--- title: SetMe Reviews meta_title: 'SetMe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 31 reviews by the users' company size, role or industry to find out how SetMe works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 31 scale: '5' date_modified: '2026-06-29' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # SetMe Reviews **Vendor:** Techinline **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.7/5.0 **Total Reviews:** 31 ## About SetMe Built for IT pros, SetMe delivers fast, secure remote access with unlimited sessions and unattended devices for one flat rate. It supports Windows and macOS, with end-to-end encrypted sessions and file transfers. Delivers near-zero lag and stays connected through sign-outs, restarts, and shutdowns. Whether you're providing ad-hoc support, maintaining headless servers, or accessing your own systems on the go, SetMe offers stable performance and simple setup. ## SetMe Pros & Cons **What users like:** - Users find SetMe to have a **user-friendly interface** , facilitating seamless remote support and quick connections. (18 reviews) - Users love the **fast connection speed** of SetMe, enabling seamless remote access and quick site loading. (7 reviews) - Users appreciate the **easy access** of SetMe, enabling seamless support for both PC and Mac users remotely. (7 reviews) - Users find the **easy setup** of SetMe simplifies remote access for both PC and Mac environments. (6 reviews) - Users value the **easy file transfer** capabilities of SetMe, enhancing their remote support experience efficiently. (6 reviews) - Users value the **fast and responsive customer support** from SetMe, which actively implements user suggestions. (5 reviews) - Performance (5 reviews) - Time Efficiency (5 reviews) - Affordable (4 reviews) - Users value the **cross-platform compatibility** of SetMe, enabling seamless access to both Windows and Mac computers. (4 reviews) **What users dislike:** - Users experience **remote access issues** on AMD drivers, facing delays with client updates that hinder productivity. (6 reviews) - Users report frequent **update issues** that slow down sessions, particularly during urgent remote assistance situations. (4 reviews) - Users experience **limited compatibility** with platforms like iOS, Mac, Chromebook, and wish for Linux support. (3 reviews) - Users face **remote control issues** , struggling with screen sharing and client update delays that disrupt their workflow. (3 reviews) - Users experience **session issues** due to delays in launching and managing multiple connections, impacting overall efficiency. (3 reviews) - Users experience **delay issues** with SetMe, causing frustrating waits during client updates and remote sessions. (2 reviews) - Naming (2 reviews) - Screen Management (2 reviews) - Users experience **slow performance** when handling many unattended links, impacting their efficiency during urgent searches. (2 reviews) - App Issues (1 reviews) ## SetMe Reviews ### 1. Effortless Remote Access, Solves All Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Nic M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about SetMe?** I really like that SetMe just works seamlessly. I've got a few unattended computers that I can log into anytime, which never worked with TeamViewer. The setup is easy—I just have the end users run the program and give me the ID number, and we never encounter any issues, unlike with some ISPs that blocked TeamViewer. Plus, I find the capability to connect to multiple machines simultaneously and easily switch between clients' multiple monitors incredibly useful. File sharing is straightforward and functions exactly as I need, and overall, everything else seems to work fine. **What do you dislike about SetMe?** Nothing really except I'd like a way of doing a custom version of the remote, which I used to do before. So we can put our company name on the actual file so they know which file to run on the desktop when they need remote access. **What problems is SetMe solving and how is that benefiting you?** SetMe allows me to connect to multiple machines at once, switch between monitors easily, and share files effortlessly. It handles remote access smoothly, unlike TeamViewer, and doesn't encounter issues with ISPs like TalkTalk. ### 2. Exceptional Value and Effortless to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua A. | IT Technician II, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about SetMe?** I like the ease of use and cost to value ratio. I use this program anywhere from a couple times a day to over 30 times a day to access users' computers. There is rarely any lag, feature set feels almost complete and was easy to implement into our environment. End users have taken well to this change, most noting an improvement in our ability to complete task without having to troubleshoot why we couldn't connect. **What do you dislike about SetMe?** User interface feels dated. Much nicer UI wouldn't take much effort and improve the sentiment of users and potential customers. **What problems is SetMe solving and how is that benefiting you?