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Powerful, flexible, and scalable remote monitoring and management tool for IT service providers and MSPs, available through either cloud or on-premises delivery. N-able Remote Monitoring & Management empowers you to manage, monitor and secure your network from within a unified web-based console. This RMM offers a comprehensive suite of best-in-class security services delivered as part of a single integrated platform.
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Pandora FMS is the most flexible monitoring software in the market.
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MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location.
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LexisNexis® Intelligent Investigator™ is an advanced post-payment analysis tool designed to detect and prioritize cases of fraud, waste, and abuse within healthcare claims. By leveraging sophisticated rules-based analytics, it identifies aberrant patterns indicative of emerging fraud schemes, enabling investigative teams to focus on the most promising leads. Key Features and Functionality: - Prioritized Workflow: Utilizes a Composite Lead Indicator (CLI) to rank leads based on potential savings and recovery probability, ensuring investigators address the most impactful cases first. - Provider of Interest Score (POI): Employs models to detect providers with irregular diagnosis, treatment, and billing patterns, highlighting outliers and augmenting data with public records such as financial, criminal, and medical sanction information. - Comprehensive Data Integration: Aggregates data from multiple sources, including licensure and certifications, to create a unified view of providers and claims. - Advanced Analytics: Applies healthcare-specific rules and predictive analytics to uncover non-obvious connections and detect emerging fraud schemes. - User-Friendly Interface: Features a web-based portal with dashboard summaries, graphs, and charts, facilitating easy navigation and interpretation of data. - Customizable Reporting: Offers hundreds of pre-formatted reports and ad-hoc reporting capabilities, allowing users to generate and prioritize cases without burdening internal IT departments. - Integration with Trail Tracker™: Seamlessly connects with LexisNexis' fraud recovery and case tracking system, reducing the time and effort required to build solid cases for full-scale investigations. Primary Value and User Solutions: Intelligent Investigator transforms the traditional reactive approach to fraud detection into a proactive, efficient process. By automating the identification and prioritization of suspicious claims, it reduces manual effort, minimizes false positives, and accelerates the investigative workflow. This leads to significant cost savings, improved program integrity, and enhanced ability to recover funds lost to fraudulent activities. The system's comprehensive data integration and advanced analytics provide investigators with actionable intelligence, enabling them to make informed decisions and effectively combat fraud, waste, and abuse in healthcare claims.
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Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek.
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WorkPuls is automatic time tracking software for organizations.
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Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services. Key Features and Functionality: - Instant Remote Support Sessions: Initiate support sessions swiftly, allowing representatives to view and control customers' desktops for immediate issue resolution. - Live Chat and Video Conferencing: Engage with customers through high-quality video and chat, facilitating personalized and interactive support experiences. - Remote Desktop Control: Take control of remote desktops to perform tasks such as software installations, updates, and troubleshooting directly on the customer's device. - Unattended Access: Access and manage unattended computers, servers, and point-of-service systems remotely to resolve issues, run patches, and install updates without user intervention. - File Transfer Capability: Transfer files directly to the customer's computer during a session, streamlining the process of providing necessary resources or updates. - System Information Collection: Gather system information with a single click to diagnose issues more effectively and expedite the support process. - Session Recording and Reporting: Record support sessions for quality assurance and training purposes, and utilize detailed reporting functions to analyze and improve support processes. Primary Value and Solutions Provided: Cisco Webex Support enhances customer satisfaction by enabling rapid and effective remote assistance, reducing the need for on-site visits. It boosts support representative productivity through tools like live chat, video conferencing, and remote desktop control, allowing them to handle multiple customers simultaneously. The platform's ability to access unattended systems ensures that support can be provided at any time, addressing issues proactively. By decreasing call times and increasing first-call resolution rates, organizations can reduce overall support costs while delivering high-quality service. Additionally, the secure, scalable nature of the service ensures that support sessions are protected and can grow with the organization's needs.
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Create a secure data playground for your team, in minutes
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Finds and destroys spyware, malware, adware and other malicious software
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The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.
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SetMe is a flagship remote support solution designed by the same team that created FixMe.IT, one of the top-rated and most recognized remote support apps on the market. Built using cutting-edge communication technologies, it allows you to securely connect to remote PCs and Macs and seamlessly perform any tech support tasks no matter where you are. Packed in a simple, user-friendly interface, SetMe delivers superior remote control capabilities and offers a powerful feature-set, which includes unlimited connections, multi-session handling, cross-platform support, end-to-end encryption, user management, advanced reporting, remote system information, drag-and-drop file transfer, video recording, and much more.
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Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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umo is a neuroscience-based readiness platform that helps coaches manage athlete training load at scale. Each morning, every athlete on the roster gets a NeuroScore from 0 to 100 that shows how prepared their nervous system is to train, combining five inputs into one signal: heart rate variability (HRV), sleep, reaction time, tremor, and a quick subjective wellness check-in. For coaches, that signal rolls up into a single dashboard. umo automatically flags who is ready to go hard, who needs a modified session, and who should be pulled back, so issues get caught before they turn into overtraining or injury. Athletes connect the wearables and assessment tools they already use, including Apple Health, Garmin, Oura, Whoop, Fitbit, and Elite HRV, so there is no new hardware to roll out and nothing extra to buy.
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AlertOps is an Incident Management System that helps IT Operations manage and optimize their alerts from various monitoring systems so as to greatly reduce Alert Fatigue and Mean Time To Resolution (MTTR).
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ConnectWise RMM: Less time on support tickets means better margins Automate your technician's day-to-day activities through a single intuitive interface. Start with powerful out-of-the box automations to handle and solve alerts. Get expert Done-For-You deep customizations with our NOC services and help desk.
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Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. Our patented technology uses merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.
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Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Parallels Desktop for Mac is a desktop virtualization software that enables your employees to use Windows applications on a Mac without rebooting. Parallels Desktop for Mac automatically detects what you need to get started so you're up and going within minutes.
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Founded in 2015, Domotz is an award-winning network monitoring software that increases productivity, security, and remote troubleshooting capabilities. It’s packed with cutting-edge network management features for remote support and thousands of integrations. Over 4,000 customers use Domotz every day to provide remote monitoring services.
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REDX is a leader in real estate prospecting, providing agents with powerful tools to connect with homeowners most likely to sell. Through AI-driven data and marketing solutions, REDX helps real estate professionals build relationships that turn into successful transactions. Real estate agents use REDX to access accurate and curated lead lists, including Expired, FSBO, FRBO, Pre-Foreclosure, and GeoLeads. These leads come with essential contact information, empowering agents to focus on high-intent homeowners. REDX also offers the Power Dialer, a time-saving tool that significantly increases outreach efficiency, helping agents secure more appointments in less time. Whether you’re a new agent trying to fill your pipeline or an experienced agent looking to scale, REDX provides a reliable, data-backed approach to customer acquisition. Key benefits of REDX include: Access to accurate, up-to-date contact information. Tools for prospecting, nurturing, and closing leads. Comprehensive training and education for agents. Increased efficiency through automation and lead management. Seamless integration with marketing platforms like Ad Builder for social media campaigns. With REDX, real estate agents can feel confident and secure in their prospecting efforts, using industry-leading tools to grow their business.