Untap is a powerful platform that empowers organizations to launch and manage platforms for innovation challenges, awards, and hiring programs effortlessly. With seamless submission handling, streamlined judging, and end-to-end program management, Untap simplifies the process of discovering top talent and fostering innovation.
Ender Turing is an AI-driven platform designed to enhance customer experience and employee performance in contact centers. By analyzing voice and digital interactions, it provides real-time insights that help businesses make informed decisions aligned with their strategic objectives.
Key Features and Functionality:
- Speech Analytics: Transforms call and contact centers by extracting valuable insights from conversations, analyzing speech, emotion, and intent nuances to unlock the full potential of each interaction.
- Automated Quality Assurance: Utilizes AI to automatically monitor and evaluate 100% of calls and chats, eliminating the need for random sampling and ensuring comprehensive quality management.
- Agent Coaching: Provides continuous coaching to increase agent proficiency levels and encourage top-level performance.
- Behavior Analytics: Decodes patterns and guides agents for optimal interactions, helping to identify and enhance behaviors that have a proven impact on achieving positive outcomes.
- Integration Capabilities: Seamlessly integrates with existing contact center ecosystems, including call and chat recording systems, as well as CRM systems, to provide end-to-end analytics on the performance of conversations.
Primary Value and Solutions Provided:
Ender Turing addresses the challenges contact centers face in identifying and replicating top-performing agent behaviors, leading to inconsistent customer experiences and missed revenue opportunities. Traditional quality assurance processes are manual, time-consuming, and unable to analyze every interaction, resulting in incomplete insights and delayed coaching. By leveraging AI-driven analytics, Ender Turing enables businesses to:
- Enhance Customer Satisfaction: By providing real-time insights into customer interactions, businesses can make informed decisions that improve the overall customer experience.
- Improve Agent Performance: Continuous coaching and behavior analytics help agents refine their skills and adopt best practices, leading to higher proficiency levels.
- Increase Sales Efficiency: Identifying and replicating top-performing behaviors among agents leads to more effective sales strategies and increased revenue.
- Ensure Compliance: Automated quality assurance and compliance dashboards help businesses adhere to industry regulations and standards.
By implementing Ender Turing, contact centers can transform their operations, achieving higher customer satisfaction, improved agent performance, and increased sales efficiency.
Oracle Identity Management is a comprehensive suite of identity and access management (IAM) solutions designed to help organizations manage the entire lifecycle of user identities and access privileges across enterprise resources, both on-premises and in the cloud. By automating user provisioning, enforcing security policies, and ensuring compliance with regulatory requirements, Oracle Identity Management enhances operational efficiency and strengthens security postures.
Key Features and Functionality:
- Identity Governance: Manages user provisioning and deprovisioning, enforces access policies, and provides actionable identity intelligence for rapid remediation of high-risk entitlements.
- Access Management: Delivers risk-aware, end-to-end multifactor authentication (MFA) and single sign-on (SSO) capabilities, integrating identities and systems across cloud and on-premises environments.
- Directory Services: Offers scalable and flexible directory solutions that support growth without unnecessary over-provisioning, facilitating seamless expansion without impacting existing services.
- User Provisioning: Automates the creation and assignment of user accounts, reducing administrative overhead and minimizing human error.
- Identity Analytics: Utilizes machine learning to detect and prevent suspicious identity activities, enhancing security through proactive monitoring.
- Single Sign-On (SSO): Consolidates user credentials behind a single account with strong password policies, simplifying access to services and improving user experience.
- Multifactor Authentication (MFA): Implements secondary authentication controls to verify user identities, reducing exposure from stolen credentials.
- Risk-Based Authentication: Employs algorithms to assess the risk of user actions, blocking or reporting activities with high-risk scores.
- Identity Governance and Administration (IGA): Controls entitlements to reduce risks associated with excessive access and privileges.
Primary Value and Solutions Provided:
Oracle Identity Management addresses critical security challenges by ensuring consistent user access rules and policies across an organization, thereby reducing the risk of data breaches and unauthorized access. By automating identity-related processes, it enhances operational efficiency, reduces administrative costs, and ensures compliance with regulatory standards. The suite's comprehensive approach to identity governance and access management enables organizations to securely manage user identities, enforce security policies, and respond swiftly to evolving security threats, ultimately safeguarding sensitive data and maintaining trust in business operations.
