--- title: Threads Reviews meta_title: 'Threads Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Threads works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 13 scale: '5' date_modified: '2026-09-28' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Threads Reviews **Vendor:** JPY **Category:** [Transcription Software](https://www.g2.com/categories/transcription) **Average Rating:** 4.3/5.0 **Total Reviews:** 13 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Threads Threads is a cloud based application that records your entire organisation's emails and phone calls and allows you to view, share and investigate them in an easy to use, familiar interface. ## Threads Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of Threads, enjoying its user-friendly interface and convenient features. (4 reviews) - Users love the **seamless integration** with Instagram, making it easy to connect and share updates effortlessly. (4 reviews) - Users enjoy the **easy-to-use and user-friendly interface** of Threads, making sharing updates effortless and convenient. (4 reviews) - Users find the **safety features** of Threads reassuring, ensuring a secure environment tailored to their interests. (2 reviews) - Users value the **seamless connectivity** of Threads with Instagram, enhancing app transitions and community building. (1 reviews) - Users enjoy the **customization options** in Threads, allowing them to see tailored, relevant posts easily. (1 reviews) - Customization Options (1 reviews) - Easy Integrations (1 reviews) - Easy Setup (1 reviews) - Features (1 reviews) **What users dislike:** - Users find the **user interface issues** of Threads frustrating, seeking better navigation and customization options. (3 reviews) - Users feel **missing features** hinder customization and navigation, making the experience less appealing and user-friendly. (2 reviews) - Users feel the **UX could be more appealing** to attract younger audiences, lacking some trending features. (2 reviews) - Users find the **lack of integrations** frustrating, wishing for more customization options and smoother navigation. (1 reviews) - Users find the **learning curve steep** with Threads, struggling with navigation and customization options initially. (1 reviews) - Users desire more **customization options** for their profiles on Threads, feeling limited compared to other platforms. (1 reviews) - Limited Features (1 reviews) - Limited Options (1 reviews) - Option Limitations (1 reviews) ## Threads Reviews ### 1. Discovering Threads- a new network to build friends and connections. **Rating:** 5.0/5.0 stars **Reviewed by:** Kath B. | Executive Assistant to the CEO, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 24, 2024 **What do you like best about Threads?** Threads is seamlessly integrated with Instagram, which is a very common social media tool used by many people. This makes transitioning between apps really easy. The interface is also very minimalist, which is very appealing to the new generation of users. What I also like about it is the community of users that use it. It is very easy to connect and build a network here. **What do you dislike about Threads?** It would have been nice if I had the choice if I want to integrate my Instagram and Threads account together. Also, it was hard for me to navigate at first (like how to read comments on posts). Would have been nicer as well if I had more options to customize my profile like in Facebook/Instagram. **What problems is Threads solving and how is that benefiting you?** Threads helps solve fragmented and overly-complicated social media by offering a very simple text-based platform. It's an easy space for me to share quick and authentic posts/updates on my social media circle. ### 2. Threads review **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav S. | Salesforce Email Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 01, 2024 **What do you like best about Threads?** This is very helpful because it is safe for everyone, If you have an Instagram account only then you'll access threads, You can say this is the double verification system for below-age people. If we see it as a safety measure then it is too secure and it is different from other social media platforms. **What do you dislike about Threads?** The least common aspect of threads is that, like other social media platforms, there is no progress. Everyone posts anything that comes to their mind. The company has to do different things for Threads than other social media platforms. **What problems is Threads solving and how is that benefiting you?** Threads is providing security for newly person, not everyone sign up this only that person logged in who has already Instagram account. so in opinion security basis threads is the best then every social media platform. ### 3. Good Tool for shared communication **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 31, 2025 **What do you like best about Threads?** Get all emails in the single platform and share as per requirement. **What do you dislike about Threads?** pricing can be better and affordable so that small business can also use **What problems is Threads solving and how is that benefiting you?** Communication made easier with shared inbox as the mails are in single place ### 4. Threads Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Gnana Tejaswi Y. | Application Development Analyst, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 20, 2024 **What do you like best about Threads?** We can customize our interests and see the posts that are helpful and interesting to us. **What do you dislike about Threads?** Nothing that I dislike. It's just perfect informative. **What problems is Threads solving and how is that benefiting you?** It's a social app, which can bring thoughts, perspectives of people together ### 5. A very good social sharing app! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 29, 2024 **What do you like best about Threads?** The interface is very easy to use & user friendly. One can easily share their text updates with their social circle. Also, it's very convenient implementing it with Instagram. **What do you dislike about Threads?** Nothing as such. But some more features can be definitely added to the platform. **What problems is Threads solving and how is that benefiting you?** Threads is solving the problem of communication & connecting with like-minded people. It's very easy & quick to share your thoughts with the community & stay updated & for knowledge share. ### 6. Works wonders! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle M. | framer, Computer Networking, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 20, 2024 **What do you like best about Threads?** The opportunity it provided to integrate conversation saving me a lot of back and forth. **What do you dislike about Threads?** I honestly can't say anything negative about it . **What problems is Threads solving and how is that benefiting you?