--- title: RevSetter Reviews meta_title: 'RevSetter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how RevSetter works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 12 scale: '5' date_modified: '2026-11-11' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

RevSetter Reviews & Product Details

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Pricing

Pricing provided by RevSetter.

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User Insights

Average based on 12 real user reviews.

RevSetter Reviews (12)

Reviews

RevSetter Reviews (12)

4.8
12 reviews

What do users say?

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MS
Melinda S.
Small-Business (50 or fewer emp.)
"Great CS Platform"
4.5/5
What do you like best about RevSetter?

RevSetter is a game-changer for organization. It's incredibly easy to use, boosting my daily efficiency by consolidating all my data in one place. This tool has streamlined my workflow and made managing information a breeze. Highly recommended for anyone looking to stay organized and improve productivity. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

Occasionally I haven't encountered anything negative to note. The tool has been smooth and reliable, and I haven't faced any issues that would cause me to dislike it. It occasionally is slow to load but overall it's been a positive experience so far. Review collected by and hosted on G2.com.

HA
Hasan A.
Small-Business (50 or fewer emp.)
"Powerful platform for our CS-team."
5/5
What do you like best about RevSetter?

Amazing experience with RevSetter so far! Our small team struggled with efficiency and a proper overview of our customers so we could take appropriate actions. This led to challenges with churn and in particular it was hard for us to drive expansion in a scaled way. RevSetter helped us solve all these issues by easily helping us integrate all our customer data, create automations and workflows and improving our net retention rates. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

Thus far we haven't experienced any downsides. New systems and workflows are always going to pose their challenges, but so far it's been great and the RevSetter team has been very helpful. Review collected by and hosted on G2.com.

LR
Lehel-Eduard R.
Small-Business (50 or fewer emp.)
"RevSetter’s impact on our team"
5/5
What do you like best about RevSetter?

RevSetter's playbooks feature is a great addition. It adds structure and efficiency to my workflow, making tasks more manageable. The playbooks provide a step-by-step guide, reducing guesswork. Super helpful. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

There are occasional bugs here and there, but nothing unmanageable, plus the support team is super helpful, and quick to iron out these. Review collected by and hosted on G2.com.

Dragos B.
DB
Dragos B.
Small-Business (50 or fewer emp.)
"CS Platform I recommend"
4.5/5
What do you like best about RevSetter?

Having all my data in one place is a game-changer. It's right there when I need it. RevSetter brought order to my information chaos. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

RevSetter's high level of customization, once overwhelming, has become an asset, allowing me to tailor the tool to fit my evolving needs. Review collected by and hosted on G2.com.

Sorin G.
SG
Sorin G.
Small-Business (50 or fewer emp.)
Originally submitted 11/21/2023
"Best CS Platform"
5/5
What do you like best about RevSetter?

RevSetter streamlines customer interactions, enhances communication, and provides valuable insights Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

It looked complex in the beginning, but actually turned out to be super easy to integrate with our existing systems. Review collected by and hosted on G2.com.

SF
shawna f.
Mid-Market (51-1000 emp.)
"Customer Success"
4.5/5
What do you like best about RevSetter?

A Customer Success Platform built to help you maximize customer value and accelerate Net Revenue Retention. Easy, and simple to combine with any business. Modern way for customer service. The ease of the access and install is amazing. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

Still fresh haven't any complaints with the program and set up yet. I have had a smooth transition. I have had a great rapport with customer care. So are so many features I have yet to explore. Review collected by and hosted on G2.com.

Istvan G.
IG
Istvan G.
Small-Business (50 or fewer emp.)
"Sharing My Experience with RevSetter"
4.5/5
What do you like best about RevSetter?

Daily efficiency has increased since I started using RevSetter. It streamlines tasks and makes my workflow seamless. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

I didn;t encounter any so far, as I am still a fresh user for RevSetter. Review collected by and hosted on G2.com.

AG
Alina G.
Small-Business (50 or fewer emp.)
"Way better than trying to do CS from Salesforce"
5/5
What do you like best about RevSetter?

RevSetter is a game changer for me. The ease of use is remarkable, and I love how easy it is to customize according to my needs. It made managing data way simpler. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

While RevSetter's interface is simple, it brings a refreshing clarity to my work, removing unnecessary complexities. Review collected by and hosted on G2.com.

Vlad-Alexandru G.
VG
Vlad-Alexandru G.
Small-Business (50 or fewer emp.)
"RevSetter has changed my workflow"
4.5/5
What do you like best about RevSetter?

RevSetter is a comprehensive solution. From customer health to shared dashboards, it covers all aspects, making it an indispensable part of my toolkit. Its holistic approach has truly elevated my work processes. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

It is sometimes slow to load. Luckily I didn’t encounter any major bugs, and the smaller ones, was quickly fixed by RevSetter’s team. Review collected by and hosted on G2.com.

SP
Salamon P.
Small-Business (50 or fewer emp.)
"RevSetter made an impact on our team"
5/5
What do you like best about RevSetter?

Shared dashboards for revenue management enhance collaboration within the team, It ensures everyone is on the same page, fostering a more cohesive work environment. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

We never worked with a CS tool before, so definitely it took a while to understand the new workflow. Luckily the RevSetter team was along us every time they were needed. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by RevSetter.

Startup

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Growth

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Enterprise

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RevSetter Features
AI Text Summarization
Workflow Capability
Data Security
Performance & Reliability
Churn Risk
Upsell Opportunities
Custom Triggers
Customer Health Scores
Customer Monitoring
Customer Profiles