Infocon Systems Reviews & Product Details

I appreciate Infocon Systems for its reliability, consistency, and accuracy in meeting our EDI needs. The system is easy to use and user-friendly, which makes my work straightforward. I like their excellent customer service; their support is prompt with replies and solutions when there are issues or questions. Their EDI portal integrates well with outside vendors. They also integrate smoothly with other software like Salesforce for sales order processing and invoicing and QBO for invoicing orders. The initial setup was relatively easy, thanks to their support team handling the onboarding of trading partners. Review collected by and hosted on G2.com.

There is nothing that I particularly dislike about Infocon. They've been consistent with their follow up and they do what they say they are going to do. Review collected by and hosted on G2.com.

We had an outstanding experience working with Infoconn Systems for our EDI implementation and ERP integration.

From the very beginning, their team demonstrated deep technical expertise, professionalism, and a clear understanding of retail compliance requirements. EDI integrations can often be complex and time consuming, especially when aligning with an existing ERP system, but Infoconn made the entire process seamless and efficient.

Their team worked closely with ours to ensure smooth mapping, testing, and validation across all required documents including POs, ASNs, invoices, and acknowledgements. They were highly responsive, proactive in identifying potential issues before they became problems, and extremely patient in walking us through technical details when needed.

What stood out most was their hands on support during integration into our ERP system. They took the time to understand our workflows and customized the setup to ensure everything functioned properly with minimal disruption to operations. The onboarding and go live process was organized, structured, and delivered on schedule. Review collected by and hosted on G2.com.

There were no issues with timing or any of their staff. Review collected by and hosted on G2.com.

Infocon Systems has made our EDI work so much easier. Their support team is quick to help and actually understands what we’re trying to do. Setting up new trading partners is smooth, and they take care of the technical work without making it complicated for us. Review collected by and hosted on G2.com.

I don’t have anything negative to point out. The service has been smooth, and whenever I’ve needed help, the team has handled it quickly and professionally. So far, everything has worked as expected. Review collected by and hosted on G2.com.

Infocon Systems really takes the stress out of EDI. Their team replies fast, fixes things quickly, and makes onboarding super smooth. The platform is reliable, the integrations work without drama, and whenever I need help, someone is actually there. Overall, it just feels easy working with them. Review collected by and hosted on G2.com.

Nothing to dislike. Everything has been smooth and straightforward so far. Review collected by and hosted on G2.com.

Infocon Systems made the whole process so easy. Their team took care of the tough parts, answered my questions quickly, and explained everything in plain language. It honestly feels like working with a helpful partner, not just a service provider. Review collected by and hosted on G2.com.

Honestly, there isn’t much to dislike. Sometimes the setup process took a little longer than I expected, but their team kept me updated and made sure everything was done right. Review collected by and hosted on G2.com.

I appreciate Infocon Systems for the seamless experience it provides through its outstanding customer service. The quick response from the team on any issues that arise is highly valuable, as it ensures efficient problem resolution. Additionally, the swift turnaround on integrations significantly enhances our operational processes, making them more efficient. The initial setup of Infocon Systems was hassle-free, and the team was incredibly supportive throughout the process, which I found very reassuring. Overall, these aspects contribute positively to my experience with Infocon Systems. Review collected by and hosted on G2.com.

I would like to see a more updated user interface. Review collected by and hosted on G2.com.

Infocon Systems made our EDI integration fast and hassle-free. I really appreciate how reliable the platform is with all our trading partners and how quickly their team responds whenever we need help. They make the whole process feel simple and manageable, which has been a huge relief for our team. Review collected by and hosted on G2.com.

So far, I haven’t encountered any major issues with Infocon Systems. Everything has been smooth and reliable. Review collected by and hosted on G2.com.

Infocon Systems offers advanced EDI features such as automated validations, real-time monitoring, and flexible integration options that simplify complex workflows. Review collected by and hosted on G2.com.

Nothing major so far; everything works as expected. Review collected by and hosted on G2.com.

I appreciate how Infocon Systems automates the PO receipt and ASN sending processes. This automation streamlines operations and ensures efficiency in handling purchase orders. The user interface of Infocon Systems is incredibly intuitive, making it easy for me to process our POs efficiently. These features enhance operational productivity, and the overall experience with Infocon Systems is positive, as reflected by my strong recommendation likelihood score of 10. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I am not a technical person, but Infocon Systems made EDI surprisingly easy to understand. The platform is web-based and super straightforward. It connected smoothly with our system and our retailers, and the setup was fast. We had new accounts running in about a week or two. If you are looking for an EDI solution that doesn’t require a tech background, this is a best choice. Review collected by and hosted on G2.com.

I wish the reporting was a bit better, and searching for things isn’t always as easy as it should be. Review collected by and hosted on G2.com.