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At saasgenie, we help organizations worldwide modernize their ITSM and CX operations faster. As certified partners of Freshworks, Intercom, Halo, Rocketlane, Zoom, and more, we offer end-to-end consulting and implementation services — from strategy to rollout. Our services include: 1) ITSM or Helpdesk Tool Evaluation 2) Product Evaluation – Personalized Demos and POCs 3) End-to-End Implementation Services 4) Data Migration Services 5) Apps and Integrations Powered by our proprietary AI-driven data migration accelerator, we make migrations between SaaS platforms faster, cheaper, and error-free.

Superdesk is an end-to-end content creation, production, curation, distribution and publishing platform made for news organisations. It scales to any size.

UiPath Document Understanding is an AI-powered solution that automates the extraction, classification, and validation of data from a wide range of document types, including structured, semi-structured, and unstructured formats. By integrating advanced machine learning models with robotic process automation (RPA), it enables organizations to process documents such as invoices, contracts, and compliance reports with increased speed and accuracy, reducing manual effort and minimizing errors. Key Features and Functionality: - AI-Powered Data Extraction: Utilizes machine learning models to accurately extract information from various document formats, including text, handwriting, tables, and checkboxes. - Pre-Trained and Custom Models: Offers pre-built models for common document types and the flexibility to train custom models tailored to specific business needs. - Human-in-the-Loop Validation: Incorporates human validation stations to review and correct extracted data, ensuring high accuracy and compliance. - Seamless Integration: Integrates with UiPath Studio and Orchestrator, allowing for the creation of end-to-end automation workflows that connect document processing with broader business processes. - Flexible Deployment Options: Supports both on-premises and cloud deployments to align with various IT infrastructures and compliance requirements. Primary Value and Problem Solved: UiPath Document Understanding addresses the challenges associated with manual document processing, such as time consumption, susceptibility to errors, and scalability limitations. By automating the extraction and processing of data from diverse document types, it enhances operational efficiency, reduces processing times, and improves data accuracy. This leads to better compliance, cost savings, and the ability to scale operations effectively, ultimately delivering a superior customer experience.

Navisphere is a comprehensive, cloud-based global transportation management system developed by C.H. Robinson to streamline and optimize supply chain operations for businesses of all sizes. Serving nearly 200,000 shippers and carriers worldwide, Navisphere offers a unified platform that automates and manages every aspect of the shipment lifecycle across various transportation modes and regions. By integrating real-time visibility, predictive analytics, and advanced optimization tools, Navisphere empowers users to make informed decisions, enhance operational efficiency, and achieve significant cost savings. Key Features and Functionality: - End-to-End Shipment Management: Automate and oversee the entire shipment process, from planning and consolidation to billing and settlements, ensuring seamless operations across all transportation providers and vendors. - Real-Time Visibility: Gain immediate insights into global shipments, enabling proactive identification and resolution of potential disruptions before they impact the supply chain. - Advanced Optimization Tools: Utilize Navisphere Optimizer to develop optimal freight shipment plans tailored to unique business goals, achieving average savings of 8%—and up to 30%—on shipping costs. - Predictive Analytics and IoT Integration: Leverage data science algorithms and Internet of Things device integration to transform raw data into actionable insights, facilitating proactive decision-making and improved on-time performance. - Customizable Reporting and Analytics: Access focused reporting tools that provide critical intelligence on transportation spend, performance metrics, and potential improvement opportunities, all tailored to specific business requirements. Primary Value and Problem Solved: Navisphere addresses the complexities of modern supply chains by providing a centralized, integrated platform that enhances efficiency, visibility, and cost-effectiveness. By automating workflows, offering real-time insights, and delivering predictive analytics, Navisphere enables businesses to proactively manage their logistics operations, reduce transportation costs, and improve service reliability. This comprehensive solution empowers companies to meet customer demands more effectively while navigating the challenges of a dynamic global market.

RevSetter is a modern and powerful Customer Success & Revenue platform that is built for the new era of Revenue. By offering a suite of end-to-end solutions that simplifies, improves, and scales the customer retention and expansion process - while aligning the full revenue journey from sales to post-sales - RevSetter helps businesses drive world-class net revenue retention and revenue growth. With RevSetter, you can leverage data, insights, and workflows to deliver more impactful outcomes and unlock the value in your customer base in a modern, beautiful and intuitive platform that you will love to use every day!

Acquire is your system of record for data acquisition. It enables end-to-end data discovery, evaluation, pricing, delivery, reporting, and optimization while giving you full control and transparency into how you're executing your strategy. We put the controls back in your hands and remove the need for data brokers.

