Introducing G2.ai, the future of software buying.Try now
It's been two months since this profile received a new review
Leave a Review

AWS Chatbot Reviews & Product Details

Profile Status

This profile is currently managed by AWS Chatbot but has limited features.

Are you part of the AWS Chatbot team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$
Product Avatar Image

Have you used AWS Chatbot before?

Answer a few questions to help the AWS Chatbot community

AWS Chatbot Reviews (12)

Reviews

AWS Chatbot Reviews (12)

4.1
12 reviews

Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Devendra R.
DR
Specialist at Hewlett Packard Enterprise
Enterprise (> 1000 emp.)
"Nice implementation of thoughts."
What do you like best about AWS Chatbot?

It quickly captures the order for which you want to raise an issue. Review collected by and hosted on G2.com.

What do you dislike about AWS Chatbot?

Sometimes if the issue is not related to order, it is a lot of struggle to get to the right place. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
CC
Small-Business (50 or fewer emp.)
"quick and easy"
What do you like best about AWS Chatbot?

easy and quick to reach AWS support and resolve the issue soon Review collected by and hosted on G2.com.

What do you dislike about AWS Chatbot?

Nothing to dislike. its a great innovative product for new world Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Aws chatbot really easy to use with advance AI."
What do you like best about AWS Chatbot?

Easy to use, I integrated this into my website to auto handle customer chat Review collected by and hosted on G2.com.

What do you dislike about AWS Chatbot?

Noting till now. It's better then others Review collected by and hosted on G2.com.

OM
Mid-Market (51-1000 emp.)
"ChatOps to fully customizable levels for DevOps teams and maintainers of cloud environments on AWS"
What do you like best about AWS Chatbot?

Imagine having the entire DevOps team working on Amazon AWS cloud computing resources in contact on an Amazon Chime or Slack chat, thanks to ChatBot it is possible to set infinite and personalized webhooks in order to obtain myriad of functions integrated with AWS without having to work with APIs and various additions to obtain functionality such as, by way of example only: proactive alerting in the case of EC2 instances with problems, non-regular latencies in the VPCs in use, high percentage of bounced mails in Amazon SES. Review collected by and hosted on G2.com.

What do you dislike about AWS Chatbot?

I think it's a real shame, despite the fact that it is born as an opponent of the same, the lack of support and the lack of integration with the API of the Telegram bots, the personalization would undoubtedly be greater and could be added in chat rooms with further monitoring systems or active ChatOps, I hope Amazon reconsiders its position in this regard. Review collected by and hosted on G2.com.

GI
Mid-Market (51-1000 emp.)
"Allows you to manage the entire AWS environment from a group chat and receive immediate alerts"
What do you like best about AWS Chatbot?

The easiest way to allow maintenance and management of complex AWS resources through the simplest AWS Chime chat messages, you can manage all aspects of what is contained in AWS and through the APIs and webhooks you can also manage external resources not in cloud computing. Review collected by and hosted on G2.com.

What do you dislike about AWS Chatbot?

Integration with other chat applications is really scarce and sometimes completely absent, having everything on whatsapp would be much easier and visible for team members instead of having to open applications like Amazon Chime, it's not an operation that comes naturally out of the working hours, should be improved as the main competitor services. Review collected by and hosted on G2.com.

PG
Mid-Market (51-1000 emp.)
"A great low cost way to get fully-automated and fast help in everyday repetitive everyday operations"
What do you like best about AWS Chatbot?

Thanks to AWS ChatBot we are able to better integrate the daily operations of my company team so as to automatically start interactive procedures and complex scripts directly from a simple telegram chat from your smartphone, in total mobility and wherever you are.

In short, it is an excellent solution to save time and human resources by allowing automated operations to be performed on an external resource that is totally safe and risk-free for the data processed. Review collected by and hosted on G2.com.

What do you dislike about AWS Chatbot?

The possibility of hooking ChatBot to Linux CURL-type webhooks so as to perform complex requests such as filling in specific forms or uploading files should be arranged, so it would also be possible to integrate ChatBot with the Whatsapp, wechat and telegram APIs. Review collected by and hosted on G2.com.

GC
Mid-Market (51-1000 emp.)
"How to easily manage unlimited number of AWS EC2 instances from group chat in your smartphone."
What do you like best about AWS Chatbot?

It's great to have a bot to ask about the status of your cloud computing resources on AWS.

it is even more fantastic if the same bot is able to warn you or the participants of a group chat on Amazon Chime of the occurrence of any problems or values ​​not suited to the type of SLA set.

Managing resources from a chat and being able to monitor them from the chat itself truly represents the turning point in the world of cloud computing. Review collected by and hosted on G2.com.

What do you dislike about AWS Chatbot?

Personally, I find the lack of an official or unofficial integration with other chats outside Amazon like Whatsapp, telegram or discord very heavy.

I hope that AWS will find a way to integrate it into existing chats without the need for entire teams to migrate to chatbot-supported chats. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"AWS Chatbot for detecting issues with AWS"
What do you like best about AWS Chatbot?

This chatbot integrates well with AWS SNS and hence works really well with most AWS services which makes it super helpful for detecting issues. This chatbot can give notification via slack and most devops teams use Slack. It is a newly launched service and still in the process of getting better. People can even run lambda to some extend. Moreover, this can even run with Amazon chime chatrooms.

There could be filters that could be applied on the incoming messages.

There are ready made templates available and when I experimented, it was really easy to integrate with Slack, which is what my team used. Review collected by and hosted on G2.com.

What do you dislike about AWS Chatbot?

The chatbot is new and hence one feature I don't like that well is you can't push commands to the chatbot. It is mostly a listener right now. I believe more functionality must be on the roadmap.

We can't customize the messages as of now. Keep in mind that AWS chatbot is subject to rate limits from Slack , so it is a good idea to use filters and not let everything come in though into the channel as it might cause some issue.

Another thing is, only multiple regions are allowed and now multiple accounts. The SNS which hosts the AWS chatbot configuration can get the messages, so if there are multiple accounts, most likely you will need to create more Slack channels. This was a little bit of challenge in our use case. Review collected by and hosted on G2.com.

AN
RPA Developer
Enterprise (> 1000 emp.)
"Integrate Multiple AWS Services and receive notifications."
What do you like best about AWS Chatbot?

Can use AWS Chatbot to receive notifications for health events, security bugs, etc. AWS Chatbot commands are familiar with the command line syntax. There are predefined identitiesIt and templates. Review collected by and hosted on G2.com.

What do you dislike about AWS Chatbot?

It takes a lot of work to setup everything for working of AWS Chatbox Review collected by and hosted on G2.com.

toni S.
TS
Sales representative
Mid-Market (51-1000 emp.)
"Customer service"
What do you like best about AWS Chatbot?

It's useful when you have a question that needs to be answered right away Review collected by and hosted on G2.com.

What do you dislike about AWS Chatbot?

There is a wait time if they are busy with other customers and sometimes it can be up to 25 minutes it helps me when I'm looking for certain products for home and work Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

AWS Chatbot Comparisons
Product Avatar Image
Google Cloud Dialogflow
Compare Now
Product Avatar Image
Lex
Compare Now
Product Avatar Image
Fin by Intercom
Compare Now
Product Avatar Image
AWS Chatbot
View Alternatives