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Onport

By Onport

4.6 out of 5 stars
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Onport Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Onport Media

Onport Demo - Product Publishing
Save time by mapping product attributes automatically with Onport. For example, for products with different sizing options, you can automatically map vendor sizing to your store, keeping your data clean, concise, and consistent.
Onport Demo - Vendor Shipping Labels
Onport lets you fine-tune your store’s shipping rates, making the whole process much easier. Set different shipping rates for different vendors and automatically pay vendors for shipping. With Onport, you can even combine your vendor’s shipping rates to charge your customers one consolidated s...
Onport Demo - Branded Packing Slips
With Onport, you can control the entire customer experience by designing and developing your own custom-branded packing slips. These slips should include all your customer’s order information and your store’s policies.
Onport Demo - Accounting Integrations
Save time by not having to jump between Onport and your online accounting platform. You can integrate Onport with several accounting platforms (e.g. TaxJar), ensuring a seamless flow of data in between the systems. This can help you stay on top of your financial and tax obligations and always ...
Onport Demo - In-house Fulfillment
With Onport, you can split out sales for in-house and drop-shipped items. From there, shipping labels can be provided to your warehouse team, and drop-ship orders can be sent automatically to your vendors.
Onport Demo - Dropship Portal
Our unique dropship portal is a great way to ensure you and your vendors get exactly what you need from your dropshipping business. With a vendor portal, you can empower your vendors to manage their own orders, confirm purchase orders, enter tracking information and even download their own custom...
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Onport Reviews (13)

Reviews

Onport Reviews (13)

4.6
13 reviews

Pros & Cons

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Verified User in Apparel & Fashion
UA
Small-Business (50 or fewer emp.)
"Onport makes running a large multi-brand marketplace possible (even with a very small team!)"
What do you like best about Onport?

I've worked with Onport for nearly 4 years and I would highly recommend working with Onport! Their customer service team is stellar and their training guides are brilliant. They make running a multi-brand marketplace easy and scalable! Thank you for a great 4 years working together! Review collected by and hosted on G2.com.

What do you dislike about Onport?

Lack of new feature releases; although recently this was starting to improve. Review collected by and hosted on G2.com.

CS
Small-Business (50 or fewer emp.)
"The ideal product, plus great people!"
What do you like best about Onport?

Onport is magic for dropshipping marketplaces - it just handles everythng in a totally automated way! We can host 11,000 products from 120 brands on our site with a very small team because Onport just does everything--syncs products, inventory, pricing, shipping, payment from customers to us to brands, etc.... It's a must-have for dropshipping marketplaces.

On top of that, the team is exceptionally great to work with. They went above and beyond to help us when our company was experiencing a rough time.

So it's just an outstanding, rare mix of a great product, plus a really committed and caring team.

10/10, highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Onport?

It's really great; have nothing negative to say. Review collected by and hosted on G2.com.

Response from Lorcan Henry of Onport

Hey Cullen,

Wow! What a review! Thank you so much for such a glowing recommendation; it really means a lot to our team. We always work hard to go above and beyond for our customers, so your comments really help reinforce our efforts.

Once again, thank you so much for such a great review, and if you have any questions, please don’t hesitate to contact our support team at support@onport.com. Have a great day!

Your Onport Team.

Verified User in Apparel & Fashion
AA
Small-Business (50 or fewer emp.)
"100% recommended for marketplace automation!"
What do you like best about Onport?

First and foremost, I was amazed by the seamless product catalogue import feature, which effortlessly integrated all vendors' products into one centralised system. This eliminated the need for manual data entry and saved me a tremendous amount of time. Moreover, the order routing and payment automation functionality of Onport makes the entire process very efficient. I highly recommend Onport to anyone looking to streamline their marketplace operations. Review collected by and hosted on G2.com.

What do you dislike about Onport?

I did not experience any negatives so far :) Review collected by and hosted on G2.com.

Response from Lorcan Henry of Onport

Hey there!

Thanks for taking the time to leave us a review, feedback really helps us grow and understand how our customer use our platform so thanks for that!

It's great to hear that Onport has helped automate so many of your operations, our goal has always been to streamline such operations so we can empower companies to grow.

If you have any further questions, please reach out to our support team at support@onport.com. Thank you and have a great day!

Your Onport Team.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Superb customer service and infrastructure"
What do you like best about Onport?

The superb customer service team. We particularly like having a dedicated consultant (Daniel Orge) that we liaise with on a weekly basis, who explains everything in a succinct and non-tech manner. Review collected by and hosted on G2.com.

What do you dislike about Onport?

The lack of a manual or reference guide. The links +screen recording are good but not sufficient enough. Review collected by and hosted on G2.com.

Response from Lorcan Henry of Onport

Hey there!

Thank you for the great review! We always appreciate feedback as it lets us understand how our customers experience our solution.

It's great to hear that our Customer Success team has been able to help you with your marketplace journey; our team always works to deliver the best possible solutions to our customers. It's also great to hear that Onport's automation software has been a great benefit to your business.

If you have any further questions, please feel free to reach out to our support team. Thank you, and have a great day!

Your Onport Team.

Ella P.
EP
Small-Business (50 or fewer emp.)
"Cream of the Crop!"
What do you like best about Onport?

Onport is the cream of the crop when it comes to marketplaces and automating tedious processes. As someone who has tried countless platforms claiming seamless integration, I can affirm that Onport stands unwavering in its mission to sync more than just Shopify stores. Not only do they provide automated payments but also feature options such as synced pictures with product descriptions & tags - all enhanced by monthly updates! The icing on this proverbial cake are their comprehensive guides designed for effortless navigation which make onboarding a breeze; not to mention reliable customer service catering exclusively to your individual needs - no one-size-fits-all mentality here folks!. We love using OnPort so much we'd definitely recommend giving them a try! Review collected by and hosted on G2.com.