Gain speed, agility and scale, by automating end-to-end processes using the Flowable Platform. Quickly build, deploy and orchestrate applications, increasing efficiency, delivering outstanding customer experience and driving operational excellence, while maintaining full regulatory compliance. Flowable’s full-scale and extensible platform for the automation of business processes combines the power of: - Open source, coming from long standing open source roots and embraced by a community of thousands. - Open Standards CMMN, BPMN, DMN, as the common workflow automation language described by the OMG institute, making Flowable platform easy to learn or adapt to. - Low-code and model driven approach, allowing Flowable Platform users to model, customize, test and manage every aspect of the process in an easy to use and dynamic interface.

OnCore CTMS is the trusted clinical trial management system (CTMS) used by nearly 90% of NCI-designated cancer centers and more than 90 of the top 125 academic medical centers. It streamlines operational, financial, and regulatory workflows to improve efficiency and quality across the research lifecycle. OnCore supports research sites and institutions with strong financial compliance through integrations with billing systems that enable end-to-end financial management. Deep EMR integrations provide seamless connectivity with widely used institutional systems. Additionally, advanced analytics deliver standardized, consistent reporting—including NCI reporting—offering clear visibility into a comprehensive set of metrics. OnCore also features exclusive, turnkey integrations with Advarra’s eReg and eSource systems, enhancing connectivity and driving greater efficiency across research workflows.

Piqual AI is an end-to-end, self-serve AI-powered B2B lead generation platform designed to help sales teams plan, reach, and optimize their entire outbound motion. With Piqual AI, you can identify the right leads, message them at the perfect moment, and track real-time performance from one clean, intuitive dashboard. It’s smart automation with human sales brilliance baked in. What makes us different? Piqual AI wasn’t built in a lab; it was built on the battlefield. Born out of frustration at Nuivio Ventures when we couldn’t find a reliable lead gen partner, we built what we couldn’t buy. Our product is shaped by AI and backed by 100+ years of combined sales leadership. The result? A product built by closers, for closers. If you're bold enough to scale with precision and speed, Piqual AI is your unfair advantage.

Onstream Meetings is a cloud-based video conferencing solution designed to facilitate seamless virtual communication and collaboration for businesses of all sizes. With its intuitive interface, users can host and join meetings directly through a web browser without the need for additional software installations. The platform supports both desktop and mobile devices, ensuring accessibility for participants regardless of their location. Key Features and Functionality: - Live Audio and Video Streaming: Conduct high-quality virtual meetings with real-time audio and video capabilities. - Screen Sharing and Remote Control: Share your screen with participants and, if necessary, grant remote control access for collaborative purposes. - Messaging and Chat: Engage with attendees through integrated chat features, facilitating instant communication during meetings. - Whiteboard: Utilize a virtual whiteboard for brainstorming sessions and visual presentations. - Document Sharing: Easily share files and documents with participants to support discussions and presentations. - Recording and Archiving: Record meetings for future reference, training, or sharing with those unable to attend. - Real-time Polling: Conduct polls during meetings to gather feedback and engage participants effectively. - Mobile Support: Access meetings via iOS and Android devices, ensuring flexibility for on-the-go participants. Primary Value and Solutions Provided: Onstream Meetings addresses the need for efficient and secure virtual collaboration by offering a comprehensive suite of tools that enhance communication and productivity. Its user-friendly design eliminates technical barriers, allowing teams to focus on their objectives without concerns about software compatibility or complex setups. The platform's robust security measures, including end-to-end 128-bit encryption and optional password protection, ensure that all communications remain confidential. By providing a reliable and cost-effective solution, Onstream Meetings helps organizations reduce travel expenses, streamline workflows, and maintain effective communication across distributed teams.

We provide businesses and organisations with a seamless one stop shop for polished webinars and live and on demand videos for internal and external use. Bring your ideas to life and create, reach and engage your audiences excelling in your efforts with analytic reports on our safe and secure GDPR and WCAG compliant end-to-end video platform.

The only service that allows you to tag notes in Evernote & OneNote to automatically copy action items to your task app or calendar.

Engagely.ai is a leading no-code Customer Experience automation platform that empowers enterprises to automate customer support and engagement across multiple channels, including chat, voice, email, and WhatsApp. By leveraging advanced Generative AI and Natural Language Processing , Engagely.ai delivers predictive, personalized, and informed customer interactions, enhancing satisfaction and operational efficiency. Key Features and Functionality: - Omnichannel Support: Engagely.ai enables seamless customer engagement across over 35 enterprise channels, ensuring consistent experiences regardless of the platform. - Multilingual Capabilities: The platform supports interactions in more than 120 global languages, catering to a diverse customer base. - No-Code Platform: Users can build and deploy intelligent virtual assistants without any coding knowledge, facilitating rapid implementation and customization. - Advanced AI Integration: Utilizing Generative AI and NLP, Engagely.ai offers human-like conversations, understanding complex queries and providing accurate responses. - Comprehensive Automation Suite: The platform includes solutions like Voice AI, Chat Automation, and Email Bots, automating end-to-end customer support processes. Primary Value and Solutions: Engagely.ai addresses the challenges of modern customer engagement by automating routine tasks, reducing operational costs, and enhancing customer satisfaction. Its AI-driven approach ensures businesses can provide 24/7 support, handle complex queries efficiently, and deliver personalized experiences at scale. By integrating seamlessly with existing systems, Engagely.ai helps organizations streamline operations, boost productivity, and drive revenue growth.