ServiceNow DevOps is a comprehensive solution designed to bridge the gap between development and operations teams, enhancing collaboration and automating processes to accelerate software delivery. By integrating seamlessly with existing DevOps toolchains, it provides real-time visibility into each stage of the development lifecycle, from planning and coding to deployment. This integration enables organizations to streamline workflows, reduce manual tasks, and ensure compliance without compromising speed or quality.
Key Features and Functionality:
- Automated Change Management: Automatically creates and manages change requests within the development pipeline, reducing administrative overhead and expediting approvals.
- Integration with DevOps Tools: Supports out-of-the-box integrations with popular tools such as Jira, GitHub, Bitbucket, and Jenkins, facilitating a cohesive development environment.
- Real-Time Insights: Offers dashboards and analytics that provide visibility into development activities, enabling teams to monitor performance metrics and identify bottlenecks.
- Enhanced Collaboration: Fosters better communication between development and operations teams by providing a unified platform for tracking and managing development processes.
Primary Value and User Solutions:
ServiceNow DevOps addresses the common challenges of siloed teams and fragmented processes by unifying development and operations within a single platform. It automates routine tasks, such as change approvals and ticketing, allowing developers to focus on innovation while maintaining compliance and governance standards. By providing end-to-end visibility and real-time insights, it empowers organizations to deliver high-quality software faster, adapt to market changes swiftly, and achieve continuous improvement in their development practices.
Access PeopleXD is an end-to-end HR solution with unified payroll for UK and Irish businesses that can transform your people strategy, while giving you absolute freedom and flexibility to adapt. It provides a fully integrated suite of Payroll, People Management, Workforce Management, Talent, Digital Learning, Recruitment and Analytics Software. Access PeopleXD is a mobile-first, 100% SaaS platform, always delivering access to the latest technology with no manual upgrades required.
Infocon Systems is a provider of cloud-based Electronic Data Interchange (EDI) solutions, offering over 30 years of expertise in facilitating seamless electronic communication between businesses and their trading partners. Their services cater to a diverse range of industries, including retail, healthcare, logistics, automotive, and manufacturing, ensuring efficient and accurate data exchange across various sectors.
Key Features and Functionality:
- Comprehensive EDI Support: Infocon Systems supports multiple EDI standards, such as ANSI X12 and EDIFACT, enabling businesses to exchange documents like purchase orders, invoices, and shipping notices with any trading partner.
- Seamless Integration Capabilities: The platform integrates effortlessly with popular ERP and accounting systems, including SAP, Oracle, NetSuite, QuickBooks, and Microsoft Dynamics, as well as e-commerce platforms like Amazon, Shopify, eBay, and Walmart.
- Managed EDI Services: Infocon Systems offers end-to-end EDI services, including mapping, partner onboarding, and compliance support, ensuring businesses meet industry standards and trading partner requirements.
- Cloud-Based Flexibility: Their secure, cloud-based platform provides 24/7 access, real-time data processing, and scalable solutions to accommodate business growth.
- Dedicated Customer Support: Clients benefit from 24/7/365 support, ensuring prompt assistance and minimal downtime.
Primary Value and Solutions Provided:
Infocon Systems addresses the challenges businesses face in managing complex supply chains and maintaining compliance with trading partners. By automating EDI processes, they reduce manual data entry, minimize errors, and expedite transaction cycles. Their solutions enhance operational efficiency, improve data accuracy, and provide real-time visibility into transaction statuses. This empowers businesses to focus on core operations while ensuring seamless communication with partners across any industry.
Fireblocks is a comprehensive digital asset infrastructure platform designed to empower organizations of all sizes to build, manage, and scale their blockchain-based operations securely. By integrating advanced security measures with a user-friendly interface, Fireblocks streamlines the custody, tokenization, payment, settlement, and trading of digital assets across a vast ecosystem of exchanges, custodians, banks, payment providers, and stablecoin issuers. Trusted by over 2,000 institutions—including BNY Mellon, Galaxy, and Revolut—Fireblocks has securely facilitated more than $10 trillion in digital asset transactions across 100+ blockchains and over 300 million wallets.
Key Features and Functionality:
- Secure Digital Asset Storage: Utilizes Multi-Party Computation technology to ensure private keys are never fully exposed, distributing the signing process across multiple parties to eliminate single points of failure.
- Asset Transfer Network: Facilitates secure and efficient transfers of digital assets between various parties, supporting a wide range of cryptocurrencies, stablecoins, and tokenized assets across multiple blockchain networks.
