Chatbots Discussions

Can I use Watson Assistant on Premises?

I’ve been reading about different chatbot development platforms and was curious how the community views these options. It would be helpful to hear if anything stood out for you when building customer-facing bots or internal tools.

Here are a few platforms I’ve seen mentioned:

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Documentation

Hey G2! I want to start a discussion with this community to identify the best chatbot platforms for customer engagement. See my entire list below and let me know your thoughts.

I’m especially looking for tools that help keep customers active, informed, and loyal through timely... Read more

Hey G2! I want to start a discussion with this community to identify the best chatbot software for retail businesses. See my entire list below and let me know your thoughts.

I’m especially looking for tools that help retail brands handle customer support, boost online conversions, and... Read more

Hey G2! I want to start a discussion with this community to identify the leading chatbot platforms for tech startups. See my entire list below and let me know your thoughts.

I’m especially looking for tools that are flexible, easy to integrate, and built to support fast-moving teams... Read more

Hey G2! I want to start a discussion with this community to identify the most effective chatbot solutions for marketing teams. See my entire list below and let me know your thoughts.

I’m especially looking for tools that support lead capture, customer engagement, and campaign... Read more

Hey G2! I want to start a discussion with this community to identify the best AI chatbot apps for small business. See my entire list below and let me know your thoughts.

I’m especially looking for tools that are easy to set up, cost-effective, and capable of automating customer... Read more

Hey G2! I want to start a discussion with this community to identify the most recommended chatbot platforms for healthcare. See my entire list below and let me know your thoughts.

I’m especially looking for tools that support patient communication, appointment scheduling, and... Read more

Hey G2! I want to start a discussion with this community to identify the best chatbot software for lead generation services. See my entire list below and let me know your thoughts.

I’m especially looking for platforms that help capture and qualify leads, route conversations to the... Read more

Hey G2! I want to start a discussion with this community to identify the best chatbot software for business communications. See my entire list below and let me know your thoughts.

I’m especially interested in chatbot platforms that support customer engagement, lead generation, and... Read more

Hey G2! I want to start a discussion with this community to identify the top-rated chatbot apps for e-commerce. See my entire list below and let me know your thoughts.

I’m especially looking for tools that help online stores handle product questions, support requests, and order... Read more

Hey G2! I want to start a discussion with this community to identify the best chatbot software for customer service teams. See my entire list below and let me know your thoughts.

I’m especially looking for tools that improve response times, handle common support issues automatically,... Read more

We are looking for chat option for our website and most of our target market uses Rainbow so can we have it used as an chat bot on our website.

I need information regarding how my company will get benefits from WotNot. In terms of demand generation and automating customer support.

A synopsis of what the software actually does and the benefits it brings to the organizations who use it.

Thankful is omni-channel, and works with all text-based (written) channels including email, SMS, chat, in-app and social media.

Unlike a chatbot, Thankful uses best-in-class natural language processing (NLP) to better understand what your customers want and deliver a human-like experience to fully resolve their requests through all text-based channels. Never forgetting a customer, product, or process, Thankful provides... Read more

Will they outgrow manychat?

I tried to insert a custom HTML tag with the landbot script but it failed and says invalid HTML/JavaScript.

I have tested the whatsapp integration, although, I would like to test it with other providers.

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We are currently using the Whatsapp channel and only for Incoming chats. But we would like to know how we can use it for more events. Such as when customers sign up and when their service is due. This would allow us to extract more value out of Freshchat

I want to use ManyChat with Arabic and English language with creating chatbots for Facebook, Instagram & website live chat.

Quello che vorrei tanto fare sarebbe un'unica chatroom contenente tutti i bot necessari a gestire il monitoraggio, l'alerting e la configurazione dei nostri servizi cloud, ma tutti i nostri bot girano gratuitamente su telegram e sarebbe difficile migrarli verso altri servizi a pagamento,... Read more

I have integrated my watson assistnt chat bot with alexa using the link below https://github.com/IBM/alexa-skill-watson-assistant now i am using account linking feature in alexa. i need to fetch the alexa access token and need to... Read more

At the moment, the functionality is very limited. I believe this might be the use case, but what might be some other avenues where it can be used.

When I create content as part of the help article I would like to use formats like sub-bulleting sequence, numbers, apply different level headings, or upload my Word/google format docs directly without distorting the formats. Including the image sizes. I would like to know if you can bring such... Read more

We are not using full intercom because we dont know some features. Beside we think is expensive if we'll pay for all features that eventually we will not use

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I need help setting up a powerful chatbot

We would love to be able to print a live view history every day to divvy out to our sales people.

my two-way authorize is not working, I have to enter the code very much

While there are a lot of information being tracked in Helpshift, there are times where we only need to look into specific ones for reporting purposes. As an administrator, a way to filter the information more deeply is something that us in my industry will greatly appreciate. Are there some... Read more

what are the some of the used cases for Helpshift Bot implementations Brands who have done this to deploy the bot in the CX live support environment

Returning chats don't send a notification in slack that they have returned. This only happens with new chats and it isn't perfect.

Poderiam dar um upgrade no visual do help ? eu sou usuário deste mravilhoso software a mais de um ano e uma interação visual melhor com o usuário seria ideal ao meu ver (botões maiores e arredondados, um pouco mais de diversidade nas cores).

my clients complain because the agents' response is delayed.

Did you see some difference in page load time due to landbot script as it takes some time to load on the page?

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While I overall like HelpShift, as I stated in my review, there are enough things that have caused friction that I am unsure if I am being overly sensitive or if others are experiencing the same. What might seem obvious to me (us) might not be for other users. So I am curious how others have... Read more

Drift has ignored requests to cancel for 3 months while continuing to charge our credit card.

Actually we resell products into provider's inventories. These providerd could give us some APIs to request availability and product stock. I would like to develop some bot interactions whit dinamic options of different kind of products and offer some special prices or discounts in an automatic... Read more