# What platform provides detailed incident investigation reports?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">One of the biggest headaches for any security team isn’t just dealing with incidents in real time, it’s what comes <em>after</em>. Pulling together detailed reports that compliance teams, leadership, and even auditors can actually understand is way harder than it should be. Alerts are easy; telling the full story of what happened, how it was handled, and what we learned is where most tools seem to fall short. I was looking at the G2 data for <a class="a a--md" elv="true" href="https://www.g2.com/categories/incident-response">incident response platforms</a>, and here’s what stood out when it comes to incident reporting:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/datadog/reviews"><strong>Datadog</strong></a>: sits at the top with strong feedback from users who like the depth of its monitoring + reporting.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/cynet-all-in-one-cybersecurity-platform/reviews"><strong>Cynet</strong></a><strong>:</strong> matches Datadog on satisfaction for reporting, with reviewers noting it’s solid for teams that want everything consolidated.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/tines/reviews"><strong>Tines</strong></a><strong>:</strong> automation-first, but users still give it high marks for the way it documents investigations.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/dynatrace/reviews"><strong>Dynatrace</strong></a> and <a class="a a--md" elv="true" href="https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews"><strong>KnowBe4 PhishER/PhishER Plus:</strong></a> both reviewed positively for the clarity of their reports.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/servicenow-security-operations/reviews"><strong>ServiceNow Security Operations</strong></a><strong>:</strong>  no surprise here, lots of enterprise teams like it for structured reporting that fits into bigger workflows.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/palo-alto-cortex-xsiam/reviews"><strong>Palo Alto Cortex XSIAM</strong></a><strong>:</strong> earns solid feedback, especially if you’re already in the Palo Alto ecosystem.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/cyrebro/reviews"><strong>CYREBRO</strong></a><strong>:</strong>  mentioned as good for centralizing reports that smaller teams can actually act on.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/torq/reviews"><strong>Torq</strong></a>: still gets decent satisfaction ratings for automated documentation, even if it’s lighter than some of the others.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">From this, it looks like <strong>Datadog and Cynet</strong> are the front-runners for detailed reports, with ServiceNow close behind if you’re in an enterprise setup. Anyone here rely on these reports regularly? Which platform actually delivers the kind of post-incident reporting that satisfies both security teams and auditors?</p>

##### Post Metadata
- Posted at: 11 months ago
- Author title: SaaS and Software Research
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;Also for those already using these platforms, how much customization do you actually do on the incident reports? Are the out-of-the-box templates good enough, or do you end up building your own to satisfy leadership and compliance teams?&lt;/p&gt;

##### Comment Metadata
- Posted at: 11 months ago
- Author title: SaaS and Software Research





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