Amazon Q generates code, tests, debugs, and has multistep planning and reasoning capabilities that can transform and implement new code generated from developer requests. Amazon Q also makes it easier for employees to get answers to questions across business data—such as company policies, product information, business results, code base, employees, and many other topics—by connecting to enterprise data repositories to summarize the data logically, analyze trends, and engage in dialogue about the
Idiomatic automates the voice of the customer from start to finish. It gathers your customer feedback in one place, classifies it, and helps you decide what to prioritize and take action on. Idiomatic identifies which CX pain points cost the most money, take the most time, cause the most product frustration, and/or should be the first ones automated.
MindNode is a mind mapping and outlining application designed exclusively for Apple devices, including Mac, iPhone, iPad, and Apple Vision Pro. It empowers users to capture, organize, and visualize their thoughts, transforming complex ideas into clear, structured diagrams. With an intuitive interface and seamless integration across the Apple ecosystem, MindNode facilitates brainstorming, project planning, and idea development for individuals and teams alike. Key Features and Functionality: - M
Upland InGenius is a Computer Telephony Integration (CTI) platform that integrates CRM and call center systems to increase productivity. InGenius enables agents to deliver personalized experiences with AI while protecting technology infrastructure investments.
DocFinance is an application for advance treasury management, and contains Remote Banking Telemaco services.
ClearQuery is a full suite data analytics platform designed with one primary goal in mind- to make analytics simple for everyone. ClearQuery removes the technical barriers by giving every user the ability to get automated insights at ingestion. With dashboards and insights canvas, you are able to understand your data at a glance, easily explore relationships across datasets, ask questions in plain English and get answers without needing to know any query language. ClearQuery is a data analytics
Sense is an AI-powered conversation intelligence and quality assurance platform that analyses customer phone calls to support performance management, compliance monitoring, and agent development. Sense automatically transcribes and reviews 100% of calls, applying configurable scoring metrics, compliance checks, sentiment and behaviour analysis. It provides call summaries, identified follow-up actions, and structured feedback for agents, while giving managers visibility through reporting, alerts
Verint Knowledge Management uses patented artificial intelligence (AI) to create a more automated, natural and effective way to connect people to answers.
Backed by 50 years of communications innovation and 20 years of contact center expertise, Mitel CX delivers a secure, proven platform that enterprises trust to keep every customer interaction clear and connected. Too often, conversations end without action. Mitel CX turns voice and digital interactions into business intelligence, empowering line-of-business leaders to uncover trends, improve outcomes, and drive ROI. When agents have the right tools, service quality follows. Mitel CX gives them
CogVoice™ Call Screener is an AI-driven call management solution developed by Norwood Systems, designed to empower and protect mobile operator subscribers. By leveraging advanced natural language processing technology, it revolutionizes the call screening experience, ensuring seamless and intent-driven dialogues for effortless communication. Key Features and Functionality: - AI-Powered Call Screening: Utilizes artificial intelligence to swiftly identify and screen spam and potentially fraudul
ColdAI is a pioneering technology company dedicated to developing advanced artificial intelligence solutions that drive strategic intelligence across various sectors. By integrating cutting-edge AI technologies, decentralized systems, and crypto solutions, ColdAI aims to revolutionize industries such as governance, healthcare, education, and enterprise operations. Key Features and Functionality: - Decentralized Agentic Operating System: ColdAI has developed the world's first decentralized agen
CompAInion is the AI layer on top of the software a construction company already runs. Your ERP, planning and document library stay where they are. CompAInion connects them and makes what is inside usable. That is the whole difference. Classic construction software asks you to migrate first. A public AI assistant does not know your company and cannot see your systems. CompAInion sits in between: your software stays the source, and the AI works with what is already in it. On site it runs as a p
Cisco Intersight is a cloud-based IT operations platform designed to simplify and automate the management of hybrid cloud environments. It provides intelligent visualization, optimization, and orchestration for applications and infrastructure across data centers, remote sites, branch offices, edge environments, and public cloud platforms. By delivering infrastructure lifecycle management as a service, Intersight enables IT teams to deploy, configure, secure, update, maintain, and scale their env
JupyterHub is an open-source platform that enables multiple users to access and work with Jupyter Notebooks in a shared environment. It provides each user with an isolated workspace, allowing them to perform computational tasks without the need for individual installations. Designed for scalability and flexibility, JupyterHub is suitable for educational institutions, research teams, and organizations requiring collaborative data science environments. It can be deployed on various infrastructures
storywise is a software specialized in creating software requirements. Through a tailor-made interface, clever input options & shortcuts, a good structure, and the meaningful use of AI in the right places, requirements engineers are supported in their work. The wizard can convert the text of the customer into requirements –retaining the information which sentence belongs to which requirement. The tailorable output in word files or pdf helps to create an understanding what the project really
ClearTouch Operator is a comprehensive cloud-based contact center platform designed to enhance customer engagement and streamline operations for businesses across various industries, including banking, insurance, healthcare, BPOs, eCommerce, and automotive sectors. By integrating a wide array of tools such as dialers, telephony, workforce management, analytics, and CRM integrations, ClearTouch Operator offers a unified solution that eliminates the need for multiple service providers. Its flexibl
Stop waiting, start resolving. Unify, simplify, and amplify employee experience with Agentforce IT Service — built on the #1 AI service platform. With humans and AI agents working together, you can instantly resolve issues conversationally, cut service request volumes, and automate incident resolution — everywhere employees work.