# Zapro Reviews **Vendor:** Zapro **Category:** [Spend Management Software](https://www.g2.com/categories/spend-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 14 ## About Zapro Zapro enables organizations to make procurement operations easier, enhance vendor relationships, and have full visibility into contracts with the help of AI-based automation and centralized workflows. Procurement Management: Use intelligent workflows, get real-time spend visibility, and have better control across departments to expedite purchase processes from applying for purchases to approvals. Through centralized procurement management, you can reduce manual effort, increase efficiency, and make purchasing decisions more quickly. Vendor Management: Manage supplier onboarding, documentation, communication, and performance all from one platform. Create a centralized vendor repository, minimize compliance risks, and develop supplier relationships that are stronger thanks to increased transparency and collaboration. Contract Management: A contract repository which is secure allows one to keep, organize, track, and administer all contracts. You also get automated notifications for renewals and expirations, contract search instantly with AI-based search, and visibility into obligations, clauses, and compliance is greatly improved. AI-Based Insights: Use AI to recognize risks, extract relevant contract data, automate workflows, and produce actionable insights for procurement as well as vendor operations. You will get rid of monotonous manual work and decision-making will be enhanced with intelligent automation. Centralized Visibility: Procurement, vendor and contract data are brought together in one platform that allows different teams such as legal, procurement, finance, and operations to collaborate. Efficiency is Core: ERP, finance, CRM and e-signature systems work smoothly with Zapro.ai, the integrations make data synchronization seamless and you get to keep your operation running without any interruption. Security Standards of the Highest Level: With Zapro.ai, security is always first with features such as role-based access controls, audit trails, encrypted data storage, and infrastructure oriented towards compliance that protect sensitive business ​‍​‌‍​‍‌​‍​‌‍​‍‌information. ## Zapro Pros & Cons **What users like:** - Users admire Zapro for its **efficiency in automating AP tasks** , significantly enhancing productivity and decision-making capabilities. (8 reviews) - Users value the **automation features** of Zapro, enhancing efficiency and simplifying accounts payable processes significantly. (7 reviews) - Users commend the **ease of use** of Zapro, praising its intuitive interface and seamless integration for efficiency. (7 reviews) - Users praise Zapro for its **seamless process automation** , enhancing efficiency and reducing repetitive tasks effortlessly. (5 reviews) - Users enjoy the **automated approval workflows** in Zapro, which significantly enhance purchasing efficiency and visibility. (4 reviews) - Decision Making (4 reviews) - Features (4 reviews) - Accounts Payable Efficiency (3 reviews) - Control Features (3 reviews) - Customer Support (3 reviews) **What users dislike:** - Users note the **limited functionality** of Zapro, particularly in the analytics and contracts authoring modules. (2 reviews) - Users note the **missing features** in Zapro, particularly the limited analytics and lack of contract authoring modules. (2 reviews) - Users note that the **learning curve** could be eased with better customer support and training resources. (1 reviews) - Users find some advanced features **difficult to navigate** , but overall, the tool enhances productivity significantly. (1 reviews) - Users find some of the **advanced features difficult to navigate** , which can complicate the user experience occasionally. (1 reviews) - Poor Customer Support (1 reviews) ## Zapro Reviews ### 1. HOW ACCOUNT PAYABLE CAN BE AUTOMATED - LOOK AT ZAPRO **Rating:** 4.5/5.0 stars **Reviewed by:** Vijay M. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Zapro?** The accounts payable automation tool with procurement modules has been an amazing productivity booster for our AP team. The tool is incredibly easy to use and has allowed us to automate many of our AP tasks, such as invoice processing, without sacrificing accuracy or efficiency. The procurement module is also fantastic, allowing us to manage purchase orders and track orders and delivery with ease. Additionally, the customer support team has been very responsive and helpful whenever we've had questions or issues. Overall, this tool has been a great investment for our organization and has significantly improved our AP processes. **What do you dislike about Zapro?** Some of the more advanced features can be a bit difficult to navigate at times. However, this is a minor issue and the tool has still proven to be a great productivity booster for our AP team. **What problems is Zapro solving and how is that benefiting you?