--- title: Radarr Reviews meta_title: 'Radarr Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 38 reviews by the users' company size, role or industry to find out how Radarr works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 38 scale: '5' date_modified: '2026-06-15' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Radarr Reviews **Vendor:** Genesys **Category:** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics) **Average Rating:** 4.6/5.0 **Total Reviews:** 38 ## About Radarr Radarr is an award-winning social & digital data analytics and big data platform company that specializes in social listening, research, and digital monitoring using AI and machine learning technologies. Radarr, previously known as Circus Social, was founded in Singapore in 2012. We help businesses make decisions from relevant social media & digital conversations in real-time using data visualizations, dashboards and insights reporting. We track publicly available data across social media, news, blogs, P2P platforms, forums, and several Asia-focused social networks. Our digital intelligence and social listening platform, Radarr, is used by the best-in-class mid to large-sized enterprises, including numerous Fortune 500 clients, across Asia and the world to visualise data with our Command Center and gain consumer insights with Radarr Research. ## Radarr Reviews ### 1. With radarr I gained good experience in listening to social networks based on topics **Rating:** 5.0/5.0 stars **Reviewed by:** Fortunato F. | Solutions Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Radarr?** omnichannel with Genesys Cloud on Facebook and X **What do you dislike about Radarr?** Integrate more social media channels like TikTok, Google Business Locations, and Pinterest **What problems is Radarr solving and how is that benefiting you?** Identify in real time the interaction with an influencer on X ### 2. The support team is helpful and fast response. **Rating:** 4.5/5.0 stars **Reviewed by:** Jelly C. | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Radarr?** Helpful and friendly support team. Provided complehensive data upon required. **What do you dislike about Radarr?** Minor mistakes in the report that may affect the accuracy of data. **What problems is Radarr solving and how is that benefiting you?** Reduce our work load in social media monitoring and analytics. ### 3. Comprehensive and easy to use Social Media Listening Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jean Nie L. | Customer Experience Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2023 **What do you like best about Radarr?** There are many SaaS that provides Social Media Listening. Personally, I find that Radarr provides the most accurate analysis based on keyword tracking and eliminates a lot of noise for us. **What do you dislike about Radarr?** The sentiment analysis for other languages such as Malay is less accurate at times. Perhaps the ML could be enhanced for this language because the majority of Malaysians post in Malay. **What problems is Radarr solving and how is that benefiting you?** Radarr allows us to track online VoC effortlessly. Most importantly, capture any posts before they go viral and have complete visibility of online sentiments. At times, we captured certain patterns and trends that allows us to create new services/products based on the insight. ### 4. Highly useful for social media analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Siddharth V. | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2023 **What do you like best about Radarr?** Easy to use and navigate UI. Efficient for social media analysis. Charts and figures are well designed and very responsive. Making reports for social media has become easier than ever. **What do you dislike about Radarr?** A little difficult to understand and grab the product initially but once spent good time, it becomes really easy to use. Can improve by adding more useful features and tools within. **What problems is Radarr solving and how is that benefiting you?** Mainly using it for social media analysis by processing data in an efficient and appealing way. Competition benchmarking is next followed by reporting, which is super easy using Radarr. ### 5. Pleasant experience collaborating with Radarr team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Radarr?** The team is very flexible, supportive and passionate in what they do. Their approach to the project was comprehensive and structured. In addition, every member of the team was also proactive in ensuring we are aligned on the requirements, to help us get the required data and insights. **What do you dislike about Radarr?** There is nothing i dislike about my experience with Radarr, I think they did an excellent job. **What problems is Radarr solving and how is that benefiting you?** We wanted to group conversations by game genres, which can be quite tricky as people usually talked about game titles instead of genres in their conversations, which can be laborious to execute. Radarr has managed to come up with a structured, sensible and accurate approach to help us in our quest. ### 6. A platform to understand what the users are talking about you **Rating:** 4.0/5.0 stars **Reviewed by:** Francis L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Radarr?** With the proliferation of the many social media platforms, tracking every single one to know what the users are talking about your business is almost impossible. Radarr covers most social platforms (especially the main ones) to handle the task seamlessly for you. **What do you dislike about Radarr?** It is not able to segment the user into different profiles beyond basic demographics **What problems is Radarr solving and how is that benefiting you?** Addresses the above requirements ### 7. Review for use of Radarr **Rating:** 3.5/5.0 stars **Reviewed by:** Tracy L. | Manager, Corporate Communications, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Radarr?