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DocuTrack Reviews & Product Details

DocuTrack® is comprehensive, customizable pharmacy workflow software. It reduces manual tasks and makes your pharmacy more efficient. Access information easily and provide quick and accurate answers to customers' questions. With one click, DocuTrack’s Unified Search gives you the ability to find prescription status from DocuTrack, Axys®, and DeliveryTrack®. Performance reports let you see trends in pharmacy volume while customizable alerts notify of any order backups. Plus, DocuTrack’s Audit Assist can quickly process and build all the documentation needed to fulfill a pharmacy audit.  DocuTrack is a product of RedSail Technologies®. RedSail customers are supported with integrated products, 24/7 emergency support, nationwide hardware maintenance, regulatory updates, ongoing product enhancements, and access to clinical programs that improve health outcomes and grow their business.

Seller

RedSail Technologies®

Languages Supported

English

Product Description

DocuTrack® is a comprehensive, flexible solution that organizes and stores all the documents and media that keep your pharmacy running. It’s an end-to-end, customizable workflow solution that integrates with more than 50 different systems, helping store, route, and retrieve everything you need to streamline and operate more efficiently. Access orders instantly for quick, accurate answers to customers’ questions and elevated staff productivity. Audit Assist will quickly process and build all the documentation needed to fulfill an audit. Barcoding, custom routing rules, and e-prescribing integration allow the system to process faster, cutting down on steps and facilitating workflow.

Overview by

Benjamin Remick

Discussions

DocuTrack Community

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DocuTrack Integrations

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Integration information sourced from real user reviews.

DocuTrack Media

DocuTrack Demo - No Longer Live in Fear of Audits

DocuTrack’s Audit Assist will quickly process and build all the documentation needed to fulfill a pharmacy audit. An advanced content management system, each document has a complete audit history for every action taken.

DocuTrack Demo - Faster Processing with Automation

Reduce triage staff. Automated features with barcoding, custom routing rules, and ePrescribing integration allow for streamlined pharmacy workflow and faster order processing. For example, STAT orders can be automatically assigned to the correct handler.

DocuTrack Demo - Tailored for Your Pharmacy

DocuTrack’s editable workflow and import rules allow you to mirror your current pharmacy processes for seamless adoption. Customize user roles and monitor staff or work remotely.

DocuTrack Demo - Cut Down on Manual Tasks

DocuTrack helps your pharmacy work more efficiently, cutting down on wasteful and potentially expensive errors. The ability to access orders instantly means quick, accurate answers to customers’ questions and elevated staff productivity. Reports provide monitoring of your pharmacy’s productivity ...

DocuTrack Reviews (12)

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Blake W.

Pharmacist

Enterprise (> 1000 emp.)

6/10/2025

"DocuTrack - LTC Pharmacy"

4.5/5

What do you like best about DocuTrack?

My pharmacy uses DocuTrack integrated with FrameworkLTC. I use it every day that I work. I was able to catch on quickly to using DocuTrack. I feel like it is user friendly, relatively easy to use. Review collected by and hosted on G2.com.

What do you dislike about DocuTrack?

My least favorite thing about DocuTrack is that we are unable to integrate our Gmail to be able to email documents directly from DocuTrack. Review collected by and hosted on G2.com.

Gufran A.

Assistant Professor

Mid-Market (51-1000 emp.)

8/9/2022

"A secure way to collaborate and share documents with team members outside their firewall."

5/5

What do you like best about DocuTrack?

Awesome document management system. Share large files instantly without paying costly courier fees. Highly secure file transfer. Best for confidential documents. No need for software downloads, provides flexible document libraries and discussion forums. Easily create templates so that all the teams or departments can be launched in minutes and manage users across the organization. Review collected by and hosted on G2.com.

What do you dislike about DocuTrack?

the mobile application is not very attractive and needs to be improved. Review collected by and hosted on G2.com.

AJAY G.

Doctoral Researcher

Mid-Market (51-1000 emp.)