- Tokenization Engine: Enables businesses to tokenize traditional assets—such as real estate, commodities, or securities—into digital assets that can be securely stored and transferred on the blockchain, enhancing liquidity and transparency.
- Policy Engine: Automates governance policies for transaction rules and administrative approvals, allowing organizations to configure rules that dictate how transactions are handled and approved.
- Compliance and Monitoring: Provides tools for real-time transaction monitoring and compliance with regulatory frameworks, employing mechanisms like Anti-Money Laundering and Know Your Transaction to prevent unauthorized activities.
- Integration Capabilities: Offers secure API access and integration options, enabling seamless connectivity with existing infrastructure, third-party services, and decentralized finance platforms.
Primary Value and Solutions Provided:
Fireblocks addresses critical challenges in the digital asset space by offering a secure, scalable, and comprehensive platform that mitigates risks associated with cyber threats, internal fraud, and human error. By providing robust security measures, streamlined operations, and compliance tools, Fireblocks empowers institutions to confidently manage and transact digital assets, fostering innovation and growth in the blockchain ecosystem. Its end-to-end solutions simplify complex processes, reduce operational friction, and ensure regulatory compliance, making it an indispensable partner for businesses navigating the digital asset landscape.
Automic Automation gives you the agility, speed, visibility and scalability needed to respond to the constantly changing technology landscape. It centrally manages and automates the execution of business processes end-to-end; across mainframe, cloud and hybrid environments in a way that never stops even when doing an upgrade to the next version.
Purpose-built to manage the end-to-end real estate and facilities lifecycle, Tango’s Integrated Workplace Management System (IWMS) and Strategic Location Management solution is up and running faster than our competition allowing you to realize benefits sooner while enjoying the lowest total cost of ownership in the industry.
TestZeus is an AI-powered, fully managed testing platform built specifically for Salesforce applications. It enables zero-code, zero-maintenance end-to-end test automation using natural language or Gherkin-style test scripts. TestZeus supports UI, API, visual, accessibility, and security testing in one centralized cloud solution. It includes features like parallel execution, visual validation, and recorded test runs (video + network logs) to simplify debugging and reporting.
The platform promises lightning-fast automation setup—going from “0 to 100% test coverage” quickly—and maintains stable, self-adapting tests even as Salesforce UI elements change, eliminating typical test maintenance headaches.
In essence, TestZeus delivers high-quality, resilient Salesforce testing through a cloud-native experience—no coding, no flaky tests, and full test transparency.
CTERA Networks is a global leader in edge-to-cloud file services, providing solutions that enable enterprises and government agencies to securely sync, share, protect, and govern data across distributed environments. Their platform, accessible through http://www.ctera.com, offers a unified system that helps organizations manage files from endpoint devices to the cloud, emphasizing security and governance compliance.CTERA's technology is designed to facilitate seamless collaboration among teams, enhance productivity through real-time data access, and ensure data protection with advanced backup and disaster recovery solutions. Their end-to-end file services cater to a range of sectors including financial services, healthcare, manufacturing, and public sector organizations, empowering them with tools to handle large volumes of data efficiently and securely.
Azure Translator Speech API, part of the Microsoft Cognitive Services API collection, is a cloud-based machine translation service. The API enables businesses to add end-to-end, real-time, speech translations to their applications or services.
Design, launch, optimise, win.
Skyjed's AI-powered end-to-end product platform brings together every data point across the entire product portfolio and lifecycle into a single source of product truth.
It gives product teams a new perspective on their portfolio and a shortcut to discovering their best next move.
Skyjed provides a purpose built product management and governance platform with design and monitoring, data and insights, customisable workflows, and automated tasks to focus on revenue growth and make make sure your compliant.
Azure AI Search is an enterprise knowledge system designed to power sophisticated retrieval-augmented generation (RAG) applications and enterprise search engines. By integrating advanced AI and search technologies, it enables organizations to build end-to-end RAG systems that are optimized for application excellence, enterprise readiness, and rapid market deployment.
Key Features and Functionality:
- Hybrid Search Capabilities: Executes both text (keyword) and vector searches in a single query, merging results using Reciprocal Rank Fusion (RRF). This approach is particularly effective in RAG scenarios, combining the strengths of natural language processing and precise data retrieval.
- Advanced Algorithms: Utilizes algorithms like exhaustive k-nearest neighbors (KNN) and Hierarchical Navigable Small World (HNSW) for approximate nearest neighbor (ANN) searches, facilitating vector similarity queries to find semantically similar information.