What do you dislike about Onport?

Tapping into a presence in Australia could be the missing link to expanding on port business on an international level.

Before taking that next step, make sure you get up-to-speed with all the details - learning from afar isn't easy, but overcoming time zone hurdles is doable. Explore what this program offers and maximise its potential! Review collected by and hosted on G2.com.

Response from Lorcan Henry of Onport

Hey, Plants in a box!

Firstly, thanks for taking the time to leave a review, feedback helps us understand how our customers experience our platform and allows us to ensure the best possible offering for our customers.

Secondly….wow, what a review. Thank you so much for such a glowing review, it’s a great validation of all our team's efforts to provide the best possible experience for our customers. It is great to hear that Onport and its features have been so beneficial to your business, this is our core objective for all our customers so your review has confirmed that we are on the right track so thank you for that.

If you have any further questions, please don’t hesitate to reach out to us via support@onport.com. Thanks and have a great day!

The Onport Team.

Verified User in Apparel & Fashion
AA
Small-Business (50 or fewer emp.)
"Excellent partner, I will definitely recommend it"
What do you like best about Onport?

I like working with Onport because they are always willing to accommodate our requests and challenge processes to optimise operation. This allows the partnership to continuously develop. Review collected by and hosted on G2.com.

What do you dislike about Onport?

Sometimes problems are solved in a longer time, but I think it is due to the large amount of work and the small team. Review collected by and hosted on G2.com.

Response from Lorcan Henry of Onport

Hey there!

Thanks for taking the time out of your day to leave a review; they really help us understand how our customers use our Platform and in which areas they find the most value.

It's great to hear that Onport has been a great partner for your business; we always strive to deliver the best possible results for our customers and to help their companies to grow.

If you have any further questions, please reach out to our support team at support@onport.com. Thank you, and have a great day!

Your Onport Team.

Giovanni F.
GF
Small-Business (50 or fewer emp.)
"Great solution for dropshipping businesses, 100% approved!"
What do you like best about Onport?

Efficient Order Automation

Great Customer Service Review collected by and hosted on G2.com.

What do you dislike about Onport?

Price could be a little bit high for small businesses Review collected by and hosted on G2.com.

Response from Lorcan Henry of Onport

Hey Giovanni!

Thanks for taking the time to leave a review, feedback informs us of how our customers experience our platform and how we are doing in general, thank you for that!

It's great to hear that Onport allows you to streamline your order-routing processes; it's a core part of our offering to help remove pain points for our customers.

Thank you for the great review, and if you have any further questions, please contact our team at support@onport.com. Thanks, and have a great day!

The Onport Team.

Beatriz A.
BA
Digital Marketing and Operations
Small-Business (50 or fewer emp.)
"Essential tool for small/medium Marketplaces to thrive"
What do you like best about Onport?

Jetti is an essential tool for us as a small startup with limited resources to manage it all. It saved us so much time in updating prices, inventory, images, order management, and payments - now everything happens automatically and in real-time. Set up was easy, publishing products is a great feature and the vendors were very happy with the setup as well. Definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about Onport?

The onboarding part was too quick for us. Some issues were later revealed that it was just something missing from the early setup. Also seems like Jetti has a ton of interesting features but without any additional training, we are not aware of all its possibilities. Review collected by and hosted on G2.com.

Response from Lorcan Henry of Onport

Hey Beatriz!

Thank you for taking the time to give us some valuable feedback about Onport and how we can continue to improve our offering.

It's great to hear that Onport has managed to automate so many processes for your business and saved you valuable time and money, this is the strongest possible validation for all our hard work so thank you for that. Our onboarding system is something we are continuously trying to improve and make as straightforward as possible for our clients.

If you have any questions, please don't hesitate to ask at support@onport.com. Thank you and have a great day.

Your Onport Team.

David K.
DK
Founder
Small-Business (50 or fewer emp.)
"Excellent account management service"
What do you like best about Onport?

The account management team was very helpful and flexible with my business needs. I use inventory management and payment export primarily. I have no comparison with competitors Review collected by and hosted on G2.com.

What do you dislike about Onport?

Nothing is missing from this product. I'm satisfied with what it offers. It occasionally is a little glitchy but a refresh usually takes care of it. That would be my improvement. Review collected by and hosted on G2.com.

Response from Lorcan Henry of Onport

Hey David,

Thank you for taking the time to leave a review, it’s always great to hear feedback about Onport and how we can as a team can improve our service.

It's fantastic to hear that Onport benefited your business and helped you save money with your dropshipping operations. If you ever have any questions regarding the platform, please do not hesitate to ask at support@onport.com. Thanks and have a great day!

Your Onport Team.

Verified User in Apparel & Fashion
UA
Small-Business (50 or fewer emp.)
"Dropship made easy!"
What do you like best about Onport?

Jetti allows brands of any size to be able to easily create a marketplace on their site and allow dropship capabilities. Review collected by and hosted on G2.com.

What do you dislike about Onport?

Jetti has a lot of different options for setup. This allows a great deal of flexibilty in the type of partnerships you can have, but it can certainly be overwhelming at first. Review collected by and hosted on G2.com.

Response from Lorcan Henry of Onport

Hey,

Thank you for taking the time to leave a review, doing so helps us here at Onport to understand better how we are doing and how we can improve our offering.

It is great to hear that Onport has helped to improve your operations. Thank you and if you have any questions, please don't hesitate to reach out to us via our support email. Thanks and have a great day.

Your Onport Team.

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