# Swifteq Apps Reviews
**Vendor:** Swifteq  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Swifteq Apps
Swifteq is a software and AI development company for customer service teams. We are in this industry, because of our passion for technology and belief that any customer support interaction represents a huge opportunity for a business to shape the customer journey. Insights and automation should be used to remove friction from this journey and provide a better and faster service.




## Swifteq Apps Reviews
  ### 1. Fills Zendesk Knowledge Gaps and Supports Content Management at Scale

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy N. | Content Operations Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Swifteq Apps?**

It fills many gaps and features for Zendesk Knowledge. It is easy to use and makes content management much easier at scale.

**What do you dislike about Swifteq Apps?**

There's very little I dislike about it. The fact that it doesn't import article status as a filter is a downside (published, draft, archived), though I think this is due to a Zendesk API limitation.

**What problems is Swifteq Apps solving and how is that benefiting you?**

Content management at scale. Plus, the ability to change terminology in bulk across multiple articles is a huge win for us and provides crucial flexibility that is currently missing in Zendesk itself.



- [View Swifteq Apps pricing details and edition comparison](https://www.g2.com/products/swifteq-apps/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+21%3A47%3A15+-0500&secure%5Bsession_id%5D=0372baa1-11f9-4a2b-9129-5352c718cd2e&secure%5Btoken%5D=849776eb956ac3d17509e9540e4dade7d84203e9a366f90803f5abac32f44a57&format=llm_user)


## Top Swifteq Apps Alternatives
  - [MightyCall](https://www.g2.com/products/mightycall/reviews) - 4.4/5.0 (326 reviews)
  - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) - 4.8/5.0 (84 reviews)
  - [Caller ID Reputation](https://www.g2.com/products/caller-id-reputation/reviews) - 4.6/5.0 (32 reviews)