8/23/2022

"DocuTrack: A secure medium for sharing documents"

4.5/5

What do you like best about DocuTrack?

DocuTrack is very easy to use due to its simple interface, and there is no specific training required for its operation. Review collected by and hosted on G2.com.

What do you dislike about DocuTrack?

There is no feature available to track and update inventory easily when receiving multiple ndcs for the same drug. Review collected by and hosted on G2.com.

Cosmin V.

Advanced Solutions Data Analyst

Small-Business (50 or fewer emp.)

7/29/2022

"Great all around document tracking software"

4/5

What do you like best about DocuTrack?

The fact that it is a centralized solution Review collected by and hosted on G2.com.

What do you dislike about DocuTrack?

Responds slowly to multiple queries and lags when volume of documents is large Review collected by and hosted on G2.com.

Raphael F.

Senior Managing Consultant

Enterprise (> 1000 emp.)

9/8/2021

"Organize your pharmacy tasks efficiently with DocuTrack"

4.5/5

What do you like best about DocuTrack?

The use of the tool is simple, intuitive and effective, it aims to maximize the profitability of the pharmacy office. Let's imagine the situation: our pharmacy is running out of stock of a certain product. Our supplier automatically receives a request and we will shortly receive said product at our establishment. You can now make comparisons between providers and choose the one that suits us best. Review collected by and hosted on G2.com.

What do you dislike about DocuTrack?

To optimize the administration of our business it is possible with a good pharmacy management software, for this reason, use DocuTrack, it has nothing negative. Review collected by and hosted on G2.com.

Recommendations to others considering DocuTrack:

DocuTrack allows not only to increase revenue, but also to create a more special bond with our client, that is, to increase loyalty. We all like a more personalized treatment. The pharmacy software allows this technique to be carried out, offering the pharmacist certain information about the customer.

A more efficient service is possible thanks to this pharmacy program that undoubtedly helps to organize the tasks of our pharmacy more efficiently. Review collected by and hosted on G2.com.

What problems is DocuTrack solving and how is that benefiting you?

More streamlined and automated workflows. This pharmacy software system eliminates potential processing errors, automates purchases, and reduces time spent on manual tasks. Functions such as the POS and electronic prescriptions automate the tasks of payment processing, data entry and prescription process, thus improving the operational efficiency of an organization. Additionally, pharmacy software enables pharmacists to plan and distribute rosters and assign and monitor work shifts to ensure the company is adequately staffed at all times. Review collected by and hosted on G2.com.

Cristina C.

Microinformatics Technician

Enterprise (> 1000 emp.)

9/3/2021

"Increase productivity with Docutrack"

4.5/5

What do you like best about DocuTrack?

Docutrack is a tool with which you can personalize your work in your pharmacy, it is an extremely flexible tool since it allows you to organize and store each document so that your pharmacy does not have operating errors. It allows you to make reports which will provide a follow-up to your entire pharmacy, always maintaining productivity in your work, and also helps you obtain greater productivity in your work staff. Review collected by and hosted on G2.com.

What do you dislike about DocuTrack?

There is nothing specific that I can dislike about this platform, it has allowed me to increase productivity throughout the pharmacy, and you can perform your audits quickly and easily since Docutrack will create all the documentation that is needed to perform it. Review collected by and hosted on G2.com.

Recommendations to others considering DocuTrack:

I recommend it because it is a tool that will be very useful in your pharmacy with which you can create excellent management and increase the productivity of your entire pharmacy. Review collected by and hosted on G2.com.

What problems is DocuTrack solving and how is that benefiting you?

Docutrack has excellent automation processing, has barcodes and ePrescribing integrations which helps to obtain a much more optimized workflow, this tool is highly scalable and allows you to customize all user roles and supervise each person also working remotely. Review collected by and hosted on G2.com.

Ikki P.

Lead Data Scientist

Enterprise (> 1000 emp.)

