Lower Your Costs, Pay As You Grow Balance your need to contain costs with your need to maintain a great customer experience by leveraging the power of the Gravis Apps cloud technology for your contact center. With our managed services, we handle everything for you so you can focus on the things that matter most.
Unient appreciates just how vital customer-facing support teams are in maintaining good relationships with your client base, particularly in highly technical and customer-centric industries. As your Customer Support and Success partner, we are an extension of your brand and we are committed to providing our customers with a secure and overall seamless experience at every point of contact through consistent and prompt service and resolution.We can start with a lean team of highly trained professi
Our BPO and call center services are designed with a singular focus: to help your business achieve its goals, exceed customer expectations, and maximize efficiency. We firmly believe that true synergy emerges when we collaborate seamlessly with our clients, working as an extension of your team and tailoring our solutions to meet your unique needs.
Sparrow is an omnichannel contact center technology that provides agents with a 360-degree view of customers and their inquiries across various communication channels, including social media, phone calls, text messages, SMS, and more. This means that agents using Sparrow have access to a unified interface or platform that allows them to seamlessly handle customer interactions and access relevant information, regardless of the channel through which the customer reaches out. By integrating and co
Waanee.ai is developing an AI aggregator platform for building customer experience utilities. The platform enables seamless transitions between various Generative AI and speech models, empowering contact centers with debt-free solutions. It offers an array of features, including an AI-powered Interactive Voice Response (IVR), CRM integration, and a comprehensive suite of Dialer software. This cutting-edge solution harnesses the power of artificial intelligence and natural language processing tec
Inspeech is a Speech Analytics solution that is able to transcribe and analyze all the contact center’s conversations on all voice and text channels using cutting-edge GenAI technology. Inspeech provides business intel as it assesses the quality of the service provided, viewing KPIs and detecting operational issues, which contributes to lowering costs and improving the customer experience. It additionally optimizes agent performance as it provides actionable insights aimed at raising service and
AI chatbot for Shopify. Turns browsers into loyal customers with AI-powered chats. Includes a brand-matching personality, order tracking, lead collection and much more features.
BuddyCare is a mobile care coordination platform that automates patient pathway coordination, allowing providers to easily implement their own care protocols and patient journey workflows in a digital format that is easy for patients to use. BuddyCare App for patients provides patients all the information, tasks, questionnaires and instructions they need to navigate throughout a care period. BuddyCare Dashboard provides care professionals real-time visibility over patients’ preparation and r
Woba helps companies around the world to use insights from employee surveys to predict risks of turnover. Woba has furthermore created an algorithm that combines the companies’ highest risks to research-based action plans that HR and managers can take to reduce attrition and the financial costs of losing their superstars.
Casexellence by Speridian Technologies is an advanced and comprehensive case management system that revolutionizes how organizations handle their complex and diverse cases. With its cutting-edge technology and user-friendly interface, Casexellence streamlines case management processes, enabling seamless collaboration and optimal productivity. Designed to cater to the specific needs of various industries, Casexellence offers a customizable platform that can be tailored to match the unique requir
Attract, convert, and retain more new patients.
White Label Communications provides Private Label Dial Tone to it's partners through a global hosted PBX and SIP Trunk solution that enables the next generation of service providers (NGSP) to expand their product base.