** Accounts payable problmes geting resolved to Automation and this is saving our time, incresing the productivity and revenue. Clarity on Spend management, procurement and sourcing of vendors . **Official Response from Viswarthan Suresh:** > Thank you for taking the time to review, We greatly appreciate your feedback and are thrilled to hear that our tool has been a great productivity booster for your AP team. We're committed to ensuring that our software meets the needs of our customers, and we value your input in helping us achieve that goal. Please feel free to reach out to our support team. We're here to assist you and make your journey with our software even more successful. Thank you once again for your valuable review. ### 2. Very Intuitive and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Vicky V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Zapro?** Very intuitive and easy to navigate, making it simple to process invoices and manage payments. The pricing and implementation model of the software is a huge plus, especially given its functional depth and ease of use. Additionally, the customer support team has been very responsive and helpful in guiding us through any issues we've had. Overall, we highly recommend this tool for anyone looking to streamline their AP processes. **What do you dislike about Zapro?** Some of the reporting features could be more robust. However, given the affordability and ease of use of the tool, this is a minor issue; think about offering startup discounts **What problems is Zapro solving and how is that benefiting you?** Some of the reporting features could be more robust. However, given the affordability and ease of use of the tool, this is a minor issue; think about offering startup discounts ### 3. "Game-Changer for AP and Procurement Management" **Rating:** 5.0/5.0 stars **Reviewed by:** Abrar A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Zapro?** Game-changer for our AP and procurement management. Procurement module integration has allowed us to manage our procurement processes more efficiently, saving us valuable time and resources. The functional depth of the tool is impressive, and we appreciate the ease of use and affordability of the solution. The customer support team has been very helpful and responsive, providing assistance whenever we've had any questions or concerns. **What do you dislike about Zapro?** Some of the customization options could be better, but, given the overall value and of the tool, this is a minor issue that does not affect the overall positive experience. The tool has been a game-changer for our AP and procurement teams, allowing us to streamline our processes and save valuable time and resources **What problems is Zapro solving and how is that benefiting you?** AP automation ### 4. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kamila F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Zapro?** The perfect blend of simplicity and power at the right price.Smooth implementation, no workflow disruption.Clean, logical interface simplifies learning curve.Automates our entire AP process with ease and efficiency.Built-in controls and exception handling exceed our rigorous security and compliance standards.Real time data, reporting and monitoring provide visibility we never had.Their support is unmatched. Exceeded hopes for hard and soft dollar savings.Nothing else compares, wished we switched sooner! **What do you dislike about Zapro?** The only issue I have is the lack of contracts authoring modules. However, the customer support team was very helpful in resolving any issues that we had and the tool has proven to be very efficient and effective in streamlining our procurement processes. **What problems is Zapro solving and how is that benefiting you?** Zapro has minimized our company's work flow time leading us to spend more quality time on production with good results **Official Response from Viswarthan Suresh:** > We're delighted to hear that our customer support team has been helpful in resolving any issues you encountered. We appreciate your feedback regarding the lack of contracts authoring modules. We understand that this feature is important to you and we are constantly working to enhance our software's capabilities. If you have any additional suggestions or requirements, please don't hesitate to reach out to our support team. We appreciate your trust in our product and look forward to serving you with even more enhancements in the future. ### 5. Efficient and Affordable AP Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Jeyaprabha V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Zapro?** Very user-friendly and allowed us to automate many of our AP tasks, saving us valuable time and effort. Additionally, the tool's affordability is a huge plus. The customer support team has been very helpful and responsive, providing assistance whenever we've had any questions or concerns. Overall, we highly recommend this tool for anyone looking to streamline their AP processes. **What do you dislike about Zapro?