Hospitable.com Reviews & Product Details

I really like that Hospitable.com is constantly adding new functionality and is open to new requests, which makes it a great company to work with. They continually add new functionality that often is a game changer in managing multiple properties on multiple platforms. I also really like the guest messaging feature that allows for extreme granularity while working from central messages. It's helpful to create slightly different messages for different booking platforms and have 'one source of the truth.' Their support during initial setup and implementing new functionalities was great. I also appreciate their bi-weekly Town Halls announcing new features and opportunities for early testing. Additionally, Hospitable integrates seamlessly with platforms like Airbnb, VRBO, and others for managing various aspects of my rentals. Review collected by and hosted on G2.com.

Nothing really - great product and great team behind the product. Review collected by and hosted on G2.com.

You get everything in one place, no matter which platform you’re renting on, and it also works perfectly for direct bookings. Hospitable keeps improving almost every week. Since I started, I’ve seen so many major updates: the use of AI, Direct Bookings, Dynamic Pricing with the ability to fine-tune through rule sets, the Guest Portal, and the Hospitable Community. There are honestly almost too many to mention – and these have all happened just in the last few months.

And not to forget their incredible support team. I don’t think I’ve ever waited longer than maybe 15 minutes for an answer – and they’re not only the sweetest, but also so understanding and endlessly patient, always making sure you get the best help possible. Review collected by and hosted on G2.com.

Well, there’s really not much. The only thing that’s difficult for me – but that’s something that can’t be generalised – is that I can’t take full advantage of everything they offer with Direct Booking. My properties are in Bali, where Stripe still isn’t available as a payment option, and as long as no other options are added, I won’t be able to make full use of it, which is a pity. And as far as I can see, there must be quite a few hosts in other countries facing the same problem. I do understand they need to focus on their main markets, but still … this is really the only thing I “dislike”. Review collected by and hosted on G2.com.

I have been using Hospitable.com for managing my short-term rentals, and I am thoroughly impressed with its user-friendly nature. Setting it up was easy, and the tutorials and help section provided ample support to answer most of our queries. The integration capability is phenomenal as it seamlessly works with our connected devices such as door locks and thermostats, allowing us to automate activation with booking schedules. I also appreciate the cost-efficiency it provides by collecting user information and payments through a direct site, which simplifies rebooking and listing management. Additionally, Hospitable.com offers excellent automation features with an AI assistant that writes and responds to guest reviews and connects smoothly with our cleaning crew to keep them informed. The calendar feature is indispensable for organizing everything in one place, enhancing our operational efficiency. The customer support team is remarkable, always easy to reach and quick to respond, making it highly reliable for property management. I really appreciate the affordability and comprehensive support that Hospitable.com offers. Review collected by and hosted on G2.com.

I don't find the notification system for upsells to be fully optimized yet. The current setup requires me to manually check for upsells, and it doesn't effectively notify my team or me when an upsell happens, nor do we receive a payout notification. This causes inefficiencies and requires manual oversight to manage upsells effectively. Review collected by and hosted on G2.com.

Hospitable.com is a great tool for managing short term rentals. Easy to set up and easy to use. It takes a lot of the mundane management and day to day tasks and automates them. It works with multiple platforms and keeps everything in sync. The ability to automate check in/check out instructions, set lock codes with backup codes and automatically communicate with guests saves a ton of time. Also the sync with Quickbooks makes financial reporting easy. Review collected by and hosted on G2.com.

I would like better filters on properties. I get notifications on all properties but I only manage 3 and my team mate manages 6. It would be great if I could have it where I only got notified on the ones I manage. Review collected by and hosted on G2.com.

I am using Hospitable for my 7 listings to combine all bookings and enquiries and to sync all calendars and prices. It's even succeeded my expectation with the AI messaging, automatic messages, the new dynamic pricing and there are constant updates and improvements which save me a lot of time and work and make hosting more save with the verification and deposit process. It's very reliable and I like just having to use one app for all bookings. I can easily scale my business now and can work more efficient and professional. Taking direct bookings with automatic agreements is another great bonus from hospitable. Review collected by and hosted on G2.com.

The app doesn't work offline and when I travel, I can not use it. Review collected by and hosted on G2.com.

I love that I can use hospitable as my direct booking website, book for the owner as well as keep all of the bookings in one spot. Review collected by and hosted on G2.com.

Wish the keywords feature for the automated messages was a little more user friendly and had some more options to use it on similar/separate properties. Review collected by and hosted on G2.com.

The direct booking functionality has been steadily improving, though pricing on it didn't really move the needle for us as processing fees were close to what OTA's were charging and there's more work for us to do with regard to reporting/taxation. Review collected by and hosted on G2.com.

Improve pricing on direct booking service Review collected by and hosted on G2.com.

What I like best about Hospitable is the simplicity and effectiveness of its automated messaging system. The platform makes it incredibly easy to set up personalized, rule-based messages that are sent automatically to guests at key points in their booking and stay. Whether it’s a booking confirmation, check-in instructions, or a friendly follow-up after checkout, the automation tools are intuitive, flexible, and save a significant amount of time. This not only improves the guest experience through timely and consistent communication but also allows me to focus on other areas of my business with confidence that messaging is handled seamlessly. Review collected by and hosted on G2.com.

Honestly, there’s very little to dislike about Hospitable.com. The platform delivers excellent value for the monthly price, especially considering the range of features and the time it saves. I’ve never experienced a single issue with the service—everything runs smoothly and reliably. It’s one of the few tools I use where I don’t have to worry about glitches or downtime, which speaks volumes about its stability and quality. Review collected by and hosted on G2.com.

I've had been running 4 Airbnb's that would take up most of my time each day, and cause stress whether I had remembered to do something (I'm adhd). Once I automated using hospitable, it removed 95% or more of the work and stress. I can be fishing, see a booking come in and know it's done; from messaging the guest, to sending lockbox details a couple days before checkin, to booking my cleaner and providing them a calendar to follow. So easy, set and forget. It's like having a management company look after your property without the 20-40% fees Review collected by and hosted on G2.com.

Not much I can put down. Not having a direct site was the main downer, but that's been in place nearly a year now as I was in the beta program; this feature is being released to everyone in the coming weeks I believe. Review collected by and hosted on G2.com.

I like the message improvement option in the messaging. It seems small compared to everything else Hospitable does, but it saves me so much time because the updated language is sooo good. I write something basic and it turns it into a super friendly, perfectly toned message. Makes sure my messages, even the ad hoc ones, are professional and friendly without being too much. Review collected by and hosted on G2.com.

I still can't tell what is being sync'd to or from what platform, I can't find how to reset it, and it has caused a few issues that cost me. Review collected by and hosted on G2.com.