# Onport Reviews **Vendor:** Onport **Category:** [Marketplace Software](https://www.g2.com/categories/marketplace) **Average Rating:** 4.6/5.0 **Total Reviews:** 13 ## About Onport Onport is an ecommerce Marketplace and Dropshipping Platform - Powering companies to leverage the marketplace and dropshipping model with next-generation composable technology. Onport enables the Marketplace & Dropshipping ecosystem to thrive through connectivity with future-proof automation. It allows Retailers and Brands to create, set up, launch, and scale their online businesses. Designed to be flexible, it can accommodate both those seeking an out-of-the-box solution and, through an API with +3.000 endpoints, those who require a more flexible implementation. From growing SMBs to well-established Enterprise level companies, its composable and adaptive infrastructure was designed to be a reliable partner for the growth of any ecommerce company. 200+ companies in the ecommerce space are future-proofing their business with a solution trusted by brands such as Naduvi, Air Stream, Ivalo, &Open, Stadium Goods, and Cariuma. ## Onport Pros & Cons **What users like:** - Users commend Onport's **stellar customer support** , which simplifies managing a multi-brand marketplace effectively. (1 reviews) - Users appreciate the **ease of multi-brand marketplace integration** with Onport, enhancing scalability and efficiency. (1 reviews) - Users praise the **user-friendly interface** of Onport, making multi-brand marketplace management easy and efficient. (1 reviews) ## Onport Reviews ### 1. Onport makes running a large multi-brand marketplace possible (even with a very small team!) **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Onport?** I've worked with Onport for nearly 4 years and I would highly recommend working with Onport! Their customer service team is stellar and their training guides are brilliant. They make running a multi-brand marketplace easy and scalable! Thank you for a great 4 years working together! **What do you dislike about Onport?** Lack of new feature releases; although recently this was starting to improve. **What problems is Onport solving and how is that benefiting you?** Launched & ran a Marketplace operation for 3 years. ### 2. The ideal product, plus great people! **Rating:** 5.0/5.0 stars **Reviewed by:** Cullen S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2023 **What do you like best about Onport?** Onport is magic for dropshipping marketplaces - it just handles everythng in a totally automated way! We can host 11,000 products from 120 brands on our site with a very small team because Onport just does everything--syncs products, inventory, pricing, shipping, payment from customers to us to brands, etc.... It's a must-have for dropshipping marketplaces. On top of that, the team is exceptionally great to work with. They went above and beyond to help us when our company was experiencing a rough time. So it's just an outstanding, rare mix of a great product, plus a really committed and caring team. 10/10, highly recommend. **What do you dislike about Onport?** It's really great; have nothing negative to say. **What problems is Onport solving and how is that benefiting you?** Onport solves... *all* the problems of dropshipping! It fully automates the process so it's incredibly easy for you and for the brands whose products you have on your site. **Official Response from Lorcan Henry:** > Hey Cullen, Wow! What a review! Thank you so much for such a glowing recommendation; it really means a lot to our team. We always work hard to go above and beyond for our customers, so your comments really help reinforce our efforts. Once again, thank you so much for such a great review, and if you have any questions, please don’t hesitate to contact our support team at support@onport.com. Have a great day! Your Onport Team. ### 3. 100% recommended for marketplace automation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Onport?** First and foremost, I was amazed by the seamless product catalogue import feature, which effortlessly integrated all vendors' products into one centralised system. This eliminated the need for manual data entry and saved me a tremendous amount of time. Moreover, the order routing and payment automation functionality of Onport makes the entire process very efficient. I highly recommend Onport to anyone looking to streamline their marketplace operations. **What do you dislike about Onport?** I did not experience any negatives so far :) **What problems is Onport solving and how is that benefiting you?** I am operating a Benefit marketplace for sustainable eco-friendly start ups. I used Onport for end-to-end automation: product catalogue imports, order routing, tracking synchronisation, some payment automation. For my business it would be impossible to do this manually due to specifics of the vendor's businesses (low stocks as part of the sustainable business philosophy and continued updates to the catalogues). **Official Response from Lorcan Henry:** > Hey there! Thanks for taking the time to leave us a review, feedback really helps us grow and understand how our customer use our platform so thanks for that! It's great to hear that Onport has helped automate so many of your operations, our goal has always been to streamline such operations so we can empower companies to grow. If you have any further questions, please reach out to our support team at support@onport.com. Thank you and have a great day! Your Onport Team. ### 4. Superb customer service and infrastructure **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Onport?