- Scalability and Performance: Supports large-scale RAG applications with increased vector index size, total storage, and improved indexing and query throughput, enabling high-quality experiences at any scale.
Primary Value and User Solutions:
Azure AI Search addresses the challenge of efficiently retrieving and utilizing vast amounts of enterprise data. By providing a robust platform for RAG applications, it ensures that AI models have access to accurate, relevant, and up-to-date information. This capability enhances the precision and contextual relevance of AI-generated responses, leading to improved decision-making, operational efficiency, and user satisfaction. Organizations can leverage Azure AI Search to build high-performance applications without compromising on scale or cost, thereby accelerating their AI initiatives and achieving faster time-to-market.
AWS Direct Connect is a cloud service that establishes a dedicated network connection between your on-premises infrastructure and AWS, bypassing the public internet. This direct link enhances application performance by reducing latency and increasing bandwidth throughput, providing a more consistent network experience. By utilizing industry-standard 802.1Q VLANs, AWS Direct Connect enables private connectivity to AWS services such as Amazon Virtual Private Cloud (VPC) and Amazon S3, facilitating secure and efficient data transfers.
Key Features and Functionality:
- Dedicated Network Connection: Offers a private, high-speed link between your data center, office, or colocation environment and AWS, available in speeds from 50 Mbps up to 100 Gbps.
- Virtual Interfaces: Supports multiple virtual interfaces (VIFs), including private VIFs for accessing Amazon VPCs, public VIFs for AWS public services, and transit VIFs for connecting to AWS Transit Gateways.
- Enhanced Security: Provides multiple encryption options, including MACsec for 10 Gbps and 100 Gbps connections, ensuring secure data transmission.
- Global Reach with SiteLink: Enables private, end-to-end network connections between your global offices and data centers by leveraging AWS's global network infrastructure.
- Cost Efficiency: Reduces networking costs by offering lower data transfer rates compared to standard internet-based connections.
Primary Value and Problem Solved:
AWS Direct Connect addresses the challenges of unpredictable internet performance and security concerns associated with transferring data over the public internet. By providing a dedicated, private connection to AWS, it ensures consistent network performance, lower latency, and enhanced security for data in transit. This is particularly beneficial for organizations with bandwidth-intensive workloads, stringent security requirements, or those seeking to build hybrid cloud architectures that seamlessly integrate on-premises and cloud environments.
Zapro is an AI-powered platform designed to revolutionize procurement and accounts payable processes. By automating tasks such as invoice processing and vendor management, Zapro reduces manual workloads, allowing teams to focus on strategic activities. Its intuitive interface ensures seamless integration with existing systems, promoting efficiency and accuracy across operations.
Key Features:
- End-to-End Procurement: Streamlines the entire purchasing process from requisition to closure.
- Strategic Sourcing: Optimizes procurement strategies for cost savings and efficiency.
- Contract Management: Provides a centralized repository for easy contract management.
- Spend Analytics: Delivers insights into spending patterns for better decision-making.
- Vendor Management: Centralizes and simplifies vendor interactions and relationships.
- AP Automation: Automates invoice processing, reducing manual effort and errors.
- Inventory Management: Tracks inventory levels in real-time for improved visibility and control.
- ERP Integrations: Seamlessly connects with existing systems for streamlined operations.
Primary Value and Solutions:
Zapro addresses the complexities of procurement and AP processes by automating routine tasks, thereby reducing manual errors and increasing operational efficiency. Businesses gain real-time insights into their procurement cycles, leading to optimized operations and significant cost savings. By integrating seamlessly with existing ERP systems, Zapro ensures a smooth transition and minimal disruption, empowering organizations to manage their financial operations with greater accuracy and ease.
Full Fabric is the only end-to-end platform that helps higher education institutions manage, market and sell their courses in a way students expect and love. Our products: - Commerce | Product Catalogue, Applications, and Payments - Admissions | Evaluations, Offers and Enrolments - Student Information System | Student Academics, Records, and Compliance - Relationship Management | Lifecycle, Communications, and Orchestration
Ascend is the most comprehensive, end-to-end solution for fundraising and constituent engagement – natively built on the Salesforce Platform. ascend is an award winning Salesforce Partner with a focus on transforming advancement and fundraising practices through technology. The company continues to push the boundaries of what is possible in the areas of next generation constituent experiences, actionable insights, automation, and ease of use.