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LOCKENE 360° SERVICE CRM Reviews & Product Details

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LOCKENE 360° SERVICE CRM Reviews (1)

Reviews

LOCKENE 360° SERVICE CRM Reviews (1)

4.5
1 reviews
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AE
Ahmed E.
Investment Analyst
Mid-Market (51-1000 emp.)
"Managing customer service interactions"
4.5/5
What do you like best about LOCKENE 360° SERVICE CRM?

We have found LOCKENE useful in handling the customers’ interface with our firm. It unifies all communication means, which makes our team’s work more effective as well as allows responding to the inquiries. Review collected by and hosted on G2.com.

What do you dislike about LOCKENE 360° SERVICE CRM?

The reporting and analytics functionalities are disappointing. I struggle to prepare reports that can be used to make decisions about how well the customer service is being handled. Review collected by and hosted on G2.com.

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