** The superb customer service team. We particularly like having a dedicated consultant (Daniel Orge) that we liaise with on a weekly basis, who explains everything in a succinct and non-tech manner. **What do you dislike about Onport?** The lack of a manual or reference guide. The links +screen recording are good but not sufficient enough. **What problems is Onport solving and how is that benefiting you?** Onport solves the problem of connecting to different platforms. In a previous position, we used to forward orders manually to each vendor, but Onport elminites all that admin work. **Official Response from Lorcan Henry:** > Hey there! Thank you for the great review! We always appreciate feedback as it lets us understand how our customers experience our solution. It's great to hear that our Customer Success team has been able to help you with your marketplace journey; our team always works to deliver the best possible solutions to our customers. It's also great to hear that Onport's automation software has been a great benefit to your business. If you have any further questions, please feel free to reach out to our support team. Thank you, and have a great day! Your Onport Team. ### 5. Cream of the Crop! **Rating:** 5.0/5.0 stars **Reviewed by:** Ella P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Onport?** Onport is the cream of the crop when it comes to marketplaces and automating tedious processes. As someone who has tried countless platforms claiming seamless integration, I can affirm that Onport stands unwavering in its mission to sync more than just Shopify stores. Not only do they provide automated payments but also feature options such as synced pictures with product descriptions & tags - all enhanced by monthly updates! The icing on this proverbial cake are their comprehensive guides designed for effortless navigation which make onboarding a breeze; not to mention reliable customer service catering exclusively to your individual needs - no one-size-fits-all mentality here folks!. We love using OnPort so much we'd definitely recommend giving them a try! **What do you dislike about Onport?** Tapping into a presence in Australia could be the missing link to expanding on port business on an international level. Before taking that next step, make sure you get up-to-speed with all the details - learning from afar isn't easy, but overcoming time zone hurdles is doable. Explore what this program offers and maximise its potential! **What problems is Onport solving and how is that benefiting you?** Automation is a no-brainer - it's smooth like butter from beginning to end, ensuring effortless set-up and payments. It's an easy choice for anyone looking for simplicity! **Official Response from Lorcan Henry:** > Hey, Plants in a box! Firstly, thanks for taking the time to leave a review, feedback helps us understand how our customers experience our platform and allows us to ensure the best possible offering for our customers. Secondly….wow, what a review. Thank you so much for such a glowing review, it’s a great validation of all our team's efforts to provide the best possible experience for our customers. It is great to hear that Onport and its features have been so beneficial to your business, this is our core objective for all our customers so your review has confirmed that we are on the right track so thank you for that. If you have any further questions, please don’t hesitate to reach out to us via support@onport.com. Thanks and have a great day! The Onport Team. ### 6. Excellent partner, I will definitely recommend it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Onport?** I like working with Onport because they are always willing to accommodate our requests and challenge processes to optimise operation. This allows the partnership to continuously develop. **What do you dislike about Onport?** Sometimes problems are solved in a longer time, but I think it is due to the large amount of work and the small team. **What problems is Onport solving and how is that benefiting you?** We use Onport as a platform to integrate shops from different suppliers and to send orders to them. It allows us to have several partner brands without owning any stock, which allows us to work smoother and more freely. **Official Response from Lorcan Henry:** > Hey there! Thanks for taking the time out of your day to leave a review; they really help us understand how our customers use our Platform and in which areas they find the most value. It's great to hear that Onport has been a great partner for your business; we always strive to deliver the best possible results for our customers and to help their companies to grow. If you have any further questions, please reach out to our support team at support@onport.com. Thank you, and have a great day! Your Onport Team. ### 7. Great solution for dropshipping businesses, 100% approved! **Rating:** 4.5/5.0 stars **Reviewed by:** Giovanni F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Onport?