** SetMe enables my team and me to connect to end user computers quickly, reliably, and efficiently, allowing us to troubleshoot issues, install software, and handle a wide range of other tasks. Among the remote software tools I have used, SetMe stands out as one of the most dependable. The value we receive for the cost is precisely why we continue to choose SetMe. **Official Response from Serge Soroka:** > Thanks for the thoughtful review, Joshua — and for choosing SetMe as remote support solution! We appreciate the UI feedback. Interface preferences can be subjective, but comments like yours are very helpful as we evaluate usability and prioritize improvements that make SetMe better. We'll continue to review similar feedback from other SetMe users. Thanks again for the trust and detailed perspective — it helps us keep improving. ### 3. Effortless Client Setup and Reliable Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Jessy T. | IT support but they started calling me junior sysadmin, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about SetMe?** ease of use for clients you just tell em set.me on the URL bar on top of you navigator hit download give me the code when you have it most people get it. client application is great I recently installed just one to a friend this is separated from our unnatended acces. the software always connects well the framerate and delay is very good even on low speed internet. **What do you dislike about SetMe?** crashes on AMD drivers when a client is rebooting so I would hope setme would contact AMD and try and work on this issue, we'd also like support for Linux and maybe a more secure unnatended acces to servers so we can install it on secure servers. **What problems is SetMe solving and how is that benefiting you?** I can have the setme expert console installed on my gaming PC at home and actually work from home whitout our VPN whitout the risk of comprimising work with my home PC because god knows I do a lot of stuff that could potentially be not safe at home for exploring IT more and it can keep my life private while giving me the privilege of working with my own PC with my 49 inc odyssey G9 wich is so great I'm going to geek out a bit but I can see 3 24 inch monitors in my 49 inch one it's great for accessing client's and user's pc's through the company. **Official Response from Serge Soroka:** > Hi — thanks for the detailed review and for using SetMe day-to-day. On your feedback: AMD-related crashes during reboot: We haven’t seen this come up before, but we’d really like to help you pin it down. If you contact our support team with a few details, we’ll work with you to resolve it. Linux support: — we understand the importance of Linux compatibility as we expand cross-platform support. More secure unattended access for servers: we’d love to understand your exact requirements (server use-case, access controls you need) so we can guide you to the best setup today and/or add it to our roadmap. Please reach out to our support team with more info. ### 4. Fast and Reliable with Responsive Vendor **Rating:** 4.5/5.0 stars **Reviewed by:** j s. | Senior IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about SetMe?** Vendor seems very open to quick to add improvements. It works. It's fast. Good features. LOVE the PASTE clipboard for advanced logon passwords, etc. Able to easily search my entries. Always room for improvement, but best that i know of for my clients. Affordable for me. I use it all day long, every day. Almost always i am remoting to multiple computers to run updates, support, etc. Works seemingly flawlessly. I like the RED outline on the client screen showing something is going on. **What do you dislike about SetMe?** Clients are not auto-updated and they are constantly updating due to wonderful updates but it always slows me down trying to remote FAST! I don't want to wait on client updates: there are enough RED lights in town. Would like a final message to stay on client screen after a disconnect: such as issue resolved, Have a fantastic day! And, maybe a final prompt as well to let the user know their computer was actually remoted to and at what time. Would like a pre-message to pop-up on clients that says something like: we are about to remote: please save and close any confidential information and click OK to allow remote connection to complete.... Would like a PIN code to start the console so I can lock it when walking away from my computer. Like Telegram's security pin code option. Would like some upfront jargon saying the connection is encrypted, etc. **What problems is SetMe solving and how is that benefiting you?** So far: nearly everysingle one. **Official Response from Serge Soroka:** > Hi — thank you for the incredibly detailed review and for using SetMe extensively! On your feedback: Client updates - we heard you! We’ve significantly reduced update time — in many cases it now completes faster than some apps take to launch. Post-disconnect message: this is on our roadmap. Pre-connection consent message: also on our roadmap. Upfront encryption messaging: already implemented — you should see the new messaging within the UI. Thanks again for the thoughtful suggestions — feedback like this genuinely helps us prioritize what to add next. ### 5. SetMe Makes Remote Support and Unattended Reboots Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie B. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about SetMe?** SetMe is an easy way to connect with users for support, and it also allows unattended sessions with reboot capabilities. This gives techs the ability to update and support machines without needing someone standing in front of the remote host just to reboot it. **What do you dislike about SetMe?** I think the former fixme.it and set.me can be confusing for new users when explained over the phone. Having an alias that’s easier to say and understand in a phone conversation could be helpful. **What problems is SetMe solving and how is that benefiting you?** Remote support for installation and unattended machine prep. ### 6. Effortless Remote Access with Fast Setup and Cross-Platform Support with SetMe **Rating:** 4.5/5.0 stars **Reviewed by:** Larry A. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about SetMe?** SetMe makes it simple for me to have someone connect to the site. The short URL is convenient, and the site loads quickly. I also appreciate that I can connect to both Windows and Mac computers. Setting it up on different machines is straightforward, and accessing my clients remotely through unassisted access is very easy. **What do you dislike about SetMe?** Setting up on MACs tends to be a bit more involved, which is common given how the operating system is secured. Every now and then, I encounter a client who lacks patience and ends up launching multiple sessions. This is due to the delay between installing the client and receiving the security warning. **What problems is SetMe solving and how is that benefiting you?** The main advantage of using SetMe is the time it saves. It enables me to resolve issues at my customer sites more efficiently and without delay. **Official Response from Serge Soroka:** > Hi Larry - thanks for the review! Glad SetMe helps you efficiently resolve customer issues. Mac setup can be more involved due to Apple’s security prompts, and our team is continuously working to improve the macOS experience. ### 7. Effortless to Use, Outstanding Value, and Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Michael N. | I.T. Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about SetMe?** The ease of use, the pricing, and the amount of work and support they constantly put into this software! It's extremely easy to implement, the customer support goes above and beyond, and we utilize it daily. Itigration is seemless, you install an agent and it's good to go. The features are what you'd expect and desire. **What do you dislike about SetMe?** Nothing, honestly. It just works the way any teck expects it to. Our team loves it and we have no intention on ever switching. **What problems is SetMe solving and how is that benefiting you?** The ability to manage all 12 of my locations from anywhere I may be. The ability to remote in, restart and get back in has been a game changer, but the biggest thing is the price. ### 8. Stable, Fast Connection You Can Rely On **Rating:** 5.0/5.0 stars **Reviewed by:** Tony L. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about SetMe?** It provides a stable connection at a good speed, which is crucial. **What do you dislike about SetMe?** Outdated design and a little bit complicated to set up. **What problems is SetMe solving and how is that benefiting you?** It helps with remote connection to the computer when you are away from your desk. ### 9. Effortless Remote Access with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dwight D. **Reviewed Date:** December 21, 2025 **What do you like best about SetMe?** I love SetMe for its amazing remote capabilities, specifically the ability to quickly connect and fix issues with remote computers. It's super easy to use, and I really like the ability to share and record solutions while working with end users. I can connect to a computer, record my session, and save it for the remote user, which is great for teaching and helping users recover solutions on their own. The ease of connecting to Mac products also influenced my switch to SetMe. The initial setup was super easy, just a quick email to support, and they handled the full migration of my accounts. **What do you dislike about SetMe?** I miss the magnifier feature and the ability to share my screen that was available in Fix.Me. Sometimes I am working with a support person and would like to share my screen. The magnifier allowed me to zoom in on only a portion of a screen without having to zoom the entire screen and having to scroll. **What problems is SetMe solving and how is that benefiting you?** SetMe allows me to quickly connect to remote computers, record sessions, and share them with users for future reference, making remote support efficient and educational. ### 10. SetMe: The best feature rich and affordable remote support tool I've used in 30+ Years **Rating:** 4.5/5.0 stars **Reviewed by:** Damian S. | IT consultant \ owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about SetMe?