Products

Pointel elevates customer experiences with the Genesys Cloud Adapter for Oracle CX Cloud, bridging these powerful systems so your contact center can handle real-time interactions efficiently and consistently. Oracle CX Cloud customers utilizing Oracle Cloud Marketing, Sales, Service, Social and CRM SaaS applications, who also rely upon Genesys Cloud for contact center solutions, can conveniently conjoin these systems by implementing the Pointel Adapter. Agents can engage customers across teleph

A guide/template for customers using both Genesys Cloud and Vonage Video solutions for their business. This solution enables contact centers in integrating Vonage Video room sessions as interaction widgets over Genesys Cloud ACD interactions.

Genesys Cloud for Virtual Agent by Google CCAI allows customers to leverage Google's Contact Center AI features to expand CX capabilities. Deployment of Google Dialogflow in combination with Genesys Cloud is a powerful combination for a variety of self-help applications with the possibility of routing to a customer service representative.

The PureInsights Configurable Dashboard and Call Detail Extractor Features are bundled together in a single subscription. The Configurable Dashboard features continuous updates in REAL TIME, alerts are color coded to quickly assess. The Dashboard is browser-based so it's accessible from anywhere, including moble.

ArmorVox is Auraya’s proprietary voice biometrics technology designed with advanced machine learning algorithms to identify and verify speakers in digital apps, browsers, AI bots, voice assistants, chat, contact centre, IVR and other digital channels.

The Zoho CRM Connector for Genesys Cloud is the out-of-the-box solution to integrate the Genesys Cloud voice channel inside Zoho CRM using the Embeddable Framework.

Exceed.ai is an AI assistant to your sales and marketing teams that enables you to scale lead capturing, qualification and nurturing via two-way email and website conversations.

Provide your customers with an exceptional experience while equipping your agent with intelligent audio solutions from Jabra. Our fully-integrated solution for Genesys Cloud increases agent productivity and improves the overall customer experience.

Genesis Mining is a technology company and the world's leading provider for Bitcoin and altcoin cloudmining. We offer our clients easy access to small, medium and large mining contracts. Multipool techniques are used to automatically convert altcoins to Bitcoin, which are daily transfered into customer wallets. Mining starts immediately after signing the contract.

The Oracle Engagement Cloud Connector for Genesys Cloud is the out-of-the-box solution to integrate all the Genesys Cloud channels inside Oracle Engagement Cloud (also known as Oracle Fusion) using the Genesys Cloud Embeddable Framework. This solution allows having Genesys Cloud embedded inside Oracle Engagement Cloud so always visible and accessible whatever interaction is managed by the agent.

GenesisAI's email marketing tool helps you generate leads, schedule meetings, and drive traffic by automatically building custom email servers and using AI to draft and send emails. We developed this cold email marketing tool after discovering that most mainstream email platforms (like Sendgrid and Mailchimp) suspend accounts that send cold emails. Alternative solutions, such as Instantly or Apollo, require excessive work for minimal output, often involving setting up dozens of domains and ofte

Lightico is a collaboration solution designed to help sell smarter and offer truly exceptional customer service.

Google Cloud Text-to-Speech is a powerful API that transforms written text into natural-sounding speech, leveraging advanced AI technologies. Designed to enhance user interactions, it enables applications and devices to communicate with users through lifelike audio responses. This service is ideal for creating engaging voice user interfaces, improving accessibility, and personalizing user experiences across various platforms. Key Features: - Extensive Voice and Language Options: Offers over 38

Brightmetrics is the only analytics service available for the PureCloud platform that allows you to navigate from the intrigue of high-level trends down to the details within discrete interactions.

The RxGENESYS pharmacy management system offers a progressive solution that is fully efficient, and backed by an entire suite of technology products designed to enhance any pharmacy's productivity.

Radarr is the world's most comprehensive social intelligence platform that helps marketers make better business decisions by collecting, augmenting and integrating social, online and Offline News, with Dow Jones Factiva, on one easy-to-use platform.

At Genesy, we are on a mission to revolutionize the way B2B sales and prospecting teams operate. Our cutting-edge lead generation technology streamlines the process, freeing up your salespeople to focus on what they excel at: selling to potential customers. With our powerful tool, you can avoid wasting time on manual prospecting and optimize your sales team's efforts to secure a predictable and scalable sales pipeline. Tired of manual lead generation and inaccurate contact information? Genesy

Agilysys InfoGenesis POS is a comprehensive point-of-sale solution tailored for the hospitality industry, including hotels, resorts, casinos, and food and beverage outlets. It offers a scalable and flexible platform that supports both fixed and mobile devices across Windows, Android, and iOS operating systems. Designed to enhance operational efficiency and elevate guest experiences, InfoGenesis POS integrates seamlessly with various property management systems and provides robust reporting capab

GenesisSolutions assists clients in a range of industries in Enterprise Asset Management

Collection of Stripe custom Data Actions expand the functionality of Genesys Cloud.