** Allowing me to maintain individual conversations regarding multiple topics between several individuals. ### 7. Threads feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Akshit N. | Software Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 02, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Threads?** It's very easy to use, very user friendly. A good part of Threads is the minimal advertisement you will get compared to others. You can add your Instagram friends directly to Threads. **What do you dislike about Threads?** It's missing some of the trending key features, and its UX should be more attractive for new generation people because most of the users in Threads are youth. **What problems is Threads solving and how is that benefiting you?** Threads is solving very important issues of creating channels for communication among people with the same interests, and it will be beneficial for many. ### 8. Threads for everyone **Rating:** 4.5/5.0 stars **Reviewed by:** Serkan Y. | Sistem Uzmanı, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 18, 2023 **What do you like best about Threads?** Threads has simple and stylish design. Threads is very user friendly interface. I see alternative for twitter. The best thing is its not complicated. Thanks to threads developer team. **What do you dislike about Threads?** For threads everything is good for me. I didn't see any error when i use it. If i see error when i use application will send to support immediatelly. Private chat would be good for threads. **What problems is Threads solving and how is that benefiting you?** I like threads i didn't see any problem but i'm sure about that if i got a problem when i use this app, threads will solve this fastly. Of course my communication increased with threads. ### 9. Thread Shared Mailbox **Rating:** 4.0/5.0 stars **Reviewed by:** Ammar Z. | Dotnet Developer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 16, 2023 **What do you like best about Threads?** Email Forwarding is another method that you might have used, but deciding between using a CC (carbon copy) — which would let everyone know who everyone else is talking to — or BCC (blind carbon copy) — which cuts down on potential email spam — can make for even more email-based confusion. **What do you dislike about Threads?** The cost of acquiring this cloud service is a bit much **What problems is Threads solving and how is that benefiting you?** It automatically shares all the mail to every user. Plus the intelligent search ability is just amazing ### 10. It has worked good so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 15, 2023 **What do you like best about Threads?** It has very particular features to make the lines posted very fun. Also, the integration with Instagram **What do you dislike about Threads?** The numbers for each user is unnecessary, it should be just a username **What problems is Threads solving and how is that benefiting you?** Communication ### 11. User review for threads **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 19, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Threads?** Threads is like reddit for businesses. It helps us solve business problems. Its interface is really good and is easy to use **What do you dislike about Threads?** Nothing to dislike, the UI can be better **What problems is Threads solving and how is that benefiting you?** Threads helps me and my team focus on a problem and get solution thus boosting productivity of my team and my organization ### 12. User friendly & helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 10, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Threads?** It's personalized and it's easy to use all the features to manage a business. **What do you dislike about Threads?** Sometimes it's hard to keep up with updates. **What problems is Threads solving and how is that benefiting you?** It improved communication between departments, helped with a better knowledge of the company's mission and it's easier to track updates and progress. ### 13. More to be desired from threads **Rating:** 2.0/5.0 stars **Reviewed by:** Elle C. | Disability Specialist, Retail, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 16, 2018 **What do you like best about Threads?** The program is comparable to other programs for small business management. One is able to oversee multiple employees and provide performance feedback at ease. **What do you dislike about Threads?** This product is great for small businesses, but gets quite complex for several hundreds and even thousands of users. **Recommendations to others considering Threads:** N/A **What problems is Threads solving and how is that benefiting you?** Quarterly performance reviews of employees. ## Threads Discussions - [Meta's Threads is Great for Writers on a Web Browser](https://www.g2.com/discussions/meta-s-threads-is-great-for-writers-on-a-web-browser) - 1 upvote - [View Threads pricing details and edition comparison](https://www.g2.com/products/jpy-threads/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+06%3A53%3A28+-0500&secure%5Bsession_id%5D=e7208f2f-9f93-432b-bbb9-d127a2f35a6b&secure%5Btoken%5D=f678fe347e7b5c8487026f0f6da7f285ac42c3e7e82d66b98c9e95ecbe629c36&format=llm_user) ## Threads Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Voice** - Dictation - Accuracy **Analytics** - Trends - Performance Tracking - Email Tracking **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary - Full Text Search - Compliance Management - Version Control - User Management - File Management - Content Management - Data Storage Management - Meeting Management - Video Management - Document Management **Editing** - Collaboration - Spell Check and Punctuation - Synchronous Editing - Translation **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications - Real-Time Data **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making - Third-Party Integrations - File Transfer **Additional Functionality** - Part of Speech Tagging - Natural Language Processing - Customer Support - Subtitles/Closed Captions - Speech Recognition - Collaboration Tools - Time Stamps - Custom Fonts - Generative AI - Caption Service - Media Upload - Text Overlay - Keyword Search - Full Text Extraction - Multiple File Format Support - Speech-to-Text Analysis - Preview Functionality - AI Copilot - Live Streaming Production - Timecoding - File Sharing - Historical Reporting - Call Recording - Data Synchronization - Data Import/Export - IVR - Automatic Formatting - Multiple Format Support - Annotations - Mobile Access - Automatic Transcription - Projections - AI/Machine Learning - For Manual Transcription - Video Support - Tagging - Sentiment Analysis - Audio/video file upload - Playback Controls - Chat Transcript - Reporting/Analytics - Access Controls/Permissions - Multimedia Support - Automatic Transcription Services - Multi-Language - On-Demand Recording - Secure Data Storage - Lead Capture - Search/Filter ## Top Threads Alternatives - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,695 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,027 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,441 reviews)