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Fin

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3 reviews
  • 1 profiles
  • 3 categories
Average star rating
3.3
Serving customers since
2019
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Star Rating

2
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Fin Reviews

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Profile Name
Star Rating
2
0
0
0
1
Smriti C.
SC
Smriti C.
AAPAC Solution Lead for Digital Inside Sales and Operations
07/27/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Optimize the process efficiency

Best process mining software to help with the process gaps and analytics. It has detailed dashboards to explain the agent performance matrix. It helps in managing project costing.
Verified User in Computer Software
AC
Verified User in Computer Software
10/01/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Very resource intensive, error filled, and frequently broken.

FIN is really good at helping identify agent work habits when it works. It's nice being able to look back into previous weeks to see what occurred.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
08/27/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable Business Intelligence Solution

The ability to watch video recording of intractions make it a great tool to boost productivity.

About

Contact

HQ Location:
San Francisco, US

Social

@betterwithfin

What is Fin?

Fin is a company that specializes in improving operational efficiency by providing robust analytics and insights into workforce productivity. The platform captures and analyzes user interactions across various digital tools and workflows, offering detailed reports that help organizations optimize their processes and performance. By offering comprehensive data-driven insights, Fin enables businesses to make informed decisions about their operations, ultimately enhancing productivity and efficiency.

Details

Year Founded
2019