# Are you going to add notifications to the chat when the user closes the chat page? For example, as the text "Conversation was assigned to", but "User closed the page"

?

##### Post Metadata
- Posted at: over 6 years ago
- Net upvotes: 1


## Comments
### Comment 1

If a customer is offline, i.e. closed the page, you'll know they are offline by the absence of a green button against their name on the team inbox. The customer will still have access to the message whenever they come back to your website so please do respond to them.

##### Comment Metadata
- Posted at: about 4 years ago
- Author title: Digital Marketing Specialist




## Related Product
[Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews)

## Related Category
[Live Chat](https://www.g2.com/categories/live-chat)

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