---
title: LOCKENE 360° SERVICE CRM Reviews
meta_title: 'LOCKENE 360° SERVICE CRM Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how LOCKENE 360° SERVICE CRM works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-03-17'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# LOCKENE 360° SERVICE CRM Reviews
**Vendor:** Lockene  
**Category:** [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About LOCKENE 360° SERVICE CRM
Construct Higher Aspirations in Digital B2C E-Commerce Build Better Interests in Digital Commerce. Scale worldwide with confidence on a modular platform designed for peak shopping at any time. Increase revenue, productivity, and channel engagement.




## LOCKENE 360° SERVICE CRM Reviews
  ### 1. Managing customer service interactions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ahmed E. | Investment Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about LOCKENE 360° SERVICE CRM?**

We have found LOCKENE useful in handling the customers’ interface with our firm. It unifies all communication means, which makes our team’s work more effective as well as allows responding to the inquiries.

**What do you dislike about LOCKENE 360° SERVICE CRM?**

The reporting and analytics functionalities are disappointing. I struggle to prepare reports that can be used to make decisions about how well the customer service is being handled.

**What problems is LOCKENE 360° SERVICE CRM solving and how is that benefiting you?**

LOCKENE has been useful to our team in specifically how we attend to customer service inquiries. The location of the platform, and integrating features which have basically reduced work cycles, and thereby the time taken in solving issues.



- [View LOCKENE 360° SERVICE CRM pricing details and edition comparison](https://www.g2.com/products/lockene-360-service-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-23+01%3A02%3A50+-0500&secure%5Bsession_id%5D=d08dd7da-715c-4e36-a430-3c9de552e745&secure%5Btoken%5D=2a90908eb3cd44aebf8124031fe19f50e461216a7755eea4327faa9f9ae29c16&format=llm_user)

## LOCKENE 360° SERVICE CRM Features
**Channels**
- Multi-Channel Coverage
- Open Listening
- Physical Media

**Design**
- Communications Strategy Development
- Create Content
- Personalization
- Inbound Identification
- Regulatory Compliance

**Generative AI**
- AI Text Generation
- AI Text Summarization

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