** The account manager that I work with and the support team who is very prompt in helping me set up the queries for Radarr. **What do you dislike about Radarr?** The posts are being presented in quite a messy way. **What problems is Radarr solving and how is that benefiting you?** It is helping me with monitoring potential crisis and helps to understand the chatter online. ### 8. Great experience with Radarr **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Radarr?** We were using another platform for social listening and anlytics but were bowled over when we discovered Radarr. The UI is fantastic, the data coverage is better than the other platform we were using. The customizable dashboards were not not only powerful in providing insights but were also a breeze to set up and use. The accuracy of sentiments for Indian languages is far better than anything we have seen before. Recently, Radarr also launched their social response module that works across many platforms including Facebook, Instagram, Twitter etc and also integrates with Salesforce and Zendesk. Our CX team has started using this and this is a great addition to the platform. You just connect your accounts and pages and the platform does the rest. The data fetches are almost real time, the response feature is superior and includes standard responses. The Insights on SLAs and response times help us manage responses in a timely manner and also monitor agent productivity. **What do you dislike about Radarr?** Nothing notable in the interactions so far. **What problems is Radarr solving and how is that benefiting you?** I did not find any problems with my usage so far. ### 9. Good Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2023 **What do you like best about Radarr?** It is very useful and helpful. It is also easy to use **What do you dislike about Radarr?** Nothing in particular, but if the dashboard could be more simple, it's merrier **What problems is Radarr solving and how is that benefiting you?** It helps me to know the competitive analysis on social media and also social listening ### 10. Radarr Review **Rating:** 5.0/5.0 stars **Reviewed by:** R Rangarajan I. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Radarr?** I run a tech startup and needed a simple-to-use platform that I could use to research my brand and my competitors brands in addition to identifying what was happening in my industry. I signed up on my own on Radarr and after playing around for a few minutes, I found that Radarr ticked all the boxes. It was easy to setup and easy to use. I have started using the insights to improve my sales and marketing processes. I haven't used the Social Response module yet but is something I hope to use soon as our team grows. **What do you dislike about Radarr?** None so far ... I got a team to handhold me and I got what I wanted easily. So I am happy **What problems is Radarr solving and how is that benefiting you?** Helps me research the elderly space better and to know my clients better before I pitch to them ### 11. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Ambarish G. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Radarr?** I was able to sign up and start using the platform within 5-10 minutes. The interface is very easy to use. I had to lookup the help guide to write a query and was amazed at how simple or complex the boolean query could become. The Alerts functionality was very powerful. Imagine Google Alerts v3 for Social Conversations The dashboards were very customizable and I was able to drag, drop and rearrange widgets. **What do you dislike about Radarr?** Nothing to complain. It was really good. **What problems is Radarr solving and how is that benefiting you?** I use Radarr to do research on topics of academic interest to me. As a Faculty member in a university, I end up doing a lot of research on the internet and get valuable insights from social media conversations. ### 12. Scaling up social media listening for customer insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Radarr?** We help our clients manage their distribution and fulfillment better by improving the quality, and timeliness of related data. Like most companies in the b2b space, among other things we listen to social media conversations to improve our understanding of the market - for product improvement and positioning. Doing it at scale was extremely challenging and generally, the results were influenced disproportionately by the background and biases of the researching individuals. Radarr has helped us increase our coverage of relevant conversations and do it more objectively. The ML-based sentiment engine is extremely powerful and it identifies relevant conversations with surprisingly amazing accuracy. The best part is the UI which makes it simple to write queries and carry out research rapidly. The way the query results are presented in the dashboard makes it easy to separate the wheat from the chaff. As of now, the out-of-the-box dashboards are more than sufficient for our needs. In the future, we may consider creating custom ones or even the advanced querying features - both looked extremely promising during demos. **What do you dislike about Radarr?** The training content for the advanced features must be improved. That will help us implement those faster. **What problems is Radarr solving and how is that benefiting you?** As mentioned earlier, it is about making social media research more reliable, less biased and doing it at scale. It helps our product development as well as our sales and marketing teams. ### 13. A pioneer in an emerging domain **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Radarr?