** SetMe has been excellent for providing remote support. I appreciate being able to place remote monitors in separate windows, which makes it much easier to locate items as they appear, without having to scroll around. The feature that allows me to copy and paste text, applications, and files from my local machine to the remote one is extremely useful. Additionally, having the option for both unattended and on-demand access adds a lot of flexibility. The dashboard for unattended clients allows you to put them in goups making them easier to find. You can also give the friendly names as well as see the actual computer name. I have also used the dashboard to find the OS of a computer and the external ip address of their internet connection. These are just a handful of the many features available and I am sure there are some I haven't even discovered yet. I have used other remote support utilities in my 30+ year career in IT and I can SetMe has been one of the best if not the best I have come across. Almost forgot you can remote into multiple machines simultaneously which is a huge help when doing installs or troubleshooting client server applications. **What do you dislike about SetMe?** It's not exactly a complaint—if anything, it's probably a positive—but I do notice that there are a lot of updates whenever I launch the app. I understand these updates are likely improvements, and so far, none have caused any problems. However, they always seem to occur when I'm in a hurry and have several clients needing remote assistance at once. One feature I wish the app offered is the ability to set a timeout or automatically disconnect a remote session if it remains idle for too long, as this may become a requirement for some of my clients in the near future. **What problems is SetMe solving and how is that benefiting you?** Set me has been a real time-saver, allowing me to assist my customers remotely while also making it easy to keep track of remote support sessions for billing purposes and monitoring how my time is used. **Official Response from Serge Soroka:** > Hi Damian— thank you for such a detailed review. On the updates: we heard you. We’ve significantly reduced update time, and in many cases it now completes faster than some apps take to launch — and we’re continuing to make updates as unintrusive as possible when you’re in a hurry. And great suggestion on idle timeout / auto-disconnect — that’s already on our roadmap and we understand the importance. Thanks again for using SetMe and for the thoughtful feedback! ### 11. Excellent Workflow and Support for Multi-Machine Connections **Rating:** 4.0/5.0 stars **Reviewed by:** Robert B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about SetMe?** Good format and workflow. Especially if you connect with multiple machines at once. Tech support is available, responsive and pretty good. Its refreshing in this era of non-support or using poor implementation of AI to infuriate you. I use the product EVERY day. Its fabulous for my clients and me. **What do you dislike about SetMe?** Its cost structure. I use to buy two licenses so my colleague could share sessions with me. **What problems is SetMe solving and how is that benefiting you?** I can work on client computers anytime! And its available to work with a client to show me their problems. Sometimes "my computer doesn't work" is not enough to go on... ### 12. Effortless Remote Client Care with Seamless Upgrades **Rating:** 5.0/5.0 stars **Reviewed by:** timothy t. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about SetMe?** Setme allows me to be states away and take care of my clients. Easy to use I've only needed to call for support once! I use this thousands of times a week to care for my clients every wishes. Newer features from upgrading from fixme are welcome and help also help state of remote computer. Accounts were switched without any hassle **What do you dislike about SetMe?** Screen adjustment options with multiple screens. I would like a button when multiple screens are discovered **What problems is SetMe solving and how is that benefiting you?** Quick access to clients workstations and to run updates and passwords. They are my biggest requests! **Official Response from Serge Soroka:** > Hi Timothy, Thanks for the feedback and for using SetMe — we’re glad the move from FixMe.IT was smooth! For multi-monitor sessions, SetMe is designed to handle screen detection automatically. To make sure we understand your request: is the “button” you mentioned for faster monitor switching, choosing a monitor before connecting, or something else? If you share more info, we’ll help you get the best workflow and/or explore ways to improve this feature. ### 13. Excellent, Easy, Remote Support Application! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Business Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about SetMe?** Easy to use. Supports both PC's and Mac's. Simple for the person you are supporting to implement. Allows you to setup for unattended usage. Makes it so you can work remotely on another computer as though you are sitting with that computer. I am able to support anyone not just existing customers. It is everything you need. I use it all the time. **What do you dislike about SetMe?** I have no issues with this application at all. **What problems is SetMe solving and how is that benefiting you?