Products

Inbound/Outbound Call Center is blended solution that provides you with a prodictive dialer, agent scripting and real-time reporting, as well as, CRM, call conferencing, and more.

A cloud-based, hosted infrastructure solution which provides a fully managed, end-to-end service that enables customers to take advantage of a hosted telephony solution with a full suite of Unified Communications features and capabilities.

Upcall is a collaborative call outsourcing platform, allowing businesses from around the world to create smart outbound call campaigns in less than 5 minutes and ready to make sales, survey and marketing phone calls.

Meet Your Requirements Quickly. Create and deploy inbound and outbound IVR scripts quickly and easily. No Programming needed

Maximise the effectiveness of your Customer Contact. Taking your call centre to the next level or even establishing one for the first time is often costly and challenging. NOT NOW!

Clarify & Record is a unified Call Recording system. Users can enhance performance, resolve disputes, comply with industry standards.

CommView is available as a user-hosted and managed application in both server (CommView Multi User) and workstation (CommView Single User) based configuration bundles. The reporting benefits of CommView are also available as a cloud-based service called CommView Web.

Abacus Cloud is a platform for hosted PBX, UC, Conferencing, Presence, Instant Messaging and Mobility.

Lingo Live's customized communication coaching program, you can empower your entire team to confidently contribute and achieve your company's most ambitious goals.

Sip2dial offers best call center software for any business to win more customers and deliver better customer service at lower cost. The beautifully crafted user interface of our call center software allows you to manage calls, emails and digital channels with a single click.

Directly provides on-demand customer service apps.

Hone powers interactive content that fuels editorial, activation, conversation and research by asking questions with images and text.

Voximal is an IVR software solution that offers speech recognition and synthesis. Voximal works on top of Asterisk and it's VoiceXML 2.1 compliant and supports numerous features among which the voice synthesis and recognition..

Spade is a cloud based Quality Monitoring tool to measure the Quality of voice and non-voice interactions between your customer and Front Line Staff at your contact centers

Infortel Select, ISI's Call Accounting and Reporting application, supports collection and processing of CDR from all telecom sources (on-premise PBX and VoIP servers, Centrex and other hosted services, local and long distance carriers, conference services and wireless handsets) to facilitate consolidated reporting and analysis of an organizations entire voice network.

Global Response is a true contact center, going beyond traditional contact center services to interact with your customers via any channel they choose.

CETBIX Risk Assessment and Management platform which is also a part of the Cetbix Information Security Management System model is seen as a better choice for organizations looking for ISMS that relates to data security. In the cybersecurity zone, the CETBIX standards for best practice have been developed that provide guidance to organizations wishing to defend their data and business assets from cyber crimes. It also prepares you to other industry compliance standards such as the ISO 27001 and m

MSXCYBER is an Information Security Management System (ISMS), which is a set of policies and procedures implemented by organisations to manage information risks such as cyber attacks or data theft.

Easily find and manage your external collaborators on one platform.

Proxima Solutions delivers nearshore outsourcing tailored for the Insurance, Finance, and Retail industries. We empower businesses to scale efficiently with high-quality customer service, back-office support, and staff augmentation across both technology and business roles. Our reliable BPO talent is enhanced by cutting-edge AI and automation, helping you streamline operations seamlessly and cost-effectively. Whether you're looking to boost performance, optimize costs, or drive innovation, Proxi