** Team Radarr has done an amazing job in creating social media insights for brands. Love the dashboard features; comprehensive and feature rich. Easy to detect long term trends using this tool. Best sentiment accuracy amongst Asian languages! The coolest feature is the real time alert, which helps us correct negative sentiments quickly. Most importantly it provides robust analytics for tracking competitor brands/ benchmarking against industry performance. The tech team at Radarr is amazingly responsive and always looking out for adding new functionalities based on our feedback. **What do you dislike about Radarr?** There are not many, Very impressed with the product offering at this point. **What problems is Radarr solving and how is that benefiting you?** Combining LinkedIn, Instagram and Tweeter feeds, looking for insights used to be rather painful before we started using this fantastic tool. Trends are easy to detect and reaction time has been reduced by several factors of what used to be before. Radarr has become an integral part of the corporate strategy. ### 14. Fuels our social marketing strategy **Rating:** 5.0/5.0 stars **Reviewed by:** James J. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Radarr?** What I like the most is the amount of analysis and insights we can get about any trend or topic. If something comes up in the 'trends' section of the platform, we build a query around it. It helps us find content ideas and helps us see what the social media narrative is about that topic. **What do you dislike about Radarr?** The UI took some getting used to. There are a lot of options and buttons on the dashboard and that can be a bit overwhelming at first. But as I started to use it, it became a lot easier. **What problems is Radarr solving and how is that benefiting you?** Helps us track our competitors Alerts us in case of negative comments Helps us check our own social performance Provides content ideas and data ### 15. Unparalleled reputation and brand monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Radarr?** We usually live in a false world about our brand reputation. Radarr helped massively in accurately gauging our reputation and then we worked to change it. We had an understanding that we had a great reputation but the feedback and comments returned by radarr opened our eyes. We worked on every input radarr provided and subsequently monitored continuously and saw the reputation become from bad to great **What do you dislike about Radarr?** I wish they could have other pricing options and individual feature-based pricing. **What problems is Radarr solving and how is that benefiting you?** Radarrr helped us realise the reputation that we craved and that improved our site visit and client acquisition. It also helped us gauge our competitor's reputations and understand them better. Gave us a positive edge over our competitors. ### 16. Setting alerts for trends research and manage any potential crisis before it goes viral! **Rating:** 5.0/5.0 stars **Reviewed by:** Jean L. | Customer Experience Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Radarr?** Radarr's social media listening tool is accurate and captures conversations from most Asian platforms and channels. It encapsulates our brand's entire online Voice Of Customer (VOC) in multiple languages, from blogs to news sites to social media platforms including App/Play Store. With Radarr, we are able to set alerts for trends research and manage any potential crisis before it goes viral. **What do you dislike about Radarr?** Integrations but Radarr is working on the connection with Freshdesk which will improve our experience. **Recommendations to others considering Radarr:** Highly recommended, brilliant team to work with! **What problems is Radarr solving and how is that benefiting you?** Managing our Voice of Customer (VOC) in making sure that everyone is heard and taken care of. ### 17. Great way to elevate your brand reputation and awareness! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about Radarr?** The ability to track trends throughout platforms and the customizable dashboard. Another feature that we found really useful is the report tool. You can download and send different types of reports and share them with other users, the team and clients. **What do you dislike about Radarr?** There are none. All of the features that Radarr has are very much useful to us. It suits our needs and more! **What problems is Radarr solving and how is that benefiting you?** The ability to automate and lessen the workload for the team. We are able to delegate our time wisely thanks to Radarr. ### 18. They are very supportive and agile **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Radarr?** Their expertise in undermining consumer insights in social conversation. They are also very flexible to tackle our team's needs which are very random though the year. **What do you dislike about Radarr?** I don't think there are points I don't like, yet if I need to say, the budget is not so economical especially when we struggle with our business such as the Covid pandemic to negotiate internally. **Recommendations to others considering Radarr:** Their capability in social listening and mining consumer insights are useful for all brands in all categories. On top of that, their support is not only social listening and monitoring but rather consulting us on how we can leverage them to grow our business. **What problems is Radarr solving and how is that benefiting you?** They deliver real-time consumer insights so we can leverage them quickly. This allows us to implement efficient marketing activities without spending much. In addition, we can be aware of the result of our marketing campaigns as quickly as possible. ### 19. One of the best social listening tool **Rating:** 4.5/5.0 stars **Reviewed by:** pranav k. | Digital Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about Radarr?** Radarr made social listening easy for us and it is one of the best tools we used for good. **What do you dislike about Radarr?** Only thing I or our team dislikes is UI may be they will improve and make it more visual worthy. **What problems is Radarr solving and how is that benefiting you?** Our ORM department which was mostly Manual became automated and it was easy for us. ### 20. Great for discovering marketing trends! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2022 **What do you like best about Radarr?** Love the easy to use dashboard that gives me the ability to track trends across all the channels we're using for digital marketing for our clients. **What do you dislike about Radarr?** There's not much to not like yet; we really like the insights offered by the platform for all the main channels our audience is on. **Recommendations to others considering Radarr:** Use Radarr to collate insights for all the digital channels you are; don't try to use data in silos. The insights are like actionables for your campaigns and can really improve audience engagement. **What problems is Radarr solving and how is that benefiting you?** We are using Radarr primarily for two purposes - social listening and monitoring; we are a content marketing agency and to show organic results, we require identifying what our audience is talking about, cares about or is facing a challenge with. With Radarr, we're able to collate these insights very easily, and are able to catch up with our audience on all fronts - be it in terms of creating website content or social media content. This has helped us improve the overall engagement rate and how the target audience perceived our brand. ### 21. Highly recommended social listening platform **Rating:** 4.5/5.0 stars **Reviewed by:** Rie W. | Member, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Radarr?** I love the customisable dashboards as they allow us to set up a dashboard for all the campaigns we run and track ROI effectively. The real-time alerts and notifications on trends and influencer posts are great features as well. **What do you dislike about Radarr?** I wish there were more tools and features to allow for KOL/influencer management on the platform. **What problems is Radarr solving and how is that benefiting you?** In the competitive world of fitness and lifestyle, it's crucial to keep track of competitors' activity and sentiment, and the social listening intelligence available on Radarr is great for this. ### 22. Good experience with team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2022 **What do you like best about Radarr?** Team is very collaborative and supportive towards all functions within our organization. The objective is always how to help us spot trends and go deeper in terms of what consumers are talking about and who is talking about what, etc. Regardless of who in our organzation is making the request for analysis, the Radarr team is always there to support! **What do you dislike about Radarr?** Nothing to dislike -- the team is very good! **What problems is Radarr solving and how is that benefiting you?** Helping us get in touch with consumers in a continuous manner. ### 23. Hardworking and intelligent team **Rating:** 4.5/5.0 stars **Reviewed by:** Sakib A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Radarr?** Personable and thoughtful workforce - I am aware of their client relationship management capabilities. **What do you dislike about Radarr?** They should expand their services to more regions, namely Europe! **Recommendations to others considering Radarr:** they will look after your needs. Hardest working team I know. **What problems is Radarr solving and how is that benefiting you?** I was considering using Circus Social/Radarr's expertise in the Asian market to gauge the market trends in the edtech/edu-tech space, and I found the conversations I had with their Senior Customer Success Executive very insightful and informative - explaining to me how they operate and what they can do for my startup. ### 24. The most essential tool for our fashion business **Rating:** 5.0/5.0 stars **Reviewed by:** Sherly L. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Radarr?** I really love Radarr's features that allow us to identify the current trends. The AI even helps spot what our competitors are launching. The real-time alerts that notify us about what is being said about our brand is also very useful. **What do you dislike about Radarr?** Nothing yet. It is one of the best social listening platforms I have used so far **What problems is Radarr solving and how is that benefiting you?** Recieing alerts on both positive and negative media mentions about our brand helped us with making appropriate marketing strategies and decisions in a timely manner. ### 25. Radarr help me discover and digest risky content trend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2022 **What do you like best about Radarr?** The social listening tool was able to find unknown risky content trend that enables me to create risk mitigation strategy and stay ahead of the curve. **What do you dislike about Radarr?** I didn't see any downsides so far as the tool was really helpful, but I wish I could see Radarr's coverage on wider social media apps. **What problems is Radarr solving and how is that benefiting you?** It helps find bad content trends and help us stay one step ahead of bad actors. ### 26. Quick Browse on Radarr works best! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica C. | Social Media Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Radarr?** The quick browse feature saves a lot of time. setting up the keyword was also super easy. we can just pause the keyword if we didn't currently use them, which was much better than deleting the keywords set and having to reinput them again when we needed. **What do you dislike about Radarr?** the dashboard setup and creating the custom dashboard could be simpler to manage. extracting report still require quite some time. **What problems is Radarr solving and how is that benefiting you?** it is much quicker to find out sentiment and influence people when we're having a crisis/issue so we could react faster before it gets worse. ### 27. Comprehensive suite for marketing professionals **Rating:** 4.0/5.0 stars **Reviewed by:** Ashita K. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2022 **What do you like best about Radarr?** Radarr is a one-stop solution to all marketing analytics with several functionalities to give a 360 degree overview of your brand and competition. **What do you dislike about Radarr?** Radarr does not have free-of-cost training for new subscribers on its platform. **What problems is Radarr solving and how is that benefiting you?** Marketing analytics, especially digital marketing. The key benefit of Radarr is that it gives all statistics even that of competition on one platform. Yes, my business performance has improved with the use of Radarr. ### 28. Great service from Radarr client success team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2022 **What do you like best about Radarr?** Our team had a smooth onboarding experience. The platform is also user friendly and easy to navigate. The analytics visualisations come in really handy in helping us streamline our processes, increase efficiency and channeling our marketing resources to more targeted audience **What do you dislike about Radarr?** Nothing unpleasant so far, keep up the good work. **Recommendations to others considering Radarr:** The best way to understand if a product suits your needs is to arrange for a demo and ask questions **What problems is Radarr solving and how is that benefiting you?** Before we started using Radarr's platform and services, many processes were done manually and was alot less efficient. The kind of analytics insights we generated on our own was also more limited ### 29. Helps to stay up to speed with our latest insights on the global trends and news events **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Radarr?** Actionable dashboards help our team stay informed about decision-making at every level. **What do you dislike about Radarr?** It can take some time for the most recent data to show on the platform. **Recommendations to others considering Radarr:** Dashboards Alerts & Reports **What problems is Radarr solving and how is that benefiting you?** With the help of Radarr, our team was able to automate most of the processes. It has therefore resulted in saved time, and funds. ### 30. Best Social Listening Tool **Rating:** 5.0/5.0 stars **Reviewed by:** John R. | Vice President of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Radarr?** Best social listening solution that you’ve used. Their insights are far more detailed and helpful to your marketing strategy. **What do you dislike about Radarr?** Nothing really, the tool is exactly what they said it would be and more. **What problems is Radarr solving and how is that benefiting you?** Helping us organize and mobilize our sales and marketing teams and strategies to improve our messaging and efficiency. ### 31. Great solutions for Crisis Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2022 **What do you like best about Radarr?** Competitive intelligence features could allow us to benchmark against other players in the industry and their AI could help us identify key trends and topics for us to run promos. **What do you dislike about Radarr?** Nothing to call out at this time. Great solutions overall. **What problems is Radarr solving and how is that benefiting you?** Great tool to allow businesses such as ours to manage crises such as app downtime, feedback, driver and promo code issues. ### 32. Great app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Radarr?** Easy to use and intuitive UI design. Great support team as well. **What do you dislike about Radarr?** Onboarding process was long but I felt that it was a required pain point to ensure a successful onboarding. **What problems is Radarr solving and how is that benefiting you?** Providing us with key information that our clients would otherwise miss out if not for the application itself ### 33. Best social listening platform for APAC market **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew Z. | Managing Partner & Chief Commercial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2020 **What do you like best about Radarr?** The accuracy and breadth of Asian languages was the key differentiator and the main reason why we went with Circus Social. The self serve UX is very intuitive and we seldom need to ask for assistance **What do you dislike about Radarr?** I wish they had a customer service team that covered US hours as we're working with a few clients in the region that span across three time zones making it tough at times. Otherwise we're very pleased **Recommendations to others considering Radarr:** I definitely recommend Circus Social to brands and agencies looking for a reliable, easy to manage listening platform **What problems is Radarr solving and how is that benefiting you?** We are able to understand sentiment before the travel intent data is ingested, this has made a difference in our predictive insights ### 34. 20/Twenty Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2020 **What do you like best about Radarr?** 20/Twenty also knows as circus social is generally used as Social Listening tools for a particular brand using some keywords. The best thing about this software is that it tells all the tweets, Fb posts or the news related to the brand. **What do you dislike about Radarr?** Dislike: Most of the time, it shows tweets which are not at all related to the brand. For eg: I used to work on SMRT Singapore and this tool shows me the tweets which includes #smrt (which is used for smart). **What problems is Radarr solving and how is that benefiting you?