Best AI Agents For Business Operations - Page 3

How Many AI Agents For Business Operations Products Does G2 Track?

Total Products under this Category: 2,442

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CETRAI (+5.56%) - Among all products in this category, CETRAI recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank AI Agents For Business Operations Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 193,900+ Authentic Reviews
  • 2,442+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents For Business Operations

G2 Grid® for AI Agents For Business Operations plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, ClickUp, Microsoft Copilot, Notion, Retell AI, SOCi, monday AI Work Platform, and Asana.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents-for-business-operations/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=clickup&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=notion&focus%5B%5D=retell-ai&focus%5B%5D=soci&focus%5B%5D=monday-com&focus%5B%5D=asana)

Rippling

Rippling is the AI workforce management platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies that adjust as your business changes. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Because Rippling AI works from a single source of truth instead of disconnected systems, your business can save time, reduce costs, and enhance efficiency — with the trust and safety that comes from unified data and permissions. Experience the power of AI-driven, unified management with Rippling today.

Average Rating: 4.7/5.0

Total Reviews: 13,119

How Do G2 Users Rate Rippling?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 9.0/10)
  • Route To Human: 10.0/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Rippling?

  • Seller: Rippling
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    7,798 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 28% Small

What Do G2 Reviewers Say About Rippling?

AI-generated summary from verified user reviews

Pros
  • Users find the platform intuitive and easy to use, helping employees and administrators handle day-to-day tasks simply.
  • Users find the initial setup easy and straightforward, helping them get started quickly.
  • Users like the clean, well-organized interface and clear layout, which makes information easy to navigate without feeling overwhelming.
  • Users find navigation intuitive and straightforward, helping them locate features and get to the tasks they need quickly.
  • Users like having workplace tools consolidated in one platform, making it easier to manage work without juggling separate systems.
Cons
  • Users find navigation confusing and unintuitive, with features and settings sometimes buried or requiring extra clicks to locate.
  • Users find the interface unintuitive and confusing, with features sometimes feeling complicated or clunky to use.
  • Users say the platform takes time to learn, especially navigating its many features and advanced settings.
  • Users report slow or inconsistent support responses and difficulty reaching a live agent by phone or chat.
  • Users find setup and implementation time-consuming and challenging, with small errors sometimes causing bigger downstream problems.

What Are Recent G2 Reviews of Rippling?

What Are G2 Users Discussing About Rippling?

IBM watsonx Orchestrate

IBM® watsonx Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. IBM watsonx Orchestrate helps you build, deploy and manage powerful AI assistants and agents, enabling seamless collaboration between them, to create one unified user experience. It can easily integrate with your existing business systems by connecting to multiple proprietary and third-party AI models or automation tools from 100+ enterprise apps. This allows the solution to adapt to your business needs instead of forcing you to adapt to generative AI. It is built on top of watsonx, which is a generative AI solution that allows the user to access multiple foundation models while emphasizing on enterprise-grade security, governance, and compliance. The outcome? Less manual work. Faster decisions. Increased AI productivity. A more efficient business— at scale. IBM watsonx Orchestrate offers the following: - Multi-agent orchestration - Easily deploy, manage, and govern a heterogenous network of AI assistants and agents, across their lifecycle. Enable smooth collaboration amongst multiple AI assistants and agents, whether they are built in-house or from third-party vendors, for a unified user experience. Work across hybrid cloud environments while integrating with complex tech stacks, wherever they reside. Empower employees with self-service access to AI assistants and agents so that they can focus more on what matters most to them. - Low-code agent builder and pre-built agents – Quickly build and deploy custom-built or pre-built AI agents using a range of low-code to pro-code tools, designed for everyday business users as well as professional developers. Easily leverage a software development kit (SDK) that includes tools, documentation, and code samples for faster turnaround times. Accelerate your agentic automation journey with pre-built agents built for specific business domains like human resources, sales, procurement, customer service and more. - Complex business workflow and process automation optimization - Streamline essential processes and reduce manual workflows to get faster ROIs by integrating with current systems or multiple third-party models. Simplify access to several tools and leverage ready-made integrations with 100+ leading enterprise apps including those from Microsoft, Salesforce, SAP, ServiceNow, Workday and more. Key Highlights: 1. Several tools and ready-to-use integrations designed for connecting with 100+ leading enterprise apps, for faster time to value. 2. A set of pre-built agents for specific business domains (like human resources, procurement, sales and more), as well as custom agent building capabilities including a range of low-code to pro-code authoring tools, for adapting to enterprise specific needs. 3. Multi-agent orchestration to enable hassle-free collaboration between several AI assistants, agents, and applications for a unified user experience.

