LOCKENE 360° SERVICE CRM

1 review

India's first Aggregator CRM. Brings together Customers, Dealers & Service Partners. Build Better Interests in Digital Commerce. Scale worldwide with confidence on a modular platform designed for peak shopping at any time. Increase revenue, productivity, and channel engagement.

LOCKENE® FSM

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Lockene's Field Service Management (FSM) app is your all-in-one solution for streamlining field operations, enhancing productivity, and delivering exceptional service to your customers. With our intuitive platform, you can easily schedule jobs, dispatch technicians, track work orders, and manage customer interactions—all from one centralized dashboard. Key features of Lockene's FSM app include: Team Collaboration: Facilitate communication and collaboration among your field technicians and dispatchers with built-in chat functionality. Streamline communication channels to ensure everyone is on the same page. Scheduling and Dispatch: Efficiently assign tasks to your field technicians based on their availability, location, and skill set. Mobile Workforce Management: Empower your technicians with a mobile app that allows them to access job details, update statuses, and capture customer signatures on-site. GPS Tracking: Monitor the real-time location of your field teams to optimize routes, improve response times, and ensure timely arrivals. Reporting and Analytics: Gain valuable insights into your field operations with customizable reports on technician performance, job completion rates, and customer satisfaction scores. Customer Communication: Keep your customers informed every step of the way with automated notifications, appointment reminders, and feedback surveys. With Lockene's FSM app, you can streamline your workflow, improve operational efficiency, and elevate the customer experience. Join thousands of businesses worldwide who trust Lockene to transform their field service operations. Try it today and see the difference for yourself!

Lockene Dealer Management System

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Dealer will Automate customer services, Growth Brand Value, and Business Efficiency By Implementation of Service CRM. Looking at the statistics, the after-sales service market is evolving inch by inch and most of the share of the market lies in the unorganized market as a lot of local dealers and neighborhood players are providing services of multiple brands at affordable prices Also, the use of non-branded spare parts is on the constant increase which is somehow creating a big challenge for organized brands to keep their brand's loyalty intact. To offer the best of opportunities to customers, MISTRI CHACHA is setting up their authorized service centers in every corner of the country so as to offer the best of services. 

LOCKENE OPEN API

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Create scalable applications using code development tools and no code. Connecting your people, processes, and systems allows you to automate complex tasks Personalize the customer experience while maintaining the highest levels of trust, security, and governance. API design made simple, from project scope through flows and rules

Lockene Super

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First Customer Aggregator App Provide Flawless & Super-Fast Shopping & Immediate Services. Shop conveniently and confidently with reasonable prices and excellent products direct from the manufacture. Schedule all services for electronics, Home appliances, and other products on the this app with real-time tracking and verified service technicians.