9/20/2021

"Pharmacy software that helps to organize tasks in a comfortable and efficient way."

4.5/5

What do you like best about DocuTrack?

Documentation is the key to all success. Docutrack is software that ties all departments together and helps increase efficiency. It is easy to use, reduces paper work with a flexible and highly professional workflow. Review collected by and hosted on G2.com.

What do you dislike about DocuTrack?

This Docutrack pharmacy management software allows you to centralize all the pharmaceutical information of an order in one place. Review collected by and hosted on G2.com.

Recommendations to others considering DocuTrack:

With DocuTrack you don't have to change what you do, on the contrary, this software allows you to send notes or recipes by fax. With Docutrack you can track and get instant access to patient information, and prescription contracts. The quality is amazing, with just a few clicks of the mouse, you can find virtually any information, any fax, any request. Review collected by and hosted on G2.com.

What problems is DocuTrack solving and how is that benefiting you?

Docutrack

• Simplifies document processing, filing and retrieval.

• Allows easy communication between the pharmacy and the center.

• Easy-to-use tracking of delivery paperwork Review collected by and hosted on G2.com.

Rodolfo S.

Data Scientist

Small-Business (50 or fewer emp.)

9/22/2021

"Recommended for pharmacies that require a lot of document information"

4.5/5

What do you like best about DocuTrack?

DocuTrack is available 24 hours a day, seven days a week and is recommended for pharmacies that require a lot of information or documents. This software enables you to answer questions and deal with audits in a timely manner. Help tremendously with our workflow. Review collected by and hosted on G2.com.

What do you dislike about DocuTrack?

Assignment forms with users. I have been working with Docutrack and the learning process to know the key clue in the systems is quite easy due to the support behind it. Review collected by and hosted on G2.com.

Recommendations to others considering DocuTrack:

I highly recommend tracking DOCUTRACK to other pharmacies if they haven't stopped using paper yet. Review collected by and hosted on G2.com.

What problems is DocuTrack solving and how is that benefiting you?

Through the tracking function you can get more productivity, it is easy to see new orders and fill them quickly.

Very good communication which allows us to know the status of problems and solve it quickly. Review collected by and hosted on G2.com.

Sharon K.

Human Resources Director

Mid-Market (51-1000 emp.)

9/22/2021

"DocuTrack: The Power to Build a Better Pharmacy"

5/5

What do you like best about DocuTrack?

I worked in pharmacies for years, I did not have any type of document attraction system, everything was based on papers, many additional misleading documents, in short, I can say that DocuTrack makes any pharmacy feel comfortable and safe to have a software system such as document documents. attraction enter, go directly to a queue, are easy to organize and can be prioritized. DocuTrack has great tools, like faxing doctors, you can ask questions to annotate documents. It is very readable, very easy to read the prescriptions. Review collected by and hosted on G2.com.

What do you dislike about DocuTrack?

DocuTrack is the best internal communication tool to communicate with each other. Review collected by and hosted on G2.com.

Donald B.

Java Software Engineer

Mid-Market (51-1000 emp.)

9/6/2021

"Higher productivity and efficiency"

4.5/5

What do you like best about DocuTrack?

The software is designed with a collaboration feature that allows teams from separate locations to conveniently work together on a particular document by simply logging in and commenting.

The software comes with many functions, allowing you to easily create invoices, receipts, quotes, plans, agreements, proposals, and other business documents. Review collected by and hosted on G2.com.

What do you dislike about DocuTrack?

No negative comments, Docutrack is the best in information organization. Review collected by and hosted on G2.com.

Recommendations to others considering DocuTrack:

DocuTrack is among the easiest-to-use platforms on the market and is constantly innovating to provide better solutions to its users, not to mention its affordable price. Review collected by and hosted on G2.com.

What problems is DocuTrack solving and how is that benefiting you?

- Reduction of document storage costs in offices, allowing them to be stored in warehouses.

- Control of physical and electronic documents. Review collected by and hosted on G2.com.