Average Rating: 4.4/5.0

Total Reviews: 376

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How Do G2 Users Rate IBM watsonx Orchestrate?

  • Personalization: 8.7/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 8.9/10 (Category avg: 9.0/10)
  • Route To Human: 8.6/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.2/10)

Who Is the Company Behind IBM watsonx Orchestrate?

  • Seller: IBM
  • Company Website:
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 42% Large, 38% Small

What Do G2 Reviewers Say About IBM watsonx Orchestrate?

AI-generated summary from verified user reviews

Pros
  • Users find IBM watsonx Orchestrate's ease of use enhances efficiency, combining automation and AI in an intuitive way.
  • Users value the easy integrations of IBM watsonx Orchestrate, enhancing automation with streamlined connectivity to existing systems.
  • Users appreciate the seamless automation of IBM watsonx Orchestrate, enabling faster, intuitive workflows and reducing complexity.
  • Users appreciate the seamless AI integration of IBM watsonx Orchestrate, enhancing automation and simplifying business workflows effortlessly.
  • Users admire the seamless integrations of IBM Watsonx Orchestrate, enhancing usability and simplifying automation within existing systems.
Cons
  • Users find the steep learning curve challenging, requiring a deeper understanding for advanced workflows and integration.
  • Users find the initial learning curve for IBM watsonx Orchestrate steep, posing challenges for those used to traditional tools.
  • Users face integration issues that complicate advanced workflows, with limitations on connectors and manual workarounds required.
  • Users find the missing features in IBM Watsonx Orchestrate limit usability and create confusion with frequent naming changes.
  • Users find IBM watsonx Orchestrate expensive, especially for larger teams and short-term implementations.

What Are Recent G2 Reviews of IBM watsonx Orchestrate?

What Are G2 Users Discussing About IBM watsonx Orchestrate?

Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs. Glia’s Banking AI operating system is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital — from front office to back office — resulting in decreased operational costs and the Universal Banker model. Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. Learn more at glia.com.

Average Rating: 4.8/5.0

Total Reviews: 89

How Do G2 Users Rate Glia?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)

Who Is the Company Behind Glia?

  • Seller: Glia
  • Company Website:
  • Year Founded: 2012
  • HQ Location: New York, New York
  • LinkedIn® Page: www.linkedin.com
    470 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Banking, Financial Services
  • Company Size: 66% Medium, 18% Small

What Do G2 Reviewers Say About Glia?

AI-generated summary from verified user reviews

Pros
  • Users commend Glia's exceptional customer support, noting seamless transitions and responsive agents that enhance the service experience.
  • Users praise Glia for its ease of use, with simple setup and customization enhancing overall user experience.
  • Users value the seamless transition from digital support to live assistance, enhancing overall member engagement and experience.
  • Users value Glia for its efficiency in setup and management, ensuring a seamless experience across communication channels.
  • Users appreciate Glia’s high-quality technology and seamless features, enhancing communication efficiency and team support significantly.
Cons
  • Users express frustration over missing features, particularly in customization and follow-up capabilities, hindering efficiency.
  • Users struggle with integration issues, as expanded third-party support and complex configurations hinder optimal platform use.
  • Users experience poor customer support due to difficulties with finding information and inconsistencies in agent availability.
  • Users find the limited features of Glia restricts functionality and complicates customer interactions and follow-up processes.
  • Users feel that reporting issues hinder effective management, calling for better scheduling and data integrity.

What Are Recent G2 Reviews of Glia?

What Are G2 Users Discussing About Glia?

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project44

project44 believes in better supply chains. Movement by project44 is the Decision Intelligence Platform powered by Supply Chain AI that transforms fragmented logistics management into unified intelligence, restoring control and bringing certainty to global supply chain operations. Having built a comprehensive and connected ecosystem, project44 provides visibility into over 1 billion shipments annually for over 1,000 leading brands within manufacturing, automotive, retail, life sciences, food & beverage, CPG, and oil, chemical & gas. project44's commitment to excellence has been recognized across organizations and awards including being named the Leader in the 2025 Gartner Magic Quadrant and as the "Customer's Choice" in Gartner's Voice of the Customer report, an sixteen-time leader on G2's Supply Chain Visibility Grid, Google Cloud Partner of the Year, and SAP Pinnacle Award winner. Learn more at project44.com.

