Products

The XONA Critical System Gateway (CSG) is purpose-built to provide frictionless and compliant user access to critical infrastructure (CI) and operational technology (OT) assets. XONA enables simple and secure remote operations to these CI and OT assets while protecting them from cyber threats posed by a distributed workforce, including third-party vendors. The CSG allows users to quickly connect and manage critical infrastructure assets and systems from anywhere at any time. The XONA platform

BlastWave's BlastShield is a comprehensive zero-trust network access solution designed to protect critical infrastructure by proactively blocking cyber threats before they can infiltrate operational technology networks. By implementing a software-defined perimeter , BlastShield ensures that only authorized users can access essential systems, effectively concealing network assets from potential attackers. Key Features and Functionality: - Network Cloaking: BlastShield renders critical OT devic

Zscaler Privileged Remote Access enables fast, direct, and secure access to operational technology (OT), Information Technology (IT), and industrial Internet of Things (IIoT) assets in field locations, the factory floor, or anywhere without relying on VPNs or agents. Using the Zscaler Zero Trust Exchange™ platform, plant operators can enable remote employees, contractors, and third-party technicians to remotely maintain critical OT systems with role-based, just-in-time access. PRA enable

brij is one of the largest Oracle ERP reseller and professional services practices in the United States.

Circular Edge is a full-service Oracle JD Edwards service provider.

iTacit is a frontline workforce communication app that enables employers to improve employee engagement by simplifying communication and making it easy to reach employees on their own devices. This eliminates the need for company-wide email systems while promoting an active, team-based environment. iTacit's communication app, which can be used on mobile devices or desktops, connects your workforce to better employee experience. From workforce communication, social engagement, training, and onbo

Snapshotz is the first CX assessment app to evaluate and map the current state of contact centre and digital (RPA & AI) service delivery to the ISO 18295 customer service delivery standards.

2Ring COMPACT AGENT is an agent desktop application built on top of Cisco Finesse API. It can be used to bring Cisco Contact Center closer to remote experts, to subject matter experts, and to back-office workers.

VoIP4Callcenters is a pioneer in offering flexible cloud based Call Center Solutions based on VoIP Technology since 2010 to help the call centers work more efficiently and provide phenomenal customer service to their customers.

LightEdge offers a full stack of best-in-class IT services to provide flexibility, security, and control for any stage of our customers technology roadmap.

Tierzero began over 20 years ago as an effort to disrupt the telecommunications industry, so we understand the frustration when it comes to dealing with the big phone companies. We believe it's our job to make the lives of business owners and IT managers less complicated and deliver an elegant solution that works with the least amount of hassle

Maxicus derives its name from its goal of Maximizing Customer Experience. We are an independent business unit under the KocharTech umbrella, functioning as a technology driven Back Office Operations vertical.

The Phone system for small businesses. Wave is a cloud PBX designed to help you and your colleagues work from anywhere.

Self Service applications built with your Customer in mind

Inspeech is a Speech Analytics solution that is able to transcribe and analyze all the contact center’s conversations on all voice and text channels using cutting-edge GenAI technology. Inspeech provides business intel as it assesses the quality of the service provided, viewing KPIs and detecting operational issues, which contributes to lowering costs and improving the customer experience. It additionally optimizes agent performance as it provides actionable insights aimed at raising service and

Our BPO and call center services are designed with a singular focus: to help your business achieve its goals, exceed customer expectations, and maximize efficiency. We firmly believe that true synergy emerges when we collaborate seamlessly with our clients, working as an extension of your team and tailoring our solutions to meet your unique needs.

Unient appreciates just how vital customer-facing support teams are in maintaining good relationships with your client base, particularly in highly technical and customer-centric industries. As your Customer Support and Success partner, we are an extension of your brand and we are committed to providing our customers with a secure and overall seamless experience at every point of contact through consistent and prompt service and resolution.We can start with a lean team of highly trained professi

Pexly is an outsourced, multilingual, and omnichannel Customer Support service provider. Pexly offers comprehensive customer support services that help you improve relationships with your customers and increase retention rates. We help ensure coverage of virtually any time zone and provide support in over 20 languages to help show your customers how much you care about them. Our customer support services provide you with a win-win: top-quality customer support services at a fraction of

Sparrow is an omnichannel contact center technology that provides agents with a 360-degree view of customers and their inquiries across various communication channels, including social media, phone calls, text messages, SMS, and more. This means that agents using Sparrow have access to a unified interface or platform that allows them to seamlessly handle customer interactions and access relevant information, regardless of the channel through which the customer reaches out. By integrating and co

CloudWave CXPlus is a comprehensive cloud-based contact center solution designed to provide small and medium-sized businesses (SMBs with enterprise-grade technology without the burden of upfront costs. Leveraging the power of Amazon Web Services (AWS), CXPlus offers a suite of pre-configured packages that can be deployed rapidly, enabling businesses to enhance their customer experience efficiently. Key Features and Functionality: - Call Distribution: Efficiently routes incoming calls to the ap