** When someone I haven't setup to support previously, I can tell them a website to go to and provide me a code and instantly connect in and support them. Set.Me makes supporting customers easy. ### 14. Great Features and Value, Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Nathen B. | Owner/Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about SetMe?** SetMe offers great features at a reasonable price. Easy to deploy, and easy to use. **What do you dislike about SetMe?** The billing company that is used can confuse you if you do not pay attention. Pricing is not the issue, more of the name of what you are purchasing. **What problems is SetMe solving and how is that benefiting you?** Over the past few years that I have used SetMe, they have continued to improve and evolve the product. **Official Response from Serge Soroka:** > HI Nathen, Thanks for the review — we’re happy to hear SetMe has been a good value! Regarding our 3rd party billing partner (Paddle): We’ll take this feedback into account - are you able to share what specifically felt confusing (e.g., the name shown on the receipt or on the card statement)? We'll explore how to address this aspect moving forward. ### 15. Fast and Secure Remote Support with SetMe **Rating:** 4.5/5.0 stars **Reviewed by:** Jean-Denis B. | a, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about SetMe?** I love the ease of use of SetMe, which allows me to take remote control of client computers quickly and securely with my team. **What do you dislike about SetMe?** nothing special **What problems is SetMe solving and how is that benefiting you?** I use SetMe for technical support, allowing my team to quickly and securely take remote control of client computers. ### 16. Good asset to have. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about SetMe?** Unattended access is great. being able to lock the keyboard and mouse is great too. Also hiding the screen while i am working is a good feature too. **What do you dislike about SetMe?** updates, and it keeping my sessions tied up is my computer shuts down. **What problems is SetMe solving and how is that benefiting you?** I can just remote into client computers and have them showme the issues that they are having. It benifits me by allowing me to just sit at my desk. **Official Response from Serge Soroka:** > Thanks for the review — we appreciate it. Regarding updates and sessions getting stuck after your computer shuts down: We’ve made major reductions to update time so they complete much more quickly now and don't interrupt your work. For the “tied up session” comment, that’s not expected behavior — if you share a few details with support, we can help resolve it and make sure everything works as expected. Please reach out to our support team and we'll go from there. ### 17. Effortless to Use and Highly Intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** dave e. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about SetMe?** Very easy to USE. I'm able to navigate the portal easily **What do you dislike about SetMe?** Many updates to the client. The updates come when I'm under pressure to get a remote session **What problems is SetMe solving and how is that benefiting you?** I'm able to remotely assist clients which saves me a drive. It is very reliable. **Official Response from Serge Soroka:** > Hi Dave — thanks for taking the time to leave a review. We’re really glad SetMe is easy to use and has been reliable for your remote sessions. Regarding updates: we’ve significantly reduced our client update time, and in most cases it now completes faster than some apps even take to launch. We’re also continuing to improve how and when updates are prompted so they’re less disruptive when you’re under pressure. Thanks again for your loyal business! ### 18. Great Support of a Great System **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas T. | Integration Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about SetMe?** Easy use for clients to get you connected on **What do you dislike about SetMe?** Mac OS is a little harder for clients to navigate to get us connected on. Also don't have ability to connect onto Chromebook **What problems is SetMe solving and how is that benefiting you?** Its helping me with customer problems with their PCs **Official Response from Serge Soroka:** > Hi Nicholas — thank you for the feedback! We’re happy SetMe is helping you in your day-to-day work. For macOS: we’re continuously improving usability so the client connection process is simpler and clearer. For Chromebooks: we understand the importance and will consider this as we continue expanding supported platforms. Thanks again for helping us make SetMe better. ### 19. I like this for remote support **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about SetMe?** I have been using SetMe for about 6 months. I have found it to be very effective for me to keep my customer's machines up and running. Transfering files is easy. I like it. **What do you dislike about SetMe?** When the host has multiple screens 3 or 4 it not quite a smooth moving from one screen to another. Maybe I just need to practice. I move to the edge and wait then it moves. **What problems is SetMe solving and how is that benefiting you?