Average Rating: 4.7/5.0

Total Reviews: 729

How Do G2 Users Rate project44?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind project44?

  • Seller: project44
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    812 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Software Engineer
  • Top Industries: Logistics and Supply Chain, Transportation/Trucking/Railroad
  • Company Size: 41% Medium, 36% Large

What Do G2 Reviewers Say About project44?

AI-generated summary from verified user reviews

Pros
  • Users find project44 to be easy to use, thanks to its intuitive interface and excellent support throughout implementation.
  • Users value the excellent customer support from project44, enhancing their experience from implementation to after-sales assistance.
  • Users value the exceptional customer support from project44, ensuring smooth operation from start to finish.
  • Users value the real-time tracking of project44, enhancing shipment monitoring and streamlining supply chain processes.
  • Users value the real-time tracking capabilities of project44, enhancing visibility and improving supply chain efficiency.
Cons
  • Users experience carrier issues due to limited coverage and poor communication, complicating tracking and onboarding processes.
  • Users face significant tracking issues with Project44, including inaccurate data and poor notification reliability impacting their experience.
  • Users report poor customer support with unclear communication and slow resolution times leading to frustrating experiences.
  • Users report integration issues with Project44, leading to inaccurate data tracking and slow AI responses.
  • Users face technical issues with Project44, including inaccurate data tracking and sluggish communication that hinder performance.

What Are Recent G2 Reviews of project44?

What Are G2 Users Discussing About project44?

Devin AI

From migrating millions of files to fixing thousands of lint errors, Devin can clear your backlog, modernize your codebase, and help you build more.

Average Rating: 4.3/5.0

Total Reviews: 86

How Do G2 Users Rate Devin AI?

  • Personalization: 9.5/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 9.5/10 (Category avg: 9.0/10)
  • Route To Human: 9.2/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)

Who Is the Company Behind Devin AI?

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Small, 28% Medium

What Do G2 Reviewers Say About Devin AI?

AI-generated summary from verified user reviews

Cons
  • Users experience complexity issues with Devin AI, particularly due to its overreaching changes and session reliability problems.
  • Users express frustration with feature issues as Devin overreaches in code changes and struggles with session reliability.
  • Users often experience slow performance with Devin AI, especially during extended sessions, leading to frustration and inefficiency.
  • Users report issues with software bugs causing unexpected code changes, leading to frustration and extra review time.

What Are Recent G2 Reviews of Devin AI?

Kore.AI

Kore.ai, a global leader in enterprise AI, helps organizations transform customer experience and workplace productivity through governed, secure AI built to scale. The AI-native Kore.ai Agent Platform and prebuilt agentic solutions let enterprises design, deploy, and govern multi-agent systems across customer service, workplace productivity, and industry use cases. Its Agent Blueprint Language (ABL) helps teams build and orchestrate agents, while Arch AI and Kore.ai's dual-brain architecture keep agents accurate and auditable at scale. Built on an open, model-agnostic foundation, the platform lets enterprises choose their AI models, cloud, and enterprise systems — no lock-in required. Trusted by more than 500 Global 2000 organizations, Kore.ai holds a deep AI patent portfolio and is recognized as a leader by Gartner, Forrester and others. Headquartered in Silicon Valley, Kore.ai serves customers worldwide through a global network of offices and partners. Learn more at www.kore.ai.

Average Rating: 4.6/5.0

Total Reviews: 402

How Do G2 Users Rate Kore.AI?

  • Personalization: 9.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 9.2/10 (Category avg: 9.0/10)
  • Route To Human: 9.0/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Kore.AI?

  • Seller: Kore.ai
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Orlando, FL
  • LinkedIn® Page: www.linkedin.com
    1,226 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Associate
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 41% Large, 30% Small

What Do G2 Reviewers Say About Kore.AI?

AI-generated summary from verified user reviews

Pros
  • Users praise the user-friendly interface of Kore.AI, which simplifies processes and saves significant time in operations.
  • Users praise the impressive AI automation features of Kore.AI, greatly enhancing efficiency and insights.
  • Users appreciate the powerful AI integration of Kore.AI, enhancing automation and conversation across various platforms.
  • Users value the easy integrations of Kore.AI, allowing seamless connectivity with various systems for enhanced functionality.
  • Users highlight the easy integrations of Kore.AI, enabling seamless connections with various enterprise systems and tools.
Cons
  • Users find the learning curve challenging due to inadequate documentation and complex features, hindering effective onboarding.
  • Users find usage limitations with Kore.AI, particularly regarding long-term scalability and integration challenges.
  • Users experience slow performance with Kore.AI, particularly when working on complex bots and advanced features.
  • Users experience slow loading times on Kore.AI, particularly when working with complex bots and larger solutions.
  • Users report software bugs in Kore.AI, leading to functionality issues and a lag in resolution from support.

What Are Recent G2 Reviews of Kore.AI?

Verint Copilot Bots

Verint Copilot Bots automate agent workflows in real time to reduce manual effort and support more efficient customer interactions. Each Copilot Bot focuses on automating a specific task to reduce agent workload. The Copilot Bots include: Smart Transfer Bot, Knowledge Automation Bot, Coaching Bot, Wrap Up Bot, and Agent Virtual Assistant. These bots help preserve context across handoffs, surface summarized knowledge, provide real-time coaching, automate after-call work, and complete customer transactions on the agent's behalf They integrate with existing contact center workflows, enabling organizations to deploy individual bots, validate outcomes, and scale based on business requirements.

Average Rating: 4.6/5.0

Total Reviews: 24

How Do G2 Users Rate Verint Copilot Bots?

  • Personalization: 9.6/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 9.2/10 (Category avg: 9.0/10)
  • Route To Human: 9.7/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind Verint Copilot Bots?

  • Seller: Verint
  • Year Founded: 1994
  • HQ Location: Melville, New York
  • LinkedIn® Page: www.linkedin.com
    4,316 employees on LinkedIn®
  • Ownership: Thoma Bravo
  • Total Revenue (USD mm): $1,303

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 46% Large, 33% Small

What Are Recent G2 Reviews of Verint Copilot Bots?

Hootsuite

Most teams are still working with tools and workflows built for a different time — dashboards, approvals, and disconnected systems that slow them down. Many have added AI, but haven’t changed how work gets done. Social moves too fast for that. It’s why we rebuilt Hootsuite with AI as a foundation, not a feature. Hootsuite Social OS helps teams go from reacting after the moment has passed to acting in real time with AI that makes it as easy as chat. That’s how we’re transforming the way teams move, decide, and grow. Less time navigating software. More time acting on ideas. That’s the future we’re building. --- Hootsuite Social OS gives marketing, communications, and insights teams a connected system to detect what's shaping their brand in real time, understand what it means, and coordinate action across the organization before the window of opportunity closes. Hootsuite Social OS is a strong fit for marketing, communications, brand, and social strategy teams that need social intelligence connected directly to execution across the business, not another listening dashboard to monitor in isolation — so they can move at the speed of social and stay ahead. Hootsuite Key Features > Real-time social intelligence: Lumen helps you detect the signals shaping your market, from brand perception and emerging trends to competitive moves and consumer shifts, surfacing the insights that matter and helping you act on them before the window of opportunity closes. > Conversational AI orchestration layer: Ask Wisdom questions in plain language and get cited, actionable answers grounded in your live social data, brand context, and historical performance. And it’s all as easy at chat. > Connected publishing and planning: With Perch, you can turn insights into scheduled or published content in minutes — without switching tabs or losing context. Unified customer care: Manage comments, messages, and mentions across channels in one place through Nest, with AI-assisted responses and workflow routing. > Employee advocacy: Turn your most trusted voices — your people — into brand ambassadors. Parliament enables them to easily share on-brand content with their own networks to extend reach and reduce paid media dependency. MCP connectors for Lumen, Perch, and Nest bring Hootsuite Social OS capabilities into the AI tools teams already use, including Claude and ChatGPT. So teams can draft, schedule, publish, engage, and measure across all their channels via Hootsuite without spending every day in a dashboard, calendar, or compose box.

Average Rating: 4.3/5.0

Total Reviews: 7,650

How Do G2 Users Rate Hootsuite?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 9.0/10)
  • Route To Human: 8.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Hootsuite?

  • Seller: Hootsuite
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Vancouver, BC
  • LinkedIn® Page: www.linkedin.com
    1,754 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Manager, Marketing Manager
  • Top Industries: Marketing and Advertising, Non-Profit Organization Management
  • Company Size: 59% Small, 29% Medium

What Do G2 Reviewers Say About Hootsuite?

AI-generated summary from verified user reviews

Pros
  • Users find the interface intuitive and easy to navigate, helping them manage daily work with minimal effort.
  • Users like the easy, flexible scheduling that lets them plan posts ahead and automate publishing, saving time and manual effort.
  • Users like managing multiple social accounts and channels from one centralized dashboard, keeping their work and content together.
  • Users appreciate extensive analytics and clear performance insights that help them track engagement and refine content.
  • Users like how scheduling and managing social media saves time and reduces manual work across platforms.
Cons
  • Users say subscription costs are high, especially for small businesses and when adding accounts or seats.
  • Users say analytics lack depth and useful metrics, offer limited customization, and can be hard to understand or incomplete.
  • Users say social accounts disconnect unexpectedly, disrupting scheduled posts and requiring tedious reconnection.
  • Users find advanced features locked behind higher-priced plans or paid add-ons, limiting access to analytics, collaboration, and other capabilities.
  • Users find tagging people, brands, and accounts difficult, unreliable, or limited, especially across social platforms.

What Are Recent G2 Reviews of Hootsuite?

What Are G2 Users Discussing About Hootsuite?

Dust

Dust is the multiplayer AI platform for human-agent collaboration. People and agents work as co-contributors with shared context, knowledge, and tools, so that work doesn't just get done, it gets rewired. Dust gives teams shared workspaces, an intelligent context layer that synthesizes company knowledge across tools, and the flexibility to switch between models from OpenAI, Anthropic, Google, and Mistral. Trusted by 3,000+ organizations.

Average Rating: 4.6/5.0

Total Reviews: 87

How Do G2 Users Rate Dust?

  • Personalization: 9.7/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 9.5/10 (Category avg: 9.0/10)
  • Route To Human: 8.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Dust?

  • Seller: Dust
  • Year Founded: 2023
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    177 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 60% Medium, 33% Small

What Do G2 Reviewers Say About Dust?

AI-generated summary from verified user reviews

Pros
  • Users value the ability to build personal assistants, enhancing their productivity and making the most of AI technology.
  • Users value the ease of customization in Dust, enhancing their ability to create tailored AI agents effortlessly.
  • Users love the user-friendly interface of Dust, making it easy to create and customize AI agents efficiently.
  • Users appreciate the flexibility of Dust, enabling easy customization and collaboration to suit diverse business needs.
  • Users appreciate the user-friendly interface of Dust, which simplifies creating AI agents and enhances collaboration.

What Are Recent G2 Reviews of Dust?

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

Average Rating: 4.4/5.0

Total Reviews: 305

How Do G2 Users Rate SalesCaptain?

  • Personalization: 7.5/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 6.7/10 (Category avg: 9.0/10)
  • Route To Human: 6.7/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind SalesCaptain?

Who Uses This Product?

  • Who Uses This: Operations Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 70% Small, 30% Medium

What Do G2 Reviewers Say About SalesCaptain?

AI-generated summary from verified user reviews

Pros
  • Users value the automation features of SalesCaptain for enhancing lead conversion and streamlining team communication.
  • Users value the organized communication in SalesCaptain, enhancing collaboration and improving lead management for the team.
  • Users appreciate the ease of use of SalesCaptain, enhancing coordination and communication across teams effortlessly.
  • Users value the organization and automation provided by SalesCaptain, ensuring seamless communication and lead management.
  • Users appreciate the improved communication from SalesCaptain, facilitating organized messaging and seamless team collaboration.
Cons
  • Users face a steep learning curve with SalesCaptain, requiring significant effort for initial setup and customization.
  • Users find the time-consuming setup of SalesCaptain to be a significant challenge before enjoying its benefits.
  • Users express concerns over limited reporting capabilities, wishing for more flexibility in monitoring performance metrics.
  • Users find the limited customization challenging, requiring significant setup to align with their specific workflows.
  • Users note a modest learning curve, requiring time for setup and adjustments before fully benefiting from SalesCaptain.

What Are Recent G2 Reviews of SalesCaptain?

Tesorio

Finance teams should spend their time on the decisions that move cash, not on the manual work that stands between Closed Won and Done. Every company runs on cash, yet getting from invoice to payment still depends on people uploading invoices to customer portals, chasing replies, and matching remittances by hand. Tesorio's agentic order-to-cash analyst does that work today. It follows up on open invoices, captures promise-to-pay dates, triages the collections inbox, applies cash, and keeps invoices current in customer portals. Your team handles what needs a person: priorities, customer relationships, and exceptions. Customers see up to a 30% reduction in DSO and have collected $355 billion through Tesorio. Companies using Tesorio include Fin, Veeva, GitLab, Plaid, Fastly, and Notion.

Average Rating: 4.7/5.0

Total Reviews: 248

How Do G2 Users Rate Tesorio?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)

Who Is the Company Behind Tesorio?

  • Seller: Tesorio
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    42 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller, Accounts Receivable Specialist
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 46% Medium, 33% Large

What Do G2 Reviewers Say About Tesorio?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Tesorio, facilitating efficient workflows with user-friendly dashboards and tools.
  • Users value the automation capabilities of Tesorio, enhancing efficiency in contacts and providing insightful analytics.
  • Users appreciate the collections efficiency of Tesorio, facilitating team collaboration and providing clear insight into invoicing processes.
  • Users appreciate the easy template editing and real-time invoice management features of Tesorio, enhancing independence and visibility.
  • Users appreciate the visibility and insights Tesorio provides for managing collections effectively and enhancing team collaboration.
Cons
  • Users feel that Tesorio needs improvement in reporting features for better accountability and tracking of collections.
  • Users are frustrated by the sync issues with Tesorio, experiencing delays and untransferred cash notes with their ERP.
  • Users report invoicing issues with delays and unclear hierarchy, affecting navigation and overall experience in Tesorio.
  • Users find email automation issues with Tesorio, noting clunky setups and lack of effective management tools.
  • Users face challenges with the usability of Tesorio's email functionality, impacting their communication and reporting effectiveness.

What Are Recent G2 Reviews of Tesorio?

What Are G2 Users Discussing About Tesorio?

ZoomMate

ZoomMate is an AI workspace integrated into Zoom Workplace, designed to enhance productivity by transforming discussions into actionable outcomes. This innovative solution serves as a personal AI teammate that comprehensively understands, learns from, and acts on your daily tasks. By bridging the gap between conversation and execution, ZoomMate ensures that the decisions made during meetings and chats are effectively followed through, allowing users to focus on their core responsibilities. The target audience for ZoomMate includes professionals and teams who rely on collaborative tools to manage their workflows. Whether in corporate environments, remote teams, or educational institutions, users benefit from a seamless integration of AI capabilities into their existing Zoom ecosystem. ZoomMate is particularly useful for individuals who often find themselves juggling multiple tasks and tools, as it streamlines the process of tracking and completing work initiated during discussions. One of the standout features of ZoomMate is its ability to operate within the context of ongoing conversations. Unlike traditional AI assistants that require users to input specific commands, ZoomMate actively engages in the workflow by understanding the nuances of discussions and identifying next steps without needing explicit instructions. This proactive approach not only saves time but also reduces the cognitive load on users, allowing them to concentrate on strategic decision-making rather than administrative follow-ups. Additionally, ZoomMate consolidates various functions into a single platform, eliminating the need for multiple applications and licenses. This integration enhances data security by keeping sensitive information within the Zoom environment, reducing the risk associated with using disparate tools. The orchestration capabilities of ZoomMate allow it to manage tasks across different systems, ensuring that all team members are aligned and informed about project developments. In essence, ZoomMate redefines how teams collaborate and execute tasks by embedding AI directly into the workflow. Its unique ability to learn from interactions and provide context-aware assistance makes it a valuable asset for any organization looking to enhance productivity and streamline operations. By focusing on the follow-through of conversations, ZoomMate empowers users to achieve their goals more efficiently, transforming meetings into tangible results.

Average Rating: 4.6/5.0

Total Reviews: 272

How Do G2 Users Rate ZoomMate?

  • Personalization: 9.2/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 8.8/10 (Category avg: 9.0/10)
  • Route To Human: 8.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)

Who Is the Company Behind ZoomMate?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 42% Small, 34% Medium

What Do G2 Reviewers Say About ZoomMate?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of ZoomMate, making meetings more productive without distraction from note-taking.
  • Users appreciate the effortless meeting summaries of Zoom AI Companion, enabling better focus and organization during discussions.
  • Users praise the time-saving AI summarization of ZoomMate, enhancing focus and streamlining meeting documentation effortlessly.
  • Users find ZoomMate extremely useful for capturing meeting details, enhancing focus, and promoting team alignment.
  • Users value the efficiency of ZoomMate, enabling focused discussions while automated summaries capture key insights effortlessly.
Cons
  • Users find it limiting that Zoom AI Companion only supports closed captions or auto-saves individually, reducing functionality.
  • Users experience inaccuracy issues, requiring extensive review and adjustments for capturing context and intent accurately.
  • Users find the limited features of Zoom AI Companion frustrating, often needing external tools for comprehensive functionality.
  • Users often face accuracy issues, requiring reviews to ensure notes capture key details and intent correctly.
  • Users report Zoom issues like 40-minute caps on free meetings and expensive plans, complicating usage and accessibility.

What Are Recent G2 Reviews of ZoomMate?

HubSpot Service Hub

Service Hub delivers AI-powered customer service at scale by unifying customer insights, providing omnichannel support tools, and enabling efficient self-service options within a single platform. Core Value Proposition: Service Hub addresses three critical customer service challenges: scaling support teams without proportional headcount increases, maintaining service quality across multiple communication channels, and leveraging customer data to drive retention and growth. The platform connects customer service data with information from sales and marketing, providing support representatives with complete customer context. Key Capabilities: Omnichannel Help Desk: Service Hub consolidates support requests from multiple communication channels into a single interface. Teams manage all customer communications without switching between tools, ensuring consistent response quality across channels. AI-Powered Efficiency: The platform includes AI features that automate ticket routing, suggest relevant knowledge base articles, and identify patterns in customer issues to improve resolution speed and support team productivity. Self-Service Tools: Service Hub provides knowledge base creation, chatbot functionality, and customer portal capabilities enabling customers to find answers independently. This reduces ticket volume and support team workload while improving customer satisfaction. Data-Driven Retention: The platform offers customer health scoring, efficiency reporting, and trend analysis that help service leaders identify at-risk accounts, optimize team performance, and connect support activities to business growth metrics. Service Hub vs. Alternatives: Unlike standalone ticketing systems operating in isolation, Service Hub shares customer data with sales and marketing platforms, enabling support teams to see complete customer journey context. Representatives can access purchase history, marketing interactions, and sales conversations without needing to request information from other departments. Service Hub eliminates the need to purchase and integrate separate tools for live chat, knowledge base management, customer feedback collection, and service analytics by providing these capabilities within the unified HubSpot platform. Who Should Use Service Hub: Service Hub serves customer experience leaders seeking to scale support efficiently, support teams needing complete customer context for quality service delivery, and organizations wanting to connect service metrics to retention and growth outcomes. The platform enables CX leaders to focus on efficient reps empowered by AI. Outcome: Service Hub helps teams deliver delightful support at scale with unified customer insights, create efficient reps empowered by AI, and scale their company, not complexity.

Average Rating: 4.4/5.0

Total Reviews: 2,919

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How Do G2 Users Rate HubSpot Service Hub?

  • Personalization: 9.1/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 9.0/10 (Category avg: 9.0/10)
  • Route To Human: 8.6/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)

Who Is the Company Behind HubSpot Service Hub?

  • Seller: HubSpot
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Cambridge, Massachusetts, United States
  • LinkedIn® Page: www.linkedin.com
    17,628 employees on LinkedIn®
  • Ownership: NYSE:HUBS

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Customer Success Specialist
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Small, 37% Medium

What Do G2 Reviewers Say About HubSpot Service Hub?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of HubSpot Service Hub, streamlining communication and enhancing decision-making effortlessly.
  • Users love the seamless integration of features in HubSpot Service Hub, enhancing communication and accessibility of insights.
  • Users highly value the responsive customer support of HubSpot Service Hub, ensuring quick assistance for any inquiries.
  • Users appreciate the efficiency of HubSpot Service Hub, streamlining tasks and enhancing productivity effectively.
  • Users appreciate the convenient ticketing system of HubSpot Service Hub, efficiently managing all customer interactions in one place.
Cons
  • Users find missing features in HubSpot Service Hub, especially in customization and advanced functionalities requiring higher plans.
  • Users find limited customization in contacts and reporting features, hindering their ability to effectively manage multiple properties.
  • Users feel the limited features of HubSpot Service Hub hinder customization and efficiency in their workflows.
  • Users report a lack of features in HubSpot Service Hub, hindering usability and cross-team collaboration.
  • Users face limited email processing options and struggle with ticket management inefficiencies in HubSpot Service Hub.