DocuTrack® is a comprehensive, flexible solution that organizes and stores all the documents and media that keep your pharmacy running. It’s an end-to-end, customizable workflow solution that integrates with more than 50 different systems, helping store, route, and retrieve everything you need to streamline and operate more efficiently. Access orders instantly for quick, accurate answers to customers’ questions and elevated staff productivity. Audit Assist will quickly process and build all the documentation needed to fulfill an audit. Barcoding, custom routing rules, and e-prescribing integration allow the system to process faster, cutting down on steps and facilitating workflow.

Squaredance is a partnership marketplace, helping DTC brands attract new customers and grow sales in every channel. We offer a comprehensive end-to-end solution to power a digital marketer's needs. Connect your digital store, launch unlimited campaigns, get matched with media experts, attribute and track performance, and optimize, while only paying for sales.

AppViewX is an advanced automation and orchestration platform providing end-to-end provisioning and self-servicing capabilities across Layer 4 to Layer 7 network components. With its range of products, ADC+, Cert+, Firewall+ and Automation+, it offers multi-vendor support and state-of-the-art management capabilities that maps to the evolving needs of application owners, network engineers and network operations.

Pega is helping enterprises become future empowered by revolutionizing their customer engagement with end-to-end automation and real-time AI on the only unified CRM platform. With Pega, the world’s leading brands sense customer moments of need in real-time, act using prescriptive, analytic-driven insights and adapt based on the results of every interaction­ to optimize future performance.

C2 Password is Synology’s all-new free cloud-based password manager that is designed to resolve all the problems with remembering passwords and credentials. C2 Password provides a convenient way to create, store, and share passwords and other sensitive information securely on an encrypted cloud space. We make sure you have full control over your credentials and only you or those you authorize can access your credentials by introducing the highest security standards, including AES-256 end-to-end encryption and zero-knowledge design. For plus plans, you can share credentials and files securely while retaining control over them with advanced sharing permissions.

ONLYOFFICE Docs is a comprehensive online office suite designed to facilitate the creation, editing, and collaborative management of text documents, spreadsheets, presentations, fillable forms, and PDFs. It offers a seamless and secure environment for teams to work together in real time, enhancing productivity and ensuring document compatibility across various platforms. Key Features and Functionality: - Versatile Document Editing: Supports a wide range of formats, including DOCX, XLSX, PPTX, ODT, RTF, and more, allowing users to create and edit complex documents with advanced formatting tools. - Real-Time Collaboration: Enables multiple users to co-edit documents simultaneously with options for real-time or paragraph-locking co-editing modes, complemented by features like track changes, comments, and built-in chat. - Fillable Forms and PDF Management: Allows users to create and fill out interactive forms, as well as view and annotate PDF files, streamlining document workflows. - AI Integration: Incorporates AI-powered virtual assistants and smart agents to automate tasks, generate content, and provide intelligent suggestions, enhancing user efficiency. - Security and Compliance: Offers robust security measures, including three levels of encryption (at rest, in transit, end-to-end), compliance with international security standards, and support for secure, local AI models. - Cross-Platform Accessibility: Available as a cloud service and self-hosted solution, with desktop clients for Windows, macOS, and Linux, and mobile apps for iOS and Android, ensuring accessibility across devices. Primary Value and User Solutions: ONLYOFFICE Docs addresses the need for a unified, secure, and efficient document management and collaboration platform. By integrating advanced editing tools with real-time collaborative features, it eliminates the challenges of document interoperability and fragmented workflows. The inclusion of AI capabilities further streamlines tasks, allowing users to focus on content creation and decision-making. Its cross-platform availability ensures that teams can work seamlessly, regardless of their preferred devices or operating systems, making it an ideal solution for organizations seeking to enhance productivity and maintain control over their document processes.

Confidently preparing for your busiest times and new releases, ensuring your site meets today’s demand. Our service uniquely creates a real world load model, based on a mixture of end-to-end user journeys. We script dynamic journeys that make choices from page content as real users would – exposing all bottlenecks and performance issues. Our User Journey Load testing is performed from the user’s perspective simulating an increasing number of concurrent users carrying out multi-page transactions.