** Looking at the FB post, Tweets and news about the brands. ### 35. Does what it says - listens, reports, and updates you on social topics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Radarr?** The customer support and account management. They are very responsive and are always available to answer any questions. In terms of the product, it's a strong social listening tools (we have used others) and once you configure it to listen for the terms/brands you need, it pretty much does what it says on its own with little need to intervene. Another great thing about it is the API it has which allows us to automatically pull data from it into our own dashboard. **What do you dislike about Radarr?** Configuring it is a bit of work, but I suppose that's the same for any social listening platform. There are many things to consider when filtering what you want/don't want it to index, but that said, they help do this during the initial setup. **What problems is Radarr solving and how is that benefiting you?** We've been able to report the state of social properties to our clients easily and quickly with automated reports generated by 20/Twenty. ### 36. Excellent platform for social listening! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2019 **What do you like best about Radarr?** The platform is very customizable and allows us to achieve various different business requirements. Additionally, we received great support from the team to cater to business requirements such as custom researches. They were able to provide quality custom research services based on social data which is very helpful for the business as our social insights team is still developing. The best part is that the platform is always improving and the team is constantly looking for feedback from users to improve further. **What do you dislike about Radarr?** The platform is quite complex and allows for customization therefore, some knowledge on social listening is required for using the platform. Guides and manuals are not readily available yet, however, It is already a work in progress. **Recommendations to others considering Radarr:** 20/Twenty is very useful if you are looking for more customization on dashboards and flexibility to gather insights. It may require you to think out of the box when using 20/twenty to achieve your objectives as there are just so many ways you can do the same thing. **What problems is Radarr solving and how is that benefiting you?** It has helped us to do crisis monitoring, better understand customers' pain points and opinions by analyzing conversations. Very useful to do pulse checks on customers' sentiments and opinions. ### 37. Circus Social - Why You Should Consider It **Rating:** 4.0/5.0 stars **Reviewed by:** Terrence Q. | Director - Digital Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Radarr?** Not only is the tool easy to use, but it is also comprehensive and the support team is highly responsive. Most importantly, they listen to the customers and the business uses cases that we have and finds ways to help us fulfill them. **What do you dislike about Radarr?** The autogenerated reports are great but can be further improved upon. **What problems is Radarr solving and how is that benefiting you?** 20/Twenty has helped us to stay updated on what our clients are currently talking about and more importantly, helps us to understand exactly what they need, often before they do. ### 38. An awesome platform for social intelligence **Rating:** 4.5/5.0 stars **Reviewed by:** Matt D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2019 **What do you like best about Radarr?** The ability to get a bird-eye view is really good. I have experimented with a bunch of other competitors and are yet to find something as efficient as 20/20. Reporting and extraction of data is great. Service from the team is top notch. Any issues we have, they solve them quickly. **What do you dislike about Radarr?** Sometimes there are breaks in the UI for reporting purposes but i think this is actually due to the extraction of data from different social platforms. **What problems is Radarr solving and how is that benefiting you?** We work as an agency for other clients. We utilise this for intelligence as to how they are performing on the market. In particular interest is finding out more on what their competitors are doing. ## Radarr Discussions - [What is Radarr (Previously known as Circus Social) used for?](https://www.g2.com/discussions/what-is-radarr-previously-known-as-circus-social-used-for) - [View Radarr pricing details and edition comparison](https://www.g2.com/products/radarr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+12%3A16%3A14+-0500&secure%5Bsession_id%5D=74c2d44f-d9cd-46bc-8cb1-9e43c8b284c3&secure%5Btoken%5D=31df3d16ec1dba3339023c33e2a7d8b1a13669340ddf2775c72733a3003c33c9&format=llm_user) ## Radarr Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Attribution - Hashtag Analytics - Sentiment Analysis **Platform Basics** - Centralized Platform - Web Tracking **Media Channels** - Broadcast Media - Print Media - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Agentic AI - Competitive Intelligence** - Autonomous Task Execution **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Platform Data** - Product Details - Customer Feedback & Reviews - Channel Acquisition **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Platform Content ** - Battlecards **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform Reporting** - Customizable Dashboard - Benchmark Reporting **Generative AI** - AI Text Generation - AI Text Summarization ## Top Radarr Alternatives - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,133 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,259 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - 4.4/5.0 (709 reviews)