Shared Inbox Software Discussions
All Shared Inbox Software Discussions
Posted within Mojo Helpdesk
Posted within Kayako
Posted within Missive
Posted within Trengo
Posted within respond.io
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Posted within Sortd for Gmail
Posted within GrooveHQ
Posted within HubSpot Service Hub
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Posted within Keeping
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Posted within Fin by Intercom
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Posted within Help Scout
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Posted within Mojo Helpdesk
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Posted within Kayako
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Posted within Missive
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Posted within Trengo
Posted within Sortd for Gmail
Posted within GrooveHQ
Posted within HubSpot Service Hub
Posted within Keeping
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Posted within Help Scout
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Posted within Kayako
Posted within Missive
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Posted within Trengo
Posted within Sortd for Gmail
Posted within GrooveHQ
Posted within Front
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For any e-commerce or procurement people-what other software(s) have you integrated with Front? H...
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Posted within Gmelius
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I love sharing my inbox with my team, which allows us to coordinate our job better! This tool is super helpfull to use along with Gmail to keep the labels for each client in just one place.
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Posted within Freshdesk
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At Freshdesk we believe in empowering YOU our customers to be able to provide seamless customer support across multiple channels.
Inclusive of the traditional support channels like email and phone, Freshdesk also allows you to provide support via the following channels
1. Twitter
2. Facebook
3.... Read more
Posted by:
G2
Verified User in Information Technology and Services
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Posted within Tidio
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Tidio’s widget supports multiple pre-translated languages, including English, French, German, Italian, Portuguese, Russian, and Spanish. The admin panel is available in English, French, Spanish, Italian, and Portuguese. Lyro AI Agent can understand and respond in more than 45 languages.
Lyro AI... Read more
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Posted within Tidio
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Tidio is highly rated across major software review platforms, including Shopify, WordPress, G2, Capterra, GetApp, SoftwareAdvice, and others. As of May 2026, most ratings are between 4.6 and 4.8 out of 5, depending on the platform.
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Posted within Tidio
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Yes. Tidio is a legitimate customer support software company founded in 2013. It operates as Tidio LLC in the United States and Tidio Poland sp. z o.o. in Poland. The company serves over 300,000 businesses and is used by brands including The Body Shop, Under Armour, and Jaguar.
Tidio:
1.... Read more
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Posted within Tidio
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Tidio is an AI-powered customer support platform that brings together live chat, a help desk, automation flows, an AI agent, and lead-generation tools. It helps businesses manage conversations across websites, social media, email, and other connected tools. Its AI support capabilities can... Read more
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Posted within Zendesk for Customer Service
Posted within Brevo Marketing Platform
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I'm still checking out sendinblue, but love it so far. Would be great to have a bigger amount on mails to send per day. But other than that: Great! Keep up the good work!
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Posted within Threads
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Posted within Freshdesk
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My company signed up with Freshdesk on what Freshdesk "promised" to offer and advertised to offer. However, once you sign-up, what you get is very different than what is advertised. Freshdesk advertised Bring Your Own Carrier (BYOC) which would allow you to keep your current phone provider and... Read more
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Posted within Front
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Posted within Mojo Helpdesk
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Following our January 2023 webinar, we promised releasing a public board where our best product advocates (You!) can vote on the features and functionalities that will serve you the most. Today, we present you our Product Roadmap 2023 board:
Read more
Posted by:
G2
Verified User
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Posted within Front
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Posted within Front
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What is Happening on the Forum?
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Posted within Zendesk for Customer Service
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If we already have content on a FAQ page on our website, but in a different language, what would be the best way to integrate that into Zendesk Guide (help center)? Is there any really effective alternative to translating and adding each article, one by one?
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Posted within Zendesk for Customer Service
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Sometimes we are out of the office and we need an automated system to answer on our behalf, we need the auto-answer option for such cases.
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Posted within Zendesk for Customer Service
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i.e. when getting an "internal errors - SASO has been contacted" page.
Posted by:
G2
Verified User
Pinned by G2 as a
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Posted within Front
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I would love for Front to allow users to search the trash folder.
Posted by:
G2
Verified User
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Posted within Zendesk for Customer Service
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When you your organization first started using it
and there after?
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Posted within Zendesk for Customer Service
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Posted within Zendesk for Customer Service
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fgsd
Posted by:
G2
Verified User
Pinned by G2 as a
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Posted within Zendesk for Customer Service
Posted within Zendesk for Customer Service
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We get spam chats and then the user rates the chat bad. It would be nice to delete these types of ratings as they skew our numbers and they are not a valid "bad" rating.
Posted by:
G2
Verified User
Pinned by G2 as a
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Posted within HubSpot Service Hub
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Posted by:
G2
Verified User
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