Products

AI-solution that helps B2B SaaS companies become #1 on the buyer shortlist.

India's first Aggregator CRM. Brings together Customers, Dealers & Service Partners. Build Better Interests in Digital Commerce. Scale worldwide with confidence on a modular platform designed for peak shopping at any time. Increase revenue, productivity, and channel engagement.

Zencall AI is your personal AI agent that answers missed calls, ensuring you never miss important information.

Sirius offers a conversational experience using Artificial Intelligence and Natural Language Processing to mimic conversations with real people. Deploy domain-trained, highly customizable virtual assistants to deliver superior customer interactions anytime, anywhere. Sirius adapts to all your needs, updates on the fly and works 24/7 in the background to improve Net Promoter Score, CSAT score for you.

BLEND's Multilingual Help Desk is an AI-powered customer support solution designed to seamlessly integrate with Zendesk, enabling businesses to provide efficient and accurate support in over 120 languages. By combining advanced neural machine translation (NMT) technology with human post-editing, this tool ensures high-quality translations that maintain the nuances of the original communication. Key Features and Functionality: - Seamless Zendesk Integration: The Multilingual Help Desk int

Nurturev is an AI-powered enterprise sales intelligence platform designed to streamline and enhance the sales process for B2B companies. By leveraging advanced artificial intelligence and machine learning, Nurturev provides actionable insights into customer needs, enabling sales teams to identify and prioritize high-value deals within complex enterprise accounts. This data-driven approach empowers organizations to make informed decisions, optimize their sales strategies, and drive significant re

At Provan Success we believe in empowering individuals like you to thrive as Customer Success leaders. Our program is designed to equip you with the essential skills, strategies, and visionary mindset necessary to evolve into a confident and capable leader. Through our immersive approach, we provide hands-on learning experiences that offer practical insights, meticulously crafted to tackle the real-world intricacies of the field. Embark on a transformative journey with our Customer Success Le

The Prestashop WhatsApp Live Chat addon by Knowband is designed to enhance customer communication and support for Prestashop store administrators. The Prestashop WhatsApp chat addon seamlessly integrates WhatsApp into the website, enabling customers to engage in real-time conversations with store owners or WhatsApp support executives.

Coax is a B2B communication platform that brings social media, email, two way SMS and MMS together. It's where businesses can go to bring all their communication under one roof. With one login, you can reply to customers in a simple chat thread that tracks the conversation no matter where it started. With a live chat widget on your website, Coax can help you capture new leads on your website. The chat stays live because your customers reply via SMS as easily as talking to friends or family.

Erlang telecom traffic software tools help users design and analyse telephone networks and call centers.

Omnilinx is a web-based omnichannel platform designed for customer support and communication. The platform offers a unified interface where businesses can manage customer interactions across a variety of communication channels, including phone, web chat, email, ticketing, internal chat, Facebook Messenger, Viber business channels, WhatsApp and SMS. Key features of Omnilinx include: • Integrated phone system, enabling smooth voice communication directly within the platform (or other devices), el

Address the security and trust concerns that cost you sales and convert more customers at every stage of the buyer’s journey with TrustedSite's earned certification program.

Caffeinated CX is an AI cx tool that helps customer support teams solve tickets 10x faster. . On average support reps are able to answer 3x as many tickets using our software. We don’t respond for your support team like a bot. Our AI prefills responses based on how you have answered in the past and integrates with every support software like Zendesk, Freshdesk, Helpscout, and more.

Chaty is an AI-powered receptionist for tour, experience and attraction businesses that answers calls, checks availability, and books directly into your system - seamlessly integrating with platforms like Rezdy.

Customer Journey Analytics B2B Edition offers comprehensive, cross-channel analysis at every level — including individual, buying group, account, and opportunity — so you get actionable insights from across the complete B2B lifecycle.

NGage 360 is a no-code AI automation platform that enables businesses to deploy intelligent, multilingual agents for customer support and internal workflow automation. These agents integrate with existing systems, learn from business data, and operate 24/7 to handle inquiries, schedule tasks, and retrieve information across chat and voice. With support for over 90 languages, lead capture tools, and customizable workflows, NGage 360 helps businesses reduce support costs, boost productivity, and d

Website visitors can leave comments and feedback through Fiidbakk widget. Open canvas commenting allows users to leave feedback where it matters the most. This gives website or web app owners clear insights for real improvement

Droxy allows you to create customer facing AI agents that know everything about your business and can talk to your customers in your brand's voice. These agents can handle a wide range of customer inquiries across various channels, qualify leads, book appointments, and respond to complex customer questions about your products and services. They are easy to build, manage, monitor and scale - you can have an agent ready in minutes! For agents' knowledge, we support data sources like websites, PDF

Connect with your customers at scale using OBD, IBD, Missed Call, Customized IVRs along with VMN (virtual mobile number) and Toll-Free numbers.

A suite of Zendesk® Apps to help Support teams do more with less: Merge Duplicate Tickets: Automatically merge duplicate tickets in Zendesk to save time and improve customer satisfaction. Auto-Remove Attachments: Automatically remove unwanted attachments from Zendesk tickets to free up your storage, comply with GDPR, delete malicious files. Triggers+ChatGPT: Power up your Zendesk triggers with ChatGPT Integration. Classify and parse tickets, detect sentiment, auto-translate, and much more.