and voice calls — all inside one advanced unified inbox avail

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 48% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Messagemind is a platform that simplifies reputation management and allows for real-time collaboration on tickets through a live chat format.
  • Reviewers frequently mention the ease of use, versatile chat features, and the ability to control the system down to the smallest detail, which has improved overall productivity.
  • Reviewers noted some inconsistencies between the features available on the mobile and web apps, and the AI system is still in its early stages and not particularly easy to use given specific requirements.
MessageMind features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.7
10.0
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
MessageMind
Year Founded
2023
HQ Location
,
Twitter
@messagemind_ai
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Sobot Omnichannel Suite
(43)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

    Users
    • CEO
    Industries
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sobot Omnichannel Suite is a platform that centralizes customer conversations across multiple channels, providing automation, intelligent routing, and chatbot capabilities for efficient management of high volumes of customer interactions.
    • Users frequently mention the platform's ability to handle repetitive tasks, ensure inquiries reach the right team member, and provide clear visibility into performance and workload, all of which contribute to faster responses, better organization, and high-quality support with less manual effort.
    • Users mentioned that setting up advanced workflows and custom reports can be time-consuming, especially for teams without a dedicated admin, and that the admin interface could use more guidance for complex configurations.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sobot Omnichannel Suite features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Control
    Average: 8.7
    9.9
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sobot
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

Users
  • CEO
Industries
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sobot Omnichannel Suite is a platform that centralizes customer conversations across multiple channels, providing automation, intelligent routing, and chatbot capabilities for efficient management of high volumes of customer interactions.
  • Users frequently mention the platform's ability to handle repetitive tasks, ensure inquiries reach the right team member, and provide clear visibility into performance and workload, all of which contribute to faster responses, better organization, and high-quality support with less manual effort.
  • Users mentioned that setting up advanced workflows and custom reports can be time-consuming, especially for teams without a dedicated admin, and that the admin interface could use more guidance for complex configurations.
Sobot Omnichannel Suite features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Control
Average: 8.7
9.9
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
Sobot
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®