What Are Recent G2 Reviews of HubSpot Service Hub?

What Are G2 Users Discussing About HubSpot Service Hub?

Atera IT Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera’s autonomous AI agent, Robin, detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes, resolving Tier-1 and complex Tier-2 incidents in full. 1) Resolution without the wait. Robin doesn't just suggest or assist, it acts and resolves, on its own, instantly. 2) Always-on coverage, day and night. Robin extends your team's reach around the clock, resolving issues at 2am just as reliably as at 2pm, so your team isn't the only line of defense when it comes to fighting downtime. 3) A personal IT tech for every employee. An intelligent, context-aware AI agent that understands your environment, adapts to each user, and responds instantly. Built on a patented architecture, Robin operates as a system of action within your existing enterprise environment, adhering to the highest enterprise-grade security and compliance standards. It's governed by configurable guardrails, a complete audit trail, and approval workflows, so autonomy never comes at the cost of control. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. Discover how Atera can help you achieve unparalleled organizational efficiency at www.atera.com.

Average Rating: 4.6/5.0

Total Reviews: 1,271

How Do G2 Users Rate Atera IT Management?

  • Personalization: 9.8/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 9.1/10 (Category avg: 9.0/10)
  • Route To Human: 9.0/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind Atera IT Management?

  • Seller: Atera
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    416 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 55% Small, 31% Medium

What Do G2 Reviewers Say About Atera IT Management?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Remote Monitoring and Management exceptional, simplifying IT management with unified tools.
  • Users value the comprehensive all-in-one solution of Remote Monitoring and Management, streamlining IT management effectively.
  • Users value the automation capabilities of Atera, simplifying IT management with a comprehensive suite of tools.
  • Users value the efficiency gained from unified management tools, leading to streamlined operations and increased productivity.
  • Users highlight the ease of remote access with Atera, streamlining IT support and enhancing productivity.
Cons
  • Users express frustration over missing features like better Apple device compatibility and a simplified ticket management system.
  • Users note the limited features of Remote Monitoring and Management, requiring reliance on other tools for advanced tasks.
  • Users experience feature issues with automation and advanced needs, leading to manual checks and reliance on other tools.
  • Users find that improvements are needed in automation reliability and advanced feature capabilities to enhance overall efficiency.
  • Users find that the tool needs improved transparency and easier setup for a smoother experience during installation.

What Are Recent G2 Reviews of Atera IT Management?

What Are G2 Users Discussing About Atera IT Management?

Bizagi

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready. Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental. Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer. Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used. Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects. With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual. For more information, visit bizagi.com.

Average Rating: 4.6/5.0

Total Reviews: 315

How Do G2 Users Rate Bizagi?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 9.0/10)
  • Route To Human: 9.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Bizagi?

  • Seller: Bizagi
  • Company Website:
  • Year Founded: 1989
  • HQ Location: 1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102
  • LinkedIn® Page: www.linkedin.com
    439 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SDET, Business Analyst
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 45% Medium, 28% Small

What Do G2 Reviewers Say About Bizagi?

AI-generated summary from verified user reviews

Pros
  • Users find Bizagi intuitive and practical, allowing quick and efficient creation of flowcharts and diagrams.
  • Users highlight the efficiency of Bizagi, streamlining team efforts and simplifying process management effectively.
  • Users praise Bizagi for its intuitive design, making process sketching and corrections straightforward and efficient.
  • Users value the automation capabilities of Bizagi, enhancing productivity and simplifying complex workflows for all business sizes.
  • Users value the efficiency in workflow management provided by Bizagi, streamlining complex processes effortlessly.
Cons
  • Users find missing features in Bizagi, particularly the lack of AI capabilities and compatibility with other software.
  • Users experience performance issues with upgrades and advanced features, affecting efficiency and smooth operation in Bizagi.
  • Users find the learning curve steep for advanced features, making it challenging for non-technical users.
  • Users find that slow performance affects their experience, particularly when utilizing advanced features of Bizagi.
  • Users find Bizagi's complexity frustrating, particularly with slow performance and a steep learning curve for customization.

What Are Recent G2 Reviews of Bizagi?

What Are G2 Users Discussing About Bizagi?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated July 21, 2026