CXSnapshotz
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Snapshotz is the first CX assessment app to evaluate and map the current state of contact centre and digital (RPA & AI) service delivery to the ISO 18295 customer service delivery standards.
Launched in 2009 and with a network of consultants distributed worldwide, we lead the business assessment and benchmarking world of CX. Fast, powerful, and comprehensive, Snapshotz's true value rests on providing the answers you need to elevate CX to a new level. Take control today.
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What is CXSnapshotz?
CXSnapshotz is a company that specializes in customer experience analysis. They offer tools and services designed to capture and analyze customer interactions and feedback, allowing businesses to gain insights and improve their service offerings. Their platform enables organizations to understand customer behavior, preferences, and pain points through various data collection methods.