** Efficient Order Automation Great Customer Service **What do you dislike about Onport?** Price could be a little bit high for small businesses **What problems is Onport solving and how is that benefiting you?** Onport has helped us to automate orders with our suppliers, so that we do not need any inventory **Official Response from Lorcan Henry:** > Hey Giovanni! Thanks for taking the time to leave a review, feedback informs us of how our customers experience our platform and how we are doing in general, thank you for that! It's great to hear that Onport allows you to streamline your order-routing processes; it's a core part of our offering to help remove pain points for our customers. Thank you for the great review, and if you have any further questions, please contact our team at support@onport.com. Thanks, and have a great day! The Onport Team. ### 8. Essential tool for small/medium Marketplaces to thrive **Rating:** 5.0/5.0 stars **Reviewed by:** Beatriz A. | Digital Marketing and Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **What do you like best about Onport?** Jetti is an essential tool for us as a small startup with limited resources to manage it all. It saved us so much time in updating prices, inventory, images, order management, and payments - now everything happens automatically and in real-time. Set up was easy, publishing products is a great feature and the vendors were very happy with the setup as well. Definitely recommend it. **What do you dislike about Onport?** The onboarding part was too quick for us. Some issues were later revealed that it was just something missing from the early setup. Also seems like Jetti has a ton of interesting features but without any additional training, we are not aware of all its possibilities. **Recommendations to others considering Onport:** Ask for a demo session. And depending on which platform you come from check with Jetti about the latest updates. They were primarily ready for Shopify and some features came later for woocommerce for example. **What problems is Onport solving and how is that benefiting you?** Jetti helped having a real-time connection with all our vendors' product info, meaning: updated access to inventory, retail price, and notifications every time the vendors have new products. Saved us so many emails. The order management also works smoothly. The customer buys with us and we get access to when and how the dropshipping is made by the vendor, all automatic. **Official Response from Lorcan Henry:** > Hey Beatriz! Thank you for taking the time to give us some valuable feedback about Onport and how we can continue to improve our offering. It's great to hear that Onport has managed to automate so many processes for your business and saved you valuable time and money, this is the strongest possible validation for all our hard work so thank you for that. Our onboarding system is something we are continuously trying to improve and make as straightforward as possible for our clients. If you have any questions, please don't hesitate to ask at support@onport.com. Thank you and have a great day. Your Onport Team. ### 9. Excellent account management service **Rating:** 4.5/5.0 stars **Reviewed by:** David K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about Onport?** The account management team was very helpful and flexible with my business needs. I use inventory management and payment export primarily. I have no comparison with competitors **What do you dislike about Onport?** Nothing is missing from this product. I'm satisfied with what it offers. It occasionally is a little glitchy but a refresh usually takes care of it. That would be my improvement. **Recommendations to others considering Onport:** I have no recommendations. **What problems is Onport solving and how is that benefiting you?** I use Jetti for inventory management and dropshipping with partners. I am benefitting financially in that I'm dropshipping rather than maintaining large inventory. **Official Response from Lorcan Henry:** > Hey David, Thank you for taking the time to leave a review, it’s always great to hear feedback about Onport and how we can as a team can improve our service. It's fantastic to hear that Onport benefited your business and helped you save money with your dropshipping operations. If you ever have any questions regarding the platform, please do not hesitate to ask at support@onport.com. Thanks and have a great day! Your Onport Team. ### 10. Dropship made easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Onport?** Jetti allows brands of any size to be able to easily create a marketplace on their site and allow dropship capabilities. **What do you dislike about Onport?** Jetti has a lot of different options for setup. This allows a great deal of flexibilty in the type of partnerships you can have, but it can certainly be overwhelming at first. **What problems is Onport solving and how is that benefiting you?