# 2Ring COMPACT AGENT Reviews
**Vendor:** 2Ring  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)
## About 2Ring COMPACT AGENT
2Ring COMPACT AGENT is an agent desktop application built on top of Cisco Finesse API. It can be used to bring Cisco Contact Center closer to remote experts, to subject matter experts, and to back-office workers.






- [View 2Ring COMPACT AGENT pricing details and edition comparison](https://www.g2.com/products/2ring-compact-agent/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+01%3A52%3A26+-0500&secure%5Bsession_id%5D=24c89ea6-29ed-46e3-9e7e-e2f2fce76e4a&secure%5Btoken%5D=2556f64fe4d40b2bf71d9cd020c8551982126165eb0c0b5c3282ff28ef1d4185&format=llm_user)

## 2Ring COMPACT AGENT Features
**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

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