VideoCX.io Reviews & Product Details

XMReality Remote Guidance allows you to see what your customer or colleague sees and guide them as if you were right by their side. Send a call link to anyone with a smart device to start a shared video stream where you have a multitude of powerful tools to guide the person on the other end, including augmented reality features. You collaborate in an interactive environment where speech, video and guiding tools combined makes for faster problem resolution.

Zoho Lens is cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality through features like AR annotation, text chat, and VoIP. You can start assisting your customers instantly or schedule a session at a mutually convenient time. In addition to increasing the ease of communication, Zoho Lens offers features like session analytics, session recording, rebranding, mobile SDK, and file management that help organizations with user management, improving accountability, better audits, and customization.

Add Real-Time Video to any Web or Mobile Application

Viewabo remote visual support software empowers customer support personnel who face complex assembly, troubleshooting, operations to faster diagnose and easier resolve issues than traditional support methods. Viewabo lets support reps request access to customers' smartphone cameras without downloading an app, customers can share a live-streamed video session of their issues. It helps decrease back-and-forth emails and calls, reduce resolution times, and prevent lost businesses with just one link.

Apizee is a solution to a roll-out of real-time customer engagement, visual assistance, and visual collaboration services.