** Price was only collected in USD, please support payments in local currency **What problems is Zapro solving and how is that benefiting you?** Efficient and Affordable AP Automation ### 6. Effective Procurement Module Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Zapro?** Zapro has optimized our company's operational efficiency which has enabled us to allocate more resources to production with significantly improved outcomes. The procurement module integration with the accounts payable automation tool has been incredibly effective in our procurement and AP processes. Procurement module is easy to use and allows us to manage purchase orders, track orders and delivery, and reports quickly and easily. Integration with the AP automation tool is seamless and allows us to process invoices quickly and accurately. This integration has saved us a lot of time and effort in managing our procurement and AP tasks separately. **What do you dislike about Zapro?** User interface could be more colorful in some areas, but thats just trivial. I wish customer support team could speak in German. **What problems is Zapro solving and how is that benefiting you?** As a company, we have found that Zapro has helped us to solve many operational inefficiencies. With Zapro's procurement module integration with the accounts payable automation tool, we have been able to address issues in our procurement and AP processes. Zapro's procurement module is incredibly user-friendly, allowing us to manage purchase orders, track orders and delivery, and generate reports quickly and easily. The integration with the AP automation tool has been seamless, allowing us to process invoices quickly and accurately. Zapro has saved us a significant amount of time and effort by streamlining our procurement and AP tasks. Overall, Zapro has enabled us to optimize our business processes, which has resulted in improved outcomes for our company. ### 7. Affordable Solution for AP and Procurement **Rating:** 5.0/5.0 stars **Reviewed by:** Tamil A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Zapro?** 100% ROI within 4 months!!. Despite the lower price point, the tool is still very effective and efficient, allowing us to manage purchase orders, track orders and delivery, and process invoices quickly and accurately. procurement module is easy to use and has allowed us to manage our procurement process with ease. The customer support team has also been very helpful and responsive whenever we've had questions or issues. Overall, this product has been a great value for our company and has significantly improved our procurement and AP processes. **What do you dislike about Zapro?** Analytics module could be done better, may we are using the early access **What problems is Zapro solving and how is that benefiting you?** Account Payable Automation ### 8. Accounts Payable Process Made easy with user friendly interface and seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Nishanthan R. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Zapro?** Zapro’s AP automation software has a user-friendly interface that makes it easy for users to navigate and leverage its functionalities. The software seamlessly integrates with existing accounting systems, ERPs, and financial management platforms, allowing for a smooth transition without disrupting the existing workflows. Zapro greatly improves the procurement efficiency. The automated purchase order generation and electronic approval features streamlines the accounts payable workflows and redu **What do you dislike about Zapro?** Guide videos can be added which would be helpful in learning more about the product use casse. No other concerns. **What problems is Zapro solving and how is that benefiting you?** Zapro is solving Accounts Payable Processes by automating with help of Artificial Intelligence and Machine Learning. ### 9. AP Relief at Last! Where Have You Been? **Rating:** 4.5/5.0 stars **Reviewed by:** N N. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Zapro?** Like finding a diamond in the rough. Affordable, comprehensive solution.Minimal IT effort required, learned quickly.Consolidated chaotic paper chase into streamlined electronic workflow. Approved invoices and payments at our fingertips. No more chasing down late penalties or lost documents. Real time dashboard shows AP health in a glance.Customized to our unique policies, scaleable to volume.Support that feels like an extension of our team.Saved more money than predicted and brought order from chaos.What a find! **What do you dislike about Zapro?** If we can go live within 1-2 days that would be great, rest all is awesome, kudos to the team **What problems is Zapro solving and how is that benefiting you?** AP processes with Finly & experience faster payments ### 10. Affordable and Effective e-Procurement Software **Rating:** 4.0/5.0 stars **Reviewed by:** Harish K. | Search Engine Optimization Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Zapro?