** Saves many trips to the customer **Official Response from Serge Soroka:** > Hi — thanks for the review and for using SetMe. We’re glad it’s helping keep your customers up and running remotely and save the trips. On the multi-monitor point: totally fair feedback. SetMe has several multi-screen modes in the remote desktop toolbar, and the experience can feel much smoother depending on the mode you choose. We suggest trying: all screens in one view, single screen in one window, or each screen in its own window — whichever best matches how you work. You can also reach out to support so we can suggest the best setup for your workflow. ### 20. The most easy to use remote software out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about SetMe?** What I like the most about SetMe is the ease of use for both myself and clients. All I need from my clients is to provide me with a simple 6 digit number and I can hop on in seconds. Just being that simple alone is worth it's weight in gold. **What do you dislike about SetMe?** They are constantly adding new features to SetMe, so I can't grumble much on that side of things. The only thing that really comes to mind is the performance side. Once you get over the 1000 unattended links on the system, sometimes it can take a moment to search for the PC you are looking for and when a client is frustrated, every second helps. But this the only real thing that comes to mind when using SetMe. **What problems is SetMe solving and how is that benefiting you?** We love SetMe because it it solves 2 issues which are: 1. An affordable remote solution that works with our team size of 5 - 10 engineers using it at the same time. 2. It's easy for clients let us on. Which has been an issue with other software's we used in the past. **Official Response from Serge Soroka:** > Thanks for the review — we appreciate it. Love hearing that you're enjoying the ease of use. Regarding the 1,000+ unattended devices— totally fair feedback and there are several things in place that we recommend. To speed things up, try using list filters/sort/group, add your most-used devices to Favorites, and rely on Recent for machines you’ve connected to lately. Hopefully this helps get you the most out of using SetMe! ### 21. SetMe is a successful improvement over previous FixMe for remote IT **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about SetMe?** I like having unlimited remote connections and the ability to connect to many remote devices at once, instead of having to connect to one at a time. Remote password saving on the endpoint is great too. I have emailed support a number of times with ideas or small problems and not only have they been very fast at responding, they have also implemented some of my suggestions into their product. Having the ability to download a pre-configured .msi means I can deploy via group policy on a domain network and all it takes is a reboot on the end users' part. I use SetMe daily and it works on both my PC and Mac. **What do you dislike about SetMe?** I would LOVE a dark mode, and I think that is on their roadmap. Also I do not think there is a remote cursor release currently like there was on the old FixMe product, so I have to move my mouse off the remote screen to not fight with the remote user for mouse control. I believe that is also on the roadmap for future improvements. I might like to see the ability to resume a session on another device. I have it on my main office computer and when I need to sign in on another computer, like my laptop, I have to first close my session and remote connections on my office PC. I would love it if it were possible to just "resume" my session on another device, including my remote connections. **What problems is SetMe solving and how is that benefiting you?** It was pretty much the ONLY affordable remote management tool I could find as a single member IT consultant. **Official Response from Serge Soroka:** > Hi Ryan - Thank you for the detailed feedback! Glad SetMe is working well for you. Yes: both dark mode and resuming your session on another device are on our roadmap. Don't hesitate to reach out if there are any other ideas you wish to share! ### 22. Fast, Reliable Remote Access with Continuous Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about SetMe?** Set.me provides fast reliable remote access to Windows and Mac computers and the developers keep improving the product (smoother reconnects when computers wakeup from sleep...) **What do you dislike about SetMe?** Some clients get confused understanding the URL name, typing a .me domain, or by autocomplete suggestions in their browser. Please increase your focus on SEO and add an additional domain name like setme.com **What problems is SetMe solving and how is that benefiting you?** The need for fast reliableremote access. **Official Response from Serge Soroka:** > Thanks for the thoughtful review — we’re glad SetMe has been a reliable solution for your remote access needs. We also really appreciate the feedback about the URL and the .me domain - we’ll take it into account as we evaluate ways to improve the overall user experience. ### 23. Im please with Setme **Rating:** 5.0/5.0 stars **Reviewed by:** Ed L. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about SetMe?** After learning how to use the program, it very easy to use and much more secure. **What do you dislike about SetMe?