** Jetti allows us to sell other brand's products on our site without having to hold inventory. It's very low risk. **Official Response from Lorcan Henry:** > Hey, Thank you for taking the time to leave a review, doing so helps us here at Onport to understand better how we are doing and how we can improve our offering. It is great to hear that Onport has helped to improve your operations. Thank you and if you have any questions, please don't hesitate to reach out to us via our support email. Thanks and have a great day. Your Onport Team. ### 11. Must have for droppshipping with Shopify! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Onport?** Jetti has been great at freeing up so much of our time as we manage all of our vendor orders and payments. Automation in this area works smoothly once fully set up! **What do you dislike about Onport?** Jetti can be a bit intimidating to set up/use at first but is very intuitive to use after you spend a short time in all of the modules. The support team & online resources have been very valuable. **What problems is Onport solving and how is that benefiting you?** Jetti has been indispensable to growing our business with dropship vendors while automating processes that normally are very time-consuming when working with several vendors. This gives us the greatest product options for our customers! **Official Response from Lorcan Henry:** > Hey there! Firstly, thanks for taking the time to leave a review, we appreciate all feedback we get on our platform as it helps to let us know how we are doing so thank you! It's great to hear that Onport has saved your dropshipping operations valuable time, that is our core objective so it is great to hear that Onport is providing that value for you. Thank you so much for leaving a review and if you have any questions, please feel free to ask at support@onport.com. Have a great day. Your Onport Team. ### 12. Overall positive experience for a Marketplace **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Onport?** Easy syncing of products and order flow process. **What do you dislike about Onport?** The price for small businesses is quite expensive. Support being in the UK made the response times take longer. **Recommendations to others considering Onport:** If you are looking for really quick support, this is not the platform for you. **What problems is Onport solving and how is that benefiting you?** Having a full third party Marketplace software was extremely helpful to setup my business. **Official Response from Lorcan Henry:** > Hey there, Thanks for taking the time to leave a review; it really helps us understand how our customers experience our platform and how we can continue to refine our product. We are working continuously to further improve our support offering and we have taken your feedback on board. It's great to hear that you have found our product syncing and order flow features beneficial to your business, we always aim to ensure our solutions make the lives of our customers easier. If you have any further questions, feel free to reach out to us via support@onport.com. Thank you. Your Onport Team. ### 13. Jetti has been a great addition to our tech stack **Rating:** 4.5/5.0 stars **Reviewed by:** Drew E. | Customer Success Manager **Reviewed Date:** February 23, 2022 **What do you like best about Onport?** Support has been fantastic, if needed. Development is continueous. They always seem to be rolling out new features. **What do you dislike about Onport?** We were a fairly early adopter. Pricing tiers have gone up considerably. **What problems is Onport solving and how is that benefiting you?** Order submission to our various vendors. Inventory feeds syncing to Shopify. **Official Response from Lorcan Henry:** > Hey there Drew! Firstly, thanks for taking the time to leave a review; we appreciate all feedback we get on our platform as it helps to let us know how we are doing, so thank you! It's great to hear that Onport has managed to develop in tandem with your business, we always seek to ensure that our product is up-to-date with the requirements of our customers, so it is great to hear that Onport is providing that value for you. Thank you so much for leaving a review, and if you have any questions, please feel free to ask at support@onport.com. Thanks. Your Onport Team. - [View Onport pricing details and edition comparison](https://www.g2.com/products/onport/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+20%3A46%3A56+-0500&secure%5Bsession_id%5D=b6256b01-ad6d-417a-bf91-26bdce54e7e9&secure%5Btoken%5D=7ea8e39fff90dd26cb39032ed57532d8d3e9862cfebe510ba070e5fd74fc47a3&format=llm_user) ## Onport Features **Product Sales** - Product Search - Product Filters **Customer Tools** - Real-time Shipping Calculators **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Localization** - Multi-currency Support **Software Offering** - Standalone ## Top Onport Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (572 reviews) - [Sellvia](https://www.g2.com/products/sellvia/reviews) - 4.8/5.0 (191 reviews) - [Easyship](https://www.g2.com/products/easyship/reviews) - 4.4/5.0 (171 reviews)