Products

Unify your content, processes, applications and people with an AI-native foundation. The Content Innovation Cloud transforms fragmented information into a source of truth and powers smarter decisions, continuous innovation and a clear path to the agentic enterprise.

Alibaba CloudMonitor is a comprehensive monitoring and management service designed to provide real-time insights into the performance, availability, and health of your Alibaba Cloud resources and applications. By collecting and analyzing a wide range of metrics, CloudMonitor enables users to detect service availability issues, set up customized alarms, and take prompt actions to ensure optimal application performance. The service is user-friendly, requiring no coding for setup, and offers a visu

ManageEngine Access Manager Plus is a privileged session management solution that provides secure remote access, session recording, and audit capabilities for privileged users. It helps organizations monitor and control privileged sessions across IT infrastructure to meet compliance and security requirements.

CenterMaster is a customer interaction management and communications solution for contact centers designed to manage efficiency and costs.

AheevaCCS is an inbound call solution that allows you to control the distribution of your inbound calls and processing times for customer satisfaction.

Enterprise-level all-in-one call center solution (IP PBX, recording, Omni-channel, predictive dialing, reporting) for small and medium

Tata Communications CCaaS is a cloud-based contact center platform that empowers businesses to deliver seamless, secure, and scalable customer experiences across voice, video, chat, email, and social channels. Key Features: Omnichannel support (voice, video, chat, email, social) Global SIP trunking & PSTN replacement AI-driven automation & analytics CRM & third-party integrations (Salesforce, MS Dynamics, etc.) Advanced call routing & IVR Workforce management & quality moni

The Compass Automation Platform is a comprehensive Managed Communications Platform as a Service designed to enhance customer engagement through voice and text automation. By integrating seamlessly with existing customer service infrastructures, it enables businesses to deliver personalized, efficient, and secure self-service experiences without the need for extensive IT resources. Key Features and Functionality: - Conversational AI: Facilitates natural, menu-free interactions, allowing custom

MiContact Center Enterprise provides large-scale, multi-site organizations with true omnichannel capabilities and deployment flexibility, enabling distributed operations to deliver consistent service across every customer touchpoint. The platform supports up to 30,000 concurrent agents while maintaining the operational controls and integration depth enterprises demand.

HiperMe! is an industry-leading unified communications and contact center platform. This comprehensive solution allows you to centralize and manage all your communications, whether with clients or within your organization. With HiperMe, you can integrate calls, text messages, emails, and chats into a single interface, facilitating collaboration and improving efficiency.

AR Powered Visiual Remote Assistance Onremote is visual remote assistance and collaboration platform powered by AR technology that enables companies to create faster and cheaper solutions to remote support cases.

VideoCX.io is an enterprise-grade video platform specializing in Video KYC and Video Banking solutions, trusted by over 60 companies in the BFSI sector and onboarding 2.2 million customers monthly using Video KYC, facilitating customer credit verification, policy servicing, and more.

RotationLF is a scalable and Sensor agnostic platform that monitors the condition of the machines in real time and predicts their Remaining Useful Life. It automatically detects patterns by building a prediction model that identifies when a given piece of equipment and its components are approaching the end of their remaining useful lives or at risk of failure. It receives data from wireless industrial IoT sensors through an encrypted & secured network and analyzes it using advanced signal p

Cetaris Fleet is an intuitive fleet management software solution with a sharp focus on the maintenance process. Cetaris helps optimize business operations through improved workflows, accurate data capture, and powerful data modelling and reporting tools.