# What are the advanced Whatsapp integration features that we can use besides incoming chats?

We are currently using the Whatsapp channel and only for Incoming chats. But we would like to know how we can use it for more events. Such as when customers sign up and when their service is due. This would allow us to extract more value out of Freshchat

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Founder at SuperMechanic
- Net upvotes: 1


## Comments
### Comment 1

You can also run proactive campaigns using WhatsApp. Please refer to this link for more details- https://bit.ly/3vCWmBV

##### Comment Metadata
- Posted at: about 4 years ago
- Author title: Digital Marketing Specialist




## Related Product
[Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews)

## Related Category
[Live Chat](https://www.g2.com/categories/live-chat)

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