** the security is very good and safe to use **What problems is SetMe solving and how is that benefiting you?** Tech support is very good they call back next day. ### 24. Excellent quality at an affordable price **Rating:** 5.0/5.0 stars **Reviewed by:** Viatcheslav S. | IT, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about SetMe?** Simple implementation, intuitive workflow, and a well-designed, functional UI. **What do you dislike about SetMe?** We haven’t had any issues or complaints so far. Everything has been running smoothly. **What problems is SetMe solving and how is that benefiting you?** Accounting office support ### 25. Unattended Access Makes School Management Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Candace A. | Technology Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SetMe?** I have unattended access and for a school management system thats huge. **What do you dislike about SetMe?** Trying to find the software, its a little challenging for beginners. **What problems is SetMe solving and how is that benefiting you?** No matter where I am, I can still assist staff. ### 26. Easy for Clients, But Missing Android App **Rating:** 3.5/5.0 stars **Reviewed by:** Eric n. | IT consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about SetMe?** simple for clients to download and run and get code **What do you dislike about SetMe?** no android app. i am always on the move. **What problems is SetMe solving and how is that benefiting you?** unattended access as a secondary remote connection for verification. ### 27. Effortless Client Connections Made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Cristopher K. | network administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about SetMe?** easy for clients to download and connect **What do you dislike about SetMe?** cant show the clients my screen, ios support **What problems is SetMe solving and how is that benefiting you?** lets me take over client computers without needed passkeys **Official Response from Serge Soroka:** > Hi Cristopher, Thanks for the review - we’re glad SetMe is working well for you! On your feedback: Screen sharing is one of our top priorities and will be released in the next few months, and mobile device support is also planned for the future. ### 28. Best remote **Rating:** 5.0/5.0 stars **Reviewed by:** Catalin I. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about SetMe?** What I liked the most was the blank screen feature and the keyboard lock. **What do you dislike about SetMe?** There wasn’t anything I disliked. It is perfect for me **What problems is SetMe solving and how is that benefiting you?** SetMe helps us provide secure and reliable remote support to our clients. It solves problems related to connectivity stability, ease of use, and quick access to unattended machines ### 29. Effortless to Use and Perfect for Daily Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2026 **What do you like best about SetMe?** The software is easy to use and offers a smooth experience each time I use it. It operates quickly, and I appreciate the useful features it provides. Implementing it was straightforward as well. **What do you dislike about SetMe?** So far, after a year of use, I haven't found anything noteworthy to mention. **What problems is SetMe solving and how is that benefiting you?** There is nothing to mention. ### 30. Use it constantly, love it dearly. **Rating:** 4.5/5.0 stars **Reviewed by:** Casey B. | Everything man, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about SetMe?** Transferring files between remote computers, with little hassle. **What do you dislike about SetMe?** Unable to run it from my phone to remote into client computers. Just in an emergency kinda way. Maybe even just the remote power options would be good, as a start. **What problems is SetMe solving and how is that benefiting you?** It has made remote work a cake walk. Things are simple and they work great. ### 31. My experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Alfonso S. | Network administrator and help desk administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about SetMe?** Remotely helping others. I use everyday very good product. **What do you dislike about SetMe?** Nothing it is very useful. I like the product. **What problems is SetMe solving and how is that benefiting you?** works great for administrators. - [View SetMe pricing details and edition comparison](https://www.g2.com/products/setme/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+08%3A48%3A08+-0500&secure%5Bsession_id%5D=ab4c8baf-92bc-4304-849b-4ba777a16d0f&secure%5Btoken%5D=2f20efa41bb9022e6efc256c87ee7c875413a301a28a2d6a2494172069c52573&format=llm_user) ## SetMe Integrations - [Ninite](https://www.g2.com/products/ninite/reviews) ## SetMe Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting **Administration** - Usage Information - Diagnostics - Session Recording - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Remote Device Control ## Top SetMe Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,891 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,077 reviews) - [Action1](https://www.g2.com/products/action1/reviews) - 4.9/5.0 (1,073 reviews)