** Zapro's e-Procurement software has brought tremendous efficiency to our AP team. The automated approval workflows have accelerated purchasing process for our marketing approvals. Additionally, the real-time visibility into invoice statuses has improved the AP processes for our finance team. **What do you dislike about Zapro?** The analytics module can be improved. We are using an early version with limited functionality. I think additional features will be added as the product expands. **What problems is Zapro solving and how is that benefiting you?** Zapro is streamlining approval and invoice processing with the allocated budget. These features are helping our finance team automate invoices and other relevant workflows. ### 11. Comprehensive Reporting and Analytics for Effective Spend Management **Rating:** 4.5/5.0 stars **Reviewed by:** Saravana P. | Content Creator , Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Zapro?** Keeping track of AP performance and identifying improvement areas is crucial for strategic decision-making. Zapro's AP automation software offers robust reporting and analytics features. It provides real-time dashboards, customizable reports and KPIs to gain insights into invoice processing, approval cycles, vendor performance, and more. These analytics features will empower you to make data-driven decisions and continuously enhance your AP processes **What do you dislike about Zapro?** Customer support can be improved further along with comprehensive training modules. **What problems is Zapro solving and how is that benefiting you?** Zapro is automating AP processes and it helps in managing the data efficiently. ### 12. User Friendly and Functional App Automated Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Zapro?** Streamlined, intuitive interface. Automates approval workflow. Saves time, decreases errors. Overall increased efficiency and productivity. Would recommend **What do you dislike about Zapro?** None that i can think off, may be in future will post review here **What problems is Zapro solving and how is that benefiting you?** User-Friendly and Functional APP Automation Solution ### 13. “Innovative App Simplifies Accounts Payable” **Rating:** 5.0/5.0 stars **Reviewed by:** Sumesh G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Zapro?** Simple yet smart solution. Customizable,scalable. Seamless integration.Reduces repetitive tasks.Affordable, easy to implement. Improved controls and visibility. Thrilled with results **What do you dislike about Zapro?** Promising software, yet to see the negatives, strong customer support **What problems is Zapro solving and how is that benefiting you?** To reduce repetitive tasks. ### 14. Simplified Supplier Management Process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Zapro?** Zapro's e-procurement solution has simplified our supplier management processes. It offers centralised vendor information, contract management features, and performance tracking. It is an essential tool for effective supplier relationship management under one roof. **What do you dislike about Zapro?** Zapro perfectly suited our needs so far. No Complaints. **What problems is Zapro solving and how is that benefiting you?** Zapro has made our supplier management process more efficient and effective. - [View Zapro pricing details and edition comparison](https://www.g2.com/products/zapro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+11%3A38%3A01+-0500&secure%5Bsession_id%5D=442c78ae-079f-4566-b5fa-de11baa29d58&secure%5Btoken%5D=383e127285b0930b3d3752317f11dbcafeeede58f387d1129db100c7d7bfc248&format=llm_user) ## Zapro Features **Setup** - Data - Approvals - Alignment **Planning** - Processes - Contracts - Content - Requisition **Invoice Management** - Capture - Supplier Portal - Repository **Supplier Marketplace** - Library - Categorization - Data Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Performance** - KPIs - Benchmarks - Forecasting - Savings **Execution** - Sourcing - Purchasing - Invoicing **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Contract Management** - Compliance - Revenue - Negotiations **Analytics** - Visibility - Performance - Spend **Analytics** - Due Dates - Benchmarking - KPIs **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Data Collection** - Spend - Compliance Reports - Savings **Integration** - Accounting - Payment Integration - ERP **Reporting** - Real time - Multiple Views - Export - Budgets **Project Management** - Dashboard - Repository - Lifecycle **Agentic AI - Procure to Pay** - Multi-step Planning **Payments** - Vendor - Recurring - Employee Reimbursements - ACH **Agentic AI - Strategic Sourcing** - Multi-step Planning - Cross-system Integration - Adaptive Learning **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Agentic AI - Spend Management** - Proactive Assistance **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Zapro Alternatives - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,913 reviews) - [Procurify](https://www.g2.com/products/procurify/